Matthew Kolb

Before ordering I was informed that they were out of Shredded Cheese and Guac. I asked if they could sub the queso blanko, for the Shredded Cheese, she said no bc they have to charge extra for it. I then asked why because its not my fault they ran out of Cheese, and shouldn't they try to substitute it because of the issue with having no Cheese. They still said no they would still have to charge me for it. So that's what I did spent an extra $5.25 to get Cheese for my salad and two burritos. Didn't even mention I was a Retired Navy Vet and ask for a discount because they customer service was so awful I just wanted to leave, should have not paid and just walked out without the order! Never coming back to this Chipotle or maybe even any Chipotle again because that queso dip was old n gritty, hope I don't get sick!

Cha'lie Joy

Food poisoning. 7:28PM 11/07/25 Friday Night. Order #406 I won't name the host here, she's not completely at blame. I order the Limeted Time Carne Asada Bowl. Side of guac, sour cream, and kids carne asada meal for my sister. We all got sick, even my mom because I shared half of my bowl with her. Upset stomach all night. Thank God for Pepto. Also to note: "Cross contamination", when the Host was packing my sour cream in the small container, there was a mystery chunk that fell in, looked like some tomatoes got mixed with the sour cream, that could be bad for persons with food allergies. I'm pretty sure the meat got us sick, but it also could have been old room temperature sour rcream. Other notes: That facility could be cleaner.

Christina Arellano

I got sick from eating my steak bowl but it was tasting different I realized the white rice was crunchy it was indeed not cooled all the way maybe I could delt with it if it was softer but let me tell you I never ever had crunchy rice I ate as much as I could before I started getting nauseated. Has to toss it out waste o. My money and I had stomach cramps and diarrhea for a whole day to the next . Thank God it went away was like lil over 24 hrs of he'll. Be careful sample the rice first ny mistake I ordered pick up on my app .

HEIDI LUJAN

I bought bowl and a larger bag of chips and some of the chips were ,not fried like if they were mixed fresh with old ones , and poo serving r amount food, not worth it, $

La Laa

From today 08/26/2025 around 3pm. These are 2 barbacoa burritos made by two different employees. The only difference is one has onion/pepper/salsa and the other doesn't. I've eaten at Chipotle before with these differences and never had an issue on the size. Doesn't have to be perfect, I get it. I'm not one to complain but the size difference was obvious. Instead of making the smaller burrito more full like the other, (as I politely requested) the manager avoided me and made me feel like it was my fault for watching it and not saying anything?? I assumed the employees had proper training on delivering relatively similar sized burritos (so issues like these won't happen.) Not sure how this falls on the costumers for not "watching it" as I'm not trained on chipotles standard portion sizes? If I'm paying for the same meat burritos I expect similar sized burritos (as the costumer). I couldn't even compare them until after payment as they weren't made at the same time and by different people. Instead of fixing the issue he kept going back n forth with me. I told him I wasn't sure why we were having this conversation (polite way of saying argument as any other place would've fixed it without hesitation) to which he responded with "oh you don't know why we're having this conversation? " after that I asked for his name (so I can report him to corporate ) he didn't want to give it to me and said he legally didn't have to? Very unprofessional and Lazy. Poor management. I will not be coming back.

Jonathan B

Ordered double chicken protein on online order and they gave me 74 grams of chicken. Double protein is supposed to be over 224 grams! I got only 33% of the chicken I paid for. Don’t go here if you don’t want to be cheated.

Nichole Davis

They don't have any of the sale we see on tic toc and they are not will to compromise, or make any of the deals? And they only give you one scoop of chicken in your bowl. If you order a bowl, you definitely have to order extra meat. Because they're not giving up any extra anything. All in all, their service wasn't good. Customer service set and I believe the manager was right there. Seeing, no, no, no, we don't do those deals. And these times people are trying to get the most. They can for their money.You would think he was the private owner

Tiffany

Store manager needs to eat a snickers. Super rude, made a big about asking for extra queso on the side since employee didn't put much in the burrito. I paid for it. Almost 25 bucks for a meal and gonna make a big deal about extra cheese on the side, ok. Also, flies in the restaurant. Not going back.

Jon Brown

I love chipotle but his location is filthy and I’ll never come back. 7pm, one customer in the entire store and after ordering found every single table filthy and uncleaned. One table had a bag of food sitting on the floor. I wiped off my own table, and after eating that bag of food was still sitting there on the floor. Used the restroom before leaving, also as gross as a desert truck stop. Meanwhile, manager and staff all seemed to just be standing around.

Jennifer Del Rosario

My son ordered himself a burrito bowl today via doordash. The prices have realllllllly increased and apparently the portions have realllly decreased. So disappointing. You'd think if a customer spent $20 on a bowl they'd at least fill it up.