El Pollo Loco
Mexican · Monterey Park
About El Pollo Loco
En El Pollo Loco de Monterey Park, te damos la bienvenida a disfrutar de auténticos sabores mexicanos con nuestro pollo a la parrilla, preparado con cariño y tradición. Ofrecemos una experiencia rápida y deliciosa, ideal para compartir con amigos y familia. Ven a descubrir por qué somos un clásico d...
En El Pollo Loco de Monterey Park, te damos la bienvenida a disfrutar de auténticos sabores mexicanos con nuestro pollo a la parrilla, preparado con cariño y tradición. Ofrecemos una experiencia rápida y deliciosa, ideal para compartir con amigos y familia. Ven a descubrir por qué somos un clásico de la cocina mexicana.
What Customers Say About El Pollo Loco
El Pollo Loco in Monterey Park receives mixed reviews. Many praise the friendly and efficient staff, especially mentioning Felipe, Carlos, Ashley, Ana, Lupe and Brandon. Customers also appreciate the clean environment and fast service. However, some complain about slow service during lunch and inaccurate orders.
Popular Dishes
Best For
Tip: Check the El Pollo Loco app for offers and accumulated points for rewards.
Features
What to see nearby
Data from Wikidata
Explore the area around El Pollo Loco
El Pollo Loco is located in Monterey Park, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.
Parks & Gardens
- Bella Vista Park (A 924m) — park in Los Angeles County, California, United States of America
Other Points of Interest
- Weingart Stadium (A 829m) — stadium in Monterey Park, California
Data from Wikidata
Frequently asked questions about El Pollo Loco
El Pollo Loco Monterey Park Reviews
Nice and polite order taker/ cashier. Delicious Pollo Bowls..Checked my PL app & had, buy 1 get 1 free offer!! So I got two Pollo Bowls for $5!! ( $2.50 each!!)..Always check app for offers and accumulated points.. 100 points equals $10.00 reward! 😃 I brought my own sour cream..😁
Nice and polite order taker/ cashier. Delicious Pollo Bowls..Checked my PL app & had, buy 1 get 1 free offer!! So I got two Pollo Bowls for $5!! ( $2.50 each!!)..Always check app for offers and accumulated points.. 100 points equals $10.00 reward! 😃 I brought my own sour cream..😁
I am giving 5 stars for Brandon! He provided excellent service was in friendly, courteous, and with a great attitude. Brandon truly represents what an outstanding employee should be. Thank you, Brandon, for making my experience so positive!
employees are always professional the food is great always cooked well if only it was bigger it would be even better.
Had a good experience. The crew member that took our order was nice and welcoming. We ate in and I noticed some great teamwork with the person who took our order and the cook. I had never seen that kind of communication, when some one would place an order that had a specific requirement in regards to pieces and type the cashier would ask the cook if such order can be fulfilled. If the cook gave the okay then the person taking the order would processed. That communication was wholesome. Would definitely visit again.
This Pollo loco is so good, they have very good service and it’s very clean. I will definitely be coming back to this location
This establishment is so friendly and welcoming with the best employees starting from the store manager, Felipe. His staff management Carlos, Ashley, Ana, Lupe, etc. They all are so respectful and welcoming. The food here is so Extraordinary and the service is fast pace, so you won’t waste time here. Expect your whole family/friends to have the most incredible experience of this life. Definitely a 5 star place.
employees are always professional the food is great always cooked well if only it was bigger it would be even better.
I am giving 5 stars for Brandon! He provided excellent service was in friendly, courteous, and with a great attitude. Brandon truly represents what an outstanding employee should be. Thank you, Brandon, for making my experience so positive!
This Pollo loco is so good, they have very good service and it’s very clean. I will definitely be coming back to this location
Had a good experience. The crew member that took our order was nice and welcoming. We ate in and I noticed some great teamwork with the person who took our order and the cook. I had never seen that kind of communication, when some one would place an order that had a specific requirement in regards to pieces and type the cashier would ask the cook if such order can be fulfilled. If the cook gave the okay then the person taking the order would processed. That communication was wholesome. Would definitely visit again.
This establishment is so friendly and welcoming with the best employees starting from the store manager, Felipe. His staff management Carlos, Ashley, Ana, Lupe, etc. They all are so respectful and welcoming. The food here is so Extraordinary and the service is fast pace, so you won’t waste time here. Expect your whole family/friends to have the most incredible experience of this life. Definitely a 5 star place.
We have been coming to this El Pollo Loco location for many years we can remember. We enjoy the chicken well prepared cook and we enjoy their other items like the Pollo bowl and the tosdada salad.
