IHOP
Breakfast, pancake · Mansfield
About IHOP
En IHOP Mansfield, te damos la bienvenida a un hogar lejos de casa donde podrás disfrutar de una amplia variedad de deliciosos pancakes y platos americanos clásicos. Con una larga tradición, nos esforzamos por ofrecerte una experiencia culinaria reconfortante y sabrosa en un ambiente cálido y acoged...
En IHOP Mansfield, te damos la bienvenida a un hogar lejos de casa donde podrás disfrutar de una amplia variedad de deliciosos pancakes y platos americanos clásicos. Con una larga tradición, nos esforzamos por ofrecerte una experiencia culinaria reconfortante y sabrosa en un ambiente cálido y acogedor. ¡Ven a descubrir tus nuevos favoritos y a compartir momentos inolvidables con nosotros!
What Customers Say About IHOP
IHOP in Mansfield is praised for its excellent service, friendly staff like Kareem, Sami, Jenna, Wendy, Gee, Diya, Sarah, Breanna and Nadin, and delicious food. Customers appreciate the attentive servers and clean environment. Waits are common on weekends.
Popular Dishes
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Tip: Visit early in the morning for faster service. Be prepared for a wait on busy weekend mornings.
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Frequently asked questions about IHOP
IHOP Mansfield Reviews
Nadin, made this visit so pleasant. Her warm smile and attentiveness made a big difference to our visit.
Breanna was a great server. This is the best ihop we have ever been to. Clean and great service
Sami was the best server I’ve had in a longtime. The food was fresh and out quick
Nadine was my server and she was great. Very friendly and great customer service.
Very good ambience and outstanding service. Had delicious breakfast. Thank you so much G for your outstanding service.
My favorite IHOP is in Mansfield Texas. My waitress, Wendy, always goes above beyond for all her customers!! Food is always served hot and timely. Highly recommend a visit.
Madi’s service was excellent, food came in a timely manner and she always checked up on me!!
Great deals, great food, all for around $20. This location gets busy, and you can immediately tell why because the service is immaculate. Never been to this location, but Shar at the front counter is incredibly funny, welcoming, and makes customers feel appreciated. I had the Cinn-a-stack combo and smoked sausage and the food was great too and well cooked, but the service? The staff here collectively has any other IHOP beat.
Amazing service!! My server, Sama, was amazing! She was really kind. Would definitely come back again.
My server Sami treated me and my father super respectful and patient, I will for sure be coming back and asking for him!
Came to ihop, it was a really friendly environment, all the staff were very helpful and helped each other out, my server Diya was super helpful and nice, and the cooks did a fantastic job.
We were there at 6 am during the week. The one man band serving and cooking makes this IHOP the best one in Arlington.
We love this IHOP! My husband and I visit here often. The food is always amazing and the service is great! Breanna is awesome and she always takes care of us.
Ge was very helpful and fast! He worked alone tonight and did everything amazingly! Very happy with the service
I had a good experience at this restaurant. The cooks were nice and the food was good. I ordered the chicken and fries waffles.
Breanna is always very hospitable and efficient from beginning to end with her customer service. We frequent this IHOP in Mansfield, TX the most and will continue to look forward to our next visit.
Shout out to Shianne our waitress. She was very polite and on point. Took care of us from beginning to end. Love IHOP
Lilliana was excellent.. She was so kind and provided amazing customer service! Food was great. I would highly recommend this ihop over any in the DFW metro area.
I had a really good experience at this location. Gee was very good and noticeably a hard worker. The team seemed to work together well to make sure all tables were getting everything they needed.
Kareem was the best server I have ever had, I don't think I have ever had a better server in my life.
The food is very good , our server was Sama she was so sweet ! The place was a bit busy so even with her tables full she took care of us in a timely manner!
Nadin was a really patient host, always went out of her way to get us what we needed in a timely manner:)! Thank You Nadin.
