Cinnabon
Dessert · National City
About Cinnabon
At Cinnabon National City, we serve up sweet treats that bring people together. We're a counter-serve chain with a passion for cinnamon rolls and other baked goods that warm hearts. Our specialty frozen beverages are the perfect complement to our freshly baked goodies. As you step into our cozy spac...
At Cinnabon National City, we serve up sweet treats that bring people together. We're a counter-serve chain with a passion for cinnamon rolls and other baked goods that warm hearts. Our specialty frozen beverages are the perfect complement to our freshly baked goodies. As you step into our cozy space, you'll feel like you're in a haven. Customers rave about our generous portions and friendly service - we love seeing regulars come back for more! Whether it's a quick treat or a sweet indulgence, we can't wait to serve you at Cinnabon National City.
What Customers Say About Cinnabon
Cinnabon in National City is known for its delicious rolls and exceptional customer service, with staff like Abby and Luisa receiving praise. However, some customers have experienced stale buns and inconsistent service, with a few negative experiences regarding closing times and employee attitudes.
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Tip: If possible, go when Luisa is working, as customers rave about her service. Be sure to check the freshness of the buns before purchasing, as some customers have received day-old or stale rolls.
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Frequently asked questions about Cinnabon
Cinnabon National City Reviews
It smells delish throughout the mall. I first got the cinabites and the 4 of us weren't satisfied. Bought the big one and we shared. Guy was so happy at his job that it makes me want to go just to see him. But the Buns are the Bomb. Enjoy
Wow mouth watering and lot of sugar with cinnamon flavored rolls. Full day calories.
The rolls a super delicious and the service was excellent.
It smells delish throughout the mall. I first got the cinabites and the 4 of us weren't satisfied. Bought the big one and we shared. Guy was so happy at his job that it makes me want to go just to see him. But the Buns are the Bomb. Enjoy
Wow mouth watering and lot of sugar with cinnamon flavored rolls. Full day calories.
The rolls a super delicious and the service was excellent.
Great service and delicious rolls. Abby was really helpful for reading prices since I forgot my glasses, and she found me a great deal.
Great service great energy always fresh and satisfying fast never wait long thanks to the young ladies at the register and working
I love when Luisa takes my order, the connabons are great and the tea is even better
Exceptional customer service, patient staff helped troubleshoot issues on app. Also yummy.
Nothing but great service and a welcoming atmosphere everytime I come here. 😁
I love the food here at Cinnabon! The people working were very kind. They let me sample a few things too.
Nothing but great service and a welcoming atmosphere everytime I come here. 😁
Great service and delicious rolls. Abby was really helpful for reading prices since I forgot my glasses, and she found me a great deal.
I love when Luisa takes my order, the connabons are great and the tea is even better
Great service great energy always fresh and satisfying fast never wait long thanks to the young ladies at the register and working
Exceptional customer service, patient staff helped troubleshoot issues on app. Also yummy.
I love the food here at Cinnabon! The people working were very kind. They let me sample a few things too.
The smell of Cinnabon is so good. One of the employees was doing the right thing. He gave us the box not from the display in front of the register. I think everything was delicious. I hope they always make everything fresh.
The cinnamon roll is very good, the cinnamon stick and dip is good also. The ice mocha is about $5, could probably get a better cup from Jack in the box for $3. Staffs are friendly and attentive, however, could use a menu with prices to avoid going over a small budget.
The smell of Cinnabon is so good. One of the employees was doing the right thing. He gave us the box not from the display in front of the register. I think everything was delicious. I hope they always make everything fresh.
The cinnamon roll is very good, the cinnamon stick and dip is good also. The ice mocha is about $5, could probably get a better cup from Jack in the box for $3. Staffs are friendly and attentive, however, could use a menu with prices to avoid going over a small budget.
Friendly service. Nice upsell, bro, but I’m good with one cinnamon roll and my black coffee. No milk alternatives for lactose intolerant folks. Meh.
Food was good. They were pretty quick and Delia was very patient !
Friendly service. Nice upsell, bro, but I’m good with one cinnamon roll and my black coffee. No milk alternatives for lactose intolerant folks. Meh.
Food was good. They were pretty quick and Delia was very patient !
