IHOP

Aleksandra Tyshchenko

Phial, was our waiter and was very helpful in explaining the difference between some of the meals as well as the options that we could choose from, he checked often on us an we never had to ask for any refills, Great service, Thank you Phial.

samantha ramirez

Maria was definitely a waitress to come back to, she was very sweet, and helpful with the menu. She made my breakfast enjoyable and delicious!

jacob apples

The Gentlemen named Dustin is always exceptionally polite and as a doordasher he makes sure all of my food is in the bag and hot and ready for me to pick up. On top of his great Customer Service, im always impressed with how he presents himself to others and is communicative when it comes to anything that may have a hold up or if they're short staffed his funny conversations definitely help the time pass

Wendy Hulse

Best food and service! Ruby was great the whole time and our grandkids loved her! Thank you Ruby, the cook and management for IHOP being the best experience as we have always remembered IHOP being.

Jeremy Heuman

My wife and I went into this location on Monday morning. We were seated immediately and Tina came over to take our drink order. Tina is an attentive great representative for IHOP. After our drinks arrived, Tina introduced us to her trainee Hailey who also did a great job for us. It is obvious that Tina cares about her customers and keeping this IHOP running smoothly. She has trained Hailey well and it showed in her service to us. The Pumkin Spice pancakes were to die for and Tina even brought extra whipped cream without me asking because she heard me say I was going to use it in place of syrup. You cannot train that kind of customer service. That service comes from someone who genuinely cares about their guest's experience. GREAT JOB Tina and Hailey. We will definitely return to this location.

Charlie Wasia

100% customer service oriented, I placed my order to go at the wrong location, but Nikki was able to help me cancel it and started working immediately on my order. She took one glance over my receipt and matched everything perfectly by memory and relayed it with the kitchen staff and ensured it was all there. Could not be more relieved to not have to wait longer and appreciate the helpfulness she exhibited the order took less than 10 minutes to come out and they even walked it out to my car. Thank you Nikki and staff!!!

Monnica Rose

My husband and I have a unique order, and every server knows exactly what we want. The service is always top-notch and friendly—they even bring our drinks as soon as we sit down. We come every week, and it truly feels like one big happy family.

Asia Rhodes

I’m making this review to simply highlight one of the greatest employees you have in the building her name is Nikki. She was so sweet so understanding she went through my order with me to make sure that everything was correct. I also can tell that she handles her employees with love and care even when they make mistakes and I believe that employees like this need to be kept around and given a raise

Toricah Naputi

I ordered my food at 12:25am, went to the restaurant and it wasn’t ready yet, but I ended up leaving at 1am with my food (I didn’t mind waiting). Given that they were short staffed, they did an amazing job trying to accommodate customers coming in and the ones waiting for their pick up order. Anyways, to the manager who covered for the cook! Praise to you because you definitely served with a great attitude! People who worked in the customer service industry would know to be patient at times like this because they tried their best to provide great service with a smile! Definitely coming back! Food, customer service and attitude were great!

Candice Martinez

We absolutely LOVE LOVE LOVE coming here for breakfast! Everyone is amazing, very welcoming, friendly, and attentive. My family and I come every single weekend, Saturday AND Sunday! We’ve got to know everyone by name, making it more special. Stacey always takes great care of us; she has our coffee ready and knows what we order. I definitely recommend this place to everyone.

Mary L

My mother and I ordered grilled chicken club. After waiting almost 30 minutes we were brought a grilled chicken salad. When I stated that's not what I ordered the waitress wanted to argue with me. She wished away the salads and after waiting another 20 minutes was brought out soggy bread that I'm pretty sure they just dumped the salad on top of. Horrible service. Horrible food. Will not go back to this location.

Food was delicious, Service was excellent, atmosphere amazing! Veterans Day was crazy busy. They were complimenting all the vets with a meal and still the experience was not bad!

food was delicious, Service was excellent, atmosphere amazing! Veterans Day was crazy busy. They were complimenting all the vets with a meal and still the experience was not bad!

Food was delicious, Service was excellent, atmosphere amazing! Veterans Day was crazy busy. They were complimenting all the vets with a meal and still the experience was not bad!

Food was delicious, service was excellent, atmosphere amazing! Veterans Day was crazy busy. They were complimenting all the vets with a meal and still the experience was not bad!

We had breakfast recently at this location on a busy Saturday morning. Food was fresh, tasty, and served promptly! Our server was friendly and attentive. We will definitely return to this location.

We had breakfast recently at this location on a busy Saturday morning. Food was fresh, tasty, and served promptly! Our server was friendly and attentive. We will definitely return to this location.

Great experience all the way around! Christine greeted us at the door and sat us! Coffee and Spicey poblano on point. We were just passing through in the way home from the casino and stopped so now i…

Manager Yelling At Staff/Cook While Restraunt Is Busy and Packed. Very Unprofessional. I’m sure the staff was just as uncomfortable as the customer. My server Brandi was amazing very sweet and quick. She gave great service!

