Taco Bell
Tex-mex · Rockwall
About Taco Bell
En Taco Bell Rockwall, te damos la bienvenida a un mundo de sabores Tex-Mex auténticos y rápidos. Desde nuestros icónicos tacos hasta nuestras quesadillas y nachos irresistibles, cada bocado está diseñado para transportarte a México. Ven a disfrutar de una experiencia deliciosa y divertida, perfecta...
En Taco Bell Rockwall, te damos la bienvenida a un mundo de sabores Tex-Mex auténticos y rápidos. Desde nuestros icónicos tacos hasta nuestras quesadillas y nachos irresistibles, cada bocado está diseñado para transportarte a México. Ven a disfrutar de una experiencia deliciosa y divertida, perfecta para compartir con amigos y familia.
What Customers Say About Taco Bell
This Taco Bell receives mixed reviews. Many praise the excellent customer service, especially during the night shift. However, issues with food quality (cold shells, unmelted cheese), incorrect orders, uncleanliness, and drink quality (moldy freezes) are recurring complaints.
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Tip: Visit during the night shift for better food and service quality. Avoid the freeze drinks due to reported moldy taste.
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Taco Bell Rockwall Reviews
Whoever the manager was tonight at the Taco Bell gave me the best customer service I’ve ever experienced there. Definitely need to keep that man around. I wish I got his name it all happened so fast, but the quality of customer service did not go unnoticed. Just a little problem can ruin my whole day or in this case made my whole night.
This Taco Bell is what a Taco Bell should be like. My tacos had meat, cheese and lettuce in them and were full. Most Taco Bell locations give me half full tacos. My burritos were made well, filled nicely and evenly and tasted fresh (not a half stale tortilla like some places have). I would have spoken to the manager and told them this Taco Bell is exemplary, but I received a call that had my head deep in thought and I didn't get around to it. I live 45 minutes from this Taco Bell or I would make it my go to. GREST JOB!!!!
This Taco Bell was 😃THE BEST EVER! All parts of order were correct and the food was warm and DELICIOUS like you would hope for (but rarely receive anymore from most fast food chains these days🫤) Drive thru service was outstanding, as well as the employees attitudes!
First I'd like to say that every time I come to this Taco Bell when the night shift is working, the food and service is ALWAYS good. If you come in earlier in the day, I've noticed multiple times that the food and service is no where near as good, but still acceptable. On this particular day that I came in on 08/03/25 at around 10:30pm (I think), I had the best food I've ever had here along with the best service. Notably, Alex Johnson was excellent at taking my order, speaking to me at the window, and was really great at his job in every aspect. This man NEEDS a raise and at the very least some extra respect. Not to mention the awesome cooks on this night that made such excellent food. Thanks guys!
Great food, used mobile app-easy, but minus one star for slow service at drive thru window.
Staff were great, food was amazing, quiet atmosphere, but their Kool aid is falsely labeled as Gatorade. I am now shaking and nauseous because of the sugar packed drink they passed off as Gatorade
ever since I started going to this location like three years ago, the freeze drinks ALWAYS taste like mold. I swear they never clean the machines. I wait a couple months thinking maybe itll taste better and it never does. NEVER get the freezes its so nasty ewwwww
Since when did Taco Bell decide to make their food worse and triple the prices?! Shells were still cold, drinks were flat and service was mid. I understand prices are going up everywhere but that shouldn't cut quality.
I frequent this Taco Bell in Rockwall between 4 and 6 times per month. I normally always go through the drive through and the food is always fine. Today I went in and ate and the food was fine as usual. My issue is with the cleanliness of the dining room and the men’s bathroom. Absolutely unacceptable! Almost every table was dirty, there was black gunk all over their white walls. They clearly don’t do any type of deep cleaning EVER! The only reason they got 3 stars instead of 1 is the food was fine.
This particular store desperately needs the modern remodel, like the ones with the white marquis. Otherwise, standard fare as has been for years which is nothing spectacular. Crunchy taco shells seemed to crack in my hand way more easily than expected. I will NEVER use a kiosk in place of an actual human to place my order. That is the human's job!
The food is always fine to me, i get it all the time but something that is not up to par is the freeze drinks. And this has been a problem for the past 5 years I’ve lived in rockwall. Every time i get a Baja blast freeze it tastes odd, like moldy or a like a rotten sock and i believe it’s because they don’t clean the machines every day. Please fix that so i can enjoy my Baja blast freeze again.
This location has dramatically gone down hill! Every time I order online my order is messed up and not complete until about 10 minutes after the scheduled pickup time. I will say the manager does come out and corrects my order himself so that’s the only reason for two stars instead of one. The Mexican pizza came back out and the ones I got are the WORST I have ever seen! One part was literally just hard shell. This is the closest Taco Bell to my house and I will definitely be driving out of my way to another location to avoid this sorry excuse for fast food.
Placed an order online and went to pick it up but nobody was at the store. Can't find a way to cancel and contacted corporate.
Food is good overall but the drive thru staff just don’t listen, my orders are wrong nearly every time I come.
If I could give a zero, I would. I called the store 5 times to ask where my order was. (Keep in mind I ordered two things 75 minutes prior.) Their hours say they are open until 4. I put my order in on grubhub. I got no response when I called the store, whatsoever. I’m heading to the store now to ask about my order or at least my money back. I’m struggling financially so when I buy this it’s a tiny treat for my family.
IF I COULD RATE THIS PLACE 0 I WOULD. I BLATANTLY TOLD THEM NO SOUR CREAM ON MY BURRITO AND THEY PUT EXTRA SOUR CREAM. DONT COME HERE!!!
When the store was unable to break the bill I used to pay for my food, I was treated like it was my fault they couldn’t do it. There was no effort to save the sale when I asked for my money back and told them to cancel my order. This has to be the worst customer service experience I have had recently.
I went through the drive through tonight around 2:45ish and ordered the cantina quesadilla. Its not even cooked. The cheese isnt melted. And the way its wrapped up is like the balled it up in their hand before tossing it in the bag. Usually i dont write reviews unless i have a good reason and this this just ridiculous. And for $18?! Id like a refund please.
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2815 Ridge Rd, Rockwall, TX 75032
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2815 Ridge Rd, Rockwall, TX 75032
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