Move over Chick FIL A I think my Mc Donald's greeter was the cutest greeter I've ever met....though she wanted my food....which was okay by me...really made my day

2.5-3 Stars I'm just really confused at what the slowdown is here.. twice now, I have ordered ahead, and let the app know that I was there, and both times, I had waited over 10 minutes before I went inside to see what the holdup was. Meanwhile, I've watched 10 plus cars go through the drive-thru line ahead of me. I only know it's this location because I order through the app extremely frequently, and pretty much always, the food is ready by the time I get there. And it seems to only be here where they only prioritize the drive-thru, and completely lack in getting the online orders done in a reasonable amount of time. Thankfully, I order was at least correct and warm. But that isn't really the point of using the app. The whole point is so that you aren't waiting in long lines. I don't know if this is a managerial issue, or if this location just deprioritizes online orders or something. Fast food is not fast if you have to wait 15 minutes for a small order. And the sad thing is, I'm in the middle of Lakewood on a contracting job, and I can literally go the other direction to the 117th location, and it would probably take me less time still even though that one is slightly further.. I hate to say, but I am not the only irritated customer, I stood there waiting for my food at the counter even though I chose curbside, and there were several customers with the same attitude wondering what was taking so long for the order to be ready. I'll be honest, I'm all about convenience, and I will probably give this location one more shot. Otherwise I'm just going to go somewhere else. And that's really frustrating, because I'm going to be on this contracting job for several weeks and I generally like the convenience of using the app and having food ready when I arrive. Another downfall, and something I can't necessarily rate on here, is the fact that I saw about seven employees back there doing whatever, and not a single one looked in the direction of the counter seeing if they could help anybody. It just seems very disorganized there.. Not sure what this time means on the receipt, but I assume that is what time they received the order, yet I walked out of there at 12:36. So legitimately 15 minutes when I watched people pull out of the drive-thru in about 5 minutes.. So triple the time for an online/mobile app order

I can only get so many things at Mickey Dons due to being a vegetarian, but I'm a sucker for their ice cream and pies. Actually just the berries and cream one. I will give them props for having the ice cream machine on and running. Woman who waited on me didn't seem to be having the best day. I get that we all have those days. Here's to hoping she's having a better evening!

Just went here about 5 min ago the girl running drive thru register taking the order was rude I was going to order a coke and instead saying we are out that today she say we don't have it my burger is burnt and dry and the fries were cold

It all depends on who's working. Dinning room closes at will depending on how lazy the staff is that day. Doesn't open on-time, sometimes hours late. Leaves customers waiting outside. Drive thru backs up and take 30 minutes because no one can get inside.

Service was abismal. Ordered online and got to the store and waited 20 mins for my order still

Beatrix Barry

Bro come interact with your coroners I’m about to leave because they won’t give me my food Edit: I got my food and it’s the best iced coffee I’ve ever had. Same with the ice cream. Shoutout to the hot worker that gave me it.

Everything I go here I have to pull over to the curb and wait for the food to be ready while I watch 15+ cars go through fine. I don't have a big order either, it's just a sandwich and fries. I was there today and I waited 20 minutes for someone to come bring out my food until I went back through the drive through. They did give me back my money but when I got my food my fries were cold and my McCrispy was McSoggy. I am giving it 2 stars instead of 1 bc the lady working the first window is very kind.

I will never understand why fast food restaurants in Lakewood are so awful, and this one is no different. I feel like I've wasted years of my life sitting in that drive through line. Why does it take so long EVERY SINGLE TIME

Unfortunately it wasn't the best experience. The store had approx. 6 to 8 employees and only one of them were experienced on the register. The person that took care of me not only rung me up, he ran to the back, made my ENTIRE order (Dinner box, 2 spicy McChickens, 2 Double Cheese burgers, M-Fry, and a L-Drink) AND bagged it up just for another person to nonchalantly and jokingly pass it to me with apologies saying sorry for the delay. My family and I originally wanted to sit-in to eat while on my lunch break, but ended up just asking for it to-go instead after waiting over 30 - 45 mins. Whomever that hard worker was, please PROMOTE him! Today was a rough day for him...he was flustered, running around, and handling everything on his own. The Team just wasn't Teaming...