Breanna was absolutely amazing! She was friendly, attentive, and made us feel so welcome. Definitely will come back. Thank you Breanna.
Place was neat clean. Food was good. Our server Nadin was very nice and attentive. Would definitely come back
Nadine was great. She took care of me and my father. Her smile brightened our day.
Service was so good! Very attentive and asked all of the needed questions. All of her tables around seemed well taken care of.
Easy ordering service, pulled in and picked up right away. Inside was busy but no problem didn't have ti wait! Will order again!
Nadin was very attentive and professional. She's mastered her role in making guests feel home.
Joanna was great! From the time I walked in the door to the end of my meal she was attentive and fast. I really appreciate her service and I will absolutely return!
We've been coming to IHOP for years. Sama is the best server we've had. She took the time to show my husband how to redeem his free pancakes while still providing great service to other tables. We really appreciate all your hard work. Thank you!❤️
She was extremely nice and friendly to my little siblings, catering to there every little request. My grandparent are very old and heart of hearing and she was patient and and very nice to them.
Lilliana has an amazing smile and her service was on point. Never needed a refill and always pulled empty plates from the table. We will always ask for her if she is working
She was very quick to get everything i asked for while keeping a good attitude she also was very sweet and had me smiling the whole time she should be the number one server here at this establishment excellent service🤌 Would come back any day of the week for this service
I recently dined here for breakfast and the experience was great. The server (Lilliana) was wonderful, attentive, and friendly. The manager was visible in the dining area helping her team, and the place was very clean. We will be back!
Liliana did great, looking forward to good steak for breakfast? Sirlion tips was so good, next time craving for steak I’ll come to ihop . Good experience for a valentine’s breakfast with hubby.
Wendy always gives the best service when we come here! We have a big party of 5 or more every time and she always gets the job done with quality service! Wendy is never overwhelmed with the party size! Thank you Wendy for always being a pleasure!
Mrs Jennifer is the absolute best, she took care of us all around she sat us she even brought our food for us because it was taking so long and she took great care of my wife because she just had a surgery. I can't say enough good things about mrs Jennifer except she needs a raise too!!!!!!!!!!!!
Wow just wow 🤩 the cook deserves a big fat raise $$ food was amazing hot meet was tender pancakes were delicious coffee was not so fresh but it’s ok they actually did a great job my dinner was out of this world seriously thank you guys . My onions were cook to how I wanted them so they are not burn they are perfect 👌
Ms. Joanna was our server and she provided amazing service for me and my mother. She has a beautiful personality and provided friendly service!
Kareem was one of the best servers I’ve had in a long time. Food was out fast and it was very fresh. Would come back just for Kareem
Lilliana was absolutely amazing!! She was so kind and very prompt with our orders. She remained very attentive during our whole meal!
AMAZING SERVICE! DELICIOUS FOOD!!!!! Fostered an environment that allowed us to create lifelong memories. I will definitely be back to this IHop!!! GEE IS THE BEST!!!!!!
It was really good! The food and how fast it came. Rick is very knowledgeable and a great server! Give him a raise!!
Breanna and Jennifer made our Mansfield ihop experience a great one in the middle of Christmas shopping. Service was quick and they even had a good sense of humor. Thanks so much!
Sergio was a great waiter! Best I’ve had here, he was so quick, nice and attentive!
Service was great, timely and always with a smile. The Gentleman, the was serving our area name was Rick. I witnessed this young man create a small amount of holiday magic, that is rarely found these days. If you are looking for a diner the places every person, young or old first. Please step on in.
Breanna is awesome her service is fast and meals are brought within a timely manner which allow us to enjoy them hot. Our meals are always enjoyed with her charming personality and smile. 😊 💖
Brianna is great. We love sitting in her section and often ask for her. She greet us at the door remembers our order and share funny dog stories
Server was great! Joanna was very helpful. We had to ask for another server as our initial server was not well and was excessively coughing over our table. Joanna took over and was very attentive. A pleasure to have her as a waitress.
