Bahama Buck's
Desserts · Lubbock
About Bahama Buck's
En Bahama Buck's Lubbock, te invitamos a escaparte a un paraíso de sabores con nuestros deliciosos raspados y batidos. Sumérgete en un ambiente relajado y isleño mientras disfrutas de nuestras creaciones únicas, perfectas para refrescar cualquier momento. ¡Ven a descubrir la magia de Bahama Buck's y...
En Bahama Buck's Lubbock, te invitamos a escaparte a un paraíso de sabores con nuestros deliciosos raspados y batidos. Sumérgete en un ambiente relajado y isleño mientras disfrutas de nuestras creaciones únicas, perfectas para refrescar cualquier momento. ¡Ven a descubrir la magia de Bahama Buck's y déjate llevar por una experiencia dulce e inolvidable!
What Customers Say About Bahama Buck's
Bahama Buck's in Lubbock is known for its excellent and fast customer service. Customers rave about the friendly staff and the quality of the shaved ice, with many considering it the best location. Some have experienced inconsistencies in flavor distribution and order accuracy.
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Tip: This is a great after-school spot for snow cones. Be aware that some customers have experienced uneven flavor distribution, so check your order before leaving.
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Bahama Buck's Lubbock Reviews
Always a great experience! Even corporate is generous with fundraising and free events. Very good staple in Lubbock.
Excellent customer service. Every team member is getting it done. Great experience for my first time being here.
Still one of the best Bahama Bucks locations. Order repeated back. Plenty of syrup and cream. Thank you for making shaved ice the right way! 😄
Came here to try their drinks as I had been craving an Eegee’s but they do not have any here in Texas. I can’t believe how good they are, the cheesecake shaved ice and the cheesecake Freezecake was so good. Highly recommend if you are from Arizona like myself and want something like Eegee’s.
I must say this store has the best customer service! I had ordered 4 party packs to be initially picked up on Saturday evening knowing they aren't open on Sunday. When the manager found out the event was on Sunday night she offered to open the store and give the party packs to me on Sunday evening so we didn't have any issues with the ice. She was super sweet and kind to go out of her way.
Accurate order, but the service was definitely lacking. We ordered online, and they didn't even start it until we were sitting at the window. As we watched, they goofed around and finally got our order ready. One drink was missing because the app showed it was in the order, when it wasn't. When mentioned, they said, "It wasn't in the order." Which is fine, but there was zero offer to make it and have us pay for it separately from the app order. While this is not a huge deal, it would just be common sense to offer to make the sale after the fact.
Bahama Buck's makes the best snow cone on earth it's true. If my review was solely based on that they would get 5 stars hands down no doubt about it. However the only two times Ive been through the drive thru my order was incorrect, when your paying 8+ dollars for one snow cone you want to get what you order. It seems the employees aren't focused and are rushing thru orderers (it wasn't busy). We had to ask 4 times for a second spoon and they seemed like they really didn't want to give it to us 🙄 for those reasons I give it a three star review.
Waited in line for 10 min to get asked to pull up and wait another 7 min for a large cherry just one and after all the waiting half was white not even enough flavoring. I recommend Happys for shaved ice
The acai bowl is beyond amazing!!!! However, online order was placed, stand in line to get it, this girl asked what we needed....stated what we needed then 10 minutes later.....can I help yall. Ummm yes! Still waiting on our online order! Maybe if you quit staring & did your job we could eat & leave & not bother you. She was so annoyed we were even there. Lauren needs so customer service training or training just in general. Soon as she left even the young man working there eased up & seemed happier. So, Lauren, sweetie, be nicer!!!!!
I told the people taking my order that I was there for the $2 Tuesday to see if they still did it, and she said, “YEAH, what can I get for you?” When I went to pay, my total was double what I expected and was told that they do not do the $2 Tuesday, which they did not make me aware of previously. Not very happy with this location as I went to another later and they answered honestly saying that they do not offer that anymore.
Yesterday March 1st we joined the drive through line about 9:40pm after waiting in line for about 15 mins we called to ask what time they closed and they stated 10pm at which time I specifically asked if they were going to finish the line even if it was past 10 so we didnt just continue to sit if not, I was assured they would finish the cars in the line that had been waiting. Another 15- 20 mins passed and the truck in front of us got out and went and knocked on the window and they were told they would not be taking any additional orders. We waited in line for close to 40 mins and well before close to not even be able to order. Felt poorly staffed and very annoying to have spent so much time waiting and still walk away with nothing.
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About Bahama Buck's
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5818 4th St, Lubbock, TX 79416
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5818 4th St, Lubbock, TX 79416
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historic place in Lubbock, Lubbock County, Texas
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