Dunkin'
Donut, coffee shop · Rowlett
About Dunkin'
En Dunkin' te invitamos a disfrutar del auténtico sabor de Louisiana con nuestro irresistible pollo frito crujiente, deliciosos sándwiches de pollo y patatas fritas que te harán volver por más. Un rincón donde la calidad y la rapidez se unen para ofrecerte una experiencia de comida rápida única y sa...
En Dunkin' te invitamos a disfrutar del auténtico sabor de Louisiana con nuestro irresistible pollo frito crujiente, deliciosos sándwiches de pollo y patatas fritas que te harán volver por más. Un rincón donde la calidad y la rapidez se unen para ofrecerte una experiencia de comida rápida única y sabrosa. ¡Ven a descubrir por qué somos la opción perfecta para un antojo irresistible!
What Customers Say About Dunkin'
This Dunkin' location receives mixed reviews. While some customers praise the fresh fries and fast service, others report issues with order accuracy, missing items, and long wait times. Several reviewers mentioned friendly staff, especially Oriana.
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Tip: Double-check your order before leaving, especially for takeout and delivery, to ensure all items and sauces are included.
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Dunkin' Rowlett Reviews
First time I've had fresh piping hot fries in a while. We all know they frys beats everybody's when they fresh. Burger was on point too! Hot and fresh
This place genuinely may be one of the best Popeyes restaurants I’ve been to in recent memory. The atmosphere is welcoming & they ensured that our order was precise & most importantly, fresh. To the point that they switched out my biscuits for fresh ones when the pies took a little longer to prepare. Oriana handled our order & did so to perfection & Liz made sure we were taken care of & that everything was as fresh as it could be. Kevyn did everything he could to go the extra mile for our visit & left no stone unturned. All of them were genuinely helpful & made our order & our day a bit better. Thank yall!
Second time I come here at this Popeyes location. Oriana and the staff are very friendly and the service is great! I definitely will keep coming here in the near future. Oriana, keep up the great job and thank you and the staff.
I love coming and dining in here. The food is always fresh and fast. Place is always clean as well. Oriana helped me today with excellent service. She greeted me with a smile and gave me my order without any problems whatsoever.
This stores hours are posted online and at there store as 11pm. I placed my order online at 10:15pm, the app allowed the order to go thru, but when I arrived at the store10 minutes later to pick up my order they where out of most everything I had ordered. The person at the windows was very kind and apologetic for the situation. And she did her best to make up for it by offering me a choice of anything that was left. We came to an agreement that worked for me, but all restaurants that don't intend to honor there menu for the full hours of business posted should change there hours of operation to a more honest schedule.
It's hard to understand these people. I was told to pull to the front but I went inside to get my order. The lady came out and didn't even know what vehicle I drove. So I ask her what did she have and since I didn't understand what she said I said no that isn't my order. The whole time it was because she just went to the back in and sat it down. Didn't bother to repack my order or anything. Plus I saw mashed potatoes and gravy in the bag which was another reason I assumed it wasn't my order. I ordered two meals both with FRIES. How to you get someone saying mashed potatoes instead of fries. No one apologized or gave anything complimentary. Everybody in there seemed unorganized and slow paced. No one communicating with the customers the right way so if you are standing there waiting it will be 10 minutes before they look at you and say anything.
I order somewhat frequently through Doordash or takeout. There has never been a single time I was given condiments that I ordered, I've been there at least half a dozen times in the last 3 months. I've now had two missed items in Doordash orders... The three times I've been inside I have been actively ignored/been treated almost like an inconvenience. Served with a frown and a cold shoulder. I really appreciate the freshness and quality of the food itself. But the service and inaccuracy have officially exceeded a "few small mistakes".
Had Popeyes plenty of times before, but this was by far the worst experience ever. Food was not fresh, out of product, it was no customers in drive thru nor inside. My wife and I waited over 5 minutes for food that tasted old. Meanwhile the employees was busy eating while handling the food by far the grossest thing I've ever witnessed.!!! How are you serving drinks but have no lids!?
The workers do not care about what you want the girl upfront always sits on her phone she doesn't even listen to what you want but proceeds to put random stuff on my order then acts like I asked for it 😭 like bro you got to be high 😂 don't go here this place STINKS 🦨
I don’t understand how every single Popeyes location is so terrible. I travel for work and used to love Popeyes. But every single location I go to is the worst experience. Long wait, no food, wrong order, saying they have no food after I’ve paid.