I came back and I noticed great improvements at the restaurant and the staff was polite and professional!
We have been coming to this El Pollo Loco location for many years we can remember. We enjoy the chicken well prepared cook and we enjoy their other items like the Pollo bowl and the tosdada salad.
I came back and I noticed great improvements at the restaurant and the staff was polite and professional!
We enjoy having lunch here it was fast to order and to get are food . it was very clean 👌 the restaurant and staff are nice and helpful.
I want to Thank Michael shift manager for taking care of me. Needed soup for my elderly mom who was struggling with her asthma. He asked me if I could be patient and wait a little while so he can make so more soup since they were out. My parents both said it was the best soup they have had a El pollo loco with plenty of chicken and lots of flavor. Mom felt better 🙏 Thank you!
We enjoy having lunch here it was fast to order and to get are food . it was very clean 👌 the restaurant and staff are nice and helpful.
I want to Thank Michael shift manager for taking care of me. Needed soup for my elderly mom who was struggling with her asthma. He asked me if I could be patient and wait a little while so he can make so more soup since they were out. My parents both said it was the best soup they have had a El pollo loco with plenty of chicken and lots of flavor. Mom felt better 🙏 Thank you!
One register open only, and this is during lunch hours. I usually spend 20 to 25 minutes of my lunch hour waiting for my food after I place the order, and it's not only a one-time occasion. This happens every single time I come here for lunch. This is the only reason I don't come here often even though I love their food.
Food ok,customer service at 2 ⭐️..lots of parking
Food ok,customer service at 2 ⭐️..lots of parking
One register open only, and this is during lunch hours. I usually spend 20 to 25 minutes of my lunch hour waiting for my food after I place the order, and it's not only a one-time occasion. This happens every single time I come here for lunch. This is the only reason I don't come here often even though I love their food.
Pet friendly but sanitary laws might be violated. If the dog bites someone , I don't know whether EPL would be partly responsible.
This place is going down hill... I got a very soup-y salad. Yuck! $10 salad and I couldn't even finish it.
Pet friendly but sanitary laws might be violated. If the dog bites someone , I don't know whether EPL would be partly responsible.
This place is going down hill... I got a very soup-y salad. Yuck! $10 salad and I couldn't even finish it.
Never coming back to this location. I don’t see no fkn Chicken on my plate. 14usd for a bowl of rice and beans?
The app orders are never accurate. The people here always act like you’re an inconvenience. I’ve lived and worked in the area for two years and I have never had a good experience at this pollo loco.
I bought a chipotle chicken burrito and it had no chicken. Not only that but the burrito was so small compared to other locations.
On 03 / 27 at 8: 21 They refused to sale a skinless boneless breast meal. Apparently the mananger told the worker cashier not to sale that. It hard to tell names none have name tags . She was the Manager no name tag
The app orders are never accurate. The people here always act like you’re an inconvenience. I’ve lived and worked in the area for two years and I have never had a good experience at this pollo loco.
Never coming back to this location. I don’t see no fkn Chicken on my plate. 14usd for a bowl of rice and beans?
I bought a chipotle chicken burrito and it had no chicken. Not only that but the burrito was so small compared to other locations.
On 03 / 27 at 8: 21 They refused to sale a skinless boneless breast meal. Apparently the mananger told the worker cashier not to sale that. It hard to tell names none have name tags . She was the Manager no name tag
The food was good. But I went today and I order a kids meal for my daughter two chicken tostadas and chicken. they only gave me two chickens and the side in the kids meal. But didn’t give me the tortillas and I also order a side of mashed potatoes they forgot to put it in the bag and I didn’t noticed all this till I got home. And every time I go there they always forget my items
Horrible service, I ordered a 16 pcs meal and only received 13 and 4 times called and no one would answer. I had to go back and they gave me 3 wings. If they sell by count one would expect them to be able to count to 16 as they sell a 16 pcs meal. Regret going.
Horrible service, I ordered a 16 pcs meal and only received 13 and 4 times called and no one would answer. I had to go back and they gave me 3 wings. If they sell by count one would expect them to be able to count to 16 as they sell a 16 pcs meal. Regret going.
The food was good. But I went today and I order a kids meal for my daughter two chicken tostadas and chicken. they only gave me two chickens and the side in the kids meal. But didn’t give me the tortillas and I also order a side of mashed potatoes they forgot to put it in the bag and I didn’t noticed all this till I got home. And every time I go there they always forget my items
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About El Pollo Loco
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2258 S Atlantic Blvd, Monterey Park, CA 91754
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2258 S Atlantic Blvd, Monterey Park, CA 91754
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