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Burger King

Burger · Lackland Air Force Base

3.6 · 303 reviews Google
www.bk.com

About Burger King

At Burger King, we're passionate about serving up delicious, grilled burgers that hit the spot every time. Our iconic Whopper is a fan favorite, and for good reason - it's cooked to perfection and served with all the fixin's. We've got a loyal following among Airmen and families alike on Lackland Ai...

At Burger King, we're passionate about serving up delicious, grilled burgers that hit the spot every time. Our iconic Whopper is a fan favorite, and for good reason - it's cooked to perfection and served with all the fixin's. We've got a loyal following among Airmen and families alike on Lackland Air Force Base, where we're proud to be a convenient and welcoming option for meals on-the-go or catch-up sessions with friends. Our friendly staff are always happy to serve up a side of fries or a creamy shake to complete your meal.

What Customers Say About Burger King

This Burger King receives mixed reviews. Many customers praise the food quality, especially the nuggets and fries, and appreciate the clean environment and friendly staff like Jennie. However, slow service, understaffing, and occasional rude employees are common complaints.

Popular Dishes

nuggets fries Eggnormous Burrito hash Browns hamburger chicken nuggets double meat burger

Best For

Quick Bite Casual Families

Tip: Be prepared for potential slow service due to understaffing, especially during peak hours like graduation weekends. Consider visiting during off-peak times for a better experience.

Features

📶 WiFi 🅿️ Parking 🚗 Delivery Accessible 🌅 Breakfast 🍽️ Lunch 🌙 Dinner Coffee
🎯 Casual 👨‍👩‍👧 Family 👥 Groups

Frequently asked questions about Burger King

Burger King is located at 1530 Femoyer St, Lackland Air Force Base, TX 78236, Lackland Air Force Base.
Burger King offers burger cuisine.
Burger King has regular opening hours. Check their profile for updated schedules.
Burger King offers the following services: dine-in, takeaway, delivery.
The most recommended dishes at Burger King based on customer reviews are: nuggets, fries, Eggnormous Burrito, hash Browns, hamburger.
Burger King is ideal for quick bites, casual dining, families.
This Burger King receives mixed reviews. Many customers praise the food quality, especially the nuggets and fries, and appreciate the clean environment and friendly staff like Jennie. However, slow service, understaffing, and occasional rude employees are common complaints.
Be prepared for potential slow service due to understaffing, especially during peak hours like graduation weekends. Consider visiting during off-peak times for a better experience.
303
Reviews

Burger King Lackland Air Force Base Reviews

3.6
303
5★
34%
4★
24%
3★
24%
2★
7%
1★
12%
Reviews (70)
م
مقرن يقيّم

My favorite place at Lackland AFB! 😋🍔.

J
Jaren Mallard

Great customer service. They cook that food to the T.

A
A ARCHULETA

This location is always on point, food was excellent today!!

P
Patrick Garrett

Always good service! The food always comes out perfect.

C
Carla Harper

Not only is the food great, but if you happen to be at the Burger King on Lackland Air Force Base you will meet some of the nicest people in line.

A
A

Normal BK...but it is probably the busiest (and most important) burger King restaurant in the nation!

M
M C

Food was fresh and served very fast. Bathroom and lobby were clean.

R
Regina Barry

Good clean bathrooms and they got our order right. Decent prices.

C
Cynthia Palos

Cashier was nice fast service in and out. Food was good

A
AmandoPerez perez

Food tastes great, especially the nuggets and fries. Clean place to enjoy a meal. Service was outstanding and I strongly recommend you eat here.👍

C
Cynthia M (Cynthmcg)

Really clean inside. Food is great considering that it's fast food. Superb staff and manager!

M
Mitchell Francis

It's a Burger King... all you can really hope for is a clean restaurant, quick service and hot food - this location checks all of these boxes.

K
Karrmeenah Smith

Loved it! Great authentic food and great prices. Totally enjoyed having lunch with my daughter after BMT

M
March Hare

OK. Yes this is ANOTHER Burger King. So why would I bother to write a review on this one?? Because not all Burger Kings are alike. The team here keeps the place very clean and inviting. Not just in the dining room but they take pride in the parking lot as well. I can only speak for myself but I have never had a poor experience here. The staff has always been friendly and helpful. A Whopper with bacon and cheese here can compete with higher end burger places and they make a darn good shake as well!

