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Toms #25
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Palmdale

Toms #25

★★★★ 4.1 · 120 reseñas

Bienvenidos a Toms #25, un rincón acogedor en Palmdale donde podrás disfrutar de auténtica comida americana desde el desayuno hasta la cena, con un toque mexicano y batidos irresistibles. Con una atmósfera relajada y valorada por nuestros clientes, somos el lugar perfecto para co...

Toms #25

Burger · Palmdale

4.1 · 1,638 reviews Google

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www.tomsfamous.com
Yelp 3.0 (311)

About Toms #25

Bienvenidos a Toms #25, un rincón acogedor en Palmdale donde podrás disfrutar de auténtica comida americana desde el desayuno hasta la cena, con un toque mexicano y batidos irresistibles. Con una atmósfera relajada y valorada por nuestros clientes, somos el lugar perfecto para compartir buenos momen...

Bienvenidos a Toms #25, un rincón acogedor en Palmdale donde podrás disfrutar de auténtica comida americana desde el desayuno hasta la cena, con un toque mexicano y batidos irresistibles. Con una atmósfera relajada y valorada por nuestros clientes, somos el lugar perfecto para compartir buenos momentos y sabores deliciosos. ¡Te esperamos con los brazos abiertos!

What Customers Say About Toms #25

Tom's #25 in Palmdale is a local favorite known for its tasty burgers, reasonable prices, and friendly staff. Many reviewers highlight the breakfast specials and large portions. Some customers have noted issues with music and uncooked food.

Popular Dishes

cheeseburger onion rings bacon and egg burrito chicken strips breakfast special (3) friend chicken dinner meal steak and eggs plate Tom's breakfast burrito

Best For

Families Locals Casual Quick Bite

Tip: Try the breakfast special for a great value. The staff is friendly and attentive, offering refills and checking on customers.

Features

🌳 Outdoor 🅿️ Parking 🚗 Delivery Accessible 🌅 Breakfast 🍽️ Lunch 🌙 Dinner Coffee
🎯 Casual 🛋️ Cozy 🤫 Quiet Trendy 👨‍👩‍👧 Family 👥 Groups

Frequently asked questions about Toms #25

Toms #25 is located at 695 W Palmdale Blvd, Palmdale, CA 93551, Palmdale.
Toms #25 offers burger cuisine.
Toms #25 has regular opening hours. Check their profile for updated schedules.
Toms #25 offers the following services: dine-in, takeaway, delivery.
The most recommended dishes at Toms #25 based on customer reviews are: cheeseburger, onion rings, bacon and egg burrito, chicken strips, breakfast special.
Toms #25 is ideal for families, locals, casual dining, quick bites.
Tom's #25 in Palmdale is a local favorite known for its tasty burgers, reasonable prices, and friendly staff. Many reviewers highlight the breakfast specials and large portions. Some customers have noted issues with music and uncooked food.
Try the breakfast special for a great value. The staff is friendly and attentive, offering refills and checking on customers.
1,638
Reviews

Toms #25 Palmdale Reviews

4.1
1,638
5★
54%
4★
23%
3★
10%
2★
5%
1★
8%
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Sabrina Williams

The food was good. I ordered the wrong thing my daughter recommended that was good to her. What i did order was good chilli cheese fries with pastrami. I was pleased with it. Its the signature fries thats the bomb. The one i was suppose to order and forgot all i remember is she told me they had good pastrami😀

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Naeemah Edwards

Tom was so freaking good! The service was amazing and Tom’s is a great place to dine-in with your family! Highly recommend!

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Matthew

This place was awesome, reasonably priced, with great portions and good food. Hash browns were dried but everything was good. Highly recommend their pancakes. :)

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Jay K

Good burger, great chili fries, great service Dinner like atmosphere

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Syreeta Batiste

It was great and had a variety of foods on the menu. The atmosphere was very nice and pleasant. Great views to look at while enjoying your meal. The staff members were friendly and so welcoming.

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Isabel Gutierrez

Love this place period everyone is nice

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Elizabeth Ayres

I love this place! Quality food and large portions for little $$. One of my favorites is the (gigantic) cheese quesadilla that comes with beans and rice for under $5. What!? Freaking awesome. And there are strong and confident people working there so you know your order will be on point.

