Starbucks
Coffee shop · Lucas
About Starbucks
En Starbucks Lucas, te damos la bienvenida a un espacio donde disfrutar de nuestros emblemáticos cafés y deliciosos acompañamientos, perfectos para cualquier momento del día. Conéctate a nuestra WiFi gratuita y relájate en un ambiente acogedor, ideal para trabajar, charlar o simplemente disfrutar de...
En Starbucks Lucas, te damos la bienvenida a un espacio donde disfrutar de nuestros emblemáticos cafés y deliciosos acompañamientos, perfectos para cualquier momento del día. Conéctate a nuestra WiFi gratuita y relájate en un ambiente acogedor, ideal para trabajar, charlar o simplemente disfrutar de un respiro. Descubre la calidad y el sabor que nos caracterizan, ¡te esperamos!
What Customers Say About Starbucks
This Starbucks generally receives high praise for its friendly and efficient staff, especially Karen and Emily. Customers consistently highlight the excellent customer service and the team's ability to make them feel valued. However, some customers have reported inconsistent drink quality on weekends and long wait times.
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Tip: Order ahead using the app for faster service, especially during busy times. Be aware that weekend drink quality can be inconsistent.
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Starbucks Lucas Reviews
I ordered a coffee to go and the barista was so kind and helpful with my refill! He went above and beyond to create me a refill even though they dont do refills for shaken expressos. he modified it and made it extra yummy! great atmosphere and awesome customer care ⭐️🤩
The weekday morning crew crushes it every time. But the weekend crew makes the most inconsistent drinks. I only order two basic drinks and I regret at least half of my weekend orders. They are sometimes bitter and cream level is inconsistent. I don’t think Starbucks is great coffee, but it is convenient and consistent - except on the weekends. I also don’t like when they “complete” the online order when it is not really complete. My drink should be on the table before it says it is in the app. I guess this is a metrics issue. But it is inconvenient for the customer.
Friendly and helpful staff. They were patient with my daughter's indecision and questions. Food/ drinks tasted great. Restaurant/ store was clean and orderly.
My favorite Starbucks location! Their manager, Karen, is such an angel. I love that every time I pull up, they recognize my voice and greet me with such warmth. Love love love this Starbucks!
Super friendly staff. I like Starbucks because of its consistently good product and customer service. This team was fantastic. Friendly greeting, prompt service. They were busy but made every person feel seen and cared for. I have been disappointed in the level of customer care in several recent visits to other Starbucks. Big thanks to the team and management at this store!
This Starbucks was AMAZING! I went through the drive thru line in about 2 minutes! They had one person taking orders and one person handing them out. The line was so efficient, they got my order right and the staff was actually outstandingly friendly! I am very pleased!
This is my regular Starbucks location and I'm a Pink Drink girl but today I wanted to try something new so I asked the barista to get me anything without coffee and for it to be sweet and he gave me the Pumpkin Caramel Chai. I believe his name was Patricio. Best drink I've had besides my regular. Will definitely ask Patricio for another surprise drink in the future.
EVERYTIME I come here the employees are SUPER nice!!! Makes me wanna come back here! And every time I ask for extra stuff they always but extra if ykyk. I always come back here because of the people and they never mess up my drinks! I like to order ahead because I know it’s easier for them! Thanks guys!
Waited inside for 45 min till I recieved 4 cheese and ham croissants.. we wanted to cancel the order .. the person handling the warmers for sandwiches was overwhelmed, frustrated... Because we have to wait and being ignored we recieved 2/4 dollars cash cards They weren't bussy but they act like they are very bussy scrable everywhere. Inside were 5 to 6 people waiting for their drinks. Two came from online placing orders and outside in the car lane about 4 cars as well. Cashier engaged in long conversations with customers creating longer waiting line/times. 6 employees cannot handle this location and isn't bussy at all. Other than that, place is nice inside , was clean and organized, cashier was very friendly.
I ordered my drink through mobile order for pick up at drive thru. Waited in the drive thru line for over 25 minutes to get my drink which was already melted and watered down. Service took forever to give people their drinks. I shouldn't have to have my drink sit for over 30 minutes while I'm already waiting in the drive thru line.
Everything marked 50 percent off is not actually 50 percent off. And when you ask about it, the employees act like you ruined their night. Like sorry for existing I guess. The septum piercing employee was not friendly.
Most of the time I’m ordering coffee, I have the app and it’s quick and convenient. This time I decide to kindly ask for a cup of water, and the staff (Jenna) says in a bit of a condescending way that I have to order something, and while they insist it’s new policy now, I’ve seen them give other customers this item without calling this policy out, but for some reason I was called out… they weren’t even that busy, Starbucks has really lost its way. As a regular customer, I hate that the customer treatment is inconsistent and have to say I’m pretty disappointed.
This location use to be great now they treat you like an inconvenience, they are the necessity just shut up and get back in line tomorrow. Not for me not anymore they need to change!
So this location kinda sucks, especially in the morning. I came in 5/17/25 for a coffee and two sandwhiches while I look for music. The staff, all women, were largely dismissive, passive aggressive and standoffish and gave me a coffee that was 3/4 the way full and called my name for my food while I was in the bathroom. They did exactly the wrong things for every step of my interaction with a low key attitude which is wild cause I even tipped. Not sure what the attitude is about.
To order here is a privilege and expensive. I expect some effort since I'm spending the money. I was excited to have the pumpkin muffin and it was overheated thrown in the bag and fell apart when I opened. My coffee didn't have the protector from the heat. Extremely annoyed! I will do the drive the the Mcdermott location never again
So I don't know what the deal is with a specific male barista here. Second time it happened. I asked for light ice I get a cup full of ice (cup was half ice see pic) and it's not even full to the fill line. It was not as busy and so I paid for a $6 dollar drink and I get half of what it's worth. However, the ladies here are great because no matter how busy it gets they always get it right!
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About Starbucks
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2680 W Lucas Rd, Lucas, TX 75002
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2680 W Lucas Rd, Lucas, TX 75002
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