Food was fresh and delicious, and we were never without drinks! Service was friendly. Just what I needed after a long day of work! Try the shredded beef tacos when you go!
Breanna was Great. Miss Jennifer is the best manager i have seen the place is always clean. Food cooked as ordered. Lilliana wad there when i needed anything. Severs have smiles. Totally excellant. Larry
My husband and I visit this location weekly, and we always ask for Dominique to help us. She is a wonderful young lady, always attentive, friendly and processional. Dominique is an asset for this restaurant. Go see her! And give her a great tip!!!!
I really love this location! Especially for the customer service experience provided by Dominique. I always ask for her because she always takes care of my family and I. She is always on point. Always fast and efficient. Thank you Dominique!
Me and my cousins walked into iHop with a large party at 2:00 am and they welcomed us very kindly!! Gee made wonderful food and Mike provided amazing service despite the hour. We will definitely be back!
I frequent this location because of the waitress Breanna and the manager. Both are customer friendly and my meals are prepared quickly and correctly. Even when busy the restaurant is kept clean and the staff is pleasant.
Our server Sergio was courteous, accommodating, and kind. The food was warm and delicious! Thank you for making our experience pleasant, Sergio!
Had a great experience at the IHOP in Mansfield! The food came out hot and fresh, and everything tasted exactly how it should. Our server, Sama, was amazing. super friendly, attentive, and made sure we had everything we needed without ever feeling rushed. Service like that really makes a difference. Definitely coming back!
My server Daniel was amazing I come in after my shift and always leave full and looking forward to my next visit. The 3 gentleman that work the night shift from. Management to busboy. With a well ran team, amazing food with a clean store and restroom, come in and see why I always stop In to fill my belly. GOOD FOOD, FAST SERVICE, FAMILY FRIENDLY ENVIRONMENT... 💯
Love hitting up IHOP at 3am for breakfast in the middle of the night. Especially at this location. The food was fresh and fast. Our server Daniel was friendly and made sure we were well taken care of.
We get the same waitress every time, Dominique. She is absolutely wonderful! She remembers everything! Best waitress ever! She is so good to us! The restaurant is always so clean, the food is wonderful.
Breanna is the best waitress even when place is packed. She’s all about service and we appreciate her. Wish she can be our waitress always. She does all with a smile and tries to pamper us. She’s awesome.
Best IHOP experience Ive had in years. First time at this location though. Food came out hot! Waitress was nice and friendly. Whoever runs this IHOP should take over other area ones that absolutely suck.
Food was great, It always is! Breanna, and Mrs. Jennifer here in Mansfield always provide top notch service! You/we couldn't ask for more or better. Thank you for all your hard work!
The food was excellent and the atmosphere was positive. What made it so special was Sama and Breanna, they made our day, the smiles and Joy that they shared with us made this a tremendous experience.… in a world that is divided and cold, It is refreshing to come into an establishment where you can receive joy and happiness genuinely from another person’s heart, Sama and Breanna delivered… My opinion, they deserve a raise! Very well done ladies thank you. Amor agape Danny, Jasper, and Larry
Gee was an excellent server. The food was amazing, I’ve been to ihop countless of times but this was the best it’s tasted. I had went early in the morning and he was by himself at the time doing a great job severing others and maybe even was the chef at the time. I would definitely be going again and ask for Gee personally because that’s how great everything was for me.
⭐⭐⭐⭐⭐ I had an amazing breakfast experience at IHOP thanks to our server, Jenna. From the moment we were seated, she was friendly, attentive, and made sure everything was perfect. She checked in at the right times, kept our drinks refilled, and had a great attitude that made the whole meal even better. Our food came out exactly as ordered, and Jenna made sure we had everything we needed without ever feeling rushed. She truly went above and beyond and made our morning start off great. IHOP is lucky to have her!