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Michelle Cova

My kids and i have been dining here for 4 years and this is always their #1 spot. My kids love this place! its always clean and because the food is always delicious, fast, and presentation is never sloppy.

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Ramiro Adame

The food is great but I thought the breakfast plates came with hasbrown.

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Rex_

The burgers were definitely not great, but the hotdogs will always hold a special place in my heart being as it beats out any other ive had. The cheese fries are on-point. Truly definition of an amazing dinner. Thank you!

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Heriberto Rodriguez

As always at the Palmdale Boulevard location, the place and bathrooms are very clean, the employees are very hard-working and friendly, it is the only place where my stomach does not get sick.

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Carol Johnson

Breakfast was top notch. Had Veggie Omlette. One of the best we've had when eating out. Service excellent; had a sign indicating we could remove our masks once we were seated (nice to have expectations spelledout). Priced right, lots of choices. We'll be back.

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James Harris

Best fries I've had in a long time. Their 50/50 burger is incredible (half bacon, half beef). The line for In-n-Out was ridiculous so we gave this place a try, BEST DECISION EVER! Classic burger coasters about as much as a double double but had more meat and tasted better.

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Joshua M Sipes

4.1 stars doesn't do justice. Came by today, a Monday while staying at a nearby hotel. You can smell the grill from outside, nice diner inside with lots of light, they also have a drive through. Got a double cheeseburger combo, add bacon and jalapenos. They have great prices for a delicious meal and nice people, and I wanted to add a five star to help that. Oh and if you come by, I like tipping, and they only do cash tips, I wasn't prepared, sorry gents.

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Fabi Castro Official

Package packing packet whatever you call it it's packed 😂 fast service but with great quality food the restaurant could be larger because it's always filled 2 capacity everybody working there always looks miserable especially the people taking your order but it's just because they've had a long day I recommend the Greek salad with chicken it's my favorite with blue cheese it's amazing and the garden salad is always fresh and has a good mix of green. The seats are meant for four full size adults if you have a larger party than that you might have trouble finding a booth that sits eight people. The zucchini is great but they use Mexican squash instead of the Long squash the burgers are amazing but don't order the omelette I don't know who's cooking but the egg is always burnt and never soft I have ordered it twice and it's always the same. The chicken tenders were hard I don't know how long they were sitting there I also recommend the steak sandwich. Don't come here for coffee it's a little watery I've been to all locations my favorite is the one with the robot

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kelise brady

Amazing food and customer service!

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Patricia Strong (Tricia)

Fun music, quick service and delicious food. We had the Tom's Signature Omelette and #1 Special

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Dylan Wayne

Amazing experience at this location, no robot but still five stars 🔥🔥🔥

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Karla Zapata

Stopped by with my mother in law on the way back to LA. Staff was great! Fast and friendly. Food was fresh and the portions were amazing for the price. Got the chicken tenders and I’ve had a lot of chicken tenders from different establishments and these are by far the best! 10/10

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Sherril Daniels

Had breakfast for dinner. Ham and eggs breakfast. Tasted great. It's really a big menu. The service was what stood out for me. Super nice people. Our server even made a special request milkshake for my brother. We came in close to closing, and they said not to worry. We had plenty of time.

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Ed saga

I love going to Tom's.... This location in particular. Their are many other Tom's but this one is the best. The food is delicious, the service is always with a smile and the atmosphere is very friendly. Today's visit, I ordered a steak and eggs special. When I got the steak it appeared uncooked, so, I took it back and with in minutes they had fixed it to my desire. Thank you to the chef. Another event that happened today was with my service animal. We were asked about it and even though the questions they asked were illegal they understood and didn't press on. Thank you management. After the set backs today, my family and I still enjoyed out time and food at Tam's.

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Edward Carbajal

Been coming here every time I'm on a work trip, food is always great, service is always quick even in the busy hours

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Don

Great food and they hook it up!!

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Jimmy Z

Tom's Burgers #25 A+++ The place is clean The employees are friendly & polite... & the food is plentiful! The menu is huge and I understand they serve breakfast all day. I just realized they serve pastrami... I'll be testing that out on my **next visit!! 5 Stars all around!

