Jacqueline Vargas

i love coming here the food is amazing. we came to ny to visit and it was 12 so we walked in during happy hour i guess and obviously it was loud but not their fault. absolutely love it here

Sylvia Rivera

The bartender guy was awesome, on point with the drinks. Their was one waitress who didn't seem to like her job. Next time I'm staying at the bar! The music was eeeh they played music that no one danced to ALOT, not cool. There was one guy who was with the bartender and he seemed racist. Staring at my friend because she wasn't his racist 🙄 😒 can't believe ppl like that still exists 🤦🏼‍♀️definitely going to look for a new place to spend my hard earned $!!!!!

Rogue Uchiha

Tropical has some truly delicious Ecuadorian food, no doubt about it. The flavors are authentic, portions are generous, and it’s one of the few spots around that really nails traditional dishes. Unfortunately, the overall experience doesn’t always match the quality of the food. Service can be hit or miss—especially when ordering for pick-up, which often feels like more of a hassle than it should be. There’s also been some noticeable inconsistency with pricing. One day it’s one amount, the next day it’s something else for the same order. It’s frustrating and makes it hard to trust what you’ll actually be charged. Even more disappointing is the vibe at times—it’s a diverse area, but there have been moments where it felt like certain customers were treated differently, which is not okay. Add to that the fact that the tip is already included when dining in, and you can tell there’s less motivation to offer great service. It’s a shame, because the food really is worth coming back for—but just be aware of what to expect, and make sure to double-check your total before paying.

My experience with the food horrible the guacamole was the only food I liked I ordered soups the beef was beyond tuff and it wasn’t even served in a proper bowl. The taste was bad and I was given all almost bone no meat. The seasoning was horrible I do not recommend eating here. The service was fine the wait time was not good either. This restaurant use to be good even great but I don’t know if it’s a new chef or food quality but it’s not worth going here anymore.

Vishwak Raj

Food tastes average late service juice taste is good

Andres Maldonado

There were 5 people working and only 4 tables, yet they were still running around like it was chaotic. The food came in small portions, and at the end of the meal, they automatically added a 15% gratuity—even though the service was not good. Very disappointing experience.

Yolanda del Pilar

The experience was not pleasant I went in for a pick up and ended up leaving with 4 dollars in pennies after after waiting like 10 mns for people who didn’t know what the hell they were doing. I saw how they handled food and it was not good at all. All though the food was not bad as everything else was, it was ridiculously small and much more expensive then better restaurants around the area. Tiny portions for a larger amount. Will not be coming back.

Juan E Montenegro P

Came to eat here with my family 5 times this year. We have been coming to this place for the last 8 years and I don’t understand why some times the food quality is better than other times, every time I have been there this year I have been disappointed, food is decreasing quality and prices are going up, even if you’re paying with cars they will charge you more. The size of the meat is ridiculous small and expensive. I will start looking for a new spot because this one is going down. They had a live singer that Sunday may 4 around 4 pm and the music was so loud that I had a headache all that night.

Manuel Romero

I went today for lunch. Vegetables cream had no flavour. Then I ordered Corvina with seafood sauce. Attached is the picture showing the piece of corvina they served to me. Unacceptable. The seafood was good though.

Jhesenia

We came for a company Christmas party. We were a group of abt 20 ppl. It took over 2 hours to get out food. I had asked for medium rare: meat came burned. Save yourself go somewhere else. Music is too loud you can’t talk.

Victor Fiallos

Horrible service horrible food we wait almost 2 hours for the food to arrive and it was only one plate of food and fries for my daughter very nasty service !! I’m love my Ecuadorian food but this place no I’m hope people red this bad experience

Pedro Cruz

I've been here a few times and hoped every time the next time will get better ! Unfortunately, i ordered a Chicharron dinner. All i was able to eat was the little bit of rice . The meat was flavorless and tasted like the oil they fried it in ...i still paid for the meal it was 20$ .. water is 3$ a bottle, and soda was 3.50 a can ! Paid over 130$ for dinner with my family, and they also added a 17$ tip (even tho i would have given maybe 3 times that if the service and food were better ) . Sorry, but I wouldn't recommend this place

Mary Fitzmaurice

I'm not one to write bad reviews at all considering I work in the industry but I have to write this one. My daughter order pernil with tostones. This is what they served us! All fat! I kindly said to the waitress that this wasn't what we were expecting. She did offer a different dish but at that point we were grossed out. We asked for the bill and she charged us for everything. 🤷 I paid it but that will be last time we ever go there.

Daniel Hernandez

CUSTOMERS BEWARE!!! I decided to go to Tropical Restaurant and order me a large seviche. Not only was i surprised with how much they charged but they were extremely cheap with the portion size and the quality of the seviche was absolutely disappointing. I can't believe i was charged $27 for something that looked like it came out of the toilet. I do not recommend this place to anyone and the quality of their food is questionable and definitely not worth the risk. Good luck to you all and have a blessed Thanksgiving with your loved ones.

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