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Pei Wei Asian Express
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Pei Wei Asian Express
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Pei Wei Asian Express

Chinese · Jacksonville

3.4 · 95 reviews Google

Pei Wei Asian Express Opening Hours

Monday 12:00–23:00
Tuesday 12:00–23:00
Wednesday 12:00–23:00
Thursday 12:00–23:00
Friday 12:00–23:30
Saturday 12:00–23:30
Sunday 12:00–22:00
www.peiwei.com

About Pei Wei Asian Express

Pei Wei Asian Express in Jacksonville offers a convenient and familiar taste of Chinese cuisine. As a fast-food chain restaurant, we specialize in providing quick and satisfying meals, featuring classic dishes like fried rice and kung pao chicken. With 95 reviews, we currently hold a rating of 3.4 o...

Pei Wei Asian Express in Jacksonville offers a convenient and familiar taste of Chinese cuisine. As a fast-food chain restaurant, we specialize in providing quick and satisfying meals, featuring classic dishes like fried rice and kung pao chicken. With 95 reviews, we currently hold a rating of 3.4 out of 5 stars. We strive to deliver a consistent and enjoyable dining experience for those seeking a fast and flavorful Asian meal.

What Customers Say About Pei Wei Asian Express

Pei Wei in Jacksonville's Avenues Mall gets mixed reviews. Some customers praise the fresh food, friendly staff (especially Jose), and quick service. Others report issues with food quality, including tough chicken, stale items, and even finding a roach in their food. Some report food poisoning.

Popular Dishes

bourbon chicken (4) Mongolian chicken (3) orange chicken (3) Kung pao chicken Mongolian shrimp sesame chicken Teriyaki Chicken

Best For

Quick Bite Solo Dining Casual

Tip: Be cautious about potential quality issues. Consider asking for food from the top of the tray to avoid older portions.

Frequently asked questions about Pei Wei Asian Express

Pei Wei Asian Express is located at 10300 Southside Blvd, Jacksonville, FL 32256, Jacksonville.
Pei Wei Asian Express offers chinese cuisine.
Pei Wei Asian Express has regular opening hours. Check their profile for updated schedules.
The most recommended dishes at Pei Wei Asian Express based on customer reviews are: bourbon chicken, Mongolian chicken, orange chicken, Kung pao chicken, Mongolian shrimp.
Pei Wei Asian Express is ideal for quick bites, solo dining, casual dining.
Pei Wei in Jacksonville's Avenues Mall gets mixed reviews. Some customers praise the fresh food, friendly staff (especially Jose), and quick service. Others report issues with food quality, including tough chicken, stale items, and even finding a roach in their food. Some report food poisoning.
Be cautious about potential quality issues. Consider asking for food from the top of the tray to avoid older portions.
95
Reviews

Pei Wei Asian Express Jacksonville Reviews

3.4
20
5★
25%
4★
20%
3★
0%
2★
10%
1★
45%
Reviews (40)
M
Matthew Emigh

Great food at a great price! We had the Mongolian chicken, Mongolian shrimp, sesame chicken and orange chicken. The mall was packed and busy, but the service was still quick and friendly. We’ll definitely be back!

N
Nyla

Cozy, quick and healthy lunch/dinner option. Food is made fresh and Jose (Manager) always provides service with a smile.

S
Susan C

Went to charge the car and stopped to get food here. Got a 3 item combo with bourbon chicken, Kung pao chicken and Mongolian steak. Everything was hot, tasted pretty good and the portions were pretty big. The employees were really nice also.

W
Will B

One of the good Chinese food places in town, located in the Avenues mall food court. The food is always fresh, the staff is very friendly and helpful, and very affordable prices. The service is very fast.

C
Clint Nelson

Great mail food court option.

Matthew Emigh
Matthew Emigh

Great food at a great price! We had the Mongolian chicken, Mongolian shrimp, sesame chicken and orange chicken. The mall was packed and busy, but the service was still quick and friendly. We’ll definitely be back!

Nyla
Nyla

Cozy, quick and healthy lunch/dinner option. Food is made fresh and Jose (Manager) always provides service with a smile.

Susan C
Susan C

Went to charge the car and stopped to get food here. Got a 3 item combo with bourbon chicken, Kung pao chicken and Mongolian steak. Everything was hot, tasted pretty good and the portions were pretty big. The employees were really nice also.

Will B
Will B

One of the good Chinese food places in town, located in the Avenues mall food court. The food is always fresh, the staff is very friendly and helpful, and very affordable prices. The service is very fast.

Clint Nelson
Clint Nelson

Great mail food court option.

