Subway
Sandwich · Glenn Heights
What Customers Say About Subway
This Subway receives mixed reviews. Many customers praise the friendly and efficient service, especially highlighting Maribel who memorizes orders. However, numerous complaints mention frequent shortages of ingredients, inconsistent food quality, and issues with online orders.
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Subway Glenn Heights Reviews
Son spotted Subway from the road and just had to have it. Stopped into this location. Employee was a 16 year old. This is his first job. He exhibited excellent patience will my 7 year old who decided, undecided and then decided again what he would like his sub to consist of. We weren’t rushed. My son settled on a 6 inch ham, chips and a drink. He said it was delicious 😂🤣. It was gone it record breaking time.
I love this location! They are very friendly and very clean environment. Very close to home and quick and convenient.. we enjoy this place very much! Keep up the good work. Ty
I’ve been to this location just a few times now and Maribel has already memorized my order. Definitely a returning customer
This is the best subway in the area that I have been to. They always get my order right and most often the ingredients are fresh.
Delicious sandwiches and wraps, incredible kind service! Recommendations were excellent also.
Love the fresh subs
I’ve been to this location just a few times now and Maribel has already memorized my order. Definitely a returning customer
This is the best subway in the area that I have been to. They always get my order right and most often the ingredients are fresh.
Son spotted Subway from the road and just had to have it. Stopped into this location. Employee was a 16 year old. This is his first job. He exhibited excellent patience will my 7 year old who decided, undecided and then decided again what he would like his sub to consist of. We weren’t rushed. My son settled on a 6 inch ham, chips and a drink. He said it was delicious 😂🤣. It was gone it record breaking time.
I love this location! They are very friendly and very clean environment. Very close to home and quick and convenient.. we enjoy this place very much! Keep up the good work. Ty
They literally make it your way, right in front of you, fresh 🤪 new drinks, new seasonings, new veggie container. At first I was scared because I could not see the vinegar and oil, but rest assured they were just at the edge of the counter. My boyfriend was about to cry when he did not see the banana peppers and olives. Made a big scene with his crying until the lady working there showed him that they were right in front of him. I literally can not take him anywhere without making a scene. 🤦🏼♀️
The staff at this subway were phenomenal that were very busy but took the time to listen and get the sandwiches exactly how I wanted them!
The staff at this subway were phenomenal that were very busy but took the time to listen and get the sandwiches exactly how I wanted them!
They literally make it your way, right in front of you, fresh 🤪 new drinks, new seasonings, new veggie container. At first I was scared because I could not see the vinegar and oil, but rest assured they were just at the edge of the counter. My boyfriend was about to cry when he did not see the banana peppers and olives. Made a big scene with his crying until the lady working there showed him that they were right in front of him. I literally can not take him anywhere without making a scene. 🤦🏼♀️
We had the pleasure of visiting Subway with friends and family and had a pleasant experience. As we pulled into the parking lot, we noticed at least one handicapped parking spot. As we walked in, we did not notice any slip or trip hazards and were not sure if the entrance was handicapped accessible. The staff was nice and friendly and for 2 footlongs we paid $17. They did not have any Spanich, though, so lettuce was our other option besides nothing at all. " Our Purpose Is Your Blessing"
We had the pleasure of visiting Subway with friends and family and had a pleasant experience. As we pulled into the parking lot, we noticed at least one handicapped parking spot. As we walked in, we did not notice any slip or trip hazards and were not sure if the entrance was handicapped accessible. The staff was nice and friendly and for 2 footlongs we paid $17. They did not have any Spanich, though, so lettuce was our other option besides nothing at all. " Our Purpose Is Your Blessing"
So the food is okay depending on who is serving you, it seems microwaving mayo is a custom that I would never understand. The service is mad sketchy and you basically have to beg to get a decent amount of ingredients for the price. And the atmosphere can be tense if the patrons in line get just as frustrated. The weekend is usually better when the more experienced staff is there and you get more consistent service. Pay attention to the order before yours and if you see something isn't right keep it moving and try again.
Customer service was fine, though the employees took their sweet time making our sandwiches. My son's sandwich was cut all the way through and it looked like they couldn't even cut the bread right. The floor was dirty and the drink station looked awful. There was soda everywhere and the lids and straws were sticky. Absolutely disgusting! Not to mention the fridge was barely stocked up. I definitely would not recommend this Subway!
Went into Subway to order a foot long Italian BMT on Wheat. All they had was 2 six inch pcs of bread. And it’s only 730. Got sent to another location that was permanently closed in town. 3rd location didn’t have any wheat bread either. Really….. It’s like the Godfather saga. Keeps going on and on.
Only one person working. I felt bad for him. It wasn't very crowed but took a while. The woman behind me walked out. Management should have at least two working. Very nice employee just needs a helper
This is one of the worst Subway restaurants I've ever encountered. They are always out of everything. They don't have the same menu as most other Subway's. For example they don't have pizza for the kids.. They didn't even have forks and had to go next door to the Exxon to buy. No apples or juice in the fridge.. Employee's don't say "Welcome". Overall Bad experience and I've eaten there multiple time so it's Not an isolated incident.
So the food is okay depending on who is serving you, it seems microwaving mayo is a custom that I would never understand. The service is mad sketchy and you basically have to beg to get a decent amount of ingredients for the price. And the atmosphere can be tense if the patrons in line get just as frustrated. The weekend is usually better when the more experienced staff is there and you get more consistent service. Pay attention to the order before yours and if you see something isn't right keep it moving and try again.
