Myriam Castillo

We come here a lot it’s one of our favorite hamburger places cuz of the never ending fries. They are so good. The only thing is the waiting to get your food can be frustrating and the refills take a while for them to come around. I love to get the sweet potato but for some reason my first order always come a little burnt and dry. Second ones are always better but they do take a while to bring them to you. But their cheeseburgers and really good as well. That’s why we go back.

Andrew Gonzalez

First time visiting this Red Robin in San Dimas. Located in a perfect spot surrounded by all kinds of other restaurants and places to go and try out. Our party consisted of 10 people so the food took a little awhile to arrive but it wasn't nothing to complain about. The staff was really friendly and catered to our needs. Food was exceptional will definitely come here again.

Gregory Paul

Staff is always friendly and quick to get you what you might need. They need improvement on cleanliness (used napkins left on counter and the payment kiosk was very dirty). The veggie burger and fries are always very yummy. We always go to the bar to avoid waiting. The bar area can get a bit cold so maybe bring a light jacket or sweater. Oh and this bar in particular can get a bit nosier than other locations just in case loud noise bothers you. I have sensitive ears so that’s why I’m mentioning it. Thanks Carmen for excellent service 😇

Kyriss Starr

Been going to this location off and on for decades, and it doesn't quite have the feel it used to have. Food is still pretty good. Wish there was an ability to call in a reservation for groups of 8 or more.

Melinda Muyargas

Even though the restaurant was busy, service was pretty quick. Our waitress was extremely knowledgeable and was able to name ingredients on burgers and things like that with no trouble at all, and new the exceptions to the coupon we were trying to use. We got the Mad Love Burger, which was really good, along with the steak fries, which we always love. We also got the $9.99 deal for Red's Tavern double with a side. My husband actually liked the Tavern double better than the more expensive Mad Love. It tasted a lot like a In-N-Out burger, and there's just something that good about classics like that sometimes instead of going to the fancy burgers. Really my only real complaint with our experience/ this place is the prices. But maybe that's everywhere? But it just seems a lot to drop $17+ for a burger.

Grace Chi

The only Red Robin remaining that has great service! We were bummed when some of the other Red Robin locations we frequented closed permanently during COVID and had to make do with nearby locations that had subpar food and very meh service. BF and I were in the area for Costco and Hallmark and were on our way to the freeway when we drove past Red Robin and made a u-turn. It was pretty busy on that Saturday evening, especially since there was a Lakers v. Clippers game going on. We didn't have to wait too long though (about 10-15 min) before getting seated. We ordered the monster burger and bottomless fries and the boneless wings appetizer with teriyaki sauce. I usually get a burger, but wanted to try an appetizer instead. Regrets, should've stuck with a burger. The monster burger was delicious. Like I mentioned in the opening sentence, service was great! Our server and the other servers took great care of us with the refills of water and bottomless fries. We ended up staying longer since the basketball game went into overtime twice and still were not neglected during that time. Looks like we found our designated Red Robin location!

Emnok Rahdahggy

Red Robin always has those fire burgers. The staff at this one in particular are very kind and helpful. I've been to this location a few times over the past couple years. It's always a pleasent experience. Sometimes these big chain restaurants have pretty rude servers, but I've never had that problem here.

Linda R

Food was good, except the seafood plate was overcooked. Service was good. Only complaint we has was we asked for our salads to be brought out prior to the entree, and they weren't. Nothing like eating your salad, while your food is sitting in front of you getting cold. My sister ended up not even eating her salad.

Mary K Boyer

We ordered a pizza online to be picked up at 6:30. My husband calls me and says he got there at 6:30 and the pizza is cold so turn on the oven! We even gave them a 20% tip! 😢

Collin Lee

I was seated in the bar area for dinner, my lady and I ordered some drinks before ordering entrees. I ordered the “new” old fashioned cocktail which came to my table exactly like the picture. Barely quarter full 😂. Jokingly told our server wow that’s not a whole lot of drink to which she replied “well it’s Red Robin”. Kind of taken aback but I sort of accepted it but she came back and said I apologize I hope that didn’t sound rude. I didn’t think she said was trying to be rude but whatever corporate is instructing their bartenders to serve per standard operating procedure IS very rude, what a rip. Totally not her fault she did a fine job as a server but look at this drink - For a 14 dollar cocktail tell me you wouldn’t be disappointed.

My mom got fish and shrimp and I got an a one burger with fries, my mom gave me a couple pieces of her fish and I couldn't even eat it. It was horrible like the oil was old. It was really wet with oil, my mom couldn't eat it or the shrimp. The French fries. Tasted like they were made in old or bad oil. I don't think I can ever go back. It was horrible, the food. The bun on my burger was super soggy. I didn't expect to have such horrible tasting food. My recommendation would be to use better oil or change it regularly. Everything tasted the same like burnt, bad oil. My bill with the tip was over $60.It was like throwing $60 + in the trash.

Dayna Jo

Worst restaurant experience ever. When we attempted to speak with the manager, Brandon, he was incredibly rude and uninterested in resolving anything. This is the second attempt to go to this location, after the first experience was equally as bad, but we thought we would give it another try. I cannot say enough about how horrible the customer experience is at this location. When we finally did get our food, it was not very good. They have changed some of their product, to a lower quality product. Don’t waste your money, go somewhere else.

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