Diya was an amazing server during my visit to IHOP. He was very attentive, friendly, and made sure everything at our table was taken care of from start to finish. Our food came out quickly and exactly as ordered, and he consistently checked in to make sure we didn’t need anything. Diya had a positive attitude the entire time and created a welcoming environment that really enhanced our dining experience. His customer service was outstanding, and he is a great example of what excellent service at IHOP should look like. I would definitely be happy to have him as my server again.
Kareem and Sami are both phenomenal servers and are quite literally the foundation of this location. Their bright smiles and great personalities help make dining here the best way to EVER start my day. Thank you Kareem and Sami for being the GREATEST SERVERS OF ALL TIME, I’m talking basically the Tom Brady and Michael Jordan of serving.
I recently visited this IHOP location and had an excellent overall experience. The restaurant was clean, well-organized, and welcoming, which made for a very comfortable dining environment. The food was prepared promptly and met the high standards I expect from IHOP—fresh, hot, and flavorful. I would especially like to recognize our server, Jenna, for her outstanding service. She was professional, attentive, and courteous throughout our visit. Jenna ensured our order was accurate, checked in regularly, and maintained a positive and friendly demeanor that truly enhanced our experience. Thank you to the entire staff for providing such consistent quality and hospitality. I would highly recommend this IHOP location and look forward to returning in the future.
Oh man, I have a lot of wonderful things to say about this specific location! For some background, I have not been to an IHOP in a couple of years, and my last experiences at a location closer to me were not the best and left me with the impression that the food and service at IHOP was... average. Now, when my mother and I dined in on a Tuesday at 2 AM, let me just this is THE BEST IHOP I have ever been to. Despite visiting at such an odd hour, I was pleasantly surprised that the man named Gee who greeted us was very friendly and welcoming. He was attentive and gave good menu recommendations when we had questions involving the menu. Our food was delicious, freshly cooked, and hot. Something else I really appreciated is that we were not rushed and did not feel rushed at all the entire time we were in the restaurant. About two weeks ago, my mother and I went to this location once again at an odd hour, and happened to have Gee as our server again, who was just as awesome as before, with fast service, friendliness, and great food. I wanted to recount both experiences because the outstanding service and hard work of Gee deserves to be recognized!! 😊
We love IHOP . We’ve being coming to IHOP since the 90’s . It’s one of our favorite restaurants. Whenever we are traveling the first place we look for is an IHOP . The atmosphere is always family friendly , inviting and the staff is always incredible . Recently we’ve returned the location in Mansfield , TX . The first IHOP we visited over 25yrs ago Store number 1940 N. Mansfield , TX . The staff is incredible , the servers remember our order and it’s always cozy and comfortable. Our server Rick has been amazing . He’s prompt , friendly, knowledgeable about the menu and attentive. Cheers to Ihop for always being the one place we can always feel at home .
We had such a great experience today! The restaurant was clean, the food came out hot and delicious, and everything tasted fresh. Our server Sarah was amazing — super sweet, attentive, and checked on us throughout the meal without ever making us feel rushed. She made sure we had everything we needed and really made our visit enjoyable. Thank you, Sarah, for the great service! We’ll definitely be coming back because of you.
Wendy best server I’ve ever had! She took care of my family and made sure everything was perfect. Consistently checked up with us and never let our drinks get low. We had a little hiccup when ordering and she made sure to clarify and fix what was wrong promptly. She truly upped the standards for any server we ever get in the future. Thank you so much Mansfield IHOP, you have someone special in your hands.
Our server was amazing! She was attentive on a busy Saturday around the holidays. She even gave me a to go cup of my favorite strawberry syrup so my pancakes didn't get soggy. Havent been to this IHOP in a long time but will be coming back for the service and food was great. I recommend the French toast and the vanilla cold foam cold brew. Delicious!
