Popeyes

Got our order wrong 3 times in one drive thru experience! Then had an attitude with me when I pointed out what was wrong! Thats what happens when children are left to run a restaurant! I won't be back any time soon! And we were the only car there so it wasn't like they were busy!

alejandra daun

Slow. Slow. Slow. In the drive thru trying to grab something quick for dinner. Was in line for 30 mins. This is insane.

richie

I went to the drive thru i said large mash potato they gave me small mash potato I went inside the restaurant and said I wanted large mash potato they would not give it have pay again and already paid

L. Susana Garzón

I was there couple minutes ago. It was the worst experience. Cashier was lost all the time playing with the other worker. We had to wait almost an hour only for two orders. All fried chicken were on top a piece or box. Wow. Who is the manager???

ThreeBrooklynCats

The food has gone downhill since they opened. It's tasteless, tiny portions, and the spicy chicken was barely spicy. Whoever is running this location, is not doing a good job. Update: I called 3 times and 3 times they hung up on me. Nice!

Jacob Wilkinson

🚨 STAY FAR, FAR AWAY 🚨 Unless your idea of a good time is a 30-minute sit-in at a the Popeyes drive-thru where customer service goes to die. We pulled up around 11:30 with the audacity of wanting chicken. Big mistake. The woman at the window greeted us with the enthusiasm of someone being forced to work off a community service sentence. (MIND YOU SHE APPLIED FOR THIS JOB) She gives us our food after a little wait and then we politely asked for sauces that we were literally willing to pay for and in return, we got a dramatic door slam like we just insulted her entire lineage. Naturally, I refused to leave. This stand-off was personal now. She kept walking past the window, pretending we were just apart of the bushes and trees until FINALLY after a solid 2-3 minutes, she finally cracked the window open and hit me with a dramatic “oH mY gAwD,” as if I’d just asked her to teach me fluent mandarin without a lick of experience. Eventually, she handed over three sad little sauces, charging us exactly $0.81, which I assume goes directly to her emotional compensation fund. Anyway, 10/10 would recommend if you’re into gaslighting, ghosting, and gourmet hostility. 
Otherwise, just yell at yourself in the mirror for 30 minutes and save the gas.

Salome Baez

Pulled up around 11:30pm with my boyfriend - late, yes, but not end of the world late. The cashier greeted us with the warmth of a broken freezer. We politely asked for a few sauces (happy to pay!) and were met with Olympic level ignoring . After pacing back and forth like we were haunting the drive-thru, she finally shouted “OH MY GOD” like we’d asked her to handcraft the sauces herself. She ran to tell the manager we had committed the ultimate sin: asking for sauces we were willing to pay for. Food was meh, service was worse. 1 star for the entertainment.

Marcus Hanwell

Mind blowing bad service. Came in just after 11am, very quiet, ordered, was told they were waiting on fries as she packed the chicken. Group came in, orders and walked out with a few bags of food. Fries were ready, but then told she was now waiting on chicken. Offered extra chicken to apologize for the wait... Nearly half an hour from ordering the food was super fresh, but yeah I will never be back at this location. The place was dead too, it was us, the three other customers who came and went and a family that had been eating for a while.

Kathleen Parnell

We get ripped off every time we order food here! It would help if the staff knew the food, the menu, special offers and could at least understand English. Today was the last time we'll ever go there. CHECK YOUR FOOD AND RECEIPT BEFORE YOU LEAVE!!!!!

Hever Hernandez

I'm not sure who runs this franchise, but it definitely leaves a lot to be desired in terms of customer service. Every time there is bad service, you have to wait too long and the guys have a bad attitude, even the managers don't know how to expedite orders. Speed is definitely not their strong point and customer service even less so.

Olga Vargas

Customer service on this place is terrible. I went today 10/20/2023, my order took forever, and they gave me the wrong item two times. I complained with the manager and she told me the guys were too busy chilling, how is posible a "manager" gives that anwser . One of the workers told me that Popeyes is not a soccer match. I told them they were working in the wrong place since is fast food. Everyone start laughing, no one apologize and the manager just turned her back on me and left. Is clear: there is no customer service there. They don't know how to handle a complaint. If you know about how to handle food there is cross contamination. They don't have the attitude at all.

Sefa erdoğan

one hell of a spanish woman doesn't speak English at all and got the whole order wrong and thought she had mentioned it and just started a fight…