Sonic
Burger · Jersey-Village
About Sonic
En Sonic, te invitamos a revivir la nostalgia de los clásicos restaurantes de carretera americanos con nuestro servicio directo al coche y un ambiente retro inigualable. Disfruta de nuestras deliciosas hamburguesas y patatas fritas, preparadas con ingredientes frescos y un toque especial que te tran...
En Sonic, te invitamos a revivir la nostalgia de los clásicos restaurantes de carretera americanos con nuestro servicio directo al coche y un ambiente retro inigualable. Disfruta de nuestras deliciosas hamburguesas y patatas fritas, preparadas con ingredientes frescos y un toque especial que te transportará a otra época. Ven a Jersey-Village y déjate llevar por el sabor auténtico de Sonic, donde la buena comida y la diversión se unen.
What Customers Say About Sonic
Customer experiences are mixed. Some praise friendly staff, fast service, and consistently good food, especially the chili-cheese dogs and Double Smasher. However, many report order inaccuracies, slow service, rude staff, and poor food quality, particularly after 5pm.
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Tip: Visit during the morning on weekdays for the best service and food quality, as the evening service tends to be less reliable.
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Sonic Jersey-Village Reviews
Our new favorite go to when we want a shake. You won't be disappointed! Also, all of the staff there are so friendly and give the best service. I tried one of the red bull slushies and it was great. The only change is that they have closed one side of their park and order. But there is still ample parking.
I used to hate coming to this location but ever since they hired Jakobe, my husband and I have a weekly sonic dinner/treat. He has great customer service and goes above and beyond.
The car hop brought back change from my $20. She did not give us the .87 back, I guess she decided to keep it for a tip. I did pull up to the drive through to bring this situation to their attention. I wanted them to let the car hop know that I was prepared to give her a two dollar tip. If only she had not made the decision to take the coins. I would also like to say that it is possible she could not make change, as we've seen, the younger generation has difficulty with this. Regardless of the reason this needs to be addressed.
Love their Chili-cheese dogs, Double Smasher is better than a regular burger. Great variety of drinks! Specials of some type everyday!
I've been coming to this sonic for a while. It's hands down the best one in the area. Beyond the waitstaff being friendly, the food is consistently good. This morning though whoever is working the grill is doing God's work. My boyfriend and I decided to sit on the patio this morning and ordered our usual (him bacon double and me French toast sticks) and when he pulled out his burger I knew I needed a bite. And after I did I straight up ordered a burger for myself (the new hickory smoked). Both burgers were immaculate. I actually started to weep tears of joy. Even my boyfriend (a previous employee of 3 years with sonic in another state) had never see such amazing food come from a sonic. Bless these people.
An excellent experience! Our order came incorrect at first, yet we didn't notice until we were home already. We went back, and the General Manager, Anna, helped us with everything. We explained what happened as we handed the food back. She went in and took care of it all personally and in an excellent and positive manner. The level of genuine care and concern for us, as customers, and our order expressed to us through Anna made this entire experience great and one worthy to share. Thank you, Anna, for being and exhibiting excellence. Thank you, Sonic, for employing such amazing staff members.
I came to get something to eat for the first time last night. It was after 10pm, and I went to the drive-thru instead of parking and ordering. I couldn't have been more pleased with the customer service! The guy who took my order was very professional, very articulate, and he made me feel welcomed, despite it being so late in the day. The young lady who actually brought the food to my car was just as warm and friendly, and she was extremely polite and professional. It was the best customer service I've received in a long time, and I wanted to highlight it here for all to see. The food was also excellent, by the way!
Love the food believe me, and the carhops are amazing they treat customers with respect but theres one employee in particular which he usually works in the kitchen. Short hispanic guy, and im hispanic myself believe me im not being racist but he gives me weird vibes. One time i was in stall 2 waiting for my food and i had seen him flirting with what looked like an underage carhop and she didnt look comfortable. Seemed really weird to me i dont know if im right but i just had to share my thoughts.
