Asian Palace
Chinese · Syracuse
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About Asian Palace
Located in Syracuse, Asian Palace offers a diverse menu of Asian cuisine for lunch and dinner. With a 3.5-star rating from 176 reviews, we strive to provide a satisfying dining experience. We offer convenient options including delivery, takeout, and dine-in service. Whether you're looking for a quic...
Located in Syracuse, Asian Palace offers a diverse menu of Asian cuisine for lunch and dinner. With a 3.5-star rating from 176 reviews, we strive to provide a satisfying dining experience. We offer convenient options including delivery, takeout, and dine-in service. Whether you're looking for a quick bite, comforting classics, or vegetarian options, Asian Palace caters to various tastes. We are open every day except Tuesday, with late-night food available to satisfy those evening cravings. We welcome solo diners and offer small plates for sharing or individual enjoyment. Our hours are Sunday 12-10PM, Monday 11AM-10PM, and Wednesday through Saturday 11AM-10PM.
What Customers Say About Asian Palace
Asian Palace receives mixed reviews. Many praise the fresh, delicious food, especially the hot and sour soup, and fast delivery. However, some customers report issues with order accuracy, rude service, and food quality problems like rubbery meat or foreign objects in their meals.
Popular Dishes
Best For
Tip: If you like the bricks, you will love The Asian Palace! Food always fresh and so tender.
Features
What to see nearby
Data from Wikidata
Explore the area around Asian Palace
Asian Palace is located in Syracuse, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.
Historical Heritage
- Syracuse Bread Company Factory (A 345m) — historic building in Syracuse, New York, United States Lugar inscrito en el Registro Nacional de Lugares Históricos
- Thornden Park (A 868m) — park in the United States of America Lugar inscrito en el Registro Nacional de Lugares Históricos
Other Points of Interest
- 422 Marshall Street (A 986m) — building on Syracuse University campus
Data from Wikidata
Frequently asked questions about Asian Palace
Asian Palace Syracuse Reviews
taste great, great service, kind ppl
Great oriental food and fast delivery! 👍👍
Takeout. Food was ready on time and was delicious
Good Food Friendly Staff
Very well made Asian food love it
Always good food when I go there. Have only had 1 wrong order so far but I ended up loving it too (:
The best in the syracuse downtown area. Super friendly staff, fast service, and the foods great too! We will be back.
Food delicious. Arrived quickly and they use their own delivery service!!!
Have bought food from here a million times. Never disappointed me yet. Reliable and quick.
This place is great! I will drive out of my way just to pick up food from here!
Hands down the best Chinese and Japanese cuisine in town. Everything that comes out of this kitchen is DELICIOUS!!!
Best Chinese Food in Syracuse. You wont find the same quality food for less money any where in the city.
Love the food, love the owners. Super clean kitchen!
Amazing family owned spot with a great menu.
nice little spot. very respectful, and on top of that good, fresh food.
Good food, reasonably priced, and fast delivery.
if i was to recommend a chinese food place in syracuse it would be this one. have been ordering here for two years and the food has always arrived freshly cooked and every bite delicious. sesame chicken is crispy on the outside tender and very flavorful the rice was very well seasoned but not overly. i also have tried their pan fried dumplings among many others things and was not disappointed.
I've been a long time customer always fresh and good very good customer service friendly staff I love Asian palace they are number 1😉🤗😋
Ordered a few items late night for delivery to sample their menu for the first time. Quick friendly service, reasonable prices, and the food was great. This will be my go-to place for Asian fare from now on. Excellent!
Good food with many vegan options. I noticed a lot of reviews commented negatively about the staff but we’ve only ordered through delivery apps (Postmates, Uber eats) so I can’t comment on that.
Excellent food, very fresh, fast friendly service. Ordered eggplant with garlic sauce, crab rangoon and a green salad. They called to let me know it was ready. Will definitely order again
Yeah right, y'all are tripping. I've never had an issue with this place and I've been ordering for two years now. They never mess up my order and the lastest I ever got my food was 30mins after I placed it. Idk, something's fishy.
They are EXCELLENT. Ordered Thai shrimp Fried rice. Wow!!!! Superb! Wish that the ingredients we listed though. Nut allergy people make sure you tell them!!!
One of the best spots in Syracuse to get Chinese from very fresh hot when it gets to your house, fast delivery and delicious food..... only thing is with them when you call there they have a tendency a rushing you besides a young lady that speaks English really good and a little boy that likes to help out them to have great customer service but that's something that the others need to work on but overall is a great spot!!!😍😍😉😉🍴🍶🍚🍛🍜🍲
Completely delicious, always prompt, and fresh! There's something in those egg rolls that makes you crave them, I swear. It's a struggle for us not to order from here once a week!
Awesome....... The food tastes great, the prices are well below equivalent restaurants. The best part is the owners, they are awesome people polite & personable, overall great people. A truly excellent experience, thank you.
Always fast always good. Ordered today and food was at my door in 25 min. Only wish larger rice sides came with quart orders.
I always have a good experience with any meal I have had from here!
I love how the kid can run the register and cook you don't see many kids that can multitask or help with the family business
Great menu options and food has always been good. Only wish they had coconut shrimp.
Omg the general tso chicken is so delicious it was so nice and tender! Definitely better