Luz Monn

I really wanted to leave a review because while the food here is decent, they always forget something. It’s like the staff isn’t properly trained to handle drive-thru or pickup orders. There’s consistently an issue. It actually took me three years to come back after the last time—they forgot the coleslaw that was supposed to come with my meal. I mean, how do you forget something that’s part of the meal? I finally decided to give them another shot because I wanted to try one of their salads. I ordered online and selected the sweet and spicy sauce for the egg roll, and the citrus vinaigrette for the salad. But when my family member picked up the food, they had already put some dressing on top of the salad (not sure what kind it was), and they completely forgot the sauce for the egg roll. On top of that, there was way too much dressing. It’s honestly frustrating that they can’t seem to follow through on simple online or pickup orders. I don’t know what it is, but this has been a consistent issue.

General Malice (Malice Media LLC.)

So I haven't been to Zaxby's since they got rid of their shakes and I recently saw they were bringing them back. Told my wife let's go see if they are serving them now and give them a try. We get to the location. There are some people in the Drive-Thru but the restaurant is basically empty Sans one person waiting for food. We get to the counter and though there wasn't any shakes just yet they said to be coming out next month. I went ahead and ordered a six-piece with the side and a drink. My wife ordered the kids meal two-piece and fries. It took over 26 minutes for our food to come out. Again there was nobody in store except for one person. Also there was at least four people in the kitchen. One person working counter, one person working drive-thru. The food came out hot with the exception of the shrimp. It was a little closer to warm than hot. The shrimp was the best part of the entrees as an add-on for $5. The shrimp was not chewy and the breading was not soggy even though it was dressed in Buffalo sauce. The tenders were a little tough. The seasoning was good kind of like Old Bay. I definitely wish I wouldn't have asked for crispy as it might have been the reason The tenders were so dry. The fries were pretty good but had close to the same seasoning as the chicken. The coleslaw about average. My main takeaway is it was unusually slow for the amount of traffic being presented to the location. There may have been outside factors I'm not aware of and I would probably have to give the restaurant another. Try to give a fair shake-up but for this instance must say average at best. They do offer military discounts

+21

Bailey Lance

Was not the best tasting for me and my spouses flavor pallette. The buffalo sauce had a weird taste to it, we were not a big fan of the flavor. Our food was warm when received and not the hottest so once home it was cold. That's with being close by not a long drive. Our sauces were buried under all the chicken so we had to take the food out our containers to reach the sauces under our food. Instead of being put on top. Service was not very fast and there was no line when we arrived.

Melissa St. Martin

We drove 20 mins eapecially to have zaxbys. We had to wait to give our order. Then we had to park and wait to recieve our order. Which was missing all sauces and dressings and utensils. Which we only discovered after we drove 20 mins home. Check your bag folks.

Scott Forsythe

Why does everything taste like fish? My fries, my chicken, and even the fried pickles. Disgusting. I like fish and chips too but I didnt order chicken fish. Do better!

Rini

I ordered the chicken wings to-go and while the food was hot and tasted like breaded and fried chicken and not like wings, I was really disappointed with the way it was packaged. The chicken was placed in a flimsy plastic container that clearly wasn’t meant to handle hot, greasy food. By the time I got home, the heat and oil had started to melt the container. Some parts were warped and soft, and I even noticed bits of plastic stuck to the food. This isn’t just a quality issue—it’s a safety concern. Serving hot food in containers that can melt poses a real health risk, especially for children or anyone sensitive to chemicals. I strongly urge the restaurant to use proper, heat-safe packaging for fried items. Until then, I would think twice about ordering hot food to-go from here.

Vanezza Prado

The kids working there are very polite so the service was great! I ordered a chicken finger plate, no coleslaw, extra fries. I was given barely any fries, let alone extra fries, and when I pointed this out I was given a small box containing 10 fries. The pictures speak for themselves. Super disappointing.

Tiffinie Edge

I've tried to give this location a chance multiple times, I love the Cobb Zalad. But, the quality of food here is unacceptable. More than a third of the lettuce & tomatoes were rotten. Great way to ruin my lunch & just throw money away. Most of the time the people working the window don't seem as they are happy to be working there, very unhappy people. I wont be returning to zaxby's again....I've tried & after today...Im done!

Collin Bonneau

Ordered the 5 finger plate, the tenders smelt like burnt cigarettes, and upon further investigation it was burnt grease. It’s a shame because I really like this place but spending 29.70 on food you really look forward to having and it comes out like this is a disappointment

Lawanna Brown

The is ABSOLUTELY HORRIBLE! I guess I am a glutton for punishment because time after time again this Zaxby’s has failed me! I ordered 10 wings with Tongue Torch EXTRA TONGUE TORCH on the wings, which in turn I did not receive, as usual! Ordered a regular fry, fries are half cooked, half seasoned, not hot and half the size of a regular order. I’m completely upset. I really didn’t feel like going back there as I normally do to complain. I just don’t know what to say at this point, but to STOP PATRONIZING this Zaxby’s. I think it’s about time that I just give the general manager a call because this is ongoing and from here on out I will not go to this Zaxby’s anymore. Returned the food.