It was a busy Sunday morning for IHOP and the wait was about 30-40 mins but I think they did a fantastic job with service. The food looked amazing and was delicious - shout out to the kitchen. Our wa…
It was a busy Sunday morning for IHOP and the wait was about 30-40 mins but I think they did a fantastic job with service. The food looked amazing and was delicious - shout out to the kitchen. Our …
It was a busy Sunday morning for IHOP and the wait was about 30-40 mins but I think they did a fantastic job with service. The food looked amazing and was delicious - shout out to the kitchen. Our …
It was a busy Sunday morning for IHOP and the wait was about 30-40 mins but I think they did a fantastic job with service. The food looked amazing and was delicious - shout out to the kitchen. Our …
It was a busy Saturday with a wait but worth the meal. Our waitress was attentive our meal was made as ordered. I like this location because the manager is always involved and the busboy is quick. \n…
It was a busy Saturday with a wait but worth the meal. Our waitress was attentive our meal was made as ordered. I like this location because the manager is always involved and the busboy is quick. …
It was a busy Saturday with a wait but worth the meal. Our waitress was attentive our meal was made as ordered. I like this location because the manager is always involved and the busboy is quick. …
Great service by Jenna A! food was good, came out quickly. Jenna A. Was very engaging and attentive.
We hadn't been to an IHOP in a while. Great and fast service. We did go at 7:45am. My two little ones enjoyed their mini pancakes. coffee was on point. Our server Brody was fantastic.
We hadn't been to an IHOP in a while. Great and fast service. We did go at 7:45am. My two little ones enjoyed their mini pancakes. Coffee was on point. Our server Brody was fantastic.
Yummy, Yummy, Yummy! My wife and I love stopping in at IHOP for breakfast. They've got awesome coffee, and we love the perfect table sized carafes that are on the table.\n\nToday I decided on the B…
Yummy, Yummy, Yummy! My wife and I love stopping in at IHOP for breakfast. They've got awesome coffee, and we love the perfect table sized carafes that are on the table.\n\nToday I decided on the …
Pretty standard IHOP. Easy access. The staff was super friendly our food was served within seven minutes of ordering. Unfortunately, we’re still in the Covid pandemic so you are required to enter this location with a mascon. We didn’t have mass and we’re lucky that Jennifer was able to give us two masks so that we could sit down and enjoy our breakfast. Thank you Jennifer. I have the spinach and mushroom omelette with hollandaise and a hash brown and he had the blueberry pancakes and two over hard eggs. I believe the bill was about 22 or $23, so that is affordable. The staff definitely made this a pleasant experience and they were really amazing and very attentive.You can never go wrong with breakfast and lunch foods
Food was good, carrots out pretty fast. Place was clean and tidy. Our server, Sama did well. She checked back regularly but not too much. Overall, a good visit
This was our first time at this location. There is always a crowd. Looks like the line just continues to grow, but you were seated within twenty to twenty-five minutes, sometimes even sooner. The food was great. There was only one issue where there was actually hair in between the pancakes. The strawberry pancakes, but after telling them about it, they rectify the situation and brought us out another order. So there was an additional ten minute wait . The restrooms were clean aa well. This could have easily been a 5-star review. We will visit again.
Atmosphere was chill, food was great, the service was overall not the best. Great manager, but the staff were forgetful, got the bigger table in after us and they were able to leave before us because the service was so slow. Food came out a little cold.
Our server, Breana, Was an excellent server. She apparently had just the right amount of tables and was able to service us before we had a need. I never wanted for a drink; she was able to adjust my order the way I wanted it and everyone’s at the table came out correctly. She smiled she was happy and that’s a great way to start your day.
Going to IHOP is always a familiar experience in the United States, but this location stands out thanks to people like Wendy. She made our visit feel completely different by offering another level of attention. We were very well taken care of, with kindness and professionalism that went beyond expectations. This made the meal not just about the food, but about the excellent service that truly sets this place apart.
