AnitaCarol Adonetti

I ordered two spicy chicken tender dinners one was not spicy the spicy chicken tenders were overdone the rolls were not cooked fully and chicken express charge is 3.5% extra if you pay with a debit card they charge me $.95 to eat the overdone chicken and to do business with them! I will not ever eat there again!

Please think 2x on going to Chicken Express. Chicken is horrible. The waiting time is horrible. We took an hour to get our order. We were the only customers there and we were in the drive-thru. On top of all that the drinks were flat. I ordered the 4 piece chicken tenders. They only gave me 2 and 1 small leg. My mother ordered the 2 piece chicken. 1 breast and 1 thigh. The breast was k. The thigh was greasy and very very over cooked. It crumbled while she tried to get pieces of meat but, it was weird cause there was no meat inside. I guess that's what you expect when you hire a lot of young kids. They were not working they were dancing and taking selfies. Management should hire responsible people. I know for a fact that they just lost 2 customers. I rate this restaurant a 1.

Brandon Vogel

Ordered to-go. All the food was cold and soggy. Part of my order was mozz sticks….only got 2. I love throwing money away

Brandy Roquemore

Food is nasty.. food is half cooked , bathroom is nasty ,need better cooks and cashier's working there and managers..

Maria María

Management needs to step it up. Dinning area was dirty and floors are very sticky and oily. I seen the lady that was handling the chicken with flour mix it then go and use the broom to sweep the floor. She also touched her hair while she had her gloves on. I was in shock and the food looked over cooked. The gravy was watered down. Very disappointing experience at this restaurant. I didn’t ask for a refund I left and we gave it to the dogs. Hopefully management reads this and retrains their employees about following food handling protocols. That’s how people get food poisoning. The staff needs to take food safety seriously.

LaTasha Hogan-Roberson (GREENEYEZ)

Last week I was told they didn't have chicken for Monday specials at 8:12pm, I let that go and then today I received great service from the young lady that took my order. I was patient at first because I was told it would 12 minutes for my order due to them not having chicken dropped on another Monday special day, some how my 12 minute wait turned into 35 minutes and my order being the very last order handed out behind drive thru and inside with them calling every order that was made before and after I placed my order, after finally receiving my order got home just to find my order was incomplete and I called them to let them know about it I received the same rude, disrespectful, unprofessional attitude from the manager and the same woman that keeps an attitude and is always rude, rolling her eyes,or acting as if certain people are invisible and want take the order. I received bull crap service this time and was denied service cause they didn't want to cook anymore last Monday, I'm returning for my refund and CHICKEN EXPRESS HAS LOST A REGULAR CUSTOMER

Barbara Mckee

I was visiting and doing some shopping in Henderson today 19th of June I got hungry since I love chicken express I wanted some fish and fried pickles my favorite 😋 but when I got my food I was very disappointed 😞 cause it was so salty very salty I mean salty the fries the fried pickles and the fish the only thing was good was the sweet tea. I spent 19.00 on food😕😒and no roll I pay I didn't get it. I guess they got mad cause I wanted it fresh so they poured a box of salt on my food 😕...I can't even eat it. I will be giving it to my dogs

Blake Warner

Shitty staff in my life. Gravy is consistency of water. Waited to get my order taken. No one said we will be right there or take my order. I left. Gonna tell my friends to not ever eat at this place. 3.7 stars is a joke. Should be one.

Judy Mezzell

The chicken strips were the worse I've ever had🤮 they were so dry & way too much batter & hardly any dried up chicken.. I do not recommend Chicken Express in Henderson.. The gravy was too watery, just all out NASTY🤮🤮🤮

Jeff Washburn

We live out of town, sent my wife in to get supper from them, after a yr of not going there from the last time are order wasn't right..and again wasn't right again! Missing items..called we are sorry we'll do better? What about the inconvenience and items missing..Will be along time to go back if ever..Henderson needs a good chicken place that cares.!!!

Samantha Walker

We thought we would give Chicken Express another try as the last time we went, a year ago, the food was awful!!! Well, we will NOT be going back EVER!!! We spent $26 on an 8 piece mixed with a family side of okra. We live 30 minutes out and when we got home to eat, the okra was burnt!!!! When we opened the box, we got a whiff of burnt/smoke smell and the okra looked super well done, but it tasted like it was burnt black. It was inedible!! So we can only guess they didnt change the oil after they burned a batch. So sad! We spent our teenage years eating here in the 90s and have fond memories of the place. What has happened??? Oh AND they will not accept calls so you cant tell the manager unless you drive all the way back to town!

broderick gipson

Usually ok. But today I got a 2 pc fish fillet that tasted and felt like a dry chicken breast rolled in corn meal.