Heather

Not pleased with the service or our food. Waited 30 minutes in the drive through line because the lobby wasnt open. My 7 month pregnant friend wanted a blizzard, cheeseburger meal and kiddie cone. See picture of half filled fry basket. Not cool for that long of a wait. If we didnt have to wait in line for another 30 mintues, or I could have went in the lobby, we would have said something. Just wasnt worth the hassle. Dont waste your time at this location. Had she not wanted a blizzard, I would have went to the Wendy's next door.

I will be calling the manager I found what appears to be I don’t even know in my cherry freeze absolutely disgusting I’m sick to my stomach

kyoto

i’ve come here a couple times for lunch. the staff is consistently extremely rude for no reason at all and they all seem to hate their lives

M H

Made the sundae completely wrong. Last time I went there, all my items were melted when I pulled up to the drive thru. Will not be back.

Kaj C

I won't be going to this location again. Understaffed and rushed, they need raises for showing up. They were out of slips for free Blizzards "if it isn't served upside down" which it wasn't. Ordered to-go and had to ask for a lid. I ordered the toffee cookie one but they didn't clean the machine between orders so I threw most of it away. It was this nasty fruit/cotton candy flavor that overwhelmed the mellow toffee and not edible to anyone over 5

SAMANTHA KALLMEYER

Terrible experience at this Dairy Queen (2530 Bethel Rd, Columbus). A sandwich was made incorrectly, and staff refused to remake or refund it, insisting no mistakes were made. They also took the sandwich from the child and refused to return it. The manager escalated the situation by yelling and then called the police when I raised my voice. A child with us was in tears, afraid she was going to jail. Thankfully, the officer was kind and reassuring, but the emotional impact was real. To make matters worse, when we tried to fill out the survey on our receipt, it had already been completed—likely by someone at the store. Completely unprofessional from start to finish. Not a place I’d recommend, especially for families.

Bree Tysha

literally the worst location, they’re under new management and it’s terrible. my daughter and i just went to get ice cream, after waiting in a line for 10 minutes we finally get to the window and we weren’t greeted so i asked does she want me to order with a attitude she replies ago ahead. i tell her my order, she replies she can’t do that (it was swapping out the caramel for fudge keep in mind they just did this yesterday) which i told her and she replies well i wasn’t here yesterday. i came to leave a review and to no surprise it already has 2.9 stars, it deserves 0!!!!!!!!!!!!!!!!!

Brett

The owner of this place needs to get a hold of his people and figure out what's going on at his restaurant. With hours that are concealed and the opened sign is on both doors and the drive through lights and menu lights are on, and then the recording plays asking you to wait , everybody would believe that the place is opened. However apparently it was not opened and after waiting there after being asked to wait I eventually gave up. Here's an idea turn your lights off and take your open sign down and end the recording asking people to wait a moment because they're busy if you're not open

Meghan Scott

Seriously the worst service I’ve ever experienced. It’s humorously bad, don’t ignore all these reviews lol. I went inside to get two blizzards. After paying, while I was waiting, two Uber eats drivers and one person who ordered mobile order came in. They gave two of the people the wrong order, and basically told the last uber eats driver he was SOL because they didn’t have the order anymore and “gave it to the other driver”. HUH? And then they proceeded to get confused about my own order, put it in the freezer, and all just disappeared in the back basically. Someone came back out eventually and asked “what I was waiting for” and I got my ice cream. Go literally anywhere else

Rebecca Mahon

Another food place that raised the prices and reduced the portions. I got a chicken basket and gravy for my dip. They have me less than 1 liquid oz!! Not worth the gas spent to get there.

Michael Murphy

Horribly slow service. They have raised their prices, a medium blizzard now costs over $6.00 after tax. But the biggest problem, I ordered their blizzard of the month and they were out of half of the ingredients (No Reece's pieces our peanut butter) and they didn't tell me they were out of ingredients until after they charged my credit card and started making the blizzard. Much better service at the Worthington location.