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Subway

Sandwich · Smithville

4.0 · 95 reviews Google
restaurants.subway.com

About Subway

At our Smithville Subway location, we're dedicated to serving you the freshest ingredients in a welcoming atmosphere. Our build-your-own sandwiches and salads cater to health-conscious options, making us a great choice for lunch or dinner on-the-go. Take advantage of our convenient services, includi...

At our Smithville Subway location, we're dedicated to serving you the freshest ingredients in a welcoming atmosphere. Our build-your-own sandwiches and salads cater to health-conscious options, making us a great choice for lunch or dinner on-the-go. Take advantage of our convenient services, including curbside pickup, delivery, takeout, dine-in, and wheelchair accessibility features. We're proud to have a friendly neighborhood feel, thanks to our attentive staff who are always eager to provide excellent customer service.

What Customers Say About Subway

This Subway location receives high praise for its friendly and efficient staff, particularly Dev and Harsh. Customers consistently mention excellent service and a welcoming atmosphere. Some negative reviews mention stale bread and slow service with new staff.

Popular Dishes

tuna sandwich ham sub herb and garlic veggie sub

Best For

Quick Bite Solo Dining Families Business Locals

Tip: Visit during peak hours to ensure fresh bread and avoid potential staffing issues. Consider ordering in person to check the quality of ingredients.

Features

🅿️ Parking 🚗 Delivery Accessible 🌅 Breakfast 🍽️ Lunch 🌙 Dinner 🥗 Vegetarian 🌱 Vegan Coffee
🎯 Casual 🤫 Quiet 👥 Groups

Frequently asked questions about Subway

Subway is located at 239 St Catharines St #15, Smithville, ON L0R 2A0, Canada, Smithville.
Subway offers sandwich cuisine.
Subway has regular opening hours. Check their profile for updated schedules.
Subway offers the following services: dine-in, takeaway, delivery.
The most recommended dishes at Subway based on customer reviews are: tuna sandwich, ham sub, herb and garlic veggie sub.
Subway is ideal for quick bites, solo dining, families, business dining, locals.
This Subway location receives high praise for its friendly and efficient staff, particularly Dev and Harsh. Customers consistently mention excellent service and a welcoming atmosphere. Some negative reviews mention stale bread and slow service with new staff.
Visit during peak hours to ensure fresh bread and avoid potential staffing issues. Consider ordering in person to check the quality of ingredients.
95
Reviews

Subway Smithville Reviews

4.0
95
5★
58%
4★
15%
3★
11%
2★
3%
1★
14%
Reviews (40)
M
M “Digitalreaper” S

Great service and wonderful, I work close by they will occasionally deliver even though I feel like I'm bothering them and I must again say thank you 18/03/30 The tuna sandwich was awesome thank you so much

C
Connor McGee

I love Subway. The best thing is when you walk in there to smell that fresh bread smell nothing like it. Staff was very nice and professional. Always get the ham sub. Love it

B
Brayden V

Review for Subway – 5 Stars I recently visited this Subway location, and I have to say, it was one of the best experiences I’ve had at any sandwich shop! From the moment I walked in, the place was clean, well-organized, and welcoming. The staff was incredibly friendly and efficient, taking the time to make my sandwich exactly how I wanted it. They were patient with my customizations and made sure everything was fresh and neatly prepared. The ingredients were top-notch—crisp veggies, fresh bread, and perfectly portioned meats and cheeses. The overall atmosphere was pleasant, with a comfortable seating area and a well-maintained drink station. Even during a busy time, the service was quick without feeling rushed. If you're looking for a reliable, tasty meal made just the way you like it, I highly recommend this Subway location. I'll definitely be back!

T
Todd Parker

Very clean and the staff members are always welcoming.

C
Chris Hamilton

Honestly the guys here always treat me and the kids amazing. Make great subs and salads. We always come here for Subway. Friendly and fast.

G
GURBAJ SANDHU

Good food. Friendly customer service... Overall must visit........

J
Jay F

Best subway around, from fort Erie to Hamilton this is the best subway. Guys name starts with a D. He is a great worker

J
Jeel Korat

The best customer experience I've ever had at Subway. The staff, especially Dev and Harsh, were incredibly helpful and friendly, demonstrating excellent customer orientation.

K
Kirks

These folks are first rate. I arranged for sandwich platters for meetings at work. They were beautiful and tasty, ready right when I requested them, came in two packaged sets (we had two separate meetings) complete with veggies and condiments on the side. Absolutely top shelf. Thanks so much

C
Christina

I consistently get the best service here from any other subway. Staff is very friendly and helpful. Their efficiency ensures that the line-up is never long.