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Albert England Jr.

Had the double cheeseburger special and the large onion rings. Best burger and rings that I have had in years! Truly no exaggeration. The onion rings were real onion and coated in a light tempura and so many on a dinner plate that I couldn't begin to eat them all. The burger ingredients were all fresh and piled high. Great food.

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Deanna V

Great drive thru service! Not a long wait! Food was prepared perfectly! All was delicious too.

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Rudy Esparza

Food is delicious, staff is very attentive

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Aaron Gutierrez

Thank you Priscilla for the great service and free coffee refills,haha

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Pat Gardner

The food is always great. The place is clean and all the staff are friendly. It is very convenient to order when you come in, then sit and wait a short time for your food to arrive at your table. The chicken and waffles are really special, and the servers are friendly and prompt with refills.

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Paula Nolasco

This establishment was really clean and the food was prepared really good. Bathroom we're very clean. Service was very friendly, food preparation was excellent. Like the fact that they served the salad first along with your drinks!, & Refills are free😋. I was surprised 😯, usually elsewhere they charge you🤨 but not here overall loved the whole experience. Food was 👍, well cooked & prep.

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ARTURO LOPEZ

Family four meal, my favorite item for the Family. Very affordable meals. Drive thru isn't pack compared to McDonald's

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jay Nunez Jr

Tables and whole dining area were clean. Food was good and service was great

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Martin Estrada

Great food excellent service. Had breakfast, it was delicious. Service was great and attentive.

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Amanda Bernun

This place is great. The burger we had is delicious.

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John Mendoza

Tom’s could be hit and miss on some items but the Club Sandwich was definitely a hit. Enjoy this combo along with the onion rings. Definitely recommend.

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Cindy Lou Downey

Excellent customer service!! Katherine was OUTSTANDING! Food is always super amazing!!

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Rowena Montesclaros

The place is nice and clean especially the restroom . Food is yummy, price is reasonable .

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Kenny’s Piano Classics

Tom’s Burgers 25 is a great place to eat! It’s very clean there, and the food is so good! They wait on you while you eat, refill your drinks, get you more bbq sauce if you need it, etc. I also found the prices to be very fair.

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Annie Macias

They have the best burgers and they make their own thousand islands and it’s yummy

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Armando Ortiz

Quick serve diner with all the regular options you would expect. Burritos, breakfast staples like french toast and pancakes with eggs and a side of sausage or bacon. Juicy burger combos made fresh and priced well. They even have dinner options too. Good service and the food always tastes great. My favorite lunch item is a Bacon Cheeseburger combo and for breakfast I usually get the Tom's breakfast burrito!

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Dusty Green

Outstanding experience. I wish we had a Tom’s Diner in Houston. Service from Joshlynn was superb.

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Michael R. OverDose

Muy bien el servicio! Muchas gracias por todo. The best Toms location in my opinion! :) great food and service.

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Midnight Wolf

Food amazing as always. Joseline was top tier with her service, friendly and attentive.

Joy Queen
Joy Queen

My bacon and egg burrito was good. Great customer service.

Marcelo Bermudez
Marcelo Bermudez

Great spot for an old school breakfast. Disappointed they dont have corned beef hash, but they do have a solid steak and eggs plate with hash browns.

Disgruntled Customer
Disgruntled Customer

I ordered asada fries with extra cheese. I should have checked and didn't know they use nacho cheese instead of cheddar cheese. I would have made sure to specify extra cheddar cheese. My plate was over flowing with nacho cheese; they did not skimp. I just don't care for nacho cheese that much. It was too much for me and the plate. I didn't want to complain about my order because it was correct but I did and they were very kind and remade it for me with cheddar. So yummy.

bryan sidler
bryan sidler

It has become my go to spot since moving here, my close buddy who's been helping has been a fan of theirs as well. The food is excellent, the service is wonderful - it really is a family restaurant and they ttreat you like family. Prices are fair, portions are exceptional and the quality is there. Not only one of the best spots in the Palmdale area but for those that eat regular food one of the healthiest. In closing the best way to put it is in 24 hours we ate there three times, and that was just the beginning.