A
Ann Bolebruch

Just stopped in the Avenues Mall and decided on a late lunch. Out of 8 possible choices we chose Mandarin Express to share a 3 selection lunch. I took the mixed vegetables with noodles, orange chicken, shrimp ($1.29 upcharge) and Beef with Broccoli and a small egg roll. Overall ok but a bit to sweet and sticky for the chicken and shrimp and the beef a bit to tough. Service was good but overall it's ok just not a want to go out of my way to come back.

J
JiM PiZarro

Formerly Mandarin Express, everything looked the same. I’ve tried their Mongolian chicken and Bourbon chicken and so far my favorites. Will to try something else next time. Two entrees with a side for $10.

A
Alan H

Wife had the Teriyaki Chicken with Fried Rice & Lo Mein. She ate it all, very tasty. Reasonable. Mall court food.

Ann Bolebruch
Ann Bolebruch

Just stopped in the Avenues Mall and decided on a late lunch. Out of 8 possible choices we chose Mandarin Express to share a 3 selection lunch. I took the mixed vegetables with noodles, orange chicken, shrimp ($1.29 upcharge) and Beef with Broccoli and a small egg roll. Overall ok but a bit to sweet and sticky for the chicken and shrimp and the beef a bit to tough. Service was good but overall it's ok just not a want to go out of my way to come back.

JiM PiZarro
JiM PiZarro

Formerly Mandarin Express, everything looked the same. I’ve tried their Mongolian chicken and Bourbon chicken and so far my favorites. Will to try something else next time. Two entrees with a side for $10.

Alan H
Alan H

Wife had the Teriyaki Chicken with Fried Rice & Lo Mein. She ate it all, very tasty. Reasonable. Mall court food.

J
John Taylor

The bourbon chicken was flavorful but tough to chew. The green beans were good. I felt it was a bit pricy which is turning me back on to Sabarro.

John Taylor
John Taylor

The bourbon chicken was flavorful but tough to chew. The green beans were good. I felt it was a bit pricy which is turning me back on to Sabarro.

P
Pam Thompson

The bourbon chicken was good The fried rice had no flavor. The wonton were stale and the egg roll were not cooked all the way. Wasted $30.00 for 2. Had to buy a Philly steak sandwich at another eatery at the mmall

G
Ganesan Muthukrishnan

They tend to scoop up from the bottom of their tray to ensure you get mostly the oil and greasy sauce and little amount of meat . Not a good value for the money.

Ganesan Muthukrishnan
Ganesan Muthukrishnan

They tend to scoop up from the bottom of their tray to ensure you get mostly the oil and greasy sauce and little amount of meat . Not a good value for the money.

Pam Thompson
Pam Thompson

The bourbon chicken was good The fried rice had no flavor. The wonton were stale and the egg roll were not cooked all the way. Wasted $30.00 for 2. Had to buy a Philly steak sandwich at another eatery at the mmall

c
cindy davis

Update 10/9/2023 they still do not rotate so we asked for the food on top......Did not get photos but I watched the guy bring fresh food from the back and poor it on top of the old food instead of rotating. So you could end up with some bad food that would make you sick Oh and when I opened my tea cup it was CLOUDY gross

j
julie

Went with my family to get dinner we sit down in food court and I open my food and start eating and I found a roach in my rice! She didn’t want to give me a refund! Instead she offered me another plate but at that point why would I want another plate with a side of roaches 😭😭😭

cindy davis
cindy davis

Update 10/9/2023 they still do not rotate so we asked for the food on top......Did not get photos but I watched the guy bring fresh food from the back and poor it on top of the old food instead of rotating. So you could end up with some bad food that would make you sick Oh and when I opened my tea cup it was CLOUDY gross

julie
julie

Went with my family to get dinner we sit down in food court and I open my food and start eating and I found a roach in my rice! She didn’t want to give me a refund! Instead she offered me another plate but at that point why would I want another plate with a side of roaches 😭😭😭

G
Georgiana Conover-Akhurst

The young kids that work there act as if there scared to plate the container.Ordered the shrimp that tasted like it was old, the so called steak was rubbery. By time you chewed it all you could do it spit it out. Rice was bland.I had to make a second trip back to get a refund. I'm finished with this restaurant and all at this food court. Don't waste your money. It's not up to the standards they had before covid.

B
Bryan

Well ordered through door dash and seeming door dash won't handle the situation ill leave a review. Orange chicken and sesame chicken were just one big blob of mystery meat and then next was the sirloin being still raw. Horrible experience. Order panda express instead.

B
Benjamin Hergic

Got Kung Pao today. Horrible. Greasy, not white meat chicken as it use to be when they had their own location. Chicken was dark meat with skin and fat particles. Rice looked pretty dry and old. Got immediate reaction in my mouth. Blister showed up. Definitely not going back, and will let my friends know about this experience.