S
Sergio “Powerserge” Perez

This is definitely a chain but with a friendly neighborhood feel because of the staff. Girls were super nice and very customer service oriented, refreshing to see that these days.

Todd Parker
Todd Parker

Very clean and the staff members are always welcoming.

Connor McGee
Connor McGee

I love Subway. The best thing is when you walk in there to smell that fresh bread smell nothing like it. Staff was very nice and professional. Always get the ham sub. Love it

GURBAJ SANDHU
GURBAJ SANDHU

Good food. Friendly customer service... Overall must visit........

Chris Hamilton
Chris Hamilton

Honestly the guys here always treat me and the kids amazing. Make great subs and salads. We always come here for Subway. Friendly and fast.

Jay F
Jay F

Best subway around, from fort Erie to Hamilton this is the best subway. Guys name starts with a D. He is a great worker

Brayden V
Brayden V

Review for Subway – 5 Stars I recently visited this Subway location, and I have to say, it was one of the best experiences I’ve had at any sandwich shop! From the moment I walked in, the place was clean, well-organized, and welcoming. The staff was incredibly friendly and efficient, taking the time to make my sandwich exactly how I wanted it. They were patient with my customizations and made sure everything was fresh and neatly prepared. The ingredients were top-notch—crisp veggies, fresh bread, and perfectly portioned meats and cheeses. The overall atmosphere was pleasant, with a comfortable seating area and a well-maintained drink station. Even during a busy time, the service was quick without feeling rushed. If you're looking for a reliable, tasty meal made just the way you like it, I highly recommend this Subway location. I'll definitely be back!

Jeel Korat
Jeel Korat

The best customer experience I've ever had at Subway. The staff, especially Dev and Harsh, were incredibly helpful and friendly, demonstrating excellent customer orientation.

Christina
Christina

I consistently get the best service here from any other subway. Staff is very friendly and helpful. Their efficiency ensures that the line-up is never long.

Sergio “Powerserge” Perez
Sergio “Powerserge” Perez

This is definitely a chain but with a friendly neighborhood feel because of the staff. Girls were super nice and very customer service oriented, refreshing to see that these days.

Kirks
Kirks

These folks are first rate. I arranged for sandwich platters for meetings at work. They were beautiful and tasty, ready right when I requested them, came in two packaged sets (we had two separate meetings) complete with veggies and condiments on the side. Absolutely top shelf. Thanks so much

M “Digitalreaper” S
M “Digitalreaper” S

Great service and wonderful, I work close by they will occasionally deliver even though I feel like I'm bothering them and I must again say thank you 18/03/30 The tuna sandwich was awesome thank you so much

M
Michelle Murphy

Food is usual Subway, overpriced, and doesnt stay open late enough. Service is good.

H
Hayden Williams

The subway in Smithville is fairly standard for a subway location. They usually have exactly what you’re looking for and rarely are out of ingredients. However near the end of the night they often run out of the more popular breads like herb and cheese. They are good about following online orders though. The owners daughter makes an exceptional sub and we used to go every Friday after doing groceries.

Hayden Williams
Hayden Williams

The subway in Smithville is fairly standard for a subway location. They usually have exactly what you’re looking for and rarely are out of ingredients. However near the end of the night they often run out of the more popular breads like herb and cheese. They are good about following online orders though. The owners daughter makes an exceptional sub and we used to go every Friday after doing groceries.

Michelle Murphy
Michelle Murphy

Food is usual Subway, overpriced, and doesnt stay open late enough. Service is good.

C
Corey Ellis

Decent location, but they often run out of bread. How can you be a subway and have no bread? Lol

Corey Ellis
Corey Ellis

Decent location, but they often run out of bread. How can you be a subway and have no bread? Lol

S
Stephanie Melnyk

This place sucks, everytime I come here there only ever one person working. It is so incredibly slow, shouldn't take a half hour to get a sub. It also doesn't help when someone orders 6 subs and again only 1 person working!!!

Stephanie Melnyk
Stephanie Melnyk

This place sucks, everytime I come here there only ever one person working. It is so incredibly slow, shouldn't take a half hour to get a sub. It also doesn't help when someone orders 6 subs and again only 1 person working!!!

M
Mel Review

If you use this subway, I highly recommend you don’t order for pick up and you watch what they are putting on your sub. Unfortunately, we received rotting lettuce on our order. It was brown and ,in spots black and soggy, slimy, and had clearly spoiled. Definitely not a healthy or safe choice to serve this. Unfortunately for us, we ordered for pick up and so didn’t see them make the sub, otherwise we would have said something immediately. Truly hope it’s a one time mistake and it get rectified. Such a shame as subway is a favourite of ours.