Changing from a 5 star review. Over the past year the service has declined... it takes longer to get food than it used to and out of the last 5 orders I've placed in the drive-thru 4 of them were fulfilled incorrectly. Definitely check for your entire order before driving away (other people having to do this may be why wait times are longer).

The McDonalds on 117th is better. All of the employees have attitudes and almost always get the order wrong or something is missing. This time, we got some gross nuggets. Yikes.

I don’t remember a time I ordered from this location and did not have something wrong. Luckily I don’t eat fast food much. They always forget any ordered sauces and often forget part of the order. I have learned my lesson and will not leave until I check every item like I used to. Just tonight I was given a bag and told it was the rest of my order. It was too light so it was obvious, but it was missing a 10 piece nugget, the sauces for that, and other sauces for dipping fries that were extra. If you can avoid this location, your life will be better. I have complained to corporate before about a manager’s horrible behavior and they did nothing. I did not see him tonight, but saw him well after the complaint and he knew it was me because he knew what he did that I complained about. With all of that, the person taking the order tonight was very pleasant.

"Fast food" yet my order is never ready when I get to the pickup window. Both times have had to pull over and wait on a side street for someone to bring out the order. Kinda defeats the purpose of a drive through. Wasn't even busy, in which case a small wait is understandable.

This location used to be good for me to grab lunch when I'm in the area but not today. My mcdouble tasted like the whole salt shaker fell on it. My mcChicken was just ok. The fries where cold and old somehow even tho I came in right when lunch menu started. I'm very confused how you could mess up the fries that quickly. Not even worth eatting.

Went through the Drive Thru and waited more than 10 minutes to get up to our food. Mind you this was like 9:45 at night. By the time I got my cheeseburger and pie it was cold.

Slowest location of several I frequent in the cleveland area. Drive thru always takes too long. Sometimes no one comes to the window for 10 minutes straight.

It's been better the past few days I've gone in earlier of course but night crew is a different story. I stood up front with someone who had a messed up order for 7-8 minutes! The kids up front look at you and expect you to use the kiosk, all I needed was a cup of water and the man beside me needed his order fixed which neither required the kiosk. The man who helped us was either a manager or the assistant GM which didn't seem to point his team in the right direction either. Do yourself the favor don't go in after 6 or 7 whatever time the kids clock in.

You will wait a long time to get service if you go in.... drive thru is not much better most of the time. It's unfortunate that they really don't have a set closing time, considering I have seen them closed at various times. I haven't had any trouble with my order being wrong other than one time they gave me a Coke instead of tea. I have had the misfortune of spending time in the drive thru, and after making it, having to wait 15 minutes. I don't think anyone cares at this place. The only exception to this is the sweet lady I get working the drive thru most of the times. She always has a smile on her face... and puts a smile on mine.

Hannah “Captain Pichu The Pirate” Masters

This McDonald’s is really hit or miss. Unless I go for breakfast, there is always an issue. Today there was a long wait. I had ordered a quarter pounder adding lettuce and tomato, which I was up charged for, that they did not add. I also ordered a 6 piece nugget meal, I only got 5. Food was decent but I’m pretty disappointed and probably won’t go to this location for anything other than breakfast going forward.

Chris Wise

They forgot the chicken nuggets sauce and we even paid for extra,that plus the long wait in the drive through. 2 star service.

Chris T.

Doors were locked at 6:25pm today and an employee told me that I should walk through the drive thru to pick up my order. Seriously???This McDonald's is unbelievably slow every time I go there. If you try to get delivery, you'll go through 3 dashers and end up not getting your food because no one wants to wait that long. This is supposed to be fast food.

