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Casa Carmen Islazul
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Madrid

Casa Carmen Islazul

★★★★ 3.9 · 0 reseñas

Casa Carmen Islazul, ubicada en Madrid, ofrece una experiencia gastronómica memorable. Los clientes destacan el ambiente elegante y acogedor del restaurante, ideal para disfrutar de una comida tranquila. Su cocina casera y generosa, con opciones tanto de menú como a la carta, sat...

Casa Carmen Islazul

Madrid

3.9 · 1,187 reviews Google

Casa Carmen Islazul Opening Hours

Monday 12:00–23:00
Tuesday 12:00–23:00
Wednesday 12:00–23:00
Thursday 12:00–23:00
Friday 12:00–23:30
Saturday 12:00–23:30
Sunday 12:00–22:00
casacarmenrestaurant.com

About Casa Carmen Islazul

Casa Carmen Islazul, ubicada en Madrid, ofrece una experiencia gastronómica memorable. Los clientes destacan el ambiente elegante y acogedor del restaurante, ideal para disfrutar de una comida tranquila. Su cocina casera y generosa, con opciones tanto de menú como a la carta, satisface a todos los p...

Casa Carmen Islazul, ubicada en Madrid, ofrece una experiencia gastronómica memorable. Los clientes destacan el ambiente elegante y acogedor del restaurante, ideal para disfrutar de una comida tranquila. Su cocina casera y generosa, con opciones tanto de menú como a la carta, satisface a todos los paladares. El salmón a la parrilla con verduras asadas es uno de los platos más elogiados. La calidad del servicio es un sello distintivo, con un personal atento y amable, como Luis, Felicidad, Braian, Victoria y Tomás, quienes se esmeran en brindar una atención personalizada y hacer sentir a los comensales como en casa.

What Customers Say About Casa Carmen Islazul

Casa Carmen Islazul recibe críticas mixtas. Muchos clientes elogian el servicio atento y amable, mencionando a Victoria, Tomás, Braian, Felicidad y Luis. Sin embargo, algunos se quejan de la lentitud del servicio y la calidad inconsistente de la comida, especialmente los calamares y las patatas bravas.

Popular Dishes

grilled salmon with roasted vegetables chicken tikka masala with rice, raisins, and garlic shoots assorted mini croquettes patatas bravas Padrón peppers squid burrata calamari

Best For

Groups Celebrations Casual

Tip: Si vas, ten en cuenta que el servicio puede ser lento, especialmente en horas punta. Algunos clientes recomiendan el menú del día por su buena relación calidad-precio.

Frequently asked questions about Casa Carmen Islazul

Casa Carmen Islazul is located at C. Real, 1, Carabanchel, 28054 Madrid, Madrid.
Casa Carmen Islazul has regular opening hours. Check their profile for updated schedules.
The most recommended dishes at Casa Carmen Islazul based on customer reviews are: grilled salmon with roasted vegetables, chicken tikka masala with rice, raisins, and garlic shoots, assorted mini croquettes, patatas bravas, Padrón peppers.
Casa Carmen Islazul is ideal for groups, celebrations, casual dining.
Casa Carmen Islazul recibe críticas mixtas. Muchos clientes elogian el servicio atento y amable, mencionando a Victoria, Tomás, Braian, Felicidad y Luis. Sin embargo, algunos se quejan de la lentitud del servicio y la calidad inconsistente de la comida, especialmente los calamares y las patatas bravas.
Si vas, ten en cuenta que el servicio puede ser lento, especialmente en horas punta. Algunos clientes recomiendan el menú del día por su buena relación calidad-precio.
1,187
Reviews

Casa Carmen Islazul Madrid Reviews

3.9
20
5★
55%
4★
0%
3★
15%
2★
15%
1★
15%
Reviews (24)
d0ndestaperry
d0ndestaperry

Excellent service, fast and efficient. I went for my birthday and the food was excellent, no complaints whatsoever. Victoria served us, she was very friendly.

Beatriz
Beatriz

We went for dinner on Friday. I was worried because of all the negative reviews I'd seen, but I was surprised to find they weren't true. We ordered three starters; the only thing that wasn't worth it were the assorted mini croquettes. The main courses were all delicious. The food arrived quickly, was hot, and was well-presented. It's true that the waitresses are young and still lack experience, but they were friendly and polite. We'll definitely be back and will recommend it.