David “Loco Dave” Des Autels
David “Loco Dave” Des Autels

Tom’s Palmdale: A Breakfast Worthy of Legend From the moment I walked in, Tom’s felt like a place that knew how to honor its guests. The service? Impeccable. Warm, attentive, and genuinely welcoming—like I was a regular even if it was my first time. They didn’t just serve breakfast; they served belonging. Now the food—phenomenal doesn’t even begin to cover it. The scrambled eggs were silky and rich, the bacon crisped to perfection, and the pancakes? Golden, fluffy, and crowned with a dollop of butter that melted like a sunrise. Every bite sang with flavor, every plate felt like it had been cooked with care and pride. This wasn’t just a meal. It was a moment. A grounding, ambient start to the day that made me feel like a valued part of something special. Tom’s Palmdale delivers classic comfort with a touch of magic—and I’ll be back to taste that enchantment again.

Liza Brown
Liza Brown

My fav Tom's in the AV. Always great customer service. Food always fresh & love the big quantity as well. I usually get the Tom's breakfast burrito & it's always way bigger than any other Tom's I've been to. They're not stingy at all.

Deanna Valdez
Deanna Valdez

Clean restaurant: friendly staff. Delicious food! Prepared perfectly too!

TJ
TJ

Awesome service, friendly and the environment is clean. Food was hot, fast and served with a smile! The chicken strips are real, not processed junk.

Michelle Cochran
Michelle Cochran

I visit this location a couple of times a month, and today’s service truly stood out. David provided exceptional hospitality from start to finish. He checked in on our meal several times, ensuring everything was perfect — both in quality and presentation. This is the first time we had an experience this exceptional. The team here is always friendly and helpful but David is the reason why I decided to do a review! We need more David's in the hospitality industry! Great job David! We look forward to seeing you again!

Elisa C.
Elisa C.

Good food and good prices. The staff is friendly and the booths are clean. The club sandwich was delicious, good portions!

Jellybird 84
Jellybird 84

Very casual restaurant with a drive thru option. We ordered the breakfast special numbers 3 and 4. Both plates were delicious! Staff was friendly.

Cici Rose
Cici Rose

Love there chili cheese fries. Had a street taco from there for the first time. Lots of meat and for only 2.99. Not a bad deal. Small order of chili cheese fries was kinda pricey though Recommend.

Jorge Alvarado
Jorge Alvarado

My first time here. I tried the Greek Salad with Gyro meat and it was spectacular. I will definitely dine at another Toms when I see one.

David Lara
David Lara

We love, love, love Tom's we eat there for lunch about 2 times a week for work, the workers are great, friendly, check on everyone for refills, ask how we are doing, if we need anything. Prices are pretty still reasonable. Just a great place to eat, any time of the day.

One Love
One Love

Great place for a breakfast meetup. Large portions of good. The omelettes are good French toast, pancakes, hash browns or country potatoes, are some of our favorites. Order at the counter and they will bring the food to your table. Sometimes it gets busy, but we always can find a table. The workers are friendly but bring cash for the tip. They do work hard since it gets busy, and the food is always good.

G Yoko
G Yoko

With today’s prices you cannot beat the breakfast special. 2 pancakes, 2 eggs, choice of 3 pieces of bacon or sausage. The special includes a coffee, or small drink. For $10.00 you can’t go wrong. Give them a try.

Yvette Martinez
Yvette Martinez

This was the best friend chicken dinner meal we have ever had. Everything was delicious and the prices were great 👍 we will definitely be back...

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Joe D.

I've been a longtime customer of Tom's, and it continues to be one of my go-to burger places in the area. The food is always fresh and tasty, prices are very reasonable, and the staff has a friendl…

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Joe D.

I've been a longtime customer of Tom's, and it continues to be one of my go-to burger places in the area. The food is always fresh and tasty, prices are very reasonable, and the staff has a frien…

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Joe D.

I've been a longtime customer of Tom's, and it continues to be one of my go-to burger places in the area. The food is always fresh and tasty, prices are very reasonable, and the staff has a friendl…

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Joe D.