I am so tired of wasting my money at this location. Every time I go there they either mess up my order or forget to give me something I ordered. The fries always are cold and taste old. I can be in line with 5 or 6 cars in front of me and the food is still terrible. The buns on my burgers are usually hard. I just went there and ordered a happy meal for my son and I ordered food with a medium drink. She hands me 2 cups the same size and I even asked if mine was a medium, which she told me yes. I looked at the cup and it has an S on it. I am done wasting my money…most of the time I end up throwing half of my food away.

The experience here is consistently terrible. There is one very friendly older worker that tends to greet at the delivery window and she is always a delight! When we walk in, the whole diner is a complete mess. The staff is not in any Mcdonald’s wear, they’re all on their phones, airpods in, and almost none of the food service workers wear a hair restraint. The food is often cold, fries without salt, and if you go thru the drive-thru prepare to wait! The customer service workers are also wearing… open toe crocs… which is the worst part to me. Was so disappointed with the location I felt like I had to share.

Very slow service and food is always cold, not happy with this McDonald's. But the cashier Debbie is always so nice and pleasant.

I used to think the Rocky River McDonalds was the worst in the area, but pretty sure this one is taking the number one spot. I placed a Mobile Order for Pick up through the drive through. When I got to the second window, the guy had me pull off to the side without even giving me our drinks and I had to wait 10 minutes for a 10 piece nuggets and 2 sodas. When I was finally given the order after going back and forth with one of the woman, I was given a lower quantity of the chicken nuggets which forced me to have to go inside to talk to a Manager who clearly didn’t want to hear about any issues I was having. Due to the numerous issues and running late to a sport event for my son, now we can’t attend when all I wanted was to grab him a quick snack before his lacrosse game. I doubt I’ll be back at this location/

I do not understand how I placed an order at drive thru, waited 10 minutes for my order at the window and somehow still got ice cold fries. Never once have I ever had an order be right from this location. Disgusting that a historic building was torn down for this trash.

I would rate this place a zero if it allowed me. When I ordered it I was unpleasantly surprised. My fries were soggy and cold, the chicken nuggets were hard and cold, they didn't put two cheeseburgers in the bag even though I ordered them and my boyfriend asked for extra pickles on his sandwich but got none. Every time I have gotten this McDonald's it has been nothing but mistakes and these workers are too untrained. I work in food service and know mistakes happen but these mistakes happen way too much. I will never order from this McDonald's again.

The McChicken sandwich I got in the drive thru today was so disgusting. It tasted like it was left over from yesterday. They had just changed over from breakfast service, so how was the lunch food so old looking and tasting? The girl at the window was not that friendly either.

Prices keep going up but the food seems to get worse. Takes forever to get anything after placing an order and they get it wrong half the time. I regret coming here.

No one would come off break to take my order so I can get back to work. And try to order from the counter. I asked the manager who was interviewing a gentleman if he could find somebody to take my order quickly because I had to go back to work! I asked him three times very nicely. Then I warned him I was going to go on Google and put in a review. He blatantly told me goodbye sir. So I yelled at him a bit and then left. There's too many other choices to have this McDonald's. Don't go. Wasn't first problem there.

This place is very close to my house so I go there a few times a week for a diet coke or something small. Lately they can't seem to get my order right. Regular coke instead of diet coke and a regular cheese burger instead of a mcdouble, more often than not my order is wrong. The order screen will show the order correctly but the bag has it wrong.

I got a number 7 meal that is two cheese burgers and a fry, I only asked for cheese and onion. The teens don’t greet u at the window they take ur money and hand u a receipt I get my order from second window fry’s thrown in the bag and we’re cold my burgers had everything on it instead of what I asked and were both cold the cheese was just falling off , it should’ve been hot and melted. I didn’t go back and exchange because I’m just getting off and I was hungry and wanted to go home. Unacceptable for Lakewood location

Completed a mobile order that was wrong. No easy way to correct missing or incorrect items through the app. No way to find the details of a previous order like the order confirmation code or receipt in the app. App doesn't email receipt. I had to call the restaurant to fix an order and there was zero process to confim my identity or my order. I could have been a completely random person just asking for an item from a wrong order and received it for free. A really rough operation.

