DQ Grill & Chill
Ice cream, burger · Godley
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About DQ Grill & Chill
Located in Godley, DQ Grill & Chill offers a classic fast-food experience with a menu featuring burgers, fries, and their signature soft-serve ice cream and shakes. With a rating of 4.2 out of 5 stars from over 330 reviews, we strive to provide quality food and service. Enjoy the convenience of deli...
Located in Godley, DQ Grill & Chill offers a classic fast-food experience with a menu featuring burgers, fries, and their signature soft-serve ice cream and shakes. With a rating of 4.2 out of 5 stars from over 330 reviews, we strive to provide quality food and service. Enjoy the convenience of delivery, drive-through, or takeout, or dine in and take advantage of our wheelchair accessible facilities. We're open seven days a week, with hours from 7 AM to 11 PM Monday through Friday, and 8 AM to 11 PM on Saturday and Sunday. We also offer coffee and restroom facilities for your comfort.
What Customers Say About DQ Grill & Chill
DQ Grill & Chill in Godley receives praise for its friendly and fast service, with Christy and other staff members specifically mentioned for their exceptional customer service. Many reviewers highlight the fresh food and clean environment, though some report long wait times and order inaccuracies.
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Tip: The restaurant is known for its friendly staff and clean environment. However, be prepared for potential wait times and double-check your order for accuracy.
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DQ Grill & Chill Godley Reviews
Christy was such light! Her smile was glimmering through the window as we drove up and her service was impeccable! Thank you so much Christy for being so quick!
Amazing worker covered the process after wrong order and I had no money left still an amazing worker. Don’t know his name but he’s black with a grey T-shirt thank you
The food is always fresh and the customer service is great every time!
I have been here a couple of times while in Godly. Drive thru only. Service has always been speedy. Order always correct and food always good. No complaints.
During the summer I was working in town and ate there every day breakfast and lunch. Even though its just a food chain the manager and her employees go above and beyond with customer service. The restaurant is always clean ( bathrooms included ) , food fresh and delicious, and everyone is super caring and friendly. The team that is there is the best that i've ever seen, and can't give enough kudos for them. Its always a pleasure coming and going from this location. I also had the best burger this morning thanks for cooking it for me and how picture perfect it was.
Amazing. Came in Halloween night; loved the costumes, atmosphere, employee pumpkin contest, the dude at the counter was really courteous with an infectious smile and the food was great!
The staff was very polite and respectful. There wasn't much wait time. Love going to this one. Everything was clean inside as well.
Service was Excellent - was Greeted With a Big smile, super fast and super friendly staff. Food was very good and didn’t have to wait very long. Bathroom was immaculate.
Went to the drive through, (DQ Godley) super nice, easy to understand lady working there. Ordered 2 meals & a blizzard, everything was perfect, fresh & quick, both middle age ladies at the drive through were great! Thank you for a great experience & a great meal.
The food is always fresh and the customer service is great every time!
The staff was very polite and respectful. There wasn't much wait time. Love going to this one. Everything was clean inside as well.
Amazing. Came in Halloween night; loved the costumes, atmosphere, employee pumpkin contest, the dude at the counter was really courteous with an infectious smile and the food was great!
During the summer I was working in town and ate there every day breakfast and lunch. Even though its just a food chain the manager and her employees go above and beyond with customer service. The restaurant is always clean ( bathrooms included ) , food fresh and delicious, and everyone is super caring and friendly. The team that is there is the best that i've ever seen, and can't give enough kudos for them. Its always a pleasure coming and going from this location. I also had the best burger this morning thanks for cooking it for me and how picture perfect it was.
Amazing worker covered the process after wrong order and I had no money left still an amazing worker. Don’t know his name but he’s black with a grey T-shirt thank you
Christy was such light! Her smile was glimmering through the window as we drove up and her service was impeccable! Thank you so much Christy for being so quick!
Service was Excellent - was Greeted With a Big smile, super fast and super friendly staff. Food was very good and didn’t have to wait very long. Bathroom was immaculate.
Went to the drive through, (DQ Godley) super nice, easy to understand lady working there. Ordered 2 meals & a blizzard, everything was perfect, fresh & quick, both middle age ladies at the drive through were great! Thank you for a great experience & a great meal.
I have been here a couple of times while in Godly. Drive thru only. Service has always been speedy. Order always correct and food always good. No complaints.
Very noisy and sometimes service is a little slow but always good quality haven't had a bad meal or a wrong order
Great food and super friendly people working there. Food was hot and fresh. Restaurant was clean.
Food is always fresh. Sometimes you may have to wait a bit.
Very noisy and sometimes service is a little slow but always good quality haven't had a bad meal or a wrong order
Food is always fresh. Sometimes you may have to wait a bit.
Great food and super friendly people working there. Food was hot and fresh. Restaurant was clean.
Waited 10 plus minutes to get waited on - 5-6 employees looking at us - only us in restaurant Food was good
Waited 10 plus minutes to get waited on - 5-6 employees looking at us - only us in restaurant Food was good
The wait time is insane every time. Food is extremely subpar even for fast food. And that's if they even get your order correct. I'm convinced the only reason they are still in business is because there is no competition in Godley.
The wait time is insane every time. Food is extremely subpar even for fast food. And that's if they even get your order correct. I'm convinced the only reason they are still in business is because there is no competition in Godley.
