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Arby's
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Arby's

Sandwich · Lockport

4.1 · 805 reviews Google
www.arbys.com
Yelp 3.0 (8) Uber Eats 4.7 (210) Yellowpages 4.0 (3)

About Arby's

Bienvenidos a Arby's Lockport, vuestro lugar de encuentro para disfrutar de deliciosos sándwiches, especialmente nuestro famoso roast beef. Con una tradición de sabor y calidad, os ofrecemos una experiencia rápida y sabrosa con nuestras patatas fritas, batidos cremosos y una amplia variedad de opcio...

Bienvenidos a Arby's Lockport, vuestro lugar de encuentro para disfrutar de deliciosos sándwiches, especialmente nuestro famoso roast beef. Con una tradición de sabor y calidad, os ofrecemos una experiencia rápida y sabrosa con nuestras patatas fritas, batidos cremosos y una amplia variedad de opciones calientes y frías. Os invitamos a descubrir por qué somos un favorito de la zona, ¡os esperamos!

What Customers Say About Arby's

Arby's in Lockport is known for its friendly and efficient service, with many customers praising the staff's professionalism and the speed of order fulfillment. While most enjoy the classic roast beef sandwiches, some have reported issues with food quality and occasional inconsistencies.

Popular Dishes

roast beef sandwiches (4) steak bites fishes Lg poppers mozz sticks Reese's peanut butt

Best For

Quick Bite Casual

Tip: Most reviewers praise the friendly and fast service. However, some have had issues with the freshness of ingredients, so check your order before leaving.

Features

🅿️ Parking Accessible 🍽️ Lunch 🌙 Dinner Coffee
🎯 Casual 👨‍👩‍👧 Family 👥 Groups

Frequently asked questions about Arby's

Arby's is located at 5737 S Transit Rd Lockport Mall, Lockport, NY 14094, Lockport.
Arby's offers sandwich cuisine.
Arby's has regular opening hours. Check their profile for updated schedules.
Arby's offers the following services: dine-in, takeaway.
The most recommended dishes at Arby's based on customer reviews are: roast beef sandwiches, steak bites, fishes, Lg poppers, mozz sticks.
Arby's is ideal for quick bites, casual dining.
Arby's in Lockport is known for its friendly and efficient service, with many customers praising the staff's professionalism and the speed of order fulfillment. While most enjoy the classic roast beef sandwiches, some have reported issues with food quality and occasional inconsistencies.
Most reviewers praise the friendly and fast service. However, some have had issues with the freshness of ingredients, so check your order before leaving.
805
Reviews

Arby's Lockport Reviews

4.1
805
5★
48%
4★
28%
3★
15%
2★
4%
1★
5%
Reviews (21)
William Sandy
William Sandy

Love their roast beef sandwiches of course prices are going up everywhere but I don't mind paying for their service

Laura Anne
Laura Anne

Best fast food experience ever! Employee was thorough in repeating our order and everything was very neatly packed! Thanks!

Thomas Stephenson-Wills
Thomas Stephenson-Wills

Strange experience for fast food. Pulled up at the drive through greeted by a friendly employee. Reached the window again greeted by a friendly employee. Received food promptly. Then the food, it was good, what Arby's should taste like. Great Job Arby's Lockport.

Jeffrey Cellini
Jeffrey Cellini

Girls at counter were very friendly and professional…acted very mature ….well coordinated group….received my order fast….lobby was well maintained….food was hot and well prepared…

Brittany Moore
Brittany Moore

After running across the parking lot through the cold rain to get to this Arby's, I was greeted by the most warm and welcoming atmosphere with friendly staff who got my food ready so quickly and seemed genuinely happy to see me! The food was delicious, as Arby's always is and the Reese's peanut butter cup is absolutely worth it!

Jordan
Jordan

Standard Arby’s experience, no complaints here, though they did forget my marinara sauce for my mozz sticks so I had to go back in. Easy fix.

Mark Smith
Mark Smith

This is an update to a previous bad experience i had. The owner reached out to me and spoke with me, he was genuine and wanted to know who made the food to make sure they are trained better. He paid for my next meal, and this time it was exactly what I expected it to bed. I was suprised he called me with in 2 days, thats customer service!

**
**

Staff friendly, fast service. Order 6 fishes and Lg poppers total of 28 bucks. the only thing was that lettuce was not as fresh as it should've been.

Joey Spellan
Joey Spellan

I love coming to this Arby's to get food 7-10 times it's nice hot and fresh. Today i got food and everything was perfect, sandwiches hot and fresh, fries fresh out of the fryer, and a nice and hot cheese cup. The customer service could be a bit better, but some of the staff is nice. There is one extremely polite service guy that always has a huge smile, reads back the order, and over all just gives off a great vibe that definitely makes getting to food just feel better.

