Café Grattitude

Place was very dirty, employee drinking soda while attending a customer, garbage can was full so easier to throw trash on the floor. Very poor customer service, employee should be wearing gloves and face covering while preparing food!

Walked in about 2p was kinda crowded, when it was my turn to order the Cashier SIDEL walked off had to get some to find her to take my order. Then she act like she didn’t know even wanna take my order at all. I should have left then, so I FINALLY place my order. I asked to speak to the manager I heard her talk SIDEL and I quote : these people AlwAYs want something . She never came she REFUSE to speak to me, when I asked her name she said why. I asked other employees what’s the managers name and EVERYONE refuse to give to me. She and that staff needs to be fired. This is not the last step for me, I will for sure talk to General Manager District Manager whoever.

Bathrooms smell horrible! Dirty, no running water on sink!! Should be closed down! Imagine employees hands how nasty they must be!!!

This location never fills the basket of fries and charge a arm and a leg for it at least fill it up too the top I feel shortened

Terrible service do not order a happy meal here ever! You will get toys from last year the employees do not care.

Hands down the worse McDonalds i’ve ever visited. I wait for 10 minutes with no one to help me, I show my order to the cashier, who has a headphone in and not even acknowledging the screen order. Asks me again in another ten minutes what my order is, to get it completely wrong. A large drink and fries, and ten nuggets, and they give me a sandwich. I recommend saving time and money. Not worth it to come here.

I went to this McDonalds today 10/22/2025 around 1:15 pm. The lady at the drive-thru had terrible customer service. I confirmed my order at the 1st window and I asked if I had entered my code. She rolled her eyes at me and told me what I had to pay. I asked her what was wrong and she said nothing. I told her why you have bad service. She rolled her eyes at me again and told me the price I had to pay again. I left McDonalds and went to another restaurant to get something to eat. People like that shouldn't be serving at McDonald's

I visited the McDonald’s at 200 Ne 167th on September 16th 2025 around 7:25am, and unfortunately had a very poor experience with the manager on duty. When I approached with a concern about my order, the manager was dismissive and spoke to me in a rude, unprofessional tone instead of trying to help. I asked her name she barely wanted to give me her name. I asked her to spell it for me she told me no call corporate and tell them the name I gave you. This left me feeling disrespected and unwelcome as a customer. I expect better treatment from management, and I hope McDonald’s addresses this with better customer service training, because no customer should be treated this way.

I ordered a number 4 MC Crispy and they didn’t put any of the toppings on there , just gave it to me plain , I really don’t appreciate that I was really looking forward to enjoying my meal ….. I ordered during late night shift 2Am …..🤦🏽‍♀️👎🏾👎🏾👎🏾

If I could have gave a zero review that's what I would have gave. I went to McDonald's at 9:20 and ended up leaving the McDonald's at 9:50 all because they made a mistake the night crew which was a dude a young girl. I was charged for the 6-piece Nugget and the fries as well as a Big Mac that I did not ask for and it was such a big confusion to the point where I paid with my Apple pay and he had to give me the difference in change in cash and then when I ask for the receipt the young dude proceeded to tell me that he could not give me the receipts. To tell you the truth is is very unprofessional and very unaccommodated I was in the line for over 30 minutes all because of the mistake that they made I checked my order and realized that they gave me a Big Mac and then the young dude and the girl comes and make it seem like it was my fault after I check my my order. I will never come back to that McDonald's if I could give a zero star review I would unprofessional.