Mel Review
Mel Review

If you use this subway, I highly recommend you don’t order for pick up and you watch what they are putting on your sub. Unfortunately, we received rotting lettuce on our order. It was brown and ,in spots black and soggy, slimy, and had clearly spoiled. Definitely not a healthy or safe choice to serve this. Unfortunately for us, we ordered for pick up and so didn’t see them make the sub, otherwise we would have said something immediately. Truly hope it’s a one time mistake and it get rectified. Such a shame as subway is a favourite of ours.

J
Jackie Goss

We love Subway. But this location in Smithville is nothing but disappointing. Ordered 2 foot long subs on the App. Chicken and steak. When I picked it up and opened the wrapper to check I couldn't see any meat in either one. I thought they gave me the wrong order so I went back and told the staff ( Indian guy) that this is not my order as it's missing the meat He poked around in the sub and showed me the chicken and the steak. The fact that he has to poke around to show me that the sub had meat should tell you how much chicken and steak was actually put in the Sub. If I'm paying for a steak sub, I want to have a reasonable amount of steak. I won't be buying at this location again.

E
Ethan Holly

Ordered delivery for dinner tonight and the driver called me asking for directions because there was a road closed. After receiving directions the driver said he wouldn’t take the detoured route because it wasn’t what his app would pay him for. So instead he took my food back to the restaurant and cancelled the order himself without consulting me. Been waiting an hour now for 2 sandwiches that were cancelled without my knowledge, and doubt I will be getting a refund. How about getting some competent delivery people who can complete a simple task.

B
Brad Steve

Food is typical and good, what you would expect from a Subway. The problem is with the new staff. Sloppy handling of equipment and my last visit, the attitude from the young Indian girl was horrible. Definitely felt like I was annoying her asking for a foot long.

N
Nelson Costa

Like most other people mentioned. Since new ownership the quality has taken a dive. Bread is always stale and hard. Especially if it’s not toast. They try and force the toasted to mask the stale bread.

Ethan Holly
Ethan Holly

Ordered delivery for dinner tonight and the driver called me asking for directions because there was a road closed. After receiving directions the driver said he wouldn’t take the detoured route because it wasn’t what his app would pay him for. So instead he took my food back to the restaurant and cancelled the order himself without consulting me. Been waiting an hour now for 2 sandwiches that were cancelled without my knowledge, and doubt I will be getting a refund. How about getting some competent delivery people who can complete a simple task.

Nelson Costa
Nelson Costa

Like most other people mentioned. Since new ownership the quality has taken a dive. Bread is always stale and hard. Especially if it’s not toast. They try and force the toasted to mask the stale bread.

Kartik Sivaraman
Kartik Sivaraman

Stale bread. Ordered and eating herb and garlic veggie sub. Bread is at least a day old. Shut this place down. Disgraceful.

Brad Steve
Brad Steve

Food is typical and good, what you would expect from a Subway. The problem is with the new staff. Sloppy handling of equipment and my last visit, the attitude from the young Indian girl was horrible. Definitely felt like I was annoying her asking for a foot long.

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About Subway

How to get there

239 St Catharines St #15, Smithville, ON L0R 2A0, Canada

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Highlights

Good Rating
4.0/5 stars
💬
Well Reviewed
95 reviews
💰
Budget Friendly
Price level
👨‍🍳
sandwich
Cuisine type

Services

🥞 Breakfast
🍽️ Lunch
🍾 Dinner
Coffee
🥗 Vegetarian Options
🌱 Vegan Options
🥡 Takeout
🚚 Delivery
🍴 Dine-in
🚗 Curbside Pickup

Dining Options

🍽️ Dine In
🥡 Takeout
🚚 Delivery
🚗 Curbside Pickup

Restaurant Info

Status
Verified by owner
🕐 Hours Today
8:30AM-11PM
Rating
4.0/5
💬 Reviews
95
💰 Price Level
$
⏱️ Typical Visit
People typically spend 5 min to 1.5 hr here
📞 Phone
+1 905-957-8693
🌐 Website
restaurants.subway.com
📋 Menu
View Menu

Amenities

🅿️ Parking
Wheelchair Accessible
🚻 Restroom
💳 Credit Cards
📱 Mobile Payments
🏘️

The Neighborhood

Location

239 St Catharines St #15, Smithville, ON L0R 2A0, Canada

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