Hurley Bogardus
Hurley Bogardus

I'm not a fan of Arby's, but this was a good experience. Food was typical fare - sliced meats and fries. We both had roast beef and it was as expected. Service was quick and friendly. Atmosphere was typical Arby's/fast food. There were a couple of tables which had not nor were cleared - a bit messy.

Michael Clark
Michael Clark

Arby's is Arby's. The food is decent but way expensive especially if you don't use the stupid app. Pet peeve is that I ordered food at a few minutes after noon and they said "We don't have any at this time" I would have waited but they said "what else would you like?" 🙃 Not nice, but the lemonade is good!

J
Jay Shapiro

I used to love Arby's roast beef sandwiches...hadn't been to one in many years. Sandwich I got today was NOT roast beef! It was some kind of reformed meat? And was horrible. Never again.

brandon hodge
brandon hodge

Iced tea taste like sewer. Had to throw it out. Going to get some malort to get the tast out of my mouth.

Lidia Edsall
Lidia Edsall

I rarely go to Arby's cuz the food isn't always good, last night (Jan 6th) I ordered my food and was eating it at one of the tables, and I over heard the cashier talking about people's weight and how they should be going to the gym, making other comments under her breath. She seemed very ignorant. You don't get to comment on people's bodies when you literally work in fast food. If your miserable find another job!!!

Joseph Chambers
Joseph Chambers

There was a pale faced mush mouthed flamboyant boy that was taking orders at the counter. I had watched him take 3 people's orders ahead of me. He was rude,snotty and acted like he. Ouldnt be bothered. I didnt want him to be that way with me so I left without ordering. He is bad for business with an attitude like that. I'd fire him if I was in charge.

John H.
John H.

What a disappointment but I should of known that steak at a fastfood restaurant was going to be bad and it was. Why would they even serve this knowing that it's going to be dry and very cheap quality of meat. Total waste of money don't buy the steak bits it's a rip off

Gary D'Amico
Gary D'Amico

I was excited to hear about the new steak bites but very much disappointed with the actual thing. It's quite difficult to cook steak ahead of time and yet have it remain tender and juicy for long periods until it is served. Such is the case here as I found them extremely dry. The bbq sauce they provided did little to alleviate the dryness of the meat itself. On a positive note my dog loved them.

Jack Fate
Jack Fate

They dont know how to cut beef. THICK RUBBER ! Use it for dawg food. Incompetent staff should pay me to eat thier mistake$$$ !

Ken Chen
Ken Chen

This review would not exist if the staff had simply said "Hey we're out of *insert product here*, can we get you something else?" instead of handing me the bag for my mobile order and having me find out when I got home that they just tried to replace my item with whatever they deemed fit. I wouldn't have been upset at all if they had simply asked. It's the manager's duty to educate their staff so this doesn't occur again in the future.

Doreen
Doreen

Food was fine until my son took a bite into his roast beef sandwich and noticed a very small black bug like worm. His dad called Arby's and was sent a 10 dollar gift certificate when our food cost more than that. I'm not sure if roast beef was old or it came from the cheddar will not be dining here again. Acted like it was nothing.

Cory Hayes
Cory Hayes

Stopped in to get a bite to eat and we had to wait until everyone behind the counter got done talking to a relative for about 10 minutes then came around counter and gave the person a hug before we could order as the pink haired manager watched on . Service was not good . There was a girl that took our order after I came out of the bathroom she was very good and seemed like she was the only one working that day and she was cleaning As we ate as everyone in the back was talking away still .. food was not hot at all .. felt sorry for her that she worked with a manager and employees that could care less ..

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About Arby's

How to get there

5737 S Transit Rd Lockport Mall, Lockport, NY 14094

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Highlights

Good Rating
4.1/5 stars
💬
Many Reviews
805 reviews
💰
Budget Friendly
Price level
👨‍🍳
sandwich
Cuisine type

Services

🍽️ Lunch
🍾 Dinner
Coffee
🍰 Desserts
🥡 Takeout
🍴 Dine-in

Dining Options

🍽️ Dine In
🥡 Takeout

Restaurant Info

Status
Verified by owner
🕐 Hours Today
10AM-10PM
Rating
4.1/5
💬 Reviews
805
💰 Price Level
$
📞 Phone
+1 716-433-7710
🌐 Website
www.arbys.com
📋 Menu
View Menu

Amenities

🅿️ Parking
Wheelchair Accessible
🚻 Restroom
💳 Credit Cards
📱 Mobile Payments
🏘️

The Neighborhood

Location

5737 S Transit Rd Lockport Mall, Lockport, NY 14094

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