Jack in the Box
Burger · Seguin
About Jack in the Box
En Jack in the Box de Seguin, te damos la bienvenida a disfrutar de una experiencia rápida y deliciosa. Nuestra carta, repleta de hamburguesas, pollo, tacos y opciones para el desayuno, ofrece algo para todos los gustos. ¡Ven a descubrir por qué somos una opción popular para una comida sabrosa y con...
En Jack in the Box de Seguin, te damos la bienvenida a disfrutar de una experiencia rápida y deliciosa. Nuestra carta, repleta de hamburguesas, pollo, tacos y opciones para el desayuno, ofrece algo para todos los gustos. ¡Ven a descubrir por qué somos una opción popular para una comida sabrosa y conveniente!
What Customers Say About Jack in the Box
This Jack in the Box receives mixed reviews. Many customers praise the fresh food, fast service, and friendly staff, especially at the drive-thru. However, others report issues with order accuracy, long wait times, rude service, and malfunctioning equipment.
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Tip: If dining in, be aware that the dining room may be closed due to staffing issues. Double-check your order before leaving to ensure accuracy.
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Frequently asked questions about Jack in the Box
Jack in the Box Seguin Reviews
My family and I came in to order some food. We hadn't had Jack in the Box in a very long time. The Manager Andrew was the sweetest guy ever! He made us all laugh so much. We felt very welcomed and enjoyed a great meal.
The lady that was working there was very kind. She made a mistake on one our orders and she recorrected the order mistake. Her customer service was professional and she had a wonderful demeanor all in all if I must say. Definitely will recommend and the menu is vast. They just added more into their menu.
This Jack in the box went above and beyond for me and my mom even though it was only 2 people working they were able to get everything we wanted and made everything fresh and they apologized for it taking too long but I completely understand it was due to the fact that everything was made fresh and I really appreciate the way they treated us we will definitely be coming back to this Jack in the box again
We came thru the drive thru late at night. The food was great! And fresh. The pregnant lady is a really good worker. And they have her alone on shift can you believe that? She definitely deserves a raise!
They accidentally charged me for a breakfast combo instead of just the sandwich. They were so kind and accommodating and totally made up for the mistake. They also treated me so kindly.
This is probably the best Jack store I've been to. I've been visiting for about 3 years and they've never gotten anything wrong in my order. I would've expected a few little mistakes here or here but there people are way ahead of the game. Also, they're cheery. At the end of the day, that doesn't affect the food.. but it does make your day a little brighter!
We were on our way to San Antonio and we stopped here by the drive thru for some quick lunch on the go. There was no long line or wait. Our order was all made correctly. It was all good! We had the jalapeño poppers, curly fries, burgers- I had a chicken honestly club. Double Jack for my son, and wife got the bacon ultimate cheeseburger. They also remembered the condiments and napkins in bags.
This place is your standard Jack in the box I feel bad for a few of the employees because the rest of their co-workers didn't feel like they wanted to work that hard. But there was some young people there who were busting their butt, I really appreciate that. Food was good like normal
Very clean outlet here and your order are freshly prepared. I have included a photo where they are preparing the patties. The staff are also extremely helpful and friendly. We ordered ultimate cheeseburger and sourdough jack and they are both delicious. You can add lettuce, tomatoes and onions without extra cost
This location is in Sequin Tx. We wanted to go inside to eat , they told us they shut down "dine in " Because there were only two of them . So we had to go threw drive threw . We waited 20 mins. To put our order in. The drive through employee was rude. Like it was our fault , he had to work . We gave the order waited another 15 mins. For the order , checked order before we left . It was wrong. When't back inside, again treated like we were wrong. I just took what I had and when't on my way. You need to get better help .
I only really stop there late, late night, but what it does. It does WELL! Its open when I need it to be, I don't need to go out of my way, (so totally convenient ) and i.love the cheap 2 taco order. AND , that girl at the drive thru is very pleasant to me and my wife! After writing this I believe I'm changing my rating to 4 stars! Stop and give them a try! Tell em Mark and Angie sent you!
For a place that is constantly empty but has four employees working it is absolutely astounding how an order can take forever and still be wrong. Overpriced for food that isn't fresh and subpar service.
So I pulled up and there was a sign on the intercom to pull up to the window. I pulled up to only be informed that it was delivery or DoorDash orders only. Keep in mind it was 12:05 midnight. But that wasn’t stated on the sign outside.
I went through the drive-through and ordered a sourdough jack. When I went to eat it, I discovered it was raw. The meat was not cooked. The bread was not toasted. The cheese was not melted. I called the store and the response was, “oh, well sorry”. Unless you like food poisoning, I would avoid this place.
Ignored at drive through speaker and window, 3 employees in there saw us, 1 was taking photos of their cleaning. If you're unable to take orders close the store 😭 Or put up a sign, or tell us? 🫠
Soda machines were busted. Chairs were upside down on tables in the middle of the day, around 2pm. They were out of egg rolls, ranch, and every diet beverage but diet coke. We walked over to the connected convenience store for drinks, but still got charged full price for a glass a tap water. When we took the chairs off the tables to sit down for lunch, the tables were filthy. I will just pass next time.
Worst Jack in the Box in existence. This is one of the only FF places around so I go here all the time. Just waited an hour in their parking lot for them to make my food. They weren’t busy. They weren’t understaffed. They’re just incompetent. Constantly get my order wrong— like tonight. Mess up burgers, forget items. Tonight was just the final straw. At least through DoorDash you can get an easy refund. Just tried calling and they won’t answer the phone. Simply the worst run place I’ve ever been.
Drove 15 miles to pick up a DoorDash order at 4am all for no one to answer at the drive thru. A note saying the speaker was broke, pulled to window, no one ever came. Called the store several times, knocked on the window, etc. so either no one was there or they were hiding. Ridiculous!!!! Lost out on my money from DoorDash bc the order was cancelled. Anytime I’ve had to come to this store they take a long time even with no customers anywhere. The employees don’t care that’s obvious.
Ordered bacon ultimate cheeseburger and tacos but received the jr Patty’s and no lettuce or sauce on my tacos. Attempted to resolve the issue and was told to come back because they were out of the jumbo patty. Have not been able to get ahold of someone to resolve the matter.
We had the worst service ever at this location. A young lady with tattoos (didn't get her name). The person behind us got the same attitude. He made a very loud comment on her attitude that other employees could hear but no one bothered to come foward. I didn't complain in fear of having my food messed with.
Stood at the register for 7 minutes and was never helped. The place was empty, 2 cars in the drive thru, and one person waiting outside. I will say, it seemed everyone was working hard the whole time. But if it was a case that one of the orders was large and they needed all hands on deck, let me know. I as a costumer felt so ignored and unimportant. But I guess it’s jack in the box, so I guess what should I expect…
Ordered a jumbo jack, fries, and a few other things. The fries so salty. My jumbo jack wasn't supposed to have ketchup and they still put ketchup. I asked for sweet and sour sauce for my egg rolls and two other Sauces that I didn't get. Tried calling the store twice to speak with someone but no one is answering the phone after letting it ring 6 or 7 times. Will not be ordering from this location again.
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About Jack in the Box
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1810 I-10, Seguin, TX 78155
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1810 I-10, Seguin, TX 78155
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