J
Joshua Jimenez

Jennie was great with customer service

n
n.1 c

Extremely understaffed. I feel bad for this business, they gotta step it up with marketing, one guy is on the cook line. It's 6:30 PM FRI night, place is flooded with customers. At this rate it'll take a while for people to get their food

B
Bruce the 3rd Murray

I love this Burger King my brother quit Burger King On Monday June 7th 2021 I think ack he work there 2019-202- 3 years now he called in work like way many Time and he lie about he. Being sick and he as a grill friend and her name is willows and he is 21 and he Don’t have a car

J
James Jackson Jr

Great Customer Service. Food is very presentable and appetizing. Meals are well done and great fast food. Definitely looked forward to Burger King for lunchtime.

Joshua Jimenez
Joshua Jimenez

Jennie was great with customer service

n.1 c
n.1 c

Extremely understaffed. I feel bad for this business, they gotta step it up with marketing, one guy is on the cook line. It's 6:30 PM FRI night, place is flooded with customers. At this rate it'll take a while for people to get their food

Bruce the 3rd Murray
Bruce the 3rd Murray

I love this Burger King my brother quit Burger King On Monday June 7th 2021 I think ack he work there 2019-202- 3 years now he called in work like way many Time and he lie about he. Being sick and he as a grill friend and her name is willows and he is 21 and he Don’t have a car

March Hare
March Hare

OK. Yes this is ANOTHER Burger King. So why would I bother to write a review on this one?? Because not all Burger Kings are alike. The team here keeps the place very clean and inviting. Not just in the dining room but they take pride in the parking lot as well. I can only speak for myself but I have never had a poor experience here. The staff has always been friendly and helpful. A Whopper with bacon and cheese here can compete with higher end burger places and they make a darn good shake as well!

AmandoPerez perez
AmandoPerez perez

Food tastes great, especially the nuggets and fries. Clean place to enjoy a meal. Service was outstanding and I strongly recommend you eat here.👍

James Jackson Jr
James Jackson Jr

Great Customer Service. Food is very presentable and appetizing. Meals are well done and great fast food. Definitely looked forward to Burger King for lunchtime.

C
Cayle Harris (Charlie Bravo)

It's OK. Nothing special, but it's BK, so it meets expectations. Service was good and quick. Tables were clean.

S
Scenic Route Travelers 365

Good service. Lines were short. Our order was always correct and we ate here about five times while at Lackland AFB.

T
Tony

The employees were nice there was interior cleanliness. The food was out in an efficient manner and hot like it was supposed to be.

a
albert marsalis

Decent service that day, new trainee. Food is always hit so that's a plus.

K
Kenneth Beltran

Too bad in puerto rico where i live the service , the attention and kindness are not the same as in san antonio texas. Keep up the excellent work. You all deserve a raise

S
Sharon Mayers

I ordered the Eggnormous Burrito with coffee and hash Browns. The burrito was surprisingly good and lived up to the description. I actually prefer the Burger King Hash Browns to other fast food places. My son and I enjoyed our meal. The dining area was spacious and comfortable.

Sharon Mayers
Sharon Mayers

I ordered the Eggnormous Burrito with coffee and hash Browns. The burrito was surprisingly good and lived up to the description. I actually prefer the Burger King Hash Browns to other fast food places. My son and I enjoyed our meal. The dining area was spacious and comfortable.

A
Anthony Holmes

Well it's a burger king.... It may not be the king of all burgers, but the food was on par quality wise with other Burger Kings. The restaurant was clean and the food was cooked quickly. It's what you would hope for in a "Burger King". Overall, they were not too busy, but I imagine during peak times things probably back up a bit. Good location on base if you'd rather not eat in the Exchange food court.

