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Subway

Sandwich · Hercules

3.3 · 79 reviews Google
restaurants.subway.com

About Subway

Subway in Hercules offers a casual and convenient dining experience with a focus on customizable sandwiches and salads. We provide a range of options, including health-conscious choices, perfect for lunch or dinner. Enjoy your meal your way with dine-in, takeout, or delivery options, including curbs...

Subway in Hercules offers a casual and convenient dining experience with a focus on customizable sandwiches and salads. We provide a range of options, including health-conscious choices, perfect for lunch or dinner. Enjoy your meal your way with dine-in, takeout, or delivery options, including curbside pickup. We cater to everyone with a wheelchair accessible entrance, parking lot, restroom, and seating. Open daily, we're ready to serve you comfort food, whether you're dining solo or with friends. Our hours are Monday through Friday from 8:30 AM to 9:30 PM, Saturday from 8 AM to 9:30 PM, and Sunday from 8 AM to 8 PM. We appreciate the feedback from our community, reflected in our 3.3/5 rating from 79 reviews.

What Customers Say About Subway

This Subway location receives mixed reviews. Many customers praise the friendly and fast service, especially highlighting Sandeep. However, there are frequent complaints about inconsistent hours, poor service from some staff, incorrect orders, and issues with food quality, like soggy bread and unripe avocados.

Best For

Quick Bite Solo Dining

Tip: Verify the store's operating hours before visiting, as they may not match the posted times. Consider ordering in person to ensure your order is made correctly.

Features

🅿️ Parking 🚗 Delivery Accessible 🌅 Breakfast 🍽️ Lunch 🌙 Dinner 🥗 Vegetarian
🎯 Casual 👥 Groups

What to see nearby

Refugio Valley Park
A 189m

Refugio Valley Park

parque

View details
Ohlone Park
A 428m

Ohlone Park

parque

View details
Pinole-Hercules Little League Facility
A 794m

Pinole-Hercules Little League Facility

parque

View details

Data from Wikidata

Explore the area around Subway

Subway is located in Hercules, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.

Parks & Gardens

  • Refugio Valley Park (A 189m) — park in the United States of America
  • Ohlone Park (A 428m) — park in Contra Costa County, California, United States of America
  • Pinole-Hercules Little League Facility (A 794m) — park in the United States of America

Data from Wikidata

Frequently asked questions about Subway

Subway is located at 1572 Sycamore Ave a, Hercules, CA 94547, Hercules.
Near Subway you can find points of interest such as Refugio Valley Park, Ohlone Park, Pinole-Hercules Little League Facility.
Subway offers sandwich cuisine.
Subway has regular opening hours. Check their profile for updated schedules.
Subway offers the following services: dine-in, takeaway, delivery.
Subway is ideal for quick bites, solo dining.
This Subway location receives mixed reviews. Many customers praise the friendly and fast service, especially highlighting Sandeep. However, there are frequent complaints about inconsistent hours, poor service from some staff, incorrect orders, and issues with food quality, like soggy bread and unripe avocados.
Verify the store's operating hours before visiting, as they may not match the posted times. Consider ordering in person to ensure your order is made correctly.
79
Reviews

Subway Hercules Reviews

3.3
79
5★
37%
4★
15%
3★
13%
2★
10%
1★
25%
Reviews (40)
D
Denise Frazier

Never had a problem. Friendly ppl . Fast fresh food

T
Tino Armstrong

This subway location is by far, the best location that I have ever visited. Sandeep was very friendly, very fast and super nice to my family and I. I can't remember the last time I've been to a Subway quite like this one. If I were a local I'd definitely eat here daily!!!

J
Justene Anderson

Ive started to come here pretty often lately since it's near my work and I really have to say... Customer service here is so great. I'm always met with a kind and Positive words. Busy or not, she's always quick to help... My go-to lunch spot

J
Jocelyn Brooks

Ordered online. Had a little glitch, and I was afraid I was going to get double charged, but I didn't. Everything was made correctly and in a timely fashion.