They forgot my fries AND GAVE ME A CORN DOG WITH A BURNT HOLE IN IT ( it was horrible customer service a girl name Katie who works there was being weird and mean and not caring that she completely forgot my damn fries ? )
After we arrived home with our order. One of our burgers was made with only 1/2 the bun. They folded the wrapper on top of the cheese, so the wrapper had more cheese on it than the burger. Plus whomever put the burger in the bag had to have know something wasn't right. I could tell as soon as we took it out of the bag. This had to be done intentionally. If this wasn't intentional you have a severely challenged crew. When we called they wanted us to drive 20 minutes back to get our money. This after we just drove 5 hours.
After we arrived home with our order. One of our burgers was made with only 1/2 the bun. They folded the wrapper on top of the cheese, so the wrapper had more cheese on it than the burger. Plus whomever put the burger in the bag had to have know something wasn't right. I could tell as soon as we took it out of the bag. This had to be done intentionally. If this wasn't intentional you have a severely challenged crew. When we called they wanted us to drive 20 minutes back to get our money. This after we just drove 5 hours.
I really wish they wouldn’t rush us through the line, in the drive thru. Everytime they do that we get served cold fries even after making us wait 10 mins on the side. It’s kinda of annoying, there isn’t a time that I could get fresh fries. I mean if I have to already wait 10 mins Mightest we’ll have my fries fresh..smh I got home to eating stale chips with my nachos and soggy lettus!! Ughh so frustrating!!!!🤦🏽♀️🤦🏽♂️ I wish corporate would come take a visit here because it never fails that there is something wrong! We don’t have a lot food places out here and the one that we do have, we seem to always be disappointed.
First I went inside and watched the cook chat with someone forever. So I went through the drive through. I ordered a burger with no cheese. I received a burger with cheese so I brought back and asked for a different watched the cook laugh with another employee while saying dont judge me. She gave me a cold burger that tasted odd. So I called and asked for her name so I can report this to management. I was not being rude. I even apologized for them having to remake my burger. Yet she still found it necessary to give me something messed up to I guess show she didnt want to make my burger again. Very upsetting to spend money on trash.
Its no wonder this place is struggling. My daughter spilled gravy on herself and scalded her skin (she's 3 stuff happens) but I called up there and asked Jacob (one of the managers, apparently) if he could stick a thermometer in the gravy to make sure it wasn't over temp and also so I would know if I needed to take my little one to the hospital. He proceeded to tell me and I quote "of course it's hot. It's gravy. That's why it's in Styrofoam." And laughed. Well thanks Captain Obvious I had no idea gravy was hot. Meanwhile my 3 year old is screaming in pain and you're making snide remarks and laughing while I'm trying to figure out if she needs a hospital. If he doesn't know how to speak to people they need to hide him in the back. He shouldn't be working customer service. I'll pray for him.
I have a one star review as I could not see how to leave a zero star review. Burgers were cold as room temp. Fries were old and soggy when ordered as fresh well done. I called and talked to the Manager regarding our concerns. I was informed that burgers are “supposed” to be held in a warmer at a certain temp. Apparently, this is not controlled as required. My wife and I will drive to Cleburne which is 10 miles away to ensure getting fresh hot meals. Food safety is paramount.
Its no wonder this place is struggling. My daughter spilled gravy on herself and scalded her skin (she's 3 stuff happens) but I called up there and asked Jacob (one of the managers, apparently) if he could stick a thermometer in the gravy to make sure it wasn't over temp and also so I would know if I needed to take my little one to the hospital. He proceeded to tell me and I quote "of course it's hot. It's gravy. That's why it's in Styrofoam." And laughed. Well thanks Captain Obvious I had no idea gravy was hot. Meanwhile my 3 year old is screaming in pain and you're making snide remarks and laughing while I'm trying to figure out if she needs a hospital. If he doesn't know how to speak to people they need to hide him in the back. He shouldn't be working customer service. I'll pray for him.
I have a one star review as I could not see how to leave a zero star review. Burgers were cold as room temp. Fries were old and soggy when ordered as fresh well done. I called and talked to the Manager regarding our concerns. I was informed that burgers are “supposed” to be held in a warmer at a certain temp. Apparently, this is not controlled as required. My wife and I will drive to Cleburne which is 10 miles away to ensure getting fresh hot meals. Food safety is paramount.
Management is a joke they need to get rid of her or maybe really look into her and the job she is doin but send someone to evaluate her that is not already buddy buddy with her it's worth driving into cleburne or joshua to go to one of those dqs rather than go to Godley store me and my family will not got to this godley location until I no that manager is no longer there my friends and family won't either we just make the trip to the other stores until something is done
I really wish they wouldn’t rush us through the line, in the drive thru. Everytime they do that we get served cold fries even after making us wait 10 mins on the side. It’s kinda of annoying, there isn’t a time that I could get fresh fries. I mean if I have to already wait 10 mins Mightest we’ll have my fries fresh..smh I got home to eating stale chips with my nachos and soggy lettus!! Ughh so frustrating!!!!🤦🏽♀️🤦🏽♂️ I wish corporate would come take a visit here because it never fails that there is something wrong! We don’t have a lot food places out here and the one that we do have, we seem to always be disappointed.
First I went inside and watched the cook chat with someone forever. So I went through the drive through. I ordered a burger with no cheese. I received a burger with cheese so I brought back and asked for a different watched the cook laugh with another employee while saying dont judge me. She gave me a cold burger that tasted odd. So I called and asked for her name so I can report this to management. I was not being rude. I even apologized for them having to remake my burger. Yet she still found it necessary to give me something messed up to I guess show she didnt want to make my burger again. Very upsetting to spend money on trash.
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About DQ Grill & Chill
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9127 State Hwy 171, Godley, TX 76044
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9127 State Hwy 171, Godley, TX 76044
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