Daiane Patterson

Free birds has the best chips! This place is good, fun decoration and friendly staff. Food wasn’t the best of the ones we’ve tried. It didn’t taste fresh. But overall we had a good experience. The sitting area inside is comfortable.

+4

Kazi Ahad Kader

I hardly get to take a picture of the food before it’s all gone. Tried almost everything on the menu, but the burritos are the way to go. Staff is friendly, efficient and quick. Restrooms are clean. I’m not always a big fan of Mexican chains, only because I feel most places compromise on flavor, but that’s not the case here.

Nicho Noir

Restaurant was dirty and not stocked up. It was awfully slow to be that dirty -- floors, tables, bathroom. Service was great, food was pretty good.

Benjamin Dover-Orkins

This used to be my favorite spot to go to on a weekly basis but after today I think I'm going to take another look before picking freebirds. The food is okay if declining in quality even when it is fresh. The workers are always kind, especially the collared shirt managers who have never given me a problem. There was a new manager upon my visit today, however, who was incredibly belligerent and was tossing what looked like pans and afterwards went to the back to yell at the other employees with cursing. I don't know what is going on with this company but they'll lose my business because of it.

Nicholas Stevenson

This used to be my go-to spot on my lunch break because I absolutely loved the flavors, portion sizes, and rewards, but over the years there has been a bit of a decline Freebirds is a TX company that was the answer to burrito spots like Chipotle. The concept is pretty much the same, pick the entree type and individually pick out ingredients. The toppings are fairly similar, but at Freebirds it's more of a TexMex vibe in terms of flavors. They had queso first, peppers and onions, and a variety of sauces Over the years the entrees expanded from burritos, to also bowls, tacos, quesadillas, to nachos, etc. They add the occasional protein change like brisket options. And they've added potatoes and a couple other toppings to the menu The vibe used to feel more like a hip burrito shop with hip/punk baristas, but now it feels more commercialized. Before they would load up on all the toppings and not charge you extra. Now there are much smaller portions, and virtually everything feels like it costs extra. The last time I came in the nachos were a set price and now the menu says nachos "+ .50 cents" Even the rewards program changed. It used to be much easier to get a free entree with points. I even made it to their "rock star" level where they would send me Freebirds branded merch like sunglasses, shirts, etc. they still offer points and deals through the app, but it's just different I know it sounds like I'm complaining about a franchise on one restaurants page, but this is the Freebirds I've gone to the most by far. It used to be regular, at least once a a week, and now I might go there twice a year. The staff is fine, but it's lost the cool fun vibe. There always seems to be a manager working, and you can tell because they're no-non sense The flavors are good. It's still a tasty option. It's just a little sad they this once trendy little resistance to BIG Burrito has now become just that Some tips: The nachos have always been the best bang for their buck. Load them up and be sure to get queso on top. Check the app for deals like free queso or a free dessert with purchase. The best thing about them is on your birthday you get a free entree no purchase necessary. Also, be aware that things like steak cost more than chicken... adding potatoes or shredded cheese and queso cost extra. And brisket is wildly over priced Cheers!!

+3

Daphne S

I had the Brisket Freebird and it was good. It was too expensive but I had already ordered it. The staff was very nice. The dining room appeared to be dirty.

+6

Ithan Aguilar

I went the other day and ordered some nachos, I asked tor refried beans and the dude had to scrap them off the sides of the dish; disgusting. Then I asked for steak and the meat wasn’t even cooked all the way, it was VERY pink. Everything was cold so I asked for a refund and it still has yet to go through. The manger didn’t even apologize either he just offered the refund and that’s it. What a great business y’all are running here.

Jessica Darling

Honestly the food at Freebirds as a whole has significantly gone downhill in the last few years. I keep coming back hoping that it was just a fluke but nope I am certain that their food will forever remain terrible. Steak tastes like it comes out of a can and guacamole out of a bag. The people working at this location are not friendly at all. Presentation of food looks like a bowl of vomit. Do better especially when I am paying 20+ dollars for a regular burrito bowl and a drink.

Chris Smith

Extremely slow service. This is my first time to go to this location. The line didn't move for 15 mins. Not sure why it was so slow with only 3 people in line. Think I'll pass on coming back here. The selection for toppings was really limited. All of the dressings were watered down to the consistency of milk. The steak looked gross. Like dog food. I got the prime rib or ribeye. I can't remember. It was the only meat that looked decent. So I paid $13 for a tiny bowl. Other burrito places do much better. Freebirds use to be good. What happened?? So here you get bad service, poor selection, overpriced poor quality food, and a really slow line. I'll never go back to any freebirds again..

S Ford

Are the employees being told to cut down on quantity? I’ve been coming here for years and seen this place just go down slowly. Freebirds isn’t what it use to be. First the environment changed, then, the quality of the food. The seasoning is inconsistent and most of the time, the rice is under cooked. Now, you have to ask the employees for an extra scoop of everything. It’s like they’re being trained to drastically cut down on portions and not being trained enough on preparing the food. My food didn’t even come up halfway up the bowl. Don’t even waste your time ordering online because they’ll give you even less! Let’s not forget about avoiding the chips and queso on the side. The chips are stale days old and they’ll skimp that queso cup.

william dario gil fonseca

How unfortunate it is when a food store doesn’t t have well-trained employees, employees who provide clear and correct information to customers, especially when this customer is visiting the store for the first time; Employees who, in addition to receiving payment for their time employed,could understand the mission of their work, which is a customer who feels happy and satisfied for the experience at this store and with the intention to come back. Unfortunately it wasn’t the case; Almost 47 dollars for three taco bowls, just because their employees are not clear about their mission in this store, what an annoying situation.