R
Rod R

Always a better choice than the food court! Staff is always friendly, I have yet to have any issues with my order. Lobby is always clean even when there is a big graduation. On graduation weekends there may be limited seating, but usually it's easy to find a spot. It is however always freezing in the lobby.. wear a jacket!!! Lol

E
Everton Christie

Considering it was graduation week with all the families crowding in to get food fast. The staff did a great job. Some customers need to check their emotions. Service with a smile the whole time. Thank You!!

c
christine swann

Fast friendly and good food. Food was fresh and not stale, I waited less than 10 minutes for my food and it was hot. I drove through so I can't say for the cleanliness but the parking lot was clean and no trash

C
CW Jones

🍔 was room temperature , no heating elements in the staging area apparently. But the double 🍔 was made to order hot and juicy. Better than McD's value 🍔.

CW Jones
CW Jones

🍔 was room temperature , no heating elements in the staging area apparently. But the double 🍔 was made to order hot and juicy. Better than McD's value 🍔.

Rod R
Rod R

Always a better choice than the food court! Staff is always friendly, I have yet to have any issues with my order. Lobby is always clean even when there is a big graduation. On graduation weekends there may be limited seating, but usually it's easy to find a spot. It is however always freezing in the lobby.. wear a jacket!!! Lol

christine swann
christine swann

Fast friendly and good food. Food was fresh and not stale, I waited less than 10 minutes for my food and it was hot. I drove through so I can't say for the cleanliness but the parking lot was clean and no trash

Anthony Holmes
Anthony Holmes

Well it's a burger king.... It may not be the king of all burgers, but the food was on par quality wise with other Burger Kings. The restaurant was clean and the food was cooked quickly. It's what you would hope for in a "Burger King". Overall, they were not too busy, but I imagine during peak times things probably back up a bit. Good location on base if you'd rather not eat in the Exchange food court.

Everton Christie
Everton Christie

Considering it was graduation week with all the families crowding in to get food fast. The staff did a great job. Some customers need to check their emotions. Service with a smile the whole time. Thank You!!

A
Ark Lu

Service is as expected. Place tends to run out of certain menu items, and last time the broiler was broken of upwards of 2 weeks.

S
Shari Melendy

Didn’t plan to eat there, but we were close to it. Their bathroom STINKS. Both do, cause I’ve asked Dad. It’s not as good as it was at one time.

G
Gio ._.

The average burger King with decent food. My only complaint is them not cleaning the tables very often.

Gio ._.
Gio ._.

The average burger King with decent food. My only complaint is them not cleaning the tables very often.

R
Robert Lugo

Food was good, but service is slow and employees aren't the most polite.

L
Lee Ware

I only ate here because the other lines were too long. The food isn't that good.

A
Antonio Sandoval

Cold food. I would just pay more and eat at a place off post. Coffee is strong and hot though, so there's that.

m
matt savana

Food was ok, was just warm when we got it,was super SUPER slow, wasn’t that busy and took 30ish minutes to get two burgers

matt savana
matt savana

Food was ok, was just warm when we got it,was super SUPER slow, wasn’t that busy and took 30ish minutes to get two burgers

S
Shawn Bittner

Order was completely wrong, and this was what we got for cinnamon rolls. Gross!

R
Richard Flores

The most horrible hamburgers you can imagine raw inside flipped over maybe 10 seconds on each side cold lettuce Brown and withered might as well go to the other Burger King on base but this place was terrible

N
N N

Probably one of the worst burger kings I've ever been to

A
Alejandra Robles

Don’t eat here. They serve you moldy bread

J
Jose Martelet

My wife and stop to eat at the Whataburger located at lackland air Force base in san Antonio tx. Our burgers were cold meaning the meat and onions rings. They were like being there already precooked. We brought this up to the attention of the people there but nothing was done about it. So we left hungry. JAMG

G
Google User

Rude staff at this location. I was the only person in line, 3 of the staff members looked at me, did not greet me, then proceeded to talk amongst themselves. Older man had an attitude while taking my order. My burger was not hot.

t
texasragdoll

Do you like cold burgers and raw this is the place to go. Been there 3 times hoping that they'll change but every time I get a raw Burger got sick with diarrhea the lettuce was nasty Brown

Shawn Bittner
Shawn Bittner

Order was completely wrong, and this was what we got for cinnamon rolls. Gross!