Jesús Frías Reyes
Jesús Frías Reyes

This afternoon, eight of us colleagues went for lunch and had a fantastic meal. The place is lovely and the service is outstanding. Bryan, the waiter who served us, was very friendly and attentive to our needs, explaining the menus perfectly. We'll definitely be back for our next company celebration.

Manuela Barba Aranda
Manuela Barba Aranda

Everything was very good, abundant menu and à la carte menu. Tomás was very kind and helpful. Service was fast, and the atmosphere was good for eating.

David Lopez
David Lopez

Good service and atmosphere. The daily menu is quite reasonably priced.

Lucia Moya Vazquez
Lucia Moya Vazquez

Recommended 💯 x 💯, homemade and abundant food, exquisite. We were served by Victoria and Tomás, they are very professional and kind, always attentive and advising. We are from Asturias and will return as soon as we can.

Jose Ignacio Asuaje Furment
Jose Ignacio Asuaje Furment

I've already eaten there a couple of times, and it's worth highlighting how elegant and welcoming the restaurant is. This last time, Felicidad served us, and she was truly attentive throughout, offering honest recommendations—a true professional. For dinner, we ordered an appetizer for starters, a Carmen burger, and a medium-rare flank steak for a second course. Everything was spectacular. I'll try the desserts next time!

Mario DPF
Mario DPF

I came for dinner with my partner and had a fantastic experience thanks to Braian, our waiter. His kindness and attentiveness made us feel right at home. We had grilled salmon with roasted vegetables and chicken tikka masala with rice, raisins, and garlic shoots. I highly recommend this place for excellent food and service.

Hanniuska Erickson
Hanniuska Erickson

Never to disappoint. food is great,service is great!!

Dave Low
Dave Low

For four of us turning up without booking, this was absolutely superb in every way. Lovely food from the menu del dia, superbly cooked and presented. Service was perfect and our waiter, Luis, was just fantastic, we couldn't have been better looked after. Thank you so much and, be assured, when we're back in Madrid, we will have no hesitation in visiting this nice, chilled out, comfortable restaurant with its great staff. 👍😉

Dennis Rodriguez
Dennis Rodriguez

I was visiting friends and we found this place, definitely a Great experience! The staff was really kind and helpful. Recommendable !

A
Ana Platón Martín

He ido ya varias veces, tanto en familia, como con amigos, etc. La experiencia ha ido variando dependiendo de la ocasión. La atención en general suele ser correcta, sin excesiva amabilidad pero correcto. La calidad y elaboración de la comida es algo mediocre, no son platos exquisitos, pero sirven para salir del paso. En alguna ocasión la comida ha llegado a estar bastante mala. No es un sitio que recomendaría si quieres comer realmente bien.

B
Beatriz López

Buena atención por parte del personal. Ambiente tranquilo y baños muy limpios. La comida, en general bien, aunque me decepcionó bastante la pasta a la Amatricciana (demasiado cocida y sin nada de bacon -y eso que, según la camarera, era similar a una carbonara-, me recordaba a los macarrones del colegio); y el Roast Beef, con escasa guarnición. Lo que más me gustó, por su originalidad, fueron las texturas de chocolate; y destacaría la ensalada de tataki de atún (aunque en el menú indicaba que iba con aguacate, y la que nos sirvieron llevaba guacamole).

Jimena Millán Flores
Jimena Millán Flores

We spent over 20 minutes waiting between appetizers and main courses. The food, like the hamburger, was cold and not good. It's true they later gave us a discount on the hamburger and the service was friendly, but the wait time and the poor quality of the food made the wait very long.

julian luchini
julian luchini

Classic menu, as always. If you eat here, be prepared for a long wait. The timing is a bit off. Nice decor and a relaxed atmosphere.

G. F
G. F

The dishes are tasty and well-prepared, and there's a good variety on the menu. The waiters are attentive and friendly, but there aren't many of them. Today, the food took quite a while to arrive. I don't know if it was a one-off or not, but it took us over three hours to eat. It's definitely not a place for a quick bite.