So I actually Haven't had a classic roll I want to say in like two years now and so I was excited to go today and have one but It wasn't good. It's kind of stale and the bread tastes different from what I remember and i even bought extra icing. The cashier even offered for the second one to be 10% off, which makes me think now that probably it's been there for a while and they're trying to get rid of them. It's also a pretty warm day and I asked the cashier to give me a big tall water with ice and she agreed to it but then they just handed me over this small half cup of water with no ice after i paid. I don't really know what the issue was there. If I needed to pay because I asked for a large water that would have been fine with me but she didn't say anything. My kids were with me so I didn't want to stir up trouble.
So I actually Haven't had a classic roll I want to say in like two years now and so I was excited to go today and have one but It wasn't good. It's kind of stale and the bread tastes different from what I remember and i even bought extra icing. The cashier even offered for the second one to be 10% off, which makes me think now that probably it's been there for a while and they're trying to get rid of them. It's also a pretty warm day and I asked the cashier to give me a big tall water with ice and she agreed to it but then they just handed me over this small half cup of water with no ice after i paid. I don't really know what the issue was there. If I needed to pay because I asked for a large water that would have been fine with me but she didn't say anything. My kids were with me so I didn't want to stir up trouble.
2 stars for because of the good service. It saved it from one star. The employees were kind and quick, friendly even. The product is not so good. Stale, not even warm, overpriced for low quality . I bought a churro swirl & mini Cinnabon. They were cold and stale hard to bite I took 2 bites threw it away & I had bought icing for $1 for the churro pff. Waste of money the Cinnabon was also cold & doughy we just threw them away. Won't be back for sure. I got fooled by the delicious smell & look of the product. but nope not again 👎
2 stars for because of the good service. It saved it from one star. The employees were kind and quick, friendly even. The product is not so good. Stale, not even warm, overpriced for low quality . I bought a churro swirl & mini Cinnabon. They were cold and stale hard to bite I took 2 bites threw it away & I had bought icing for $1 for the churro pff. Waste of money the Cinnabon was also cold & doughy we just threw them away. Won't be back for sure. I got fooled by the delicious smell & look of the product. but nope not again 👎
I love Cinnabon but usually go to the one in parkway plaza, where the rolls are soft and gooey. The rolls at this location were so dry I couldn’t finish a single roll. Very disappointing
If you try this place be ready for your order in mind, I was undecided, and the lady on the register was in a mood like I'm her mother of this teenager, excellent costumer service and a smile it's part of your uniform
Delia and Luisa gave me bad customer service they don’t do they job and was talking about boys the whole time was serving my Cinnabon the food is good the service with those girls where bad
Worst customer service of any retailer. Refused service because they decided to close early without updating their hours online. Made a 40 minute trip, and yet they wouldn’t provide service over a matter of 3 minutes. Closing time posted was 7pm, and yet at 6:03 they refused service. Will never spend my money with any Cinnabon ever again if this how they treat their customers. Thanks for wasting 40 minutes of my life.
This place is a disaster. Employee was texting while frosting buns. Sketchy business practices as well... We asked for three fresh buns, and she said we could get 3 for x amount or 4 for less, so we got the four buns. Come home to find out they're day old buns. Bait and switch? That's just wrong.
I love Cinnabon but usually go to the one in parkway plaza, where the rolls are soft and gooey. The rolls at this location were so dry I couldn’t finish a single roll. Very disappointing
Delia and Luisa gave me bad customer service they don’t do they job and was talking about boys the whole time was serving my Cinnabon the food is good the service with those girls where bad
If you try this place be ready for your order in mind, I was undecided, and the lady on the register was in a mood like I'm her mother of this teenager, excellent costumer service and a smile it's part of your uniform
This place is a disaster. Employee was texting while frosting buns. Sketchy business practices as well... We asked for three fresh buns, and she said we could get 3 for x amount or 4 for less, so we got the four buns. Come home to find out they're day old buns. Bait and switch? That's just wrong.
Worst customer service of any retailer. Refused service because they decided to close early without updating their hours online. Made a 40 minute trip, and yet they wouldn’t provide service over a matter of 3 minutes. Closing time posted was 7pm, and yet at 6:03 they refused service. Will never spend my money with any Cinnabon ever again if this how they treat their customers. Thanks for wasting 40 minutes of my life.
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About Cinnabon
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3030 Plaza Bonita Rd Suite Fc2, National City, CA 91950
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3030 Plaza Bonita Rd Suite Fc2, National City, CA 91950
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