Old lady given 4 drinks and 2 overfilled bags that fell on the floor in front of the cash register. Staff were rude when she asked for a bag, and they were rude a moment later when my sister asked. Staff is horrible and rude here all of the time. Except the old lady in the cash window on Sundays. She is amazing.

I have bought Sundae several times and they don't put the lid on it properly, they don't close it and they don't put enough fudge in it. They deliver everything with food or sticky on the outside, you will get your hands dirty driving, It spills in your car, be careful !!!

Went here with my mom asked for sauce and never got it. Went here with friends and the inside is never clean there tables always look dirty. My friend got a meal and never got her cup for her drink then when she went up to ask where is her drink she had to pay extra for it. My others friends order was a Big Mac meal and the bun was hard the meat tasted like rubber and the lettuce looked old. Ngl not good Service here.

Never get my order right. If I say McGriddle w egg and cheese no sausage they literally just give me bread. Today I ordered hash browns and McGriddle. They gave me a McMuffin with ham. No hash browns. It’s really not a complicated order. Almost seems like you’d have to mess it up on purpose it’s that simple.

Waited inside at kiosk for over 5mins to even be acknowledged for someone to take my order. 2 customers behind me left and said this wait and service is ridiculous. The employee’s I could see preparing food and fries were not wearing gloves. I seen an employee putting food in bags and their fingers were visibly touching fries and other foods, just seconds after he touched his phone, unsanitary. I ended up taking the food to go because the tables were an absolute disaster, dirty and full of trash. I already lost my appetite by this time, but what can I expect of a $5 meal and service. Needless to say, I opened my sandwiches up & the lettuce is completely aged, soggy and gross looking, the bun was completely stale and inedible. Ive eaten at this McDonalds many times and never been ignored, disregarded or have the food so carelessly prepared with worst ingredients.

Been going here for years and in the last 2 months they can't seem to get orders correct. Avoid and hopefully they remove management and staff. 40 minutes for a hash brown and bagel. Must have to kill the potato? Gave my 4 year old a hash brown that didn't have a wrapper. I heard it for 45 minutes that the food burnt his hand from the day old oil. Yuck. Avoid.

Unfortunately, orders are rarely correct. I ordered a 6 piece chicken nugget with honey mustard sauce. I received no honey mustard sauce and five nuggets. It's sad that you have to inspect everything before you leave the drive-thru.

Served me a burnt dried out patty and old cold nuggets tonight. Increasingly common.

Manager gave multiple people the wrong order. I ordered a $5 meal and tried to give me a dinner box. Probably the last person with integrity and kindly asked for my order. “That’s the number on the screen.” Ok? That’s not what I asked. I repeated my number, order, and asked for my order I specially requested. “I’m the manager.” Yes, a manager that doesn’t know how to work his POS system, keep orders in line, nor accept a mistake when it happens. As an Operations Officer over 9 locations that’s not how I train my staff and would call for immediate dismissal but it’s not my location. I simply won’t entertain my time or money.

Terrible management and service. Probably the worst McDonald's I've ever visited.

Waited in drive-through for 5 minutes. Worker looked at my car repeatedly in between sipping her drink and scrolling on her phone, never saying anything over the speaker. A car pulled up the the other speaker and get immediate service.

When I ordered on the app, I went to the drive in lane sat there for 10 minutes while there were only 4 cars in front of me. Manager rude and place is slow and trash

I order a pie at 642pm on a Tuesday. They pull me telling me just a few minutes. 20 minutes later I’m asking where my food is after seeing 3 different people get served after me. 20 minutes? For McDonald’s ? If you didn’t have the pie why not offer me something else. I’m not dealing with the current staff tonight and will be calling in the morning to talk to someone. That was ridiculous.

Took order 3 times never got it right. Got to window 2 of 3 people on their phones and one acting like he was doing a favor handing us the wrong order. Terrible, Lear to do your jobs.