Unable to sleep at 3am so i decided to come here for something to do and breakfast. Only one other group in the restaurant of 2 people. They seat me right behind them and for the next 30 minutes this…

Unable to sleep at 3am so i decided to come here for something to do and breakfast. Only one other group in the restaurant of 2 people. They seat me right behind them and for the next 30 minutes th…

Where do I even begin?? I asked for a single pancake with a cup of fruit on the side to be brought out as an appetizer. \n\nA single pans cake with 1 hot syrup. My syrup was cold. \n\n\nI receive t…

Thorn the waiter is a great, friendly server. Awesome service and convenient with 24 hour service. I would have gone 5 stars if the coffee wasn’t $3.39. Wow. expensive. I chose a 55 yo menu because…

Thorn the waiter is a great, friendly server. Awesome service and convenient with 24 hour service. I would have gone 5 stars if the coffee wasn’t $3.39. Wow. Expensive. I chose a 55 yo menu b…

Thorn the waiter is a great, friendly server. Awesome service and convenient with 24 hour service. I would have gone 5 stars if the coffee wasn’t $3.39. Wow. Expensive. I chose a 55 yo menu because…

What kind of seasoning is that?\n\nDon't sleep on the country fried steak at Ihop. It's like the one served in the High School Cafeteria, but with a fancy upgrade. hahahah \n\nThe Rockwall loca…

This is place is trash. Took 45 minutes to get my order and they messed up my order. I ordered the steak omelette no cheese and brought me this crap! No steak just mushrooms. Then they want to take another 20 minutes to fix the order! I won’t recommend this place.

Our server was friendly and nice but our food took a long time to come out. And by the time we got our food it was cold. Also it looked like they just threw everything on the plate. It looked so messy. I will not be coming back to this location.

Worse cooked food ever DO not go here !!!!! I don't know where they got there there chef from but if yo ass can't cook a an egg without burning it I THINK YOU HAVE TO RETHINK WHAT YOU WANT TO BE IN L…

Worse cooked food ever DO not go here !!!!! I don't know where they got there there chef from but if yo ass can't cook a an egg without burning it I THINK YOU HAVE TO RETHINK WHAT YOU WANT TO BE …

Terrible service. Waited 20 mins by myself till I got attended too. The server didn't even care about the order. Wasn't busy for her not to get my service in a timely manner. The manger sucked …

Terrible service. waited 20 mins by myself till I got attended too. The server didn't even care about the order. Wasn't busy for her not to get my service in a timely manner. The manger sucked I th…

Waited 20 minutes after my scheduled pick up time for a "quick" 2 egg breakfast. I figured out why it took so long... they had to overcook everything.

waited 20 minutes after my scheduled pick up time for a "quick" 2 egg breakfast. I figured out why it took so long... they had to overcook everything.

Not even one star. I bought a two stack pancake and only after eating two bites, my daughter pulled out a very long strand of hair from WITHIN the food. I immediately called for the manager (her na…

What happened to IHOP Rockwall? We did not even sit down before we left ! The pancake Server "cons" were smoking outside the front entrance, nobody to seat us, no cooks in the Kitchen. Friday Night…

This is a terrible restaurant with a terrible staff. The old bitter waitress is a lying b****. It took over 30 mins to get my takeout order when there was no one else waiting and it was suppose to …

Don’t waste your time dinning in here. We went about a month ago after my sons baseball game They were not busy at all. We had a new server that was trying. However the cook messes up my son’s h…

Don’t waste your time dinning in here. We went about a month ago after my sons baseball game They were not busy at all. We had a new server that was trying. However the cook messes up my son’s…

If I could have did this without a star I wouldn't have given them one!!! This is one of the worst experience that I have ever had! First off we waited in the foyer without being greeted for about 10 to 15 min. Upon finally being acknowledged, the tension between the staff was ridiculous! Before we were seated the staff was bad mouthing another co-worker, and it didn't stop there. While we were eating a few of the staff was near our table in a disagreement. This is only part of it! The food sucked! I've attached pictures for the viewing! We ordered a breakfast burrito that came out so cold that the cheese didn't even melt! Also we ordered coffee and had to ask for a refill. Our eggs were over cooked and the chicken strips were burned! This isn't so much as a complaint on the waiter because she seemed over worked but so far lately my overall I hop experience have not been a good one no matter which one you go to! We left more food than we ate!

Service at the restaurant in Rockwall by i-30 is non existing actually had waiter walk by me four times before actually asking if I would needing anything after he asked what I was drinking he then went to the restroom before getting my drinks I left after I saw him go into the restroom. If there was any way of giving no stars I would have done that

Kassandra Gomez

The food was the worst, the avocado was very bad and black the taste of it was so bad it tasted old and expired! They confused my order and it took more than 40 mins for them to check up on me while needed some condiments and drinks.