I've been a longtime customer of Tom's, and it continues to be one of my go-to burger places in the area. The food is always fresh and tasty, prices are very reasonable, and the staff has a friendl…

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Greg Y.

Came in for a quick breakfast! With today's prices you can't beat breakfast special. 2 pancakes, 2 eggs, choice of 3 pieces of bacon or sausage. The special comes with a choice of coffee, or small …

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Don C.

Stopped last night for a cheeseburger with a friend. Best tasting cheeseburger I have had in a long time. We ordered a side of onion rings which were sooo delicious. They give you a ranch dipping…

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Mark McGovern

The combo breakfast burrito called Tom's Burrito is extremely good. Ask for an extra salsa since you don't get enough with the one they give you. The chicken tenders are really good. The dining area is very comfortable. They don't appreciate you walking into the restaurant naked.

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Kevin Gray

Very good food, breakfast, lunch, or Dinner, they have what you want .

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Patrick Kossow

Just enjoyed a patty melt & fries at Toms. They have one of the best patty melts in the AV. Their seasoned fries are top notch. The only issue I had with this visit is the soda. It was flat and didn't resemble the taste of Coca-Cola that we all have come to enjoy. My daughter said that her cheeseburger was mighty tasty as well.

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J D

Tom's is a good place to go for a good meal. It's a family friendly place with a large menu, including a kid's menu & they offer some meatless choices, which I really appreciate. Sunday morning's can get a bit crazy but they are usually ready & well staffed. They serve breakfast, lunch & dinner. They have a drive-thru, they take phone orders & orders to go. It's definitely one of our go-to places when I am not cooking. They offer a $2 off coupon that can be printed from their website. We like Tom's Famous Family Restaurant's. Try a location near you.

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Michael Langford

Food was good just menu needs to be more presentable

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Eugenia J Mazariegos

Their meals plates are so big good enough to share.

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Sebastian Vasquez

First time from the east coast, but the food is good. One of my uncle's favorite spot🌟🌟🌟🌟🌟

Jorge Mireles
Jorge Mireles

Great service 👏 the people are friendly and make you feel at home.

Kimberly Lucero
Kimberly Lucero

Their breakfast is delicious good size portions. The price is good , place to take your whole family large selection to choose from. Friendly service. The coffee is good.

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Martin S.

The food ok not good I don't like the fact that we have to get in line to order the food instead of us sitting down and having the waitress come to our table and take our order. We even had to get …

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Sweet Mo

The food is Great!! Rates 5 stars. & The servers are friendly and attentive. My main reason I rate 3 stars is Tom's manager, Her name is Samina. I Love the food but this manager is very unprofessional. She lacks courtesy to the customers but worse than that her employees. She yells and belittles her employees on a daily basis. This is my favorite lunch spot and Because I find this offensive, I now order through the drive through and enjoy my lunch in my car. I would suggest that she take a leadership course and learn to inspire the staff instead of feeling like they need to be disciplined. Rant Over 😆

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Marie Williams

The food is good but they take away too long to make regular breakfast. I went and got breakfast this morning after sitting in their drive-thru for 20 minutes for two pancakes three sausage and two scrambled eggs.... they forgot my butter.

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Jeffrey Chisholm

I wish I could give this location more stars, but overall it was just average. My wife and I both got breakfast burritos which were very good sized, but the service was not impressive. They forgot our salsa and sour cream, but unfortunately we didn't notice until we got home. The burritos were very dry, and definitely needed something extra. I could have ordered them with sauce so I guess if I go back I will try them that way instead. As mentioned above, nothing of special note at this location.

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Derek Shuster

They take to long to make your breakfast. waited 20-25 minutes, Not good for people who have to get to work or make appointments Not the first time having to wait. Not coming back for morning food, Other locations are faster

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Julie (Sheepps)

Same as other Tom's foods good for the price you pay. Only thing is this Tom's took forever to get our food. We were drive threw and only ordered 2 things that were the same and it still took like 25 minutes to get. Definitely not a place to go when your in a hurry.

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Juan Damas

Food was awesome, customer service was below expectations, never in my 49 years have I been treated like that. Cell phone more important then customers.