Beatriz PR
Beatriz PR

I arrived for lunch at 3:30 pm; there were still people eating, but it wasn't full. The atmosphere was relaxed, and the service was okay, although slow considering how few people were there. I ordered the set menu; the vegetable stew had too much fat, and for my second course, they had to replace the chicken breast because I asked them to—it was as tough as shoe leather. To my surprise, when they brought it back, the potatoes were reheated and overcooked; they were hard to pierce. Even the color was overcooked. The dish looked awful, and the salad looked like they'd reheated it too, haha. I ate them because I didn't want to wait for another change since it was late and I was hungry. I didn't want to risk it with dessert. I should have taken a picture.

Bea Rod
Bea Rod

Nice restaurant, but terrible food quality. We ordered squid, and they tasted like burnt oil and were bland. The burrata was hard in the center; I didn't even want to try it. It came with a kind of salmorejo sauce that didn't suit it at all. I told the waiter, and he was supposed to ask the kitchen, but he didn't say anything else afterward. The fried eggplant wasn't bad, and the chicken strips were acceptable too. Overall, a disappointment.

Juan Carlos Arias
Juan Carlos Arias

Seeing other people's reviews, I'm very glad they ate well. In our case, it was quite disappointing. The patatas bravas were not only not freshly made but also hard from being fried for so long. The Padrón peppers, which I highly doubt are from Padrón, tasted absolutely nothing and had a very hard crust. I've had Padrón peppers elsewhere, and they're better than they are. The lasagna was quite bland, and the meat was very strange and tasteless. And I didn't even want to try the chicken. I'm giving it 2 stars because the waitress's service was very good and the place is pleasant. But it's one of those times when you just don't want to go back.

P
Patricia MM

El yakisoba que me sirvieron un horror: fideos duros, cortados, apelmazados y salsa color beis agria. La cheesecake congelada y con el papel de envolver, en fin, por este precio se espera algo de calidad.

M
Marco Cardoso Carneiro

No volveré por un detalle que han tenido… He pagado como de normal 3 botellas de vidrio sin estar selladas pero solo he bebido 2. Pues como es normal me la llevé…. Pues han venido 2 empleadas detrás mía a decirme que no me podía llevármela la botella que he pagado y seguramente sería rellena del grifo. Ya mas volveré 😡🤬

Maria Perea
Maria Perea

The food was truly awful: frozen; a disgrace. But the service was even worse; we waited at our table for over half an hour just to have our drinks taken. Once we ordered, it took another half hour for them to arrive, while we watched our drinks sit at the bar for 20 minutes and three waitresses chatted happily. I don't plan on returning and I won't recommend it to anyone. It's a shame you go there because everything else is packed, so I feel sorry for anyone who does go because there's nothing else to do.

Emilio Heredia Heredia
Emilio Heredia Heredia

The food was terrible, but I must say that the service from the manager, Victoria, was very good. What a shame! The kitchen is truly awful; something as simple as calamari coming out chewy and oily, and frozen potatoes coming out hard, etc.

felix macazaga
felix macazaga

Good morning, I'm writing to inform you that the chef in charge of the kitchen at your restaurant should receive customer service training. It's unacceptable that when the waiter placed an order specifying that the egg whites were well-fried, but the yolks were still runny, the chef did whatever he wanted. I'm someone who relies more on sight and then, of course, taste. So, I sent the order to the waiter so he could see the runny whites and ask him to please fry the eggs properly. When he brought them back, I saw and felt that they were the same eggs I had sent back. He put them back in the pan and brought them back hard, oily, and inedible. The wok had remnants of spaghetti and no teriyaki sauce. When I asked for more, they sent him a small jar of sauce for two woks. I consider myself a customer, but these actions make me reconsider. The waiter, Bryan, was very attentive and polite. The food was delicious, as usual. But the cook's detail spoils everything.

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About Casa Carmen Islazul

How to get there

C. Real, 1, Carabanchel, 28054 Madrid

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Highlights

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Many Reviews
1187 reviews

Restaurant Info

Status
Verified by owner
🕐 Hours Today
12:00, 23:00
Rating
3.9/5
💬 Reviews
1,187
📞 Phone
+34915084198
🌐 Website
casacarmenrestaurant.com

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