Waited over 45 minutes for my mobile order. Never received it so I asked for a refund which I was then told the manager will not come to the front. Never got my food and was still charged. This place is an absolute joke. Avoid at all costs. Go to the W117 McDonald’s instead.

Even though it's right by my house, going to start driving to the West Park one, because that's how much I can't stand this Mcdonald's. Fries are always undercooked, burgers are overcooked, even for Mcdonald's. Have to triple check before I order a frozen coke, because even though they always say its working, 99% of the time I get to the pickup window and they say it's not. So I end up paying extra for something I don't get. I always order and pay for sauce and always have to check because they never include it. Drive-thru is the slowest around, even when they're not busy. I think this is maybe the second review I've ever wasted my time posting. That's how much I hate it.

My daughter, my niece, and a friend were here this evening, an older gentleman worker not dressed in uniform, but was a worker for McDonald's pulled up a chair, my daughter has the conversation on video, he asked the girls if they were looking for a man, and said other inappropriate things to them, I listened to the video. He made them all feel so uncomfortable, they took their food outside and ate in their car, he then sat where he could watch them, so they left. How many other people has this man approached and done the same? This disgusts me.

I don’t have a way to get to McDonald’s cause my car is in the shop. So I ordered off their app to have it delivered and clearly they can’t read a paper before closing up the bag. I called and they said they can’t give me a refund for th stuff I’m missing. I’m beyond mad this place deserves no stars

This is the worst mcdonalds ever. The workers never have your food out on time, leaving us to wait 10-30 minutes for our order. The window workers are almost always nasty to you, etc. Horrible McDonalds.

This McDonalds is awful. Sunday at 7pm and all the doors are locked in the dining room. Did the pick up inside so had to flag someone down inside. It’s always filthy inside. Got home and all of our orders were wrong. This place is also known for its long waits. Generally recommended to avoid this one.

I accidentally made a mobile app order to go through the drivethru instead of inside. I asked the lady if I could get it inside (I literally know you can cause I use to work for McDonald’s) and she said no. That’s literally all

Do not use drive thru November 2024. The line takes 10-20 minutes and there is no way to get out of line if you don't have time to wait. Literally could have gone into a restaurant and sat and eaten a meal in the time I spent in line, then was unable to order breakfast because by the time car got up to order the meal time had changed (30 seconds past the switchover time). Then had to wait another 5-10 minutes to get out of the line, with no food served.

So slow I waited 30 minutes in the drive-through for a large Coke and a large fry

Waited 45 minutes in the drive through. What a joke

The drive thru service is consistently slow. I don’t understand this level of incompetence. I have a frame of reference because I used to manage a McDonalds.

I have never received an order that did not have an error from this store. Mistakes are more prevalent on the weekend. This is the worst mcdonalds I have ever been to. Also 24 hours after a snowstorm their lot and sidewalk had not been plowed or salted.

I live in Lakewood so I used to stop here a bit regularly. Everytime I come there’s a problem. Whether I am picking up an order for myself or when I used to DoorDash. The sweet tea is always old and fermented. The only nice person who works there is the older Hispanic lady with the golden jewelry. These people never want to do their jobs EVER. They close early and make it your problem they decided to work here. As someone that has worked at McDonald’s and even managed at a different location. This store is revolting, disgusting, and full of suspicious people all the time. Last time I come to this disgrace of a place again.

Fast food? There is absolutely nothing fast about this location which I’ve been going to for 5+ years. Not sure how an order for a single person can take up to 20 minutes some days. The main reason for the 1 star review is the inconsistency. In the last 8 trips, I’ve only had my order correct twice. Missing Nugget one time, missing sauces, wrong burger, etc. Yesterday I have the complicated order of 1 egg McMuffin and 1 sausage McMuffin…. what do I get? Two Sausage McMuffins. Do you hire people that literally cannot compare a list of items to the physical items in front of them so they know they are giving you everything? I can see a sporadic screw up but this place is consistently bad with filing orders correctly. Everyone here seems to have a room temperature IQ.