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Roy Denish

Old decor with nice high chandeliers. The service was good and the staff greet patrons exceptionally well. The menu offers especially hamburgers and gyro. The meat was very tender but the pita bread was very dry. They offer gigantic plate of fries good for two people. Average cost for two is around $ 18.

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Dara

I usually like to come to this Toms burger location because the food is always great tasting and fresh. But today 1/7/22 I was disappointed on how you guys changed the chicken strips recipe. It had an off taste and really hard to bite in and chewy. Please go back to the original recipe!

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Mike T.

Food and coffee were pretty good, service was fast, but the music sucked! One of my top complaints of any restaurant is when the managers think that EVERYONE will like their taste in music. musi…

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Frank Sparks

Of all the Tom's in my area this is the one I have found with the best service and food. Drive thru can be very slow at most times. UPDATE...feb 8th 2023 Went in for breakfast today at around 10:15 am service was the pits. Ordered the two egg and bacon and hash brown breakfast with a orange whip drink and coffee. Order taker started taking order then passed it of to another who finished the order and handed me my receipt. It was the merchant copy, not the customer copy. The food came with no bacon. Went to cashier and the original order taker said she didn't give me the merchant copy. She was right, the girl she handed off to finish the order did. She was pretty indignant and I decided to just get my money back and leave. THIS is the only real problem with Tom's is the service. There are times you wait forever in the drive through for a simple BLTA (bacon,lettuce,tomato and avocado.) I add a slice of onion and you would think I ordered a side of caviar for what they charge for a slice of onion to be added. ANY WAY, another day of guessing what the service will be like at Tom's. This was at Tom's 25 on Palmdale Blvd across the street from Palmdale Hospital.

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Adam Yates

I haven't had a good experience in this place for the last three times now. First, it's always hot inside; while I can understand air conditioning is expensive, they have ceiling fans strategically located above, but either they're not on, or they're on the lowest setting so they don't help at all. The food's not that good-last time I got a spanish omelet, and it had no taste, and very little inside. The service needs improvement also: a good restaurant will at least welcome you and escort you to a table. Not here, they do give a welcome shout out, and brusquely lead you to a table, but after that, nothing. These Tom's have a lot of potential for improvement, but they need to work on it.

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Karla Camacho

I use to love this place but the last few times I have picked up, the orders are wrong. Tonight, the meat for the tacos was burnt (they put the works on it when I asked for plain). The hamburger buns were burnt along with the hamburger patties. The only good thing on this order was the fries. I went in and they weren't busy so I'm not sure if this food was from the night before but it was not good.

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Mark D.

Had the $9 asada burrito. One third was dry, chewy neat. 😔 (Picture is from eating one half.)

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Kris Cont

Waited over 15 minutes in drive through got the wrong food called to get a refund and they made me come back in store so I missed my lunch and didnt even get food horrible horrible experience

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Mzxo C.

Don't eat here I called food environment this place is discussing I watch the lady pic some fries up by her nasty azz hands and put them in the fryer I'm gonna give yall zero stars everyday until thi…

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Mzxo C.

Don't eat here I called food environment this place is discussing I watch the lady pic some fries up by her nasty azz hands and put them in the fryer I'm gonna give yall zero stars everyday until t…

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Mzxo C.

Don't eat here I called food environment this place is discussing I watch the lady pic some fries up by her nasty azz hands and put them in the fryer I'm gonna give yall zero stars everyday until…

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Mzxo C.

Don't eat here I called food environment this place is discussing I watch the lady pic some fries up by her nasty azz hands and put them in the fryer I'm gonna give yall zero stars everyday until t…

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Dre D.

Such a horrible experience horrible customer service I feel like if I'm paying my hard earned cash, I should be able to say how I like my meal prepared without attitude. I asked the person to prepare…

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Dre D.

Such a horrible experience horrible customer service I feel like if I'm paying my hard earned cash, I should be able to say how I like my meal prepared without attitude. I asked the person to prepa…

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Linda A.

So I'm disabled and so is my son he's in a wheelchair he's down syndrome. I'm legally blowing. I have a waitress a cashier. I don't know what she is. She was very rude and threw us out of the store…

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Sheri R.

I went to this place this morning and got a bacon and egg breakfast. And it was not even cooked. It was horrible. I would not go there any more

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Mychal M.

