McDonald's
Burger · Herkimer
About McDonald's
En McDonald's Herkimer, te damos la bienvenida a un clásico que nunca falla. Desde hace décadas, hemos estado sirviendo nuestras famosas hamburguesas y patatas fritas con la misma calidad y sabor que te encantan. Un lugar ideal para disfrutar de una comida rápida y deliciosa en un ambiente familiar...
En McDonald's Herkimer, te damos la bienvenida a un clásico que nunca falla. Desde hace décadas, hemos estado sirviendo nuestras famosas hamburguesas y patatas fritas con la misma calidad y sabor que te encantan. Un lugar ideal para disfrutar de una comida rápida y deliciosa en un ambiente familiar y acogedor.
What Customers Say About McDonald's
Customer experience is mixed. Some praise the quick service, clean environment, and polite staff, while others complain about order inaccuracies, cold food, slow service (especially for online orders), and uncleanliness. Consistency seems to be a major issue.
Popular Dishes
Best For
Tip: If ordering online, confirm your order is being prepared even after checking in, as delays are common. Be prepared for potential inconsistencies in food quality and service.
Features
What to see nearby
Data from Wikidata
Explore the area around McDonald's
McDonald's is located in Herkimer, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.
Historical Heritage
- The Reformed Church (A 759m) — church building in Herkimer village, New York, United States Lugar inscrito en el Registro Nacional de Lugares Históricos
Parks & Gardens
- Myers Park (A 414m) — park in Herkimer County, New York, United States of America
Data from Wikidata
Frequently asked questions about McDonald's
McDonald's Herkimer Reviews
Food was hot, tasted good, quick service, quiet and clean atmosphere
The staff was very pleasant and helpful. Table could have been cleaner.
Unbelievable... The place was clean! & the server who brought my food to my table actually asked me if I needed anything such as ketchup and then he brought it to me. All staff was very polite. I was actually happy.
Good! The only shortfall was the staff didn’t wipe the tables that much so not all tables were clean.
Its a McDonald's, same as the rest. The service you get and the quality of the food can vary depending on the staff.
Everytime I walk in here they ignore you. If you're not ordering online or on the kiosk, don't expect the best service. The sandwiches are often sloppy, but it is fast food so you get what you get. Some of the employees are pretty nice, but most are pretty standoffish.
I ordered doordash and I left a review there... that was before I got into my second burger... why does it taste like the breakfast steak seasoning? Are we not cleaning our trays between breakfast and lunch??
Only 1 drive thru window open the majority of the day . They never remember to turn outside lights on . They are either under staffed or the store manager needs to figure it out. Its not that hard. When I get to the open window im handed a half chocolate half vanilla milkshake. When I asked for a whole chocolate shake im told it's chocolate and they closed the window . This is unacceptable. Time to check out your staff. Maybe if they put down their phones they could handle their jobs.
Had two mobile drive thru orders get screwed up this weekend. Must be new management here as I have never had issues here. Yesterday I ordered two egg McMuffins and received two egg McMuffins with sausage. I also received a sausage egg and cheese McGriddle that I did not order. Today I ordered 4 McDoubles at dinner hour and only received 3. Clearly no one is checking anything for accuracy anymore at this location and they seemed too hyper focused lining up drinks for the next 5 cars behind me. Awful service.
just had the worst experience ever while picking up my DoorDash order. I ended up canceling it because I couldn’t stand the way the employee was acting. The girl working had multiple facial piercings and black eye contacts — she was extremely rude and unprofessional. While I was waiting in line, she let people she knew skip ahead of me, then looked right at me and said, “What do you want?” before walking away mid-conversation. I also noticed her carelessly throwing items into customers’ bags when they said their orders were missing things. The entire experience was uncomfortable and unacceptable. Someone like that should not be representing your business — it was embarrassing to witness and completely turned me away from ever ordering again.
