Panera Bread
Sandwich, bakery · Los Gatos
About Panera Bread
En Panera Bread Los Gatos, te damos la bienvenida a un espacio donde el aroma del pan recién horneado se mezcla con el sabor de sándwiches y ensaladas elaboradas con ingredientes frescos. Somos tu panadería-cafetería de confianza, un lugar ideal para disfrutar de una comida deliciosa, trabajar un po...
En Panera Bread Los Gatos, te damos la bienvenida a un espacio donde el aroma del pan recién horneado se mezcla con el sabor de sándwiches y ensaladas elaboradas con ingredientes frescos. Somos tu panadería-cafetería de confianza, un lugar ideal para disfrutar de una comida deliciosa, trabajar un poco con nuestra conexión WiFi gratuita, o simplemente relajarte con un buen café. ¡Te esperamos con los brazos abiertos!
What Customers Say About Panera Bread
Panera Bread in Los Gatos is known for its friendly staff, particularly Angel and Sherrille. Customers enjoy the fresh food and the convenience of the self-ordering system. Some complaints mention inconsistent food quality and portion sizes.
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Tip: The self-order system is helpful during busy hours.
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Frequently asked questions about Panera Bread
Panera Bread Los Gatos Reviews
Very clean and nice place to enjoy, coffee, pasteries and variety of food. Thank you for your warm welcome and smiles.
Very good service and servers! I am going there 2 or 3 times per day( I have special rewards to get drinks every 2 hours). I love GREAT deals. Also, I would advice owner of this location to look at Too Good To Go option at the end of the day. I would LOVE to buy "suprising bag " from you guys. Just a thought
I LOVE unlimited sip club deal: sooo good 👍👍👍👍👍
My order was accurate and tasty! It was very busy when I ran in to pickup my online order. I ran out without checking and before I had a chance to realize I was missing an item, Panera was calling me. I was able to return and complete my order. Customer service was excellent!
The staff are friendly, and helpful.The soup and sandwiches are yummy and filling.
It was amazing delicious and beautiful. I saw my dream come true. Perfect man. The most amazing smile set right across for me. I just melted
The food is always fresh here, I feel. Much better than a Subway or similar chain. The vegetables feel fresh and so is the bread. Most of all, I think the staff here is amazing. Especially Sherrille who always has a smile on her face and is very patient with all the customers, I feel. They deal with a lot of angry customers and always try to keep a positive attitude and resolve their issues calmly. I would strongly recommend this place if you're looking for a quick bite to eat or a place to hang out a bit in the afternoon with friends.
Delicious. This place has only gotten better. There's automated checkers to place your order, pleasant music, plenty of seating, convenient location, clean bathrooms, friendly staff, outside seating that is shaded but kind of loud right next to the street, there are L.E.A.D. reps outside (very reputable organization, please support!) to greet you, and it course, the food is unmatched. Thanks Panera!
I went to Panera today and it was really crowded and busy. The young man who helped me, Angel, was superb. There were two older ladies in front of me ordering and were slow. Angel patiently took his time with them, patiently explained things on the menu to them, and was as patient as anyone I have ever seen in a retail setting. When I went up to order, Angel treated me with the utmost of respect, was very upbeat and positive, and made my experience at Panera today a really good one. I'm an attorney small business owner. I would hire Angel in a heartbeat!
The service was great. We bought a baguette and loaf of white bread. Excellent. We also got two paninis. Both were soggy on the edges and had odd ingredients added. Mine had arugula which was a stringy soggy mess because it was added before the sandwich was heated. In spite of that, it tasted great so I ignored the negatives.
I was part of a group that went to Panera for coffee after our meeting because it was convenient and we could always find a large table. I hadn’t been back since I left the group so I thought I’d give the place a try for lunch. On the positive side, the service was great. The buzzer they gave me didn’t work when my food was ready, but an especially cheerful person came looking for me on the patio when I didn’t pick it up. The person who took my order was also very upbeat. And it was nice to see one of the workers spending lots of time spray-cleaning the tables… with a smile! Unfortunately, I can’t say anything good about the food. I ordered their Signature Take Chicken Sandwich. It’s served on a brioche roll with a few spring greens, little parmesan-flavored crisps (which I skipped), and garlic aioli. You can pick one free side dish: either a little French baguette (an odd choice with a sandwich), an apple, or a small bag of chips. The brioche roll was fresh but the chicken was completely dried out. I think it had been sitting around for a while. It was also much smaller than the picture implied. Even though the staff was excellent, the food was just ordinary. I’m not a big fan of large chain restaurants anyway, so I don’t have any compelling reason to return.
Went in on New Year's Eve with my family (2 adults and 3 kids) to order dinner around 6:40pm. We used the self service kiosk to order our food. We received our food in about 10 minutes. Shortly after receiving our food a woman came by and said that they will need to lock up early at 7pm since it's a holiday. Ummm we didn't get our food until 6:50pm and no one told us anything that they would close early when we were ordering our food. I wish someone would have told us as we rushed through eating everything in about 15 minutes. We left Panera bread at about 7:10pm and when I was leaving I told the woman that was locking the door thank you but she didn't reply and did not look happy. I do have to say that the food was satisfactory and the woman that was preparing the food was very pleasant and had good customer service skills. However, as for the other woman telling us to hurry up and eat since she had to lock up early that wasn't a pleasant experience. She was basically rude. Never been rushed out of a restaurant before and basically being told you have about 15 minutes to eat!
Let's start with the pros: the self-order system is really helpful. However, when my order was ready, nobody called me or I couldn't see anything on the screen. I believe the screen is only for dine-in orders. I ordered a steak sandwich, but it hardly seems worth $15. I found the food to be overpriced when compared to its quality and size. None of the tables are clean . The staff was nice and helpful.
The worst costumer service you can expect. After being in line for 10 minutes and ignored by several employees, i finally asked if someone could take my order. Two employees turned around and decided to ignored me. I asked a second time and I was told to use the kiosk because they are busy. I kindly ask if they could just take my order and one employee said we are too busy right now. I left without ordering. Managers and owners please train your employees. Work for your money and tips. This is the industry you decided to be a, so do your job. Zero stars
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About Panera Bread
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15200 Los Gatos Blvd Suite 100, Los Gatos, CA 95032
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15200 Los Gatos Blvd Suite 100, Los Gatos, CA 95032
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park in Santa Clara County, California, United States of America
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