Emily Santos

Great food!! We visited for the first time recently and loved it!! The price is not bad for the amount of food you get! We got the 2 chicken family pack for 4 adults and had leftovers! We ordered rice, charro beans, and platanos for the sides and loved all of it. The chicken was perfectly seasoned and cooked. This is going to be a regular spot for us.

+5

Lonestar Living Team

I had an amazing experience at Pollo Regio! Jorge took my order and did an excellent job ensuring everything was correct before I left—his attention to detail and great customer service were truly appreciated. Meanwhile, Nayeli was keeping the lobby spotless and fully stocked, making sure the salsa bar and chips were always replenished. The entire team went above and beyond to provide a great dining experience. I’ll definitely be coming back! Highly recommend the Pollo Regio in McKinney off 75.

Chris Craig

Fernando was great and the food was amazing. I definitely recommend this place if you guys like Mexican food and good quality at that. The place is very clean and the employees are always nice. Definitely coming again!

Nidia Vega

This is always my to go place to pick up dinner, flavor is always there, I’ll go for the green salsa alone. Staff is always friendly, service sometimes is slow but is understandable since chickens have to be cooking for hours. I also recommend catering for parties, i did it for my son’s party and was super easy, yummy and cost efficient.

Came to this location was attended by recommend me tacos and number 1 \nJulia ,Rashad\n10 /10 experience

Came to this location was attended by recommend me tacos and number 1 \nJulia ,Rashad\n10 /10 experience

We always drive by this place and finally picked it up for dinner to go last week.\n\nWe got half a chicken which comes with tortillas and your choice of two sides - which we picked plantains and r…

Had oil over here tonight for dinner. It was extremely delicious. A chicken was juicy and hot. Our entire meal was piping, hot and fresh. The chips were fresh and crispy and the tomatillo salsa w…

Had oil over here tonight for dinner. It was extremely delicious. A chicken was juicy and hot. Our entire meal was piping, hot and fresh. The chips were fresh and crispy and the tomatillo salsa was…

Had oil over here tonight for dinner. It was extremely delicious. A chicken was juicy and hot. Our entire meal was piping, hot and fresh. The chips were fresh and crispy and the tomatillo salsa was…

The food and service was great...very helpful when ordering..Elmys was so happy to help me find something and brought our food out with a smile...

Very good chicken tostada. The half chicken meal was very tasty, the charro beans were excellent. The fresh chips were fresh and crispy. The salsa bar was fresh and very clean! The manager "C…

Very good chicken tostada. The half chicken meal was very tasty, the charro beans were excellent. The fresh chips were fresh and crispy. The salsa bar was fresh and very clean! The manager "Claudia…

Very good chicken tostada. The half chicken meal was very tasty, the charro beans were excellent. The fresh chips were fresh and crispy. The salsa bar was fresh and very clean! The manager "Claudia…

Very good chicken tostada. The half chicken meal was very tasty, the charro beans were excellent. The fresh chips were fresh and crispy. The salsa bar was fresh and very clean! The manager "Claudia…

Food is always on point! Good price. The lobby is usually pretty clean. Because this place is so popular sometimes it can be a little cramped and disheveled, but still worth the trip. I'm not a Spa…

Always delicious. Pastor burrito is the go to. Sauces are always on point. Rice and beans are always great.

We ate here twice while staying in Dallas and loved it! Fresh ingredients, big portions, excellent friendly service, and great tasting food. It was a nice change of pace from fast food options - hi…

The cashier was really nice and fast , really good food, the place was really clean too

There rice and beans are the best.i enjoy the place and they have a good customer service there food is the best.

There rice and beans are the best.i enjoy the place and they have a good customer service there food is the best.

There rice and beans are the best.i enjoy the place and they have a good customer service there food is the best.

There rice and beans are the best.i enjoy the place and they have a good customer service there food is the best.

1st time visiting a Pollo Regio. Best chicken soup I've eaten in years. Paired it with a side of charro beans, which were also very good. Definitely going back again.

Susan Boss

Their food is good, their rice is great. BUT 99% OF TIME THE GET THE ORDER WRONG. CHECK YOUR BAG BEFORE YOU GO.But they always correct it with great customer service.

