Jack in the Box
Burger · Highlands
About Jack in the Box
En Jack in the Box, en Highlands, te damos la bienvenida a un espacio donde disfrutar de clásicos americanos con un toque diferente. Nuestras hamburguesas, pollo crujiente, tacos y opciones de desayuno están preparados con ingredientes frescos y pensados para satisfacer todos los gustos. ¡Ven a desc...
En Jack in the Box, en Highlands, te damos la bienvenida a un espacio donde disfrutar de clásicos americanos con un toque diferente. Nuestras hamburguesas, pollo crujiente, tacos y opciones de desayuno están preparados con ingredientes frescos y pensados para satisfacer todos los gustos. ¡Ven a descubrir por qué somos un lugar especial para compartir momentos deliciosos!
What Customers Say About Jack in the Box
This Jack in the Box receives mixed reviews. Many praise the friendly and fast service, especially Shanna at the drive-thru. However, numerous complaints mention slow service, order mistakes, understaffing, and inconsistent food quality, including cold items and missing ingredients.
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Tip: If going late, be aware that shakes may not be available after 8 PM, and double-check your order for accuracy due to potential mistakes.
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Jack in the Box Highlands Reviews
Ordered tacos came out extra crunchy hot and fresh definitely my favorite jack in the box specially when I go home after work!
Went thru drive up & got great service , food was hot and fresh , good service
Good food, staff are genuinely super friendly and very kind. Fast service. And all the food is hot and good t eat. Never had cold fries or a cold burger there once.
This location is our on-the-go breakfast stop. Shanna whips your fresh, hot orders through the drive-thru window fastly to ensure that you're served and back on your way in good timing. The staff works collectively to help give you a wonderful start to your day! Keep up the GREAT work Jack staff!!! Washington's
Today is Sunday, December 17th 2023 We found ourselves out late, like 1:30 am late, and we were hungry. Now, in truth, we've had mixed experiences not just with this store, but with Jack in the Box in general, but at that time of night the options are limited. So, there we are, ordering at your store, just hoping it won't be too bad a hassle... Your Staff Could Not Have Been More Pleasant! They were incredibly nice, friendly, and on point No one will ever confuse JITB for a fine dining experience, it's junk food for stoners and people on the way home from the bar, but last was one of those times that I was pleased with our visit. As the folk that run this particular store, you should know your crew made you look good, TAKE CARE OF THEM. They were a good squad. I'm glad we came through.
It's decent food at a better price. Tacos hit hard when it's late. Burgers are good. Munchie menu I think was someone overreaching. All in all it's a decent place to get food that won't make you sick. People are nice. Restaurant has this....dread feeling in it. Like when you walk into an animal shelter and feel the stress from all of the animals.
There's only one person working in the morning. 7:04am
Sloooooooooow. If you're thinking about a quick meal, drive on by. Always numerous cars waiting for regular everyday orders. Not custom orders, stuff right off the menu. 15 minutes for chicken strips? Puhleeeeeeze!!!!! Nice people but damn! It's FAST food, not slow food.
Always open! Due to high turnover and consistently understaffed most drive threw and mobile orders have mistakes. Shakes are not available after about 8:00P.M. and quite often your order will be a mix of fresh and food that has been under a warmer for a while. Under the conditions staff are friendly, courteous. Staff work very hard and do their best to please customers despite the above issues. Not the best option but definitely a quick, close and open late option when you have that late night craving, after bar hopping hunger, or early morning desire for hot food before any other place nearby is open.
This place is always closed at 10 pm faithfully. They turn lights off an turn away every customer... they say they only doing mobile orders an they r always out of tacos.. they r always outside an have the back door open talking to homeless people.. this needs to be looked into.. I can never order an it's always a problem.. please look into this as soon as possible
Placed a mobile order and went to pick it up. Nobody else was in the drive thru. Honked multiple times trying to get somebody's attention to come to the window and even went around the building 4 times. I was able to see my order waiting on the counter getting cold and drink getting watered down as I was waiting for nearly 20 minutes. Had to constantly blare the horn to finally get someone to come to the window as I had already paid for the food. When someone came to the window, they basically yelled and had a nasty tone with me like his job was just too much work for him. Overall, very unhappy and will not be coming back.
I was having a seizure while my mother was trying to get food, once she realized I was having a seizure she immediately asked if costumers could get out of the way so she could get me to safety but your employee decided to argue. Work on who you hire please coming as the victim itself. Hit me up for the bill
Wife came home and told me about 2 employees one man and one woman fighting at the drive through window in front of her and our daughter and the guy i guess made the lady employee fall by pushing her. I find it very disturbing and inappropriate for a man to be hitting on women like that they both should be terminated
Ordered a sourdough burger meal with 3 eggshells. When I got home, I don't know what my burger was but definitely not what I ordered ( no sourdough, and different ingredients in the burger, yellow cheese not white) and I ended up with 3 jalepenos but no eggshells. Tried calling to report the mistake and it would either just ring or be busy. Never got an answer 😕. Won't be back
Worst jack in the box always out of coffee ice tea , condiments. Today I went for breakfast got a loaded breakfast sandwich it was cold and nasty the hash brown was refried dried out . I don’t see how you can mess up something so easy. Never again will go there. People just don’t care about quality.
Wow, all I can say is wow!!! This is suppose to be a chicken fajita pita. 4 small pieces of chicken, no tomatoes and the pita was broken down both sides. My curly fries were cold and no receipt to prove to manager of my purchase. I waited in drive thru line for 10 mins with not 1 car moving so I went inside, no better. Not recommending this location. I always go to the Garth & I-10 location, they are the best there.
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About Jack in the Box
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302 N Main St Ste 3, Highlands, TX 77562
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302 N Main St Ste 3, Highlands, TX 77562
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