POLLOS BORZANNI®
Chicken · Puebla
What Customers Say About POLLOS BORZANNI®
POLLOS BORZANNI® en Puebla es conocido por su pollo ahumado y costillas, con excelente sabor y precio. Muchos clientes elogian la calidad de la comida y las tortillas hechas a mano. Algunos mencionan problemas con el servicio y errores en los pedidos a domicilio.
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Tip: La comida es deliciosa y a buen precio, ideal para una comida familiar. Ten en cuenta que el servicio a veces puede ser lento, especialmente en pedidos para llevar.
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POLLOS BORZANNI® Puebla Reviews
Delicious smoked ribs, perfect for Christmas dinner.
Excellent choice, delicious food, great flavor, quality, and the chicken is a good size. The rice is also very tasty. Prices are reasonable. I think they could speed up the delivery of takeout orders.
Excellent place to eat delicious smoked chicken, ribs, etc. Good price and quality.
The food as always is amazing, the tortillas are fresh and hand made, delicious! I strongly recommend the natural chicken and the rib tacos. The staff is so kind and welcoming.
Super
It's a casual place but very tasty. I ordered smoked ribs and enchiladas. I also ordered charro beans. Everything was delicious. It's not expensive. I think the price-quality ratio is very good. A great option for a family meal without breaking the bank.
Meat is very delicious!!
Excellent flavor and excellent price. The best chicken in Puebla. A pleasure for the palate. Takeout service available.
They've recovered their charm and good service. They're missing that extra something they had at the beginning. I recommend the place.
Everything was delicious. Chicken, smoked ribs and enchiladas, longaniza sausage, carnitas, cueritos (pork rinds) and chamorro (pork shank). Handmade tortillas, and some truly delicious salsas.
The food tastes good, but the service is just okay; they take a long time to come back to the table even when there are hardly any people there.
Sweet Ribs
Sometimes the size of the chicken is very small.
I ordered home delivery and they sent me what they wanted, yes, it was delicious, but not what I asked for, and they didn't even offer an apology.
They've been overcharging me, adding a tip without my knowledge, and it was a takeout order. I always used to buy from them, but a few weeks ago I realized they were ripping me off, and that's it. Be careful; I'm going to file a complaint with PROFECO (the Mexican consumer protection agency). And besides, the chicken was really bland.
The truth is it was a fiasco, a bad experience. The only good thing was the ribs, the rest had a terrible taste, salty carnitas, and the wings were terrible. Sorry, but I expected something better.
The cashier had a terrible attitude and was very rude. The food was delicious, it's a shame they have such bad staff.
Terrible service. The staff are rude and disrespectful. It's important to note that my comment and bad experience occurred in the morning (I can't excuse their poor attitude since they were just starting their workday). They're supposed to open at 10:00 AM, I arrived at 10:13 AM, and the person I'm sharing photos of told me they wouldn't open until after 10:30 AM in a rude and arrogant tone.
I went to the place and the service was terrible. When I went to pay, they wouldn't accept my bill because it was wrinkled. They checked it to make sure it wasn't counterfeit, but they still wouldn't accept it. I asked to speak to the manager because of their attitude, and it turns out the guy who serves the carnitas said he was the manager and that I could only speak to him. The food isn't bad, but the worst thing that can happen to a customer is to be treated badly.
Very poor quality chicken, cold and raw, with a lot of blood on the pieces. The waiter was very attentive and helpful, trying to fix the chicken issue. In the end, we realized it was a kitchen issue, so they sent us another chicken, this time it was hot but raw (again). Bad experience at this branch. The waiter received good service; he offered an explanation and apologized (very nervous). In the end, he tried to make up for the bad experience by offering desserts. We really appreciate his great intention, which was not the purpose of getting free stuff. However, they should take care of those details that are super important for customers to have a good experience.
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Calz Zavaleta 1953, Sta Cruz Buenavista, 72170 Heroica Puebla de Zaragoza, Pue., Mexico
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Calz Zavaleta 1953, Sta Cruz Buenavista, 72170 Heroica Puebla de Zaragoza, Pue., Mexico
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