Dunkin'

Name: Dunkin'
Address: 60 Broadway, Menands, NY 12204, Menands, NY, 12204, US
Telephone: +15186214167
Price range: €€
Rating: 3.8

Donut, coffee shop · Menands

3.8 · 271 reviews Google

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About Dunkin'

Dunkin' in Menands is a long-standing spot known for its signature breakfast items and diverse coffee selection. Customers consistently praise the exceptionally friendly and helpful staff who are dedicated to providing excellent service, even during peak hours. Many appreciate the team's ability to handle customized orders with precision. The location is noted for its cleanliness and efficient service, ensuring a quick and pleasant experience. Whether you're grabbing a coffee through the drive-through, utilizing curbside pickup, or settling in to work on your laptop, you can expect a welcoming atmosphere and consistently well-made beverages at this Dunkin'.

What Customers Say About Dunkin'

Customers consistently praise the friendly and efficient staff at this Dunkin', especially highlighting their ability to handle customizations and large orders quickly. A recurring issue is the store frequently running out of items, causing frustration despite the great service.

Popular Dishes

iced coffee Glazed strawberry 🍓 doughnuts sausage egg and cheese frozen chocolates bagels donuts coffee

Best For

Quick Bite Solo Dining Business Locals

Tip: Visit this Dunkin' for fast service and friendly staff, but be aware they often run out of items. Ordering ahead might help.

Features

📶 WiFi 🅿️ Parking 🚗 Delivery ♿ Accessible 🌅 Breakfast 🍽️ Lunch 🌙 Dinner ☕ Coffee

🎯 Casual 👨‍👩‍👧 Family 👥 Groups

What to see nearby

A 525m

Al-Tro Island Park

parque de atracciones

View details

Data from Wikidata

Frequently asked questions about Dunkin'

Dunkin' is located at 60 Broadway, Menands, NY 12204, Menands.

Dunkin' offers donut;coffee_shop cuisine.

Dunkin' has regular opening hours. Check their profile for updated schedules.

Dunkin' offers the following services: dine-in, takeaway, delivery.

The most recommended dishes at Dunkin' based on customer reviews are: iced coffee, Glazed strawberry 🍓 doughnuts, sausage egg and cheese, frozen chocolates, bagels.

Dunkin' is ideal for quick bites, solo dining, business dining, locals.

Visit this Dunkin' for fast service and friendly staff, but be aware they often run out of items. Ordering ahead might help.

271

Reviews

Dunkin' Menands Reviews

3.8

271

5★

46%

4★

20%

3★

17%

2★

1★

10%

Reviews (21)

Forest Wizard

Kind staff who were so considerate and the food was so hot and delicious. Best Dunkn' ive been to! Staff should be commended for outstanding everything. Clean bathroom, clean everything! Gorgeous valentines day decorations too. Amazing.

Cashmique Minaj

Fastest breakfast drive through I’ve ever been through and the staff is very pleasant

Shanay

This store is the best the crew is amazing my food is always hot

Christina Prunesti

Probably the best Dunkin in the capital region. This place gets insanely busy, but the staff keeps the line moving. I've never had to wait more than 5 minutes. And the facilities are clean. HUGE shout out to the staff.

tony clementi

This is the fastest DD I’ve ever been to and I’ve been to a lot.

Megan

The staff at the Menands location is so friendly and helpful and makes my drink perfectly every time . I go there every day at least once a day now and I can’t say enough how much this is my favorite location.

Serena Beana

I’ve frequented this location many times and have placed very large orders in the morning for my job. I wish I had the individual names of the women who were most helpful because they deserve a shout out — they’ve made 100s of sandwiches during morning rush and they have always been quick & organized. #UPDATE after leaving my long overdue review yesterday, when I went to the location today there were promotions and giveaways for their new renovation! Got 100 FREE days of coffee at this Menands location. Also got a FREE DD coffee cup gift. Awesome location!… when I get the names of the workers that are always the most helpful I will come back to update with their names, they deserve a shout out!!!

Denise Michelle

I am in a hurry every day but when I go to this DD I deal with the most amazing people and service ever. Even when the lines are long, they try and get you through lines quickly with the most amazing customer service and respect. Please go to this DD because you will return there. The location in Menands!

Tuba Yildirim

This is my local Dunkin. I made an online order this morning. When I got home, I realized there were couple things I needed to be fixed for that order. I went to the store back on the afternoon. Jenna (or Jenn, sorry if I misspell) went above and beyond to fix it and made sure I left with a big smile. She was so kind and friendly. I can say she is a good person and a very well trained employee. Highly recommend this place for their delicious treats and exceptional customer service! 5 stars 🌟

Cal Flo

The service was great and the atmosphere was pleasant enough as I sat, working on my laptop with a sausage egg and cheese. The restaurant and parking was clean and spacious.

Katherine Dombroski

I go here quite often for my iced coffee and I’ve always had such a great experience. The staff here is SO FRIENDLY. I don’t know what it is but I’ve never been a Dunkin where the staff is consistently so nice. And it’s not just one person, it’s all of them! It always makes my day better and is such a nice way to spread kindness within the community :)

James Robertson

They had the doughnuts that I’ve been searching for ..💗 Glazed strawberry 🍓 doughnuts!!!! made my whole weekend ty

Rahul K

We just visited today (12:00 noon) and loved the way they had received us with great service & understanding (broken window) it felt so nice (The Sweet Lady & her coworker too...)..., we really think the new management is better than the earlier as we live close by....! —— Great Work & Have a great day everyday...👍🏻

David

I always have a great experience here. The staff are always friendly. I get a specific iced coffee order with a lot of customizations and they always seem to get the ratio right. I got the same drink at other locations and they always seem a little off.

Spencer

This Dunkin' location is ok, but I started going to a different location due to the following issues: - My frozen chocolates were usually borderline flavorless. - There is one employee that is a stickler about having mobile order customers give their name at the speaker before pulling up to the window, even when there's no one else in the drive thru. Pro tip: If you only have one customer, maybe don't needlessly boss them around.

Anastasia Sandiego

Generally speaking, as I work nearby, they are on a consistant basis, running out of items. Oftentimes they run out of bagels, donuts, sometimes coffee or coffee specials/ drinks or syrups for drinks. There are long drive through ques at breakfast and lunch. The employees however are very courteous and nice, and work with speed and efficiency. The shop itself always appears clean.

Bruce Bentley

50 percent of the time they will screw your order up and not give you what you ask for

Anonymous

The staff are great, very friendly but this store is CONSTANTLY sold out of items. Not sure who does the ordering for this store but they will be without multiple items for days at a time and this has been an ongoing problem. Awful!

It's not the worst location, BUT it's annoying to be put on hold while employees take person calls. Even stuck waiting for a small order with no customers, and they sit around talking, then ask 7 times what you ordered before FINALLY making it! At least the location is clean, though.

Megan Pyndus

This location is always out of everything. Whenever I order, I can always count on one thing not being available. I understand that stores run out of supplies but it’s constant. However, the staff are so lovely and attentive. They always put a smile on my face whenever I go.