Went into Subway to order a foot long Italian BMT on Wheat. All they had was 2 six inch pcs of bread. And it’s only 730. Got sent to another location that was permanently closed in town. 3rd location didn’t have any wheat bread either. Really….. It’s like the Godfather saga. Keeps going on and on.
Customer service was fine, though the employees took their sweet time making our sandwiches. My son's sandwich was cut all the way through and it looked like they couldn't even cut the bread right. The floor was dirty and the drink station looked awful. There was soda everywhere and the lids and straws were sticky. Absolutely disgusting! Not to mention the fridge was barely stocked up. I definitely would not recommend this Subway!
Only one person working. I felt bad for him. It wasn't very crowed but took a while. The woman behind me walked out. Management should have at least two working. Very nice employee just needs a helper
This is one of the worst Subway restaurants I've ever encountered. They are always out of everything. They don't have the same menu as most other Subway's. For example they don't have pizza for the kids.. They didn't even have forks and had to go next door to the Exxon to buy. No apples or juice in the fridge.. Employee's don't say "Welcome". Overall Bad experience and I've eaten there multiple time so it's Not an isolated incident.
Dont order online for this location, because the people that work here can't read, they have messed up my order several times, but today is the last straw, they obviously need to be trained, or sent back to elementary school. Read IS Fundamental. I also ask for Monterey Cheddar. Does this look like Cheddar? I ask for extra lettuce, and they barely put any in it, does this look like extra lettuce?
Dont order online for this location, because the people that work here can't read, they have messed up my order several times, but today is the last straw, they obviously need to be trained, or sent back to elementary school. Read IS Fundamental. I also ask for Monterey Cheddar. Does this look like Cheddar? I ask for extra lettuce, and they barely put any in it, does this look like extra lettuce?
Ordered a meatball sandwich and was informed that their out of meatballs! So I ordered a subway club and then was informed that their out of yellow mustard! Enough is enough, I walked out!
This is the WORST Subway ever! No one in this location knows what they are doing! Everytime I have a coupon this same worker acts lost and confused and doesn’t know how to apply the coupon until I tell her to just SCAN IT!!! The next worker spent too much time on her makeup and not enough time making sure the sandwiches are presentable! She throws them together like slop! The machine is almost never working! Close this location or hire an entire new staff ASAP! And they gave me COLD SOUP AFTER I had to go get cash!
Ordered online today and my order was canceled by the manager. They wanted me to order again while they hold my money. Week should I pay for 2 meals and get one when they made the error. Don’t order online!
I live nearby and now drive to a further location. It never fails that they are out of something and the customer service is HORRIBLE. My last visit, which was the straw that broke the camels back went like this. I walked in, I was the only customer, two employees were talking and did not ackowledge me, once they finished their conversation one young lady walked towards me and asked me what I would like, after getting 9 grain foot long out of my mouth an employee behind me started talking to the one taking my order. I paused, waited for them to finish and then proceeded with my order, after I said Tuna, she said we dont have tuna. I said no problem and left. If I posted all of my bad experiences, I could easily make 20 posts. Being out of ingredients was always normal for this location, but now the customer service tanked as well. Im done with this horrible excuse for a business. If you want a bad experience visit this location.
Don't order from this place. The employees clearly don't care and neither does management. They can see your exact order but still won't make it correctly. Also the ingredients, the lettuce and tomatoes, are often not fresh. Worst subway in the area.
After a long hard day at work, I decided to patronize this subway. Worst decision ever. Order a tuna sandwich and it tasted off. I couldn't even eat it from fear of getting sick. Also ordered cookies and they were all burned. I'll never go here again.
Ordered online today and my order was canceled by the manager. They wanted me to order again while they hold my money. Week should I pay for 2 meals and get one when they made the error. Don’t order online!
This is the WORST Subway ever! No one in this location knows what they are doing! Everytime I have a coupon this same worker acts lost and confused and doesn’t know how to apply the coupon until I tell her to just SCAN IT!!! The next worker spent too much time on her makeup and not enough time making sure the sandwiches are presentable! She throws them together like slop! The machine is almost never working! Close this location or hire an entire new staff ASAP! And they gave me COLD SOUP AFTER I had to go get cash!
Ordered a meatball sandwich and was informed that their out of meatballs! So I ordered a subway club and then was informed that their out of yellow mustard! Enough is enough, I walked out!
Don't order from this place. The employees clearly don't care and neither does management. They can see your exact order but still won't make it correctly. Also the ingredients, the lettuce and tomatoes, are often not fresh. Worst subway in the area.
After a long hard day at work, I decided to patronize this subway. Worst decision ever. Order a tuna sandwich and it tasted off. I couldn't even eat it from fear of getting sick. Also ordered cookies and they were all burned. I'll never go here again.
I live nearby and now drive to a further location. It never fails that they are out of something and the customer service is HORRIBLE. My last visit, which was the straw that broke the camels back went like this. I walked in, I was the only customer, two employees were talking and did not ackowledge me, once they finished their conversation one young lady walked towards me and asked me what I would like, after getting 9 grain foot long out of my mouth an employee behind me started talking to the one taking my order. I paused, waited for them to finish and then proceeded with my order, after I said Tuna, she said we dont have tuna. I said no problem and left. If I posted all of my bad experiences, I could easily make 20 posts. Being out of ingredients was always normal for this location, but now the customer service tanked as well. Im done with this horrible excuse for a business. If you want a bad experience visit this location.
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109 W Ovilla Rd, Glenn Heights, TX 75154
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109 W Ovilla Rd, Glenn Heights, TX 75154
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