Denise Frazier
Denise Frazier

Never had a problem. Friendly ppl . Fast fresh food

Jocelyn Brooks
Jocelyn Brooks

Ordered online. Had a little glitch, and I was afraid I was going to get double charged, but I didn't. Everything was made correctly and in a timely fashion.

Tino Armstrong
Tino Armstrong

This subway location is by far, the best location that I have ever visited. Sandeep was very friendly, very fast and super nice to my family and I. I can't remember the last time I've been to a Subway quite like this one. If I were a local I'd definitely eat here daily!!!

Justene Anderson
Justene Anderson

Ive started to come here pretty often lately since it's near my work and I really have to say... Customer service here is so great. I'm always met with a kind and Positive words. Busy or not, she's always quick to help... My go-to lunch spot

T
Tiffany L. Bryan

They don't know what double meat means here. I would wait till you get your first portion before you ask for double meat because they will skimp you!!!! We made her recount and she saw she was wrong with her portions, watch them. They know what they are doing.

Tiffany L. Bryan
Tiffany L. Bryan

They don't know what double meat means here. I would wait till you get your first portion before you ask for double meat because they will skimp you!!!! We made her recount and she saw she was wrong with her portions, watch them. They know what they are doing.

E
Emily Mercado

They rush you in and rush you out. I don’t know what happened to the older woman who used to work here, but the two younger ladies behind the counter don’t really care about anything except getting your sandwich in your hands and getting you out the door I actually wanted to buy two sandwiches and a dipper. I gave my first sandwich order and then she immediately went to the woman next in line and asked her what she wanted. So I walked out with my sandwich and I’m going to find food for everyone else.

A
Alan Palomares

Ice machine busted, no ice tea available. Put "sauces" on the bread first instead of last, so bread is soggy, damn oven beeper constantly going off, been to many subways, this one is just bad IMO

Y
Yvonne Bonilla

Bad servicing skills w the lunch time ladies, they run things the way they want instead of doing it the way the manger would like it. For example they make everyone’s order all together & then charges everyone when done making everyone’s order. Wastes my lunch time and got a soggy sandwich afterwards 😖

Alan Palomares
Alan Palomares

Ice machine busted, no ice tea available. Put "sauces" on the bread first instead of last, so bread is soggy, damn oven beeper constantly going off, been to many subways, this one is just bad IMO

Emily Mercado
Emily Mercado

They rush you in and rush you out. I don’t know what happened to the older woman who used to work here, but the two younger ladies behind the counter don’t really care about anything except getting your sandwich in your hands and getting you out the door I actually wanted to buy two sandwiches and a dipper. I gave my first sandwich order and then she immediately went to the woman next in line and asked her what she wanted. So I walked out with my sandwich and I’m going to find food for everyone else.

Yvonne Bonilla
Yvonne Bonilla

Bad servicing skills w the lunch time ladies, they run things the way they want instead of doing it the way the manger would like it. For example they make everyone’s order all together & then charges everyone when done making everyone’s order. Wastes my lunch time and got a soggy sandwich afterwards 😖

V
Virga Family

I ordered for catering. Showed up and they stated they did not make my order. We confirmed that this was the correct store location. The woman working proceeded to argue and would not quickly make my order as I was the only customer in the store. I had called customer service through ecatering and they refunded my money but advised that the store owner did receive my order but did not process the order. Very poor customer service and would not work with me to make it right. Left empty handed to my event and had to go to another restaurant for quick catering since I was the one having to pick up food for our event. Very stressful and absolutely ridiculous.

G
Gilda Hernandez

8/8/24 6pm- only lady working there has bad customer service. There's a picture advertising chicken salad on a sub or wrap..she said at that store only wraps no sub, I mention is advertised. I order and when it was time to pay, I told her I had a coupon, she said that store doesn't take paper coupon only online discount. I asked her how she said she didn't know. I looked online but it didn't give me option. So I told her I couldn't figure it out and that I would pass. She said next time ask first. I think they should put a sign on their door "no coupon accepted ". While there a costumer ask to use the bathroom to wah her hands before eating and she bluntly told her"no" another costumer asked if not to late to add vinegar&oil in his sandwich and she said too late as it was such an inconvenience. I would say 0 stars for her customer service & their own rules. No longer using that subway store.

