Samson Hawkins

Service people and food is great. My gripe is that the app and website is glitch ing. So then I called, which the call was answered from some guy in India. Took like 12-15mns to get my order correct since half the time I can't understand what he was saying. On top of that he kept talking over me. For the amount of money I paid (almost $100 with tip) Pizza Hut needs to get their crap straightened put.

Alexandra Lee

I order food here all the time never have an issue when I do I call it's solved no problem. Tonight I ordered like I usually do well my cinnabons are burnt and they never put the amount of icing on top of them as they did today they tried to cover up the fact that they burnt them. I tried to call busy signal try it again busy signal what is going on. I don't appreciate getting burnt cinnabons

Volney F.

Horrible customer service ordered a pizza through Postmates driver decided to eat the pizza cause he’s 300 pounds plus who knows pizza didn’t show up wait in an hour called the manager they report there’s nothing that they can do multi billion dollar company but they’re not better than Little Caesars so I would not recommend this place. Don’t go to Pizza Hut. Pizza Hut is literally trash.

Danay Troytin

I would never return to this place, the worst treatment I have ever received in my life, there is an African American lady who mistreated us and her attention was terrible, she did not want to serve us, the best pizzas are from Pizza Hut but with that attitude no one will visit that store and many complaints have been reported about that lady and no measures are taken, there will always be more prepared people and with better treatment to the people who come to buy please take measures there are many complaints and a person with such an ugly attitude should be fired may God have mercy on her soul and her ugly attitude blessings

Sanc'!

Terrible! If I could give zero stars, I would! Service and atmosphere was good. Food? I don't know if it was the hygiene, ingredients, or what, but we're SICK! Got two pizzas, wings, and cinnamon sticks with my husband. He went to the bathroom three times last night and we've been nauseous since. Gave our dog some of the bread crust as a little treat and even she threw up! We're still feeling ill. Will NOT be eating here again. God have mercy.

Amy Warre

Well the first time I called the lady gave me the wrong directions I'm from out of Dallas I don't know too much about Abilene secondly the manager tries to fix he gave me $5 off but by the time I got to my destination the pizza was old looking the pepperoni was old and it was hard so I try to take it back and he got mad because he said he made the pizza on himself I'm back home in Dallas and I haven't been all different Pizza huts and they make their Pizza a whole lot better and if anything happened they're not going to be getting fired Abilene don't care about their customers they don't know that I was actually a secret shopper

Jack Daniels

Ordered a pizza from their call center they forward you to that's in like India. They took my money for the order and after waiting two hours I called in and they said they had no record of charging my card even though they did in fact charge it and told me to dispute the charge with my bank. So after waiting 2 hours and not getting the food they still charged my card and refused to refund my money. I will no longer buy from this company and I hope you don't either.

Kendrick Brooks

I ordered pizza on a Friday night and NEVER received the food I waiting up all night til 130am and it never came. The next morning I called the manager and his service was terrible. He took me through a long wait because he didn’t believe me to ultimately tell me “his drivers didn’t take it that it ‘probably’ was door dash” so now I have to make a dispute to get my money back instead of him just resending the order to me. Ive never had this with dominos pizza and will never order Pizza Hut again!!! This location is beyond terrible!!!

Kelley TXcheer

I really don’t want to give this Pizza Hut location a one star that has nostalgic memories. It looks like they need help with the hiring sign. We were hoping to try the buffet on a Saturday, but it’s only during the week. Our pizza was awful soaked in grease to the dough on a stuffed crust. We were the only customers at noon. The pizza wasn’t cut all the way through. The only thing good was the cheese bread with marinara. I hope some improvements can be made. Y’all use to be the Best!

+8

Ben Phillips

Do not use this Pizza Hut. I ordered 2 different pizzas and they didn't put pizza sauce on either of them. How do you even make a pizza without it? All this is is bread and cheese. I will never be back. Service sucks too.