The attendant seemed pretty...lost mentally. Where a normal person would ask what you wanted to drink or what kinda side you wanted with your combo, she just kinda sat there. Ended up not getting a side cause they assumed I didn't want any since they didn't have my first choice
The ONLY thing good about this location is the morning crew during the week. I literally hate going here after 5pm...
The most depressed I have ever been getting ice cream🙃…. Parking lot was very dirty, lots of trash. We tried ordering at a stall they didn’t work. The drive thru service was slow. My husband did not get strawberry despite being uncharged for it. I had maybe a half of Oreo in my blast. The soft serve had a sour like aftertaste and we ended up throwing ours away at about halfway through…. Definitely would not recommend. Very much a waste of money!
Did the drive through and thee girl on the speaker was really RUDE, she would let finish my order before telling me what I wanted. Needless to say the screwed up my simple order. The only the got right was the drink.
I came to this location today and went to ordered some food and my hamburger was old. The worker was so busy trying to promote her tax business. She went as far as putting her tax business card in my bag. Please see the business card that was in my bag and the business card that was inside my bag as well.
Every time I go to this specific location I always get the chocolate chunk brownie blast. But I pay for extra mini M&Ms and brownie pieces just to end up getting whipped cream on top which I didn’t even ask for and there’s no add-ons inside the drink and the only add-ons are on top of the drink, I feel like I’m being ripped off of my money. The other location I go to does a wonderful job at adding in the additions and no whipped cream that I don’t ask for. I just want the person who is doing this to either be corrected or something because that’s just ridiculous.
Waited for 20 min, never got my order taken. Ended up leaving
The car hop was nice, but the sonic blast tasted sour. Talk about a waste of money. I also tried to order the Ched R Peppers but was told they were no longer serving them. Funny thing is they are still on the menu. That was my final attempt at one of my childhood favorites restaurants.
How this place is still open is beyond me, we occasionally order from here and every time something happens either wrong order or they don’t have something or something is broke. Then the people working here catch an attitude if you order something still or ask a question about something. Very bad customer service. I will now drive 10 miles to the next sonic before I come back to this place. Even the outside is horrible looking and not clean. Hopefully it just shuts down and a new better restaurant opens in its place, anything would be better
It has been a year or more since we have ordered food from this sonic much less any other sonic. The last experience was just as much of a disappointment. But i honestly thought I would give them another honest attempt. They failed yet again. When are the old fast food chains going to learn? They have all gone downhill and have zero customer service and their quality of food is horrendous. I had some sort of plastic tool logged into my sonic blast and nearly choked on it. This was my last attempt and I don’t plan to ever give sonic my hard earned money ever again. They all suck and they refuse to train their employees the importance of quality or good customer service. I understand the personnel options to choose from are not so stellar, but train train train the ones you do have.
They've never once gotten my order right and today i sat for 10 minutes waiting to place an order before I gave up. Place is clearly understaffed and mismanaged
I waited 10 to 15 minutes after pushing the button and no one answered. I moved to another order stall and pushed the button. About 7 minutes passed before someone took my order for 1 chocolate shake. After placing my order I had to wait 18 minutes before my shake arrived. The car hop did not leave a spoon or a straw so I had to summon him again which took another 5 minutes. I probably will not visit this site again. This is one of several low quality visits. It would be quicker to go to the store, purchase the ice cream and milk and blend it myself once I get in home.
Can’t follow directions and make sure people orders are correct! I ordered an American dog add chili and jalapeños. They delivered an hot dog with only chili and jalapeños. They didn’t give me my chili cheese tots or dr.pepper. I called their phone and it automatically went to voicemail 5 times . Then I called the general manager number that is on the receipt and the man picks up and tells me I have the wrong number!!!!! Horrible Horrible!!!
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13310 W Little York Rd, Houston, TX 77041
Jersey-Village, TX 77041
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