A
Anthony “Antonio” Ortiz

Rude as hell. I bring my wife here and after we order our food, the 2 Asian girls acted as if they didn't hear when my wife asked for one more entry. She goes to the other girl serving the food to ask her what we ordered as if they didn't know what she ordered. Then she puts the food in the bag and our bag ripped. Rude ass customers service , first time eating there, food was so bad, fake Chinese food. Do not eat here, please no joke, no lie. Seriously rude! Didn't even smile, etc. You want our money or not? Nasty nasty nasty! Food

K
Katie Kerr

FOOD POISONING WARNING!! DO NOT EAT THERE! My husband and I ate there while shopping in the mall. About 4 hours later (after not eating anything else) we both became violently ill and threw up from 5pm to 5am the next morning. Thank goodness we got our child Chick Fil A instead. On top of that as a nursing mom, being sick killed my supply. We are reporting them and will NEVER EAT THERE AGAIN. Don't risk it. It was the worst sickness we've ever experienced.

C
Cokoa Gates

Idk what they serving there but very low quality taste of food. I cant describe it the rice was horrible it was bland and taste weird. I got orange chicken it was horrible never had it taste like that before it was gummy and bland also along with the Mongolian chicken never eating there again.

D
DEBRA COOK

Could I give it zero stars? Some Pei Wei locations offer gluten free options. Called ahead and was told they do have gf options. Got there and they do not. Asked what they were near in the mall, person answering phone could not answer Dillard's just food court. Thanks for wasting our travel time and we had a very nice gf meal at Olive Garden across the street.

Georgiana Conover-Akhurst
Georgiana Conover-Akhurst

The young kids that work there act as if there scared to plate the container.Ordered the shrimp that tasted like it was old, the so called steak was rubbery. By time you chewed it all you could do it spit it out. Rice was bland.I had to make a second trip back to get a refund. I'm finished with this restaurant and all at this food court. Don't waste your money. It's not up to the standards they had before covid.

Bryan
Bryan

Well ordered through door dash and seeming door dash won't handle the situation ill leave a review. Orange chicken and sesame chicken were just one big blob of mystery meat and then next was the sirloin being still raw. Horrible experience. Order panda express instead.

Benjamin Hergic
Benjamin Hergic

Got Kung Pao today. Horrible. Greasy, not white meat chicken as it use to be when they had their own location. Chicken was dark meat with skin and fat particles. Rice looked pretty dry and old. Got immediate reaction in my mouth. Blister showed up. Definitely not going back, and will let my friends know about this experience.

DEBRA COOK
DEBRA COOK

Could I give it zero stars? Some Pei Wei locations offer gluten free options. Called ahead and was told they do have gf options. Got there and they do not. Asked what they were near in the mall, person answering phone could not answer Dillard's just food court. Thanks for wasting our travel time and we had a very nice gf meal at Olive Garden across the street.

Cokoa Gates
Cokoa Gates

Idk what they serving there but very low quality taste of food. I cant describe it the rice was horrible it was bland and taste weird. I got orange chicken it was horrible never had it taste like that before it was gummy and bland also along with the Mongolian chicken never eating there again.

Katie Kerr
Katie Kerr

FOOD POISONING WARNING!! DO NOT EAT THERE! My husband and I ate there while shopping in the mall. About 4 hours later (after not eating anything else) we both became violently ill and threw up from 5pm to 5am the next morning. Thank goodness we got our child Chick Fil A instead. On top of that as a nursing mom, being sick killed my supply. We are reporting them and will NEVER EAT THERE AGAIN. Don't risk it. It was the worst sickness we've ever experienced.

Anthony “Antonio” Ortiz
Anthony “Antonio” Ortiz

Rude as hell. I bring my wife here and after we order our food, the 2 Asian girls acted as if they didn't hear when my wife asked for one more entry. She goes to the other girl serving the food to ask her what we ordered as if they didn't know what she ordered. Then she puts the food in the bag and our bag ripped. Rude ass customers service , first time eating there, food was so bad, fake Chinese food. Do not eat here, please no joke, no lie. Seriously rude! Didn't even smile, etc. You want our money or not? Nasty nasty nasty! Food

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About Pei Wei Asian Express

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10300 Southside Blvd, Jacksonville, FL 32256

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Highlights

💬
Well Reviewed
95 reviews
👨‍🍳
chinese
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Restaurant Info

Status
Verified by owner
🕐 Hours Today
12:00, 23:00
Rating
3.4/5
💬 Reviews
95
📞 Phone
+1904-363-1866
🌐 Website
www.peiwei.com

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