Cam in tonight and ordered food after working all day. I live 2 mins away and I got ice cold fries. Completely ridiculous that you give your customers old food and expect us to pay for it. I won't be back and would rather hit burger king if I need to.
If I could give zero I would. Find people that know how to do their jobs. Third time these people can't find a Doordash order
Waited for 20 mins for food. Food was cold, they got a sandwich wrong and didn’t add the cheese or bacon and gave a lil attitude at the counter then only put one slice of bacon and didn’t warm up the cheese the dining room was disgusting all the tables were dirty and the floor we had to clean out own table
Crappy food. Lol over priced. Crap service. But don't expect much its McDonald's I dont even know why Im leaving a review
Never in my life have I seen a mcdonalds not have any fries. Why do they not have fries today you ask? The reason I was told so they could clean the fries station. That's cool and all but they should have waited closer to closing time at 11 not 9 o'clock on a Friday. So I was unable to get any meals or meal deals. I couldn't even get the kids the happy meals I promised them. When I did get our double cheeseburgers they were a totally mess and had to wait 20 minutes. Completely unacceptable for a fast food place.
On 04/15/25 @ approx. 8:45pm. Filthiest McDonalds I have ever been in. Food, receipts, straws, napkins, etc. dotted the floor. Beverage station was a disaster. Wet and sticky with no clean or dry surface to, set your cup. Empty napkin holder. Empty straws. Difficult to find a table that had been cleaned.
Always packed. I made an online order and put that I was there and I went there 30 minutes later and it still wasn't started. This is a normal thing. We dread going there it takes forever.. This time I got burned fries "freshly made". They made the milkshake and sundae 20 mins before the food so it was melted. Listen I love mcd but the wait times are insane in Herkimer. Just go to the next city over. Not to mention they had two people at the counter that I'm positive cannot read. I say this because I had to read them the receipt of what I got and my name and he looked at it and I had to read it again before he would give me cups 😂
We tried to get shamrock shakes and ended up getting just the green mix. It was so late though, we didn't realize till we got home.
Ordered 30.00 worth of food. They forgot a sandwich and an order of fries. The food we did get was horrible. Fries were obviously reheated countless times, to the point there was no potato left inside. There was so much salt on them. Chicken nuggets were only slightly warm and had been sitting for quite a while.
How is it that this place can never get an order correct! Every single time they screw the simplest thing up. Cheese burger with mayo and no mayo but Mac sauce 🤦♂️. Not to mention the burgers look like they’ve been sitting for 8 hours
Horrible customer service by the drive thru lady. And Trista one of their new employees steals from people and uses them. That's what McDonald's in Herkimer is coming to. Not going there ever again! I'm must be stupid but there is not cheese on my sandwich which there should have been. Can someone with a brain work here please!
Sign in to leave a review
Sign inRemove ads and manage your menu
No se encontraron idiomas
11 Photos
Explore McDonald's's photos
About McDonald's
How to get there
Herkimer, NY 13350
Highlights
Services
Dining Options
Restaurant Info
Amenities
The Neighborhood
Location
Herkimer, NY 13350
No Local Information Available
Local articles, weather, job opportunities, and events will be displayed here when data becomes available.
park in Herkimer County, New York, United States of America
church building in Herkimer village, New York, United States
Gaming
🎮 Earn Points While You Explore!
Play Find Me and redeem points for discounts at McDonald's and other restaurants
Earn Points at McDonald's!
Play Find Me and redeem rewards here
Earn extra points and redeem them for rewards at McDonald's
🏆 Rewards at McDonald's
10% Discount
At McDonald's
Free Appetizer
On your next visit
VIP Table
Premium experience
to redeem rewards and earn points
📋 How Do Rewards Work?
Play Find Me
Every 100 score points = 1 reward point
Collect Points
Workers earn 2x points per game
Redeem Rewards
Discounts, free food and VIP experiences
Is it yours? Claim it FREE!
Remove ads and manage your menu