Worst steak burrito I've had. Barely had any steak and was mostly rice. I also ordered fries and it was already cold when I got it from the drive thru and you could tell the frier oil was filthy. W…

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Stacy P.

Went to the place and the breakfast potato's and fries were uncooked, after we ate the burger we got a stomach ache. I DONT RECOMMEND

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Stacy P.

Went to the place and the breakfast potato's and fries were uncooked, after we ate the burger we got a stomach ache. I DONT RECOMMEND

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John L.

Swing by here during my trip to LA. price and portion are descent. If I lived here and this is the only brunch place, then maybe I will come back. I ordered the tritip/steak medium rare and it was …

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Oliver Perez

This place has some good food. Unfortunately, lately their services sucks. I've placed phone orders that take forever to be made.They say it will be ready in 10 mins and take 30. This has happened to me several times, I tried to be nice about it but this is now too much. I will no longer give this location another shot. I would much rather go to the toms on 30th west and L. The food portions are alot better there btw and taste is better as well.

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Nicole Marshall

To be honest, food is decent but the staff is extremely rude to their customers and they are always charging for added items that they never add on. Not to mention they are pretty toxic to their own employees. There has been several instances where I've overheard and observed how they speak to each other. It's no wonder staff is unhappy. Maybe if their management was emotionally capable of running a team, things would be different there.

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Pj Bowman

Everything tasted like it was from canned products. The chilies, the beans, the eggs tasted like powdered eggs. The omelet was terrible! The hash browns were crusty hard on outside and cold inside. Even the water tasted canned! We asked a local what they recommended. Usually works out well. Not this time! I watched the manager argue with a customer about his food. He refused twice to recook this guys food. I thought the customer was being a jerk. I was soooo wrong! If the locals think this is good food… they need professional help. In case you didn’t get the message. The food was unacceptable.

J
Jessica F

Way to expensive for what it is. . Was looking forward to some bomb chili cheese fries... But nope. Cheese wasn't even melted, fries were soggy and cold. Chili tasted like worse than out of a can. Almost 40 bucks for 2 combo meals. Only had RC cola, no coke or pepsi products. They provided us with rolled up in napkins forks and knives and the napkins and fork were dirty. The worker behind the counter was fixing her hair and then handed me a to go box because I didn't even eat the chili cheese fries and I only at half the burger. What a waste of time and money. Would not recommend this place and will never go back again.

N
Natalie Zornes

Food is amazing like always but the lady taking orders through drive through is so rude. I literally added a drink to my order right now and she said “wow”. Has such attitude in her voice. You guys would be great without her :)

M
Mark Pollick

On Sunday May 2, at 1140am, my wife and I ordered 2 Breakfasts 1 Sausage, 1 Bacon and we both had coffee. When our Breakfast arrived cold, and one with no toast at 12:05. And btw we asked for coffee refill 2 times by now without getting one. Now At 1215, we finally got the other order of toast, 3 packs of salt and pepper, but still no syrup for my wife French toast. We left, still no coffee, not able to eat our Breakfast, cold. With no replacement or warm up offered, I asked 2 times to please bring the salt, pepper, syrup, and ketchup. And by the time I have had enough. I thanked the on duty leader for the wonderful start to my afternoon. And contacted corporate.

C
Cenovio Ascencio

I normally don’t come to this Tom’s burger I go to the one on 47NR they have excellent service. The cooker has excellent service. The one on Palmer Boulevard needs a little bit more training how to treat customer. Especially the cooker, but if you want the best service and the best food go to the one on 47 and Avenue R the cooker the servers their food and they’re always attractive with you helping you out the one on Boulevard and 5th St., West. They need a little bit more training, especially the cooker is attitude. I don’t know what kind of cooker he is, but he needs a little bit more training how to treat your customers

M
Monica DeBruyn (TheMamaBear)

Super nacho with something extra= a bolt in our food. Manager samina completely disrespectful when brought to her attention.