K
K. Leianne

The service is incredibly slow! They need either more employees working or faster ones to keep the line moving.

J
Jake Evans

Came here for lunch today, asked for a whopper with everything except ketchup. They even repeated it back to me, "no ketchup". They instead gave me a whopper with only ketchup. I have a short break and don't have time to go back and correct. Guess im going hungry today. That's not okay, some people have allergies.

j
jesus ramirez

Very Slow service….. employees dont acknowledge you while you’re waiting to order

K
Karina Teal

Miranda working the food line was extremely rude and disrespectful for absolutely no reason. She was rude to me as the customer and she was rude to her fellow employee who was trying to be kind and helpful. If I was the manager here, she would be written up for sure. I will be coming in to file a written complaint since they won't list their phone number so I can speak with a manager. She was so ridiculously snotty that it's worth my time to make sure she knows it's not okay to behave this way.

F
Fermin Fraga

Frieda the cashier rude and inattentive. Cut me off as I was placing order then tries to incorrectly repeat my order.

I
Ike Ariana

Rare to find this place open even during their normal hours of operation. It's very slow service and it's very under staffed. They are located on base and they know that they have a steady stream of military students that have no other options and the store makes sure the students know they are being robbed.

A
A. Alonso

They read off the receipts, and they didn't check if I had all the item in the bag. I had three item missing when I got home a hamburger, chicken nuggets, and a double meat burger plus fry's. They burn me big times. What do you expect their kids they don't know any thing. I know I'm never going there again.

Fermin Fraga
Fermin Fraga

Frieda the cashier rude and inattentive. Cut me off as I was placing order then tries to incorrectly repeat my order.

Ike Ariana
Ike Ariana

Rare to find this place open even during their normal hours of operation. It's very slow service and it's very under staffed. They are located on base and they know that they have a steady stream of military students that have no other options and the store makes sure the students know they are being robbed.

A. Alonso
A. Alonso

They read off the receipts, and they didn't check if I had all the item in the bag. I had three item missing when I got home a hamburger, chicken nuggets, and a double meat burger plus fry's. They burn me big times. What do you expect their kids they don't know any thing. I know I'm never going there again.

Jose Martelet
Jose Martelet

My wife and stop to eat at the Whataburger located at lackland air Force base in san Antonio tx. Our burgers were cold meaning the meat and onions rings. They were like being there already precooked. We brought this up to the attention of the people there but nothing was done about it. So we left hungry. JAMG

Karina Teal
Karina Teal

Miranda working the food line was extremely rude and disrespectful for absolutely no reason. She was rude to me as the customer and she was rude to her fellow employee who was trying to be kind and helpful. If I was the manager here, she would be written up for sure. I will be coming in to file a written complaint since they won't list their phone number so I can speak with a manager. She was so ridiculously snotty that it's worth my time to make sure she knows it's not okay to behave this way.

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Burger King
Burger King
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About Burger King

How to get there

1530 Femoyer St, Lackland Air Force Base, TX 78236

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Highlights

💬
Many Reviews
303 reviews
💰
Budget Friendly
Price level
👨‍🍳
burger
Cuisine type

Services

🥞 Breakfast
🍽️ Lunch
🍾 Dinner
Coffee
🍰 Desserts
🥡 Takeout
🚚 Delivery
🍴 Dine-in
🚗 Curbside Pickup

Dining Options

🍽️ Dine In
🥡 Takeout
🚚 Delivery
🚗 Curbside Pickup

Restaurant Info

Status
Verified by owner
🕐 Hours Today
8AM-7PM
Rating
3.6/5
💬 Reviews
303
💰 Price Level
$
⏱️ Typical Visit
People typically spend 10 min to 1.5 hr here
📞 Phone
+1 210-645-1229
🌐 Website
burgerking.com
📋 Menu
View Menu

Amenities

📶 Free WiFi
🅿️ Parking
Wheelchair Accessible
🚻 Restroom
💳 Credit Cards
📱 Mobile Payments
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Location

1530 Femoyer St, Lackland Air Force Base, TX 78236

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