Chipotle
Mexican · Plattsburgh
About Chipotle
At Chipotle in Plattsburgh, we're passionate about serving up delicious, design-your-own Mexican fare that brings people together. Our casual restaurant offers a welcoming atmosphere where friends and family can gather to enjoy fresh ingredients, bold flavors, and warm service. We've heard from our...
At Chipotle in Plattsburgh, we're passionate about serving up delicious, design-your-own Mexican fare that brings people together. Our casual restaurant offers a welcoming atmosphere where friends and family can gather to enjoy fresh ingredients, bold flavors, and warm service. We've heard from our customers that our burritos, tacos, and bowls are made with love and care, just the way you like them. Take a seat in our cozy space or grab a table by the window – either way, we're here to serve up more than just a meal, but an experience that feels like home.
What Customers Say About Chipotle
Chipotle in Plattsburgh is a popular spot, especially for Canadians. Customers rave about the fresh, flavorful food and generous portions, with many specifically mentioning the steak bowl. However, cleanliness and portion sizes can be inconsistent, and some report poor service.
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Tip: If ordering in person, ask for a little extra to ensure a satisfying portion. Be aware that the dining area may not always be clean.
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Chipotle Plattsburgh Reviews
For me, nothing beats Mexican food. It's the most flavorful and it packs the most heat!!!
Love this chipotle. Always good food, and portions are awesome if you ask for a little extra which they don't mind.
I recently visited Chipotle for the first time at this location and tried the steak bowl. The food was fresh, hot, and served in generous portions, with the nachos being particularly tasty. The service was excellent; the staff was polite and professional, and my order was ready right on time. The food counter was clean, which I appreciated, but I did notice that some of the tables were dirty with food scraps left behind. Despite the mid-afternoon rush and a long line, the overall experience was positive. I'm looking forward to trying the burrito next time. Chipotle will definitely be my go-to spot for healthy food. Great job overall!
Listen, I drove 1.5h from Laval for this. 😅 The CBP officer asked what I'm going to Plattsburgh for. I said every once in a while I need to go on American soil to keep my sanity and having Chipotle is part of it. I had a salad with steak, queso, spicy salsa, cheese, guac and sour cream. Gotta keep it Keto. 👍💯🔥 Made my day and month!
$$ the food is amazing, came from Montreal, Canada to eat this for the first time. The spice is on point the meat was great loved the consistency of the meal one burrito was hard to finish by myself The staff was super helpful despite our late arrival great costumer service would recommend to anyone any day
The food here is absolutely delicious. Their menu is quite large. It's very pricey but definitely worth it. The staff aren't the friendliest (they often have attitude towards the customers). The restaurant is decently well maintained (everything is always fully stocked and in place but on several occasions there have been broken machines and crumbs/wrappers on the tables/floors). There are always a lot of people so the line is usually pretty long and the restaurant is usually pretty crowded. They do offer both in and outdoor seating areas.
Wife, my daughter and my mother decided to stop here for lunch on a day drive to Plattsburgh, NY. I had the burrito (I had steak and my mom the chicken) while wife and daughter had the rice bowl. Everything was delicious and we loved it. Staff very friendly. Knocked out 1 star because soft drink dispenser was broken, no spoons available and a little expensive (almost $60 for 4 adults).
First time at this location. Mid afternoon and a little busy. Servers were quick and efficient, so there was never a long line. Food was good but I noticed that Chipotle now offers fewer options for “sides” and no queso. I had a bowl and the portions are much smaller compared to what they used to be 😟
Food ok. Carne Asada was flavorless. Tables were all dirty, had to clean one ourselves to sit down . No one busing anything. Don't look up all the fixtures are coated in dust. If you go for the concrete and metal prison dining room look that's fine but at least clean this place.
I got a pork bowl. It was delicious. Got tons of food and a bag of chips and a soda. However, place was a wreck. Tables have not been wiped down food and soda spilled on the floors. If it had been cleaned thoroughly, I’ve been surprised. I was there for 40 minutes. No one came down the whole time I was there. One gentleman did come out and empty the trash and that was it. I sat there and watch people come in. I could see people looking at the condition of the place and one Latino family that was well dressed came in and then left because they wanted to sit down and you could just see That the mother was checking out the place and it was not up to her standards and they left. I understand that most people that eat at chipotle take out their food and do not eat in the establishment. But you could tell that some people that were sitting down were turned off by the dirtiness of the place. The place was at times at one or two people in line and sometimes there was eight or nine people in line. Me personally the kitchen was probably cleaner than the eating area, but it does make you wonder if the eating area or where the people sit. Is that messy? How clean can things be inside the kitchen?
Yanno, I would give this place 5 stars. We eat here often. And when I go in myself and get food, it's always on point, and great service. But the issue and reason I'm giving 3 stars is because whenever we order delivery, the food is terrible. Its like because we aren't standing right in front of them, they don't care what or how our food is prepared, or how we want it. Very rarely do I get exactly what I order, how i ordered it, and food that doesn't look like it was thrown around like a football when I order delivery. And we never get our extra steak or rice when we order delivery. If they put the kind of care and service for their customers and quality of food as they do in store, into their delivery orders that they do when you go out, this would legit be my favorite place to order from. Yall need to get it together. We pay more to have the food delivered. Remember that. And we expect the same service and quality of food as when we go in, when we order delivery. And we deserve it. Even more so. So please speak to your employees. And "Do better." Thanks. 👌🏼 Edit: It would be nice to be able to speak to the manager of this restaurant. Even calling the local number, it doesn't let you. Like why? Our last 2 orders wer terrible. And i cant speak to someone other than contacting support. I want the restaurant to fix these delivery orders and start paying attention. The manager needs to be notified that we arent getting what we order. Thanks.
Glad we took out food to go, the entire place was a huge mess...it usually is and today, it was worse. The employee who served us at the start barely said one word...he gave a pinch of the meats we got. Then, when we got home, we found that we were charged double for an order of chips and guac. So, I called and the manager stated that we would have to go back in TODAY, to either get a refund or get what they double charged us for and that is ridiculous! Not a single other restaurant has ever said that you MUST go back in the same day, for their mistake! Granted, it was a $5, error but still....what horrible customer service to require your paying patron to hurry back to get a refund, within the same day, THEY made the mistake. Most places allow you to go back in, on another day to deal with it. perhaps, the managers isn't capable of simply taking down a note to leave for another day for their team members to be aware and allow for ppl to be able to go and get their refund. ..whatever reason it is...it is horrible to MAKE their customers PAY... AGAIN, for THEIR OWN mistake. If you can NOT treat your customers well, at the VERY least, could you PLEASE, try to keep your lobby a tiny bit clean?!?
I’ve been to this location 3x now & each time my food has been way to salty & my portions are super small!
Horrible service. Every other chipotle I’ve ever been too across the world has always had somewhat decent service but this was terrible, gave me no portion at all and went so fast that the bowl was just awful and soaked in some kind of water. The cashier asked if I wanted any chips, I said yes and she charged them to me but did not Give me any chips. Terrible place. Would not go
Just because I ordered doordash does not mean I cannot leave THIS STORE A REVIEW.... im gonna let the photo speak for itself.... everything but Lettuce.... I guess times are tough hmm... PS: Photo taken 30 seconds after receiving... doordash gave me a full refund on the "BUY 1 GET 1" more like buy 1 get a free empty bowl.... "the bad words" 👎
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200 Consumer Square, Plattsburgh, NY 12901
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200 Consumer Square, Plattsburgh, NY 12901
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