David Conyers

Asst. Manager , Tammi is very rude, doesn't like waiting on people, I stood there for15 minutes while she was hollering and screaming. Very rude, will not be back!!!!!!

Ka To

730pm on a Wednesday. No cars moving through the drive thru. Wt. F. 0/10. Will never return.

Areshma Niles

Pulled up to the Drive through, never received assistance, yet they were open until 12am. I was there at 9pm.

Chippy Dunkin

Ordered a simple kids meal double hamburger mayonnaise only get the hamburger has cheese on it. My Husband passed the hamburger with cheese back through the window. They take the same hamburger scrape the cheese off leave majority of the cheese, but scraped it off put it back in the wrapper and gave it back to him in a fresh bag all of This whole establishment is garbage

Kimberly Hernandez

Came to this Burger King at 8:30 in the night and the Hispanic guy taking orders took about 30-40 minutes to get my food and not only that the two females that were inside did not let me take my baby sister into the restroom and mind you I had to leave my car in the drive thru because we were still waiting on our food !! ,we left at 9:15 and not only that the burgers were cold and soggy

Shakiri Patrick

If I could give ZERO STARS, I would! It’s the middle of the day and their dining room is closed, forcing you to use the drive thru. Drive thru takes a minimum of 30 minutes, that’s not fast food! They also make you wait at the first drive thru window instead of pulling forward so their clock doesn’t show the true time of how long they make customers wait. I hate coming here.

Tatum Collection

This Burger King needs a serious investigation by the city of Charlotte. I have never once in my many years of life experienced such horrible customer service. I have attempted this Burger King six times total just to sit at the window with no response, to drive around the building to see employees sitting on the counters bent over, bottoms out, on their phones or outside hanging out in their cars. If you have a question, it will not even be answered at the menu ordering station. Every customer at this location is an inconvenience to its employees. I have considered contacting corporate multiple times and the visit I just had at this location just made me realize that I don’t think corporate can even do anything about this staff. This location needs to be demolished and rebuilt again from the inside out. I am utterly disgusted.

Ashley Pitts

I ordered on Uber eats took 3 drivers to waste there time 3 hours to say they didn’t have it ready then at the last minute cancel the order. In which they could had just done in the first place, then they said the food had been picked up in which the food was never even made. This store should be closed down it Keeps going down hill. Cooperate need to find new owner or just send someone to fix this. Waste of time and money. Here is the picture I took they have the time on the top. Poor people who wasted their time & gas I am sorry for them but not for buger king.

Nathan Bryan

When I pulled into the drive thru, there were two cars ahead of me. I heard both drivers yelling to try and get the attention of the workers, but they never answered and eventually both other cars pulled away without ordering. I then pulled up and had to wait 5 minutes before being able to inform the worker that I had placed an order through the app. She had me pull forward and I then waited another 5 minutes before she came to the window and told me to wait. After another 10 minutes, she handed me my order. I did not receive a receipt. When I checked my order, it was wrong. My burger had onions on it, which I am allergic to and had requested that they not be included. The mozzarella sticks that came with my order were tough, chewy, and barely warm. The fries were warm but did not taste fresh. The only positive was that the drink was correct.

Tiffany Lecky

I ordered online to pick up at the window. I get my order and all the food was cold, plus the drink was wrong. I drove all the way back and told them the situation. I waited 3 minutes. They then gave me a new order which again was still cold. I waited another 3 minutes for them to give me over heated up burnt food. I can't even eat it and I lost my lunch break to find another place to eat. 1 star because I had no choice