R
Ruthann White

Hercules online hours said open till 9:30. I got there at 8:25 and door locked. Pinole online said open till 9:00. It was 8:40 and store was dark. Rodeo online said open till 9:00. It was 8:50. Store was open, very clean and great, friendly service. The server's beautiful attitude made up for my frustration at the other two stores.

B
Barry Pinaud

got scammed on my order as crazy as that sounds. I ordered a steak sandwich by itself. Total was 13.99 before tax. I tell the lady, a steak sandwich is 11.99. She says some lie about corporate making them charge it as a philly. The philly is $2 more because it comes with extra cheese. Which she didnt put on or tell me about even though i specifically asked why is it $2 more when I can clearly see its $11.99 on the menu? Yeah its only $2 but its the principle. Pretty pathetic to be scamming your customers for pocket change like that. Money must be tight for the owners.

N
Nicholas Dennett

ABSOLUTE WORST SUBWAY. The lady constantly working there seems to try her hardest as the only employee but DO NOT order online or order anything that you need on time because they are always late and your sandwich will not be correct. I had an online pick up half an hour after I ordered it and when I arrived my order hadn’t even been started. Not just that I then had to wait for 3 more people to get their orders before she made mine. I have gave this place a chance 4 too many times. I will NEVER come back to this subway.

R
Rachelle Aban

Not open in the morning when it says open on Google. Please change your time. Had to drive somewhere else and now late to meeting.

R
Raja Singh

Bad Service Indian lady got a nasty attitude not going Back there no more first time I last time 🤮🤮🤮🤮🤮

S
Sofia Malvar

Terrible service, veggies are not fresh, bread was overdone. Put an unripe avocado on my sandwich. They pile ingredients in the middle of the sandwich rather than spreading it out. Could barely eat my sandwich. Never coming back.

J
Joseph Joseph

It's 7:30 pm and she said it's closed, the map says 9:30 pm. They made me drive here 3 miles for nothing.

A
Artur Gerbel

Their service is terrible if I had a choice I would rate it zero stars! , the employees there are sloppy and don’t pay attention , one of the ladies shoved in my sandwich without even asking if I wanted it toasted . Why does this business even exist!!!

r
ram grib

TERRIBLE service The guy working there is greedy he at a point to give a bread with only some meat and piece of cheese when he asked for vegetable I have to tell him to put more all the time.. I don’t recommend this place to anyone. ☹️

S
Shyla mac

Never open! The hours are just there for show! Came at 7:30 ! If you're not going to stay open at LEAST change your hours !

Virga Family
Virga Family

I ordered for catering. Showed up and they stated they did not make my order. We confirmed that this was the correct store location. The woman working proceeded to argue and would not quickly make my order as I was the only customer in the store. I had called customer service through ecatering and they refunded my money but advised that the store owner did receive my order but did not process the order. Very poor customer service and would not work with me to make it right. Left empty handed to my event and had to go to another restaurant for quick catering since I was the one having to pick up food for our event. Very stressful and absolutely ridiculous.

Raja Singh
Raja Singh

Bad Service Indian lady got a nasty attitude not going Back there no more first time I last time 🤮🤮🤮🤮🤮

Rachelle Aban
Rachelle Aban

Not open in the morning when it says open on Google. Please change your time. Had to drive somewhere else and now late to meeting.

Ruthann White
Ruthann White

Hercules online hours said open till 9:30. I got there at 8:25 and door locked. Pinole online said open till 9:00. It was 8:40 and store was dark. Rodeo online said open till 9:00. It was 8:50. Store was open, very clean and great, friendly service. The server's beautiful attitude made up for my frustration at the other two stores.

Joseph Joseph
Joseph Joseph

It's 7:30 pm and she said it's closed, the map says 9:30 pm. They made me drive here 3 miles for nothing.