Placed mobile order. No assistance on receiving order, even though it says it's ready. My order was just sitting there for like 5 minutes. They finally asked me what I was waiting for. The food was very cold. Fries were undercooked. On lunch break so no time to ask for it to be re made

Knowingly serve bad chicken nuggets due to their equipment being broken. Manager admitted they know they are doing it but owners won’t let them take off menu. Will be contacting the health department

I had gotten some dinner for my girlfriend and I. As we were eating I went to take 1 of the 2 cheeseburgers I purchased for myself and it smelled wrong. After looking at I noticed the bottom bun has mold along the bottom bun. Unknowingly I ate the first one and have been sick all night and morning.

Worst McDonald's ever . Doors locked at 12:30 in the afternoon. Only stop here since its close . Drive thru always backed up , inside is a mess . This location should be sold , cleaned top to bottom and the entire staff fired .

Staff in spandex, all of them eating instead of putting orders together. Doors locked so you can’t go inside. I’ve given up on this location. What a shame.

Im tired of coming to this McDonald's and get crap food and nasty attitudes from few employees. And sometimes they get my orders wrong even when they are saying it back to me to the window or the screen.

I don't want to start with the service and the people working on this location. Slow and mediocre food. One of the worst McDonald's.

I have been living near this McDonald’s for two years and this is by far the most consistently bad McDonald’s I have experienced… Don’t even consider door dashing From them

Always 45 minutes plus waiting on food. Will leave you waiting without acknowledgement at all. Super unfriendly here

I’m literally giving one star because they have one employee there who is absolutely amazing and I don’t know his name but he’s the younger kid with glasses- so nice. Anyway!!!! One star to the closing MANAGER on duty on Wednesday evening 4/2/25. I placed an order at 11:57pm. They were still “open”. She refused to serve me my PAID FOR items (it was 4 small items btw). Refused to refund me until the following day. Wouldn’t tell me her name. Wasn’t wearing a name tag. Your store CLOSES at midnight. Not 11:50, not 11:55, midnight. Whoever she is, I hope she sees this and I hope she realizes she’s awful at her job.

I would give less stars if I could. ALWAYS an issue at this location. Today (6/8/25) I ordered a DELUXE double quarter meal.. gave me the wrong sandwich.. daughter ordered chicken strips combo, didn't get fries or dipping sauce she specifically asked for. Just close this place down! Not yo mention, it took 16 calls (!!!) to finally get someone to answer the phone. No it wasn't busy to use as an excuse either. Finally "Jonathan" was willing to replace what was wrong or missing.

Workers were very rude so I should have got the hint something was wrong with the food, later I got very sick from food poisoning and the only food I ate was their Mc chicken and vanilla shake.

Frequently chaos inside, they constantly seem short staffed. Have had multiple orders wrong. Both the kitchen and dining area don’t seem very clean. Drive through is often backed up.

One of the worst locations in the area honestly.. lobby is always locked and if you dare get in the drive thru line you better be prepared to be held hostage for 40 minutes while waiting. It’s ridiculous.

Danielle Rose

They focused on everything but there mobile orders had to leave to go to work. Was there over 10-15 minutes. When I called they said sorry there is nothing we can do. So I dont get my food or my money.

Kenneth Jones

Nastiest McDonald’s I’ve ever been to. During my visit, employees were outside smoking, which made me question cleanliness. The inside looked dirty, the fries were cold, and the lobby has been locked at times when it appeared it should be open. Overall a bad experience.

Nick Flasher

Not only does this place not turn on their lights because they don't want to serve you at night, but I arguably just had the worst double cheeseburgers in my life. They were so dry and awful. The patties tasted like they were made hours ago and someone kept hitting the reset button on the warmer instead of making fresh ones. I ended up throwing them away. Avoid this location if you can, especially at night. It takes forever too.

