Freddy's

Laurie Hardaway

We've been to Freddy's several times since they've opened in our neighborhood. The burgers are GOOD. The fries are mid if they're hot. The crispy chicken sandwich is good. The onion rings are mid...they came out in a clump. The tater tots are good as long as they're not in a clump (had them both ways.) Also, I lived in Milwaukee so I appreciate the Pepsi products. Stacked my burger with veggies and it was A1.

Goddess Glory

Food was fresh, nice and hot. I enjoyed the grilled steak cheeseburger but would prefer the Texas toast to have more of a buttered or grilled cheese type taste as it was a little bland. The appearance of the odd red sauce was kind of off putting and I didn’t notice if it made any difference to the tase so I will opt of it in the future. The cheese curds were delicious & surprisingly I was quite a fan on the cheese fries which is shocking because many restaurants cannot pull off good cheese fries. I think they should be a bit thicker because they get cold way too quickly. They also have some pretty tasty sweet tea. Customer service was amazing and service was quick.

Tee

First time at Freddy’s the wait was long for a Saturday late afternoon but it was worth it. The burger was good, loved the fries and the fry sauces. I had a combo meal with a snail strawberry custard. Which was good also and I paid $20. I think it’s kinda over priced. But if you’re willing to pay for it the food was good.

Catherine Holt

I feel like I just lit 52.52 on fire. The only one of three burgers finished off was the Prime Rib. My Patty Melt had so much butter on the toast it wasn't good. I ordered 3 concretes that were soft right after given to us. Had to drink 2 of them on the way home. I put one in freezer so maybe husband's dessert will be salvaged. The French fries, tater tots and onion rings were edible but not great. Very disappointed that this is a brand new location that I probably will never return to. Our cashier was very sweet, the rest if the staff needs to be retrained.

Dāvin Higdon

Preface this is a review, strictly on their custard and the service. I have not tried their burgers yet. We tried their custard for the first time and it was real disappointing. Ordered three different kinds of custard for the fam and none of them had chunks in it, it's basically just flavored ice cream in a sense. if you're looking for good portion, quality and overall bank for your buck for custard...Do yourself a favor and go to Andy's across the street. WAY BETTER 👌🏼 and their service was poor. They got young people in there who show no customer care or excellence. I walked in and two employees were ordering food. One at the register and one behind the register. Took them forever to greet me and to ask me anything in regards to me waiting next to the pick up to go order area. please teach these young people how to uphold excellent customer care.

Dolores Alaniz

I went for the 1st time today during my lunch time. I first ran an errand then decided to go by there to check them out. I was the ONLY one in the drive through. Ordering was quick and easy. But the wait took the rest of my lunch time! I sat in my car about 7 minutes before they gave me my food for 1! I saw about 4 different people in there walking around not looking busy. When I got to work my food was cold and the bread was soggy. I don't recommend this place during your lunchtime. Actually I don't recommend it at all. I see why they didn't have any customers. I'd rather go to Whataburger or Chic Fila across the street! Nah! Not worth it.

Jacob De La Cerda

Arrived around 5pm, there was no one in the drive-thru. When I pulled up I saw two employees outside playing in the ice and two others in their car smoking weed. They all rushed inside when they saw me pull up and I waited like 5+ minutes till someone greeted me. They took another 5 min to offer to take my order plus another 10 minutes waiting on food. Mind you I was the only one here. The photo posted shows the sad food they gave me for $16

Holly Martin

SEAL YOUR DRINKS FOR UBER/DOORDASH. I ordered TWICE tonight just for my drink to be spilt EVERYWHERE. Absolutely unnacceptable.

Caitlyn Bernhardt

I waited in the drive thru for 35 minutes after placing my order. (This was not rush hour either) When I finally reached the window to receive my food, I stopped in the lot to make sure it was correct. I was given a completely different order, not one item was right. So I went inside to the counter, handed them all the food and drink and explained this was not my order. The young girl then took it all and rudely tossed it in the trash behind her and I had to give her my entire order again. I waited another 25 minutes inside for my order. (I’m assuming the order I had was given to someone else, as they had to remake the whole thing) There looked to be 5-6 very young employees standing around, goofing off, while only one employee seemed to be handling the drive thru. For this brand new Freddy’s, in such a good location, it has been extremely disappointing. The manager needs to step up and correct many issues here.

Coach Jay

My wife and I were excited to try Freddy’s for the first time since we don’t eat meat and saw that they offered veggie burgers. We placed our order online for two veggie burger combos and went to pick it up when the app said it was ready. When we arrived, one of the staff members told my wife that they were out of veggie patties and asked if she wanted something else. Since we don’t eat meat, she declined. That immediately made me wonder—did they only have one veggie patty left? So, I opened my bag (which was sealed and taped shut) and found a regular beef burger inside — even though my receipt clearly said “veggie burger.” That’s not just a mistake; that’s concerning. It looked and smelled like meat, and someone had taped the bag shut as if hoping I wouldn’t notice. I asked about it, and the manager told me to request a refund through the app, saying the store “doesn’t have the capability” to process refunds because they’re new. I tried using the app but couldn’t find a refund option. The manager said she’d contact her store manager to handle it — but it’s been three months, and I’ve heard absolutely nothing and never got my money back. This was my first and only experience with Freddy’s, and it left a terrible impression. Mistakes happen, but accountability matters. I hope someone from Freddy’s corporate sees this and contacts me because this location not only served the wrong food (something we can’t eat) but also failed to follow through with basic customer service and a refund.