T
Tobias Marchel

Forget half my order once, shame on you. Forgot half my order this time, I guess shame on me. We go way too far out of our way as it is and are not going to drive 45 min round trip after doing it once already tonight. I guess we should have seen the red flags as this Tom's has fallen off - the time expired/rotten ranch literally blew up all over our other food, the time I waited over an hour for the drive through (not walking in because I was having incredible pain) and finding they forgot about a 1/3 of the food and I had to walk in and stand there 15 min because it hadn't even been made (and not a single seat was available, and was told "you can't lean there" at the side counter nearest the door where I was told to wait). I have passed the other Tom's (47th/R)over 500 times to go to this location, but now I'm just fed up. We stopped going to that, closer, one because I saw two rats chasing eachother straight across the food prep (entire length - eye level) in the kitchen... and the cooks/ringers saw... and didn't even flinch. Then they told me they didn't see them. I'm not driving all the way to Mojave for the better quality version "Barbie's Primo", or the better "Everest" in Santa Clarita (both serve fried mushrooms by the way), and I'm really considering not going to Tom's Lancaster/Rosamond locations either after being so let down with this small chain. In the end, how can prices steadily increase while quality and service dramatically decrease and as a company you expect regulars to stay loyal?

G
GONZO

The drive-thru experience here is inconsistent. Wait times can fluctuate significantly, ranging from a quick 15 minutes to a frustrating 20-30 minutes.

J
Jobany Paredes

I ordered some burritos and tacos and food was cold, definitely a bad experience

A
Ashley Santa Cruz

Worst meal that ever had, didn’t have flavored at all. Food taste old like it has been saved for weeks, I feel so bad to have spend money for that horrible food. Definitely never coming back

A
Amber Brown

Horrible wait time spend 30 min lunch in drive thru for one item not even a meal

m
mrcload

Ordered a strawberry French toast after I got out of work and I mean I got it, but no utensils, no syrup, or butter... I didn't feel like going inside so I just ate it with my hands.. last time they even forgot the strawberry but charged me for it, quality of service has not been the same recently.

B
Britney R

Pointed at one of nacho plates on some of the menus they have by the register( that to my understanding now) since I’m not a regular are old….. we thought we were gonna Get nachos with meat pico and all the good stuff …..they served my husband and I plain chips with nacho cheese, when we spoke to the girl who took out order she said “Oh that’s our old menu, sorry” as if I’m supposed to know this ?…. She failed to make my experience better and didn’t offer to replace the nachos that were the same price …..imagine paying 10+dollas for plain chips and nacho cheese

T
Tyesha Lewis

Spent my whole lunch break waiting in the drive thru I didn’t even order anything…my WHOLE 30 minute break waiting in line in the DRIVE THRU

e
erica smiles

I used to love this place. Recently the last few visits have been extremely disappointing. The service absolutely sucks. The prices do not match the quality of the food anymore. And, the overall appeal is lost with the bad attitudes that greet you with the long wait time.

nicole williams
nicole williams

I ordered chili cheese fries and after eating like 3 bites I immediately got an allergic reaction and I have never had a food allergy, after getting seen by doctor, I went to Tom’s to ask for a list of everything on the chili cheese fries, all she wrote down was the spices. They made me feel like I was lying about the whole situation. My natural lips are small.

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About Toms #25

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695 W Palmdale Blvd, Palmdale, CA 93551

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Highlights

Good Rating
4.1/5 stars
💬
Many Reviews
1638 reviews
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Budget Friendly
Price level
👨‍🍳
burger
Cuisine type

Services

🥞 Breakfast
🥐 Brunch
🍽️ Lunch
🍾 Dinner
Coffee
🍰 Desserts
🥡 Takeout
🚚 Delivery
🍴 Dine-in

Dining Options

🍽️ Dine In
🥡 Takeout
🚚 Delivery

Restaurant Info

Status
Verified by owner
🕐 Hours Today
6AM-10PM
Rating
4.1/5
💬 Reviews
1,638
💰 Price Level
$
⏱️ Typical Visit
People typically spend 10-45 min here
📞 Phone
+1 661-947-9777
🌐 Website
www.tomsfamous.com

Amenities

🅿️ Parking
🌿 Outdoor Seating
Wheelchair Accessible
🚻 Restroom
💳 Credit Cards
📱 Mobile Payments
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