Jack in the Box
Burger · Rockwall
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About Jack in the Box
En Jack in the Box, te damos la bienvenida a un mundo de sabores rápidos y deliciosos. Desde nuestras jugosas hamburguesas y crujientes opciones de pollo, hasta nuestros irresistibles tacos y desayunos energéticos, encontrarás algo para satisfacer cualquier antojo. ¡Visítanos en Rockwall y descubre...
En Jack in the Box, te damos la bienvenida a un mundo de sabores rápidos y deliciosos. Desde nuestras jugosas hamburguesas y crujientes opciones de pollo, hasta nuestros irresistibles tacos y desayunos energéticos, encontrarás algo para satisfacer cualquier antojo. ¡Visítanos en Rockwall y descubre por qué somos la opción perfecta para una comida rápida y sabrosa!
What Customers Say About Jack in the Box
Jack in the Box in Rockwall receives mixed reviews. Some customers praise the burgers, fries, and quick, friendly service. However, many report issues with order accuracy, cold food, long wait times, and inconsistent food quality, particularly with tacos.
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Tip: Check your order carefully before leaving, especially if ordering through the drive-thru or mobile app, to ensure accuracy and avoid missing items.
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Jack in the Box Rockwall Reviews
Hands down the BEST fast food burger place I've ever been to. Burger was excellent, very delicious. The fries were also very good. The service was quick and friendly and the prices are very fair for what u get. Very happy I stopped here. This is my new favorite fast food period.
The burger came out hot and fresh, seemed to be made to order. They put in the extra detail of wrapping it in paper, neatly. The diet coke was refreshing, perfect mix of syrup and carbonation. I didn't walk in, I used drive through so I can't speak to atmosphere, but above average presentation of the food for drive thru.
My order went through pretty quick. The food was nice and hot service was a little slow understanding English. I asked for a large size. They gave me a medium. I ordered a chicken sandwich club large size and only got a medium fry and a medium drink. I thought the chicken sandwich was delicious. It was hot. Price was a little high. I would definitely recommend this for a quick bite to eat, especially if you know Spanish. The atmosphere was quiet, not very many people. I did not complain about the mix-ups therefore not giving them a chance to correct it.
I ordered drive thru through the mobile app. Everything was made as instructed and the cashier was friendly enough, but why are all the fixins on my burger bigger than the meat. I should have just ordered a veggie burger 🙄
My first Protein Bowl was OK. I ordered classic chicken that had white rice and black beans. The flavor was good as it had sauce that seemed to be rather spicy considering they offer a Spicy Chicken version of this dish. Even though I stirred it in, the chicken was gone when the bowl was still 2/3 full of rice and beans. Not a good deal for over $7! By the way, Jack no longer gives a military discount. Better luck next time.
Every time we come here or every time we order y’all always forget something. I will never be back here. Give y’all another chance will never never never never be back. Worst place ever. should be called can’t get right
The manager (or whoever wears the purple shirt) will keep you waiting for long periods of time, serve other customers who walk into the store after you. Quite irritating to be fair, I’ll pray for her she most definitely needs Jesus in her life. How she hasn’t been fired is beyond me.
went to the place to order breakfast it didnt take long to get my order and got back with my girlfriend food and her food was cold so we wasn't satisfied with our food need to do more better if you don't want to work on holidays don't work we will not be returning to that place at all anymore
As i was taken a bite of the taco, i felt a hair in my mouth. Opened the taco & there was a hair in there!!! YALL NEED TO MAKE THE EMPLOYEES WEAR A HAIR NET! This is disgusting!!!!!!! Was my first time going to that location, definitely will be my last!
I had ordered a double bacon sour dough jack amongst other items. And this is how the sandwich came. I had to pull it apart cause i thought it only had one patty. But as you can see in the pic, the patty was nearly all destroyed, and they still used it. I said ez tomatoe on it. Came with no tomatoes at all. I also ordered the spicy potato wedges but they did not have that in stock and might never be getting it back.
I went through the drive thru and spent 43.00 when i got home and ready to eat i checked my burger and it had no meat on it!!!And when i called them no one answered. Really disappointed that i had nothing to eat. Did they not see a meat patty laying on the grill!!! It’s really sad when you spend that much money and you don’t even have anything to eat!!!! And of course they will only want to replace that one item but i think my money should be refunded due to employees not doing there job!!!!
Worst taco we have ever had... waited far too long bc they waited to cook them while at the window paying for 6 tacos that had almost zero meat in it. Waste of time and money!! Go to the next jack n box avoid this one.
Ordered a double jack with NO CHEESE….and I got 2 patties on a bun you can’t make this up. And they want a living wage lol can’t even get a simple order right
Worst tacos ever, they weren't fresh, manager preferred don't waste 4 tacos cooked earlier than keep costumers in business. I know is a fast food place but how hard is serve a fresh tacos, the tortilla very very hard eat
Server was rude, asked for light mayo and my bun is soggy with it. Asked for ice and she told me she would charge me with a Large drink and give me water (not ice). Charged me a large curly fry without asking, and the fries weren’t even full curly they were broken apart. I got a chicken burger and couldn’t even bite in to it.
This location is awful. It was 10/05/2024 @11:18 order #187 and I picked up at the drive thru. They sold me a side salad very disgusting with FUNGUS!. The carrots had fungus and cheese. The cheese doesn't even have the color of yellow and the carrots. Is very embarrassing because I wanted to enjoy my meal and I saw this. IS DISGUSTING EATING HERE! . I’m not coming here anymore and it was my first time. I can’t give a less star because it doesn’t give me another option just to give 1 star. I JUST HOPE I WON’T SICK with my other food I bought here :(. Please provide with better food or health department can come if they keep complaining. Have a good day!
I was picking up an order for a food delivery service, for 3 different people. I picked up the first two and the lady told me to go through the drive thru all over again, mind you the drive thru is full, I said I am needing in more order, she disregards it and tells me she has a line. I suggest i can wait at the Front doors and she said no one would deliver the items to me. This is unbelievable, i recently lost my job and because of this interaction i was late with these orders!
This is the third time during the night we go and they have closed down by choice before operating hrs state theyre closed. I was a shift manager at jack for years so i know whether you're franchise OR corporate operated you should stop taking orders at the time that it states you are closed. There was two cars behind me as well. They put the tea dispenser at the drive thru windows. I was at this druve thru at 12:53 and no one answered, as we are driving away we see worker in lobby just cleaning no headset in sight just airpods. If workers dont want to work until closing time which is 1:00 AM per your website then you should update it to whatever time it is they feel like working.
I placed an order via the mobile app and waited over 20 minutes for my food. The lady in red exited the office, appearing agitated. I informed her that my order should have been ready, and she attempted to provide me with cold tacos. Upon declining the cold tacos, she became increasingly irritated. An insult was directed towards me, and I responded accordingly. The lady in black intervened, and law enforcement was summoned. Unfortunately, we did not receive our food or a refund. This experience is consistent with previous interactions with the lady in red at this establishment. A police officer corroborated my assessment, stating that the staff's behavior is consistently rude.
I ordered 26 tacos tonight, and unfortunately, my brother encountered an unpleasant experience with his. He found something unappetizing inside his taco. This is unacceptable, and we will not be ordering again.
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2808 Ridge Rd, Rockwall, TX 75032
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2808 Ridge Rd, Rockwall, TX 75032
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