My wife and I shared the Split Decision Breakfast, and it was more than enough for the both of us. You get a little of everything—fluffy pancakes, thick-cut French toast with powdered sugar, scrambled eggs, golden hash browns, and a side of turkey sausage and turkey bacon. It’s great to have a leaner option without sacrificing flavor—both the turkey sausage and bacon were surprisingly savory and satisfying. The real highlight? The natural, fresh-squeezed orange juice. Crisp, smooth, and refreshing—it elevated the whole meal and paired perfectly with the hearty breakfast. The staff was welcoming, the service was fast, and the restaurant was clean and calm despite being busy. This IHOP off 287 hits all the right notes for a casual, feel-good breakfast.
Took a while to get our food even though one of us only ordered and they were not busy. The pancakes looked sad because they were the size of teacups to the point where there was no way to cover up…
Makenzie V was extremely inattentive, rude, and just all around a bad server. There was nobody in the restaurant and we were there for over an hour, not because the food took so long but because we could never find the server. She came to our table maybe 4 times and seemed like she was being held hostage forced to work. Ihop is great but something needs to be done about that server. The attitude and lack of service was insane
This isn’t our usual IHOP so at first I thought maybe the disappointing experience was a result of being spoiled to a better store elsewhere but as the meal progressed the situation worsened beyond doubt. From sitting for several minutes before being asked about drinks, to receiving partial order and incorrect food order, to needing food reheated to sitting with empty drinks for prolonged period, this was just not a good dining experience. Customer service was good. Employees were kind and friendly but service and service time itself was not acceptable.
So I been a chef for 4year and let me tell you this I NEVER thought I would have Seen the two cook in the back touching my food with NO gloves on. I will never eat at the restaurant again. The sever was ok, The one sever I love I don’t know her name but she was amazing she check on all the table making sure everyone was doing good and seeing if they need Togo box or a refilled of the drink. She was a black young lady. The other thing is Me and boyfriend was waiting 30 minutes just to have the sever tell us the $6 meal deal was over but on the menu it didn’t have time when it ended it just say every day. . I do not recommend on coming to this ihop.
We were seated quickly. Once we were waited on the drinks came out and we waited a few minutes for our order. The oreo cookie waffle was to sweet. Initially the strawberry and cream waffle was ordered but they advised they ran out of strawberries and it was only 11 am. The whip cream was had a waxy taste to it. Beware they do use preservatives in their food. So may want to stay for a bit or leave immediately to get to a bathroom.
Walked in and there was only about 4 customers. No one was at the front to check us in. There was another customer waiting who eventually left without anyone acknowledging him. Made eye contact with …
Walked in and there was only about 4 customers. No one was at the front to check us in. There was another customer waiting who eventually left without anyone acknowledging him. Made eye contact wit…
NADIN was our server , from the jump she was very ugly spirited and seemed like she didn't want to be there. was short , snappy , and disrespectful. food was mid.
NADIN was our server , from the jump she was very ugly spirited and seemed like she didn't want to be there. was short , snappy , and disrespectful. food was mid.
Plastic in my pancakes. I took a mouthful of pancake and felt something hard. I pulled it out of my mouth. It was a piece of plastic. I was disgusted and disappointed. I loved IHOP before today. …
Worst service ever! Manager was ZERO help and only gave us a 10% discount after waiting 45 minutes for our food. And we were 1 of only 3 tables!!!