I do like the chicken and the story of how the owner started in a food truck and now has multiple locations (heart-warming). The staff are nice (though best if you speak a little spanish at least, …

The food was delicious, but service at this time was bad costumer waiting too long . We order fries and we wait 20 min pollo regio is one of our favorite places

The food was delicious, but service at this time was bad costumer waiting too long . We order fries and we wait 20 min pollo regio is one of our favorite places

The food was delicious, but service at this time was bad costumer waiting too long . We order fries and we wait 20 min pollo regio is one of our favorite places

The food was delicious, but service at this time was bad costumer waiting too long . We order fries and we wait 20 min pollo regio is one of our favorite places

Good God Almighty their prices are high for fast food. Whole chicken 26.99, 1/2 chicken 13.99 only 2 chicken on menu every thing else was 12.99 tacos, burritos, natchos most comes with rice and bea…

Muy mala experiencia. Pedimos 3 tortas de asada la carne estaba fría el pan estaba horrible Dios mío muy mal servicio y pésima atención por parte del personal además los baños sucios

la lechuga que me pusieron en mis flautas entrenen bien a sus trabajadores por lo que cobran eso no se hace

Twice I've ordered loaded nachos spread out just like taco casa. So I can eat not make my lunch and eat. Both times I ask for no bowls, ready to eat, everything on chips. Drove off both times

Twice I've ordered loaded nachos spread out just like taco casa. So I can eat not make my lunch and eat. Both times I ask for no bowls, ready to eat, everything on chips. Drove off both times

Todays experience was really bad. Its all about the food quality. I dont even want to describe it. This dont look like a Tostada Siberia. You will be able to see how dry and nasty was the chicken. I…

Todays experience was really bad. Its all about the food quality. I dont even want to describe it. This dont look like a Tostada Siberia. You will be able to see how dry and nasty was the chicken…

Brenda Laney

I regret ever coming here. We spent $50 and the food was an absolute disappointment. The chicken was dry, burnt, and had no seasoning at all — it honestly tasted like it had been sitting out too long or cooked with no care. For a place that’s supposed to be known for flavorful grilled chicken, this was the complete opposite. The staff themselves were okay, but decent service doesn’t make up for terrible food. When you spend that much money, you expect at least something edible and enjoyable, but this was a waste. We left hungry, frustrated, and wishing we had gone literally anywhere else. I don’t usually leave reviews, but this was such a bad experience that I felt like people should know before wasting their money like we did. Definitely won’t be coming back.

Cameron Richey

Service was okay but the food was god awful omg!!! The food was so dry and there was no flavor, and I’ve had Pollo Regios multiple times and never had an experience this bad omg!! The nachos were flavore less, and burned chips, and burned chicken. The flattes were way over cooked just overall bad experience never eating at this location ever again omg!!! You couldn’t pay to eat here again I would rather go to the McDonald’s around the corner. Worst $50 ever spent

Oscar Rosas

As a business Manager my self, ever since they change. Their service went down alot, they have me wait in the drive through for over 33 minutes and never did they bother to take my order. Today I went inside and same thing, an employee that was on brake came to help, the guy in charge was just standing doing nothing. Why change something that was doing great , don't get that at all. Hope they can go back to the great service they have before.

Yvette M vela

I’m so disappointed I’ve been a loyal cost to Pollo Regio today I got a coupon code on my app. I was super excited to stop after work and pick up some food for me and my children and my husband upon doing so my app glitched the cashier saw the app and told me to re-download it, so I did, I even showed her the email I stepped to one side and told her to take care of the customers and she kept exiling rolling her eyes and asking me if there was anything else I was going to order. I told her kindly to be patient and I tried to download re-download the app she was so condescending I felt so embarrassed. I told her to go ahead and place the order without the coupon again she said ok and was laughing and joking with her coworkers, not paying attention to me or Trying to be helpful when I went to get a bag of chips for my order she told me that I had to buy them. I didn’t understand why because I had ordered so much food and I saw all the customers getting the bags and was told they were complementary. The other lady said that they were complementary which I know is true because I’ve dined here many many times, she kept laughing and joking and pointing I felt so uncomfortable I just grab my food and I left. I don’t know if she was having a bad day, but this is so uncalled, I doubt will ever be back to this establishment again. Nayeli was sooo rude!!! And I saw on my recite she charged me 1.50 also!! Wow … tip: if your having a bad day please leave the bad energy at home! You ruined our dinning experience

Pelon Mejia

** update The wait time at the drive through is ridiculous. Every time I come it's about a 30 minute wait just to get my food. I order at the speaker and still have to repeat my order at the window and that's when they start making my order. I shouldn't have to spend 30 minutes of my lunch break waiting for food. Update *** decided to give them another chance on 02/27/25 and I regret it so much. Ordered at the drive through and repeated my order twice. The worker taking my order even repeated it back to me and fter waiting for about 25 minutes for my food I get it and drive off. I stopped for gas and while I waited I decided to check my food and guess what? It was wrong!!!! The receipt showed exactly what I ordered but it was WRONG! So I went back and had to wait about 5 minutes to get taken care of and they then had to remake my order and wait another 20 minutes again. Let's just say this place is a huge disappointment and there goes an entire lunch break wasted waiting for food. I will never come back to this location again. If I could give yall a 0 I would do it in a heart beat!