Tracy Robison

The worst McDonalds. The bun was rock hard! Literally like a rock. Went back. I tried to call first, but apparently they don’t answer the phone there. They “fixed” it. The new burger was cold. The second time with a bad experience at this location. Definitely do not recommend.

Cameron Trout

I left the drive through on Nov 18 at 8:35PM because the wait to receive my food sitting in the drive through at that point was longer than 15 min. My order? A single small fry and a mini McFlurry for my pregnant wife. Management of this franchise is getting worse and worse. Won't be back. Wasted my time.

anonymous

everything was horrible. waitied inside 10 minutes, fine it was busy. but then a worker starts slamming the doors screaming through the restraunt profanities about the customer outside. No one does anything apologizes for the behavior nothin. we FINALLY get our food and were missing half the order. terrible experience. terrible employee. and SLOW cold food.

T

As a food delivery person, I almost always reject orders from this McDonald's because of really, really long waits. On Saturday, 11.1.25 I did accidentally accept an order to pick up from there. This was early afternoon. I park, walk all the way around the building only to find the lobby is closed! I get back to my car to go to drive thru. That line was backed up onto the side street. I waited around 5 minutes and the line didn't move once! I ended up contacting my company and my customer to let them know I am in assigning. I've formally complained to my company that this McDonald's should be removed from the privelage of having a delivery service available to them.

brian sexton

They knowingly gave us some of the nastiest tasting chicken nuggets. They knew the oil was bad and they still served them. I’ll never go back to this location instead of doing the right thing they serve you garbage knowingly just to get you out the door if you’re like me and your kid really only eats chicken nuggets from there. Kind of sucks when this happens.

Eliza Sullivan

This place is just ridiculous. Overworked and beyond rude staff, has gotten worse over the years. Always gave the staff and place benefit of the doubt however my recent visits have driven me beyond that. Orders constantly wrong, wait in line almost an hour. Everyone here is just rude. If you don’t wanna work just quit. The owner needs to fire every single person there(except the very sweet older black woman who regularly works the window as she is very kind), close down until a full new staff has been aquired and take an active role in his/her management.

Nathan Smtih

Glad to see McDonald’s bring back the value menu. Unfortunately the Night staff on 3 occasions has canceled my order when I arrive. Last night my order was $30 and the same girl working the drive thru told me sorry our grills are down (at 10 pm) Seems like a poorly managed establishment if employees can just pick and choose when to do their job.

Jennifer Hamilton

Hands down the worst McDonalds I have ever been. Sat in the drive thur for a half hour with only 5 cars in front of me. Then I get my sandwich and it has cheese on it, which I ordered it with no cheese so now you know how a quarter pounder takes a while to me so I had to wait for that again. Then I drive off look at the sandwich and guess what it has cheese on it again so I go back. And he says to me, this is the so-called manager what would you like me to do never once apologized. He was too busy Cleaning a shake machine instead of paying attention to his drive-through that wasn’t moving. I said the only thing I want is my money back and I will never come here again.

D P

HORRIBLE SERVICE tonight! Of course the milkshake machine was "broken" because it was after 9 when I got there. Ordered a Happy Meal for my kid. Was charged for and given a value meal, despite telling the order taker several times Happy Meal, because the kid wanted the toy that comes with it. To top it off, it took nearly 20 minutes to order and receive my "fast food." Very disappointed!!!

Kira Meno

Ordered food on their app and arrived to find all the doors locked. Drive thru was ridiculously long. I was in a hurry as my child had an event. I asked corporate for my money back (a whopping 9 dollars and change). They said they forwarded it to the restaurant and they would address it within 4 days. Nothing has been done and weeks now. This is not the first time this place has been awful. Do not go there if you value your time and money. I won't be back.

Charles B.

My burger looked like it was made 10 feet away from the container. It looks like they threw the ingredients on it from a distance and let them land wherever they wanted in the container. Plus black grease dripping off the burger. The pop machine pushed out only foam. The girl working was overwhelmed. This was Sunday about 3pm. Please reach out to me to maybe replace my meal. I could not get help at the store. They were too busy to even breath.