Barry Pinaud
Barry Pinaud

got scammed on my order as crazy as that sounds. I ordered a steak sandwich by itself. Total was 13.99 before tax. I tell the lady, a steak sandwich is 11.99. She says some lie about corporate making them charge it as a philly. The philly is $2 more because it comes with extra cheese. Which she didnt put on or tell me about even though i specifically asked why is it $2 more when I can clearly see its $11.99 on the menu? Yeah its only $2 but its the principle. Pretty pathetic to be scamming your customers for pocket change like that. Money must be tight for the owners.

Gilda Hernandez
Gilda Hernandez

8/8/24 6pm- only lady working there has bad customer service. There's a picture advertising chicken salad on a sub or wrap..she said at that store only wraps no sub, I mention is advertised. I order and when it was time to pay, I told her I had a coupon, she said that store doesn't take paper coupon only online discount. I asked her how she said she didn't know. I looked online but it didn't give me option. So I told her I couldn't figure it out and that I would pass. She said next time ask first. I think they should put a sign on their door "no coupon accepted ". While there a costumer ask to use the bathroom to wah her hands before eating and she bluntly told her"no" another costumer asked if not to late to add vinegar&oil in his sandwich and she said too late as it was such an inconvenience. I would say 0 stars for her customer service & their own rules. No longer using that subway store.

Shyla mac
Shyla mac

Never open! The hours are just there for show! Came at 7:30 ! If you're not going to stay open at LEAST change your hours !

ram grib
ram grib

TERRIBLE service The guy working there is greedy he at a point to give a bread with only some meat and piece of cheese when he asked for vegetable I have to tell him to put more all the time.. I don’t recommend this place to anyone. ☹️

Nicholas Dennett
Nicholas Dennett

ABSOLUTE WORST SUBWAY. The lady constantly working there seems to try her hardest as the only employee but DO NOT order online or order anything that you need on time because they are always late and your sandwich will not be correct. I had an online pick up half an hour after I ordered it and when I arrived my order hadn’t even been started. Not just that I then had to wait for 3 more people to get their orders before she made mine. I have gave this place a chance 4 too many times. I will NEVER come back to this subway.

Artur Gerbel
Artur Gerbel

Their service is terrible if I had a choice I would rate it zero stars! , the employees there are sloppy and don’t pay attention , one of the ladies shoved in my sandwich without even asking if I wanted it toasted . Why does this business even exist!!!

Sofia Malvar
Sofia Malvar

Terrible service, veggies are not fresh, bread was overdone. Put an unripe avocado on my sandwich. They pile ingredients in the middle of the sandwich rather than spreading it out. Could barely eat my sandwich. Never coming back.

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About Subway

How to get there

1572 Sycamore Ave a, Hercules, CA 94547

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Highlights

💬
Well Reviewed
79 reviews
💰
Budget Friendly
Price level
👨‍🍳
sandwich
Cuisine type

Services

🥞 Breakfast
🍽️ Lunch
🍾 Dinner
🍰 Desserts
🥗 Vegetarian Options
🥡 Takeout
🚚 Delivery
🍴 Dine-in
🚗 Curbside Pickup

Dining Options

🍽️ Dine In
🥡 Takeout
🚚 Delivery
🚗 Curbside Pickup

Restaurant Info

Status
Verified by owner
🕐 Hours Today
8:30AM-9:30PM
Rating
3.3/5
💬 Reviews
79
💰 Price Level
$
📞 Phone
+1 510-799-7827
🌐 Website
restaurants.subway.com
📋 Menu
View Menu

Amenities

🅿️ Parking
Wheelchair Accessible
🚻 Restroom
💳 Credit Cards
📱 Mobile Payments
🏘️

The Neighborhood

Location

1572 Sycamore Ave a, Hercules, CA 94547

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Weather updated hourly · Jobs and events refreshed daily
Refugio Valley Park

park in the United States of America

A 189m
Ohlone Park

park in Contra Costa County, California, United States of America

A 428m
Pinole-Hercules Little League Facility

park in the United States of America

A 794m
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