Spencer

It's Starbucks so bla bla, service was very good so

Wilson & Irais Soto

Great employees. One time my phone (or the Starbucks app) was acting up and I couldn't place a promotional mobile. We went into the store and showed them the promo on the app. They honored it, explaining that the system was down temporarily. Very helpful and kind.

Nick pinnetti

Have been a long term customer of this location. We usually come here whenever we are in town. Unfortunately the quality of the coffee, overall cleanliness and service have all slowly gone down over time. Our order was half missing/incorrect and had to wait much longer than usual. It seems like they are overworked, understaffed or both. I have noticed this at most other locations as well and the quality of the coffee is on par with Dunkin at this point, especially as prices continue to rise. Will give them a few more tries before giving up and getting my coffee elsewhere.

desiree Antonini

Disappointing Experience – Lacks Consistency and Quality I've visited this location several times, trying different drinks and coffees, and unfortunately, the experience has been consistently disappointing. Compared to other Starbucks locations, the drinks here lack balance—too much coffee, not enough cream or sugar, and overall poor execution. The Mango Dragonfruit Refresher with lemonade, for example, tasted watered down and lacked the vibrant flavor it's known for. What’s most frustrating is the lack of consistency. One of the things I love about Starbucks is knowing what to expect, but at this location, every order has been off in some way. Additionally, the staff here doesn't seem as friendly or welcoming as those at other Starbucks stores. It’s disheartening, especially when part of the Starbucks experience is the inviting atmosphere and great customer service. I hope this location improves, because right now it falls short of the quality and consistency Starbucks is known for.

One of the more ghetto Starbucks. Ordered a drink, arrived 15 minutes later to pick it up. I walk in 4 employees on their phones or socializing together. Not one customer in line. No other orders to be made. Just mine sitting on the screen, I showed signs of frustration and magically everyone went back to work. Guy asked what I’m waiting for , I told him, and had no idea the order was still sitting on screen. So what should’ve been a quick pickup; turned into a 25 minute wait for one drink. 🤦‍♂️ Due to lack of attention from employees and seeing how it’s a social club- won’t be back

Jose Lopez Morales

My little sister was waiting for the new holiday bearista cup and when we showed up, they told us they had none 😑 😒. And then the food was so bitter and the floor has like coffee or pee on the floor. One of the worst places to enjoy a simple coffee.

Car Wash

Slower than other Starbucks which are all slow to begin with

Asher Cohen

One star because I asked for light on the whipped cream and instead of light on the whipped cream ( just a little bit ) they gave me HALF OF THE CUP WITH WHIPPED CREAM. Try their Banana pecan cake it’s great! Make sure you ask for whipped cream on the side or in an extra cup .. same goes for ice .. if you get any drink with ice prepare to pay a ridiculous amount of money for a cup with ice & 2 ounces of your drink of choice. Don’t say you weren’t warned!

pilot vanquish

Decided to give this place a go since mast coffee is closed. What a mistake that was. Horrendous customer service. Zero stars if it was an option. Standing around like they don’t care. I won’t be stepping foot in this location anymore that’s for sure. If you need a Starbucks just go to the one in chappaqua by Whole Foods.

Anastasia Dragomirova

Thanks to this location’s bad service, I discovered a great Mediterranean Restaurant 2 min away! This location has paid parking!!!! After I paid for my parking in a 90F weather, I got to the door and found a sign “No, ice, sorry :(“ Apparently, they did not have food either. No sandwiches or protein boxes. Nothing, just empty space…. Where there is a will, there is a way… Both issues could have been resolved!

Victoria Clemente

Third time coming here and getting curdled milk (2%) in my iced coffee…. I get Starbucks everyday - it never happens anywhere else other then this location. Very disappointing.

Joseph Long

Worst I've ever been too. I was a partner with Starbucks for 4 years and I would never have my store run like this. I go in using the app and have to wait for about 10 min for someone to grab my drink. My tea lid was not even on all the way and spilled all over my leg and arm. My gf comes in and has to wait and her drink always spills on her. My coffee is never made correctly. The floors are sticky and the bar is disgusting. Very disappointed on this store