Part of my order was missing. I called and phone just rang and rang. No one answered. Looking at the reviews the people who work here are always giving incomplete orders. Are they dumb? Never coming to this location
I had a coupon and was told this location doesnt take coupons. They are "over their limit." I know 4 year olds with more clever lies. Stopped immediately to make this review, crazy.
Okay this has got to be the most ridiculous service I’ve ever experienced… all I ordered was a side of rice and beans to go and you got 3 ladies working this morning shift today with not a single other customer entering drive through or in the store while I was there waiting for my to-go order. You got one of these ladies hunched over the medal kitchen counter on her phone doing whatever and it took over 10 minutes for the person who took my order (Eunice) to scoop and bag a side of rice and beans that takes no more than 2 minutes to do..I checked the reviews on this Popeyes location and sure enough other people had similar issues with how this staff runs the store (I’m not surprised). I’m not calling up a store manager or anything honestly I’ll head to a chikfila from now on instead. Here’s a picture attached for reference if the company needs proof..
If I could give 0 stars to this location I would! Corporate needs to investigate and terminate management at this place. Ordered over $40 worth of food, was assured that everything was in the bag and sealed. Drove a hour home to find out literally I got someone else’s order of 4 piece chicken with one side. I had ordered over 10 pcs of chicken and over 3 different sides. When I called they told me there’s nothing they can do and then hung up. Had to repeatedly call back to even get a name of manager and which he probably lied and gave me a fake name as he refused to give his manager id or code to identify him. I’ve been eating Popeyes for over 20 years and never had a worse experience. If corporate doesn’t replace management and fix this , will personally make sure this location goes bankrupt and shuts down so that they can learn the hard way. And to the manager Roberto if that’s his real name, your attitude explains why you haven’t succeeded in life.
Did an online order by the time I got home and opened up the bag they did not include any of the sauces on the receipt. They gave us a regular chicken sandwich instead of a spicy chicken sandwich, which was on the receipt as well. Never going back there again
Ugh, I just had the worst meal ever and I'm still cringing about it! 🤢 The macaroni and cheese was basically just a block of unmelted cheese on top of the pasta, talk about a disappointment. And don't even get me started on the rice and beans, which had enough juice to fill a small swimming pool. I'm so bummed because I was really looking forward to a tasty dinner, but it was just horrible overall.
I stopped by today and ordered a family meal. The staff informed me they didn’t have the sides I requested, which I appreciated—they gave me the option to substitute, and I agreed. But when I got home and unpacked the food, I realized I was given only 10 pieces instead of the 16 I paid for, and most of them were just wings. I felt completely shortchanged, both in quantity and quality. I chose this location because it was on my way home, and I live 15 minutes away—otherwise, I would’ve gone back to address the issue in person. Unfortunately, this experience left me really disappointed. I won’t be returning to this establishmen
Ordered delivery from this location. Wrong flavor wings, wrong sandwich toppings. Called to ask for a corrected order; they let the phone ring for 5 minutes, then hung up. Called again; phone rang for 5 minutes, then they pushed us to a busy tone. Bad food, bad service, bad people.
This place is absolute trash. Its like the owner hates money. They will literally take their time on a drive thru order just so you waste your time for no reason. The employees here are trash and dont care if you get your food, as long as they can hang out amd eat for discounted prices and paid hours. Its crazy to work in fast food and close early every night. Go to Golden Chick on I-30 near the Bobtown exit if you can, since theyll actually take care of they're customers. KFC is also a valid option if the struggle is that real. Please save your time and money, since this locations employees clearly don't care about doing their jobs or even the bare minimum.
Negative 5 .So it took almost 15 minutes until the chick would take our order in the Drive-Thru. I got two pickle glazed chicken sandwiches and all I got was a spicy chicken sandwich dry and a chicken sandwich with one pickle. Not only that but they were cold. And also they didn't have any desserts.
Wish I would have taken pics before my grandchildren started eating ages 3,5,5 and 7. After them asking for more chicken and it was gone. I then realized the size of the strips. Will definitely not be returning and the sad part is a mgr was helping to gather my order. I would have been embarrassed to send out this order but guess who doesn't have pride in there store or even the company. I will skip next time and just go to Caines 5mins away. Do better Popeyes.
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About Dunkin'
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3040 Broadway Blvd, Garland, TX 75041
Rowlett, TX 75041
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