Ridiculous! After one hour Waite they informed us their printer had a problem and kitchen didn't receive our order, so we left without breakfast and Apologize! If you can not handle shot the place …
If I could give this place a zero star I would. It has nothing to do with covid. We walk in because my 4 year old grandson wanted breakfast at 1:00 in the afternoon and the sit in the foyer. Severa…
I came here with my wife for the first time since we moved to Mansfield, when we walked in not a single employee tended to us for nearly 10 minutes. The place only had like 4 tables filled, so i know they could have atleast seated us somewhere until we get served. We stood there and employees would glance at us and then go back to what they were doing. We left and decided they dont deserve our business. Later, we ordered from Uber eats and it turned out to be this store that our order came from, though I hadn't checked which store to order from when I submitted it. We ordered a mushroom and spinach omelet with pancakes for breakfast today. It came STALE as if it was sitting for a couple of hours. I bet this was someone elses order that we got and it had been sitting somewhere forever and they decided to pacify us with it. Ive ordered this stuff before and even had it sit at home for hours in the past, and the food would never get as stale as it came in today. The pancakes had what looked like mold on them, and the tomatoes that were in the omelet were sour. Never ever ever ordering from this establishment again, ihop corporate should audit this place and fix it because its doing a crappy job at keeping customers. Negative 10 out of 10
Food was good but our waitress was horrendous and needs to be trained on how to treat customers. When we were ordering, my husband asked the waitress (Breanna W was the name listed on our receipt) a question about if something was available on the menu anymore, because we didn’t see it immediately and IHOP has changed their menus since we last ate there. She very rudely and sarcastically answered my husband’s question. She said that what he asked about was under the entrees (which it was not-both my husband and I specifically looked under entrees and scanned the entire menu and we didn’t see it.) And on top of that, she proceeded to tell my husband that maybe he was “turning blind” and started laughing because he didn’t see it on the menu. She also started complaining how annoying it is that she has to tell people where things are on the menu/why they can’t just find it on their own. That was beyond infuriating. We finished our meal, paid, and left. Not too sure we will come back to this Mansfield, Tx. IHOP location.
Plastic in my pancakes. I took a mouthful of pancake and felt something hard. I pulled it out of my mouth. It was a piece of plastic. I was disgusted and disappointed. I loved IHOP before today. The server came over with the check. I told her anbout the plastic. She ansked if I wanted more pancakes. I told her no and asked to speak with the manager. Manager came over and said sometimes the cooks accidentally get plastic in the pancake mix. I asked for the pancakes to be removed from my check, paid and left.
From the moment I walked in the server had a bit of an attitude. I was given plastic instead of regular utensils and everyone had regular. I was given a dirty cup with jelly inside of the Dr. Pepper I had ordered (never had jelly and also advised her she gave me a dirty cup. By far the worse dining experience ever. Going to just avoid. (I ordered food and wasn’t just there for free pancake for NPD. Also servers were upset that customers were coming in.
We were seated as soon as we walked in that was a plus. once we were seated we had a few mins to look over the meun. after about 5 mins we had no server come over and attend us. so I asked the lady that brought to our table if we could get a server and she said yes. about 5 mins later we have a server come over and say I'll be with you thank you for being patient. the server never came back after that.
Makenzie was our server and it was one of the worst service I’ve received in my life. She took 20 minutes in between every check in and left my beverage completely empty 3 times while I waited for Makenzie to come back. The food was cold too. Then, they misgendered my friend! It says “lgbtq+ friendly” but that’s a big fat lie. He’s not even transgender he’s a cisgender man that sounds and looks like a man so that really pissed me off too. Ended up not leaving a tip because she didn’t even do the bare minimum.
I’m not sure where all the positive reviews for this restaurant come from. I wish we had received the same treatment others describe, but unfortunately our experience was quite poor. The waiter was very kind, and I actually felt bad for him because he clearly didn’t have the support he needed. There were far too many customers and only one server attending everyone. I also saw nearly three families leave because they were never attended to. We had to wait 20 minutes just to get a simple Coke, and the food took about an hour to arrive. I’m sorry, but the management of this place is really lacking because the staff seems to be doing their best, but the real issue is the administration.
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1951 U.S. 287 Frontage Rd, Mansfield, TX 76063
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1951 U.S. 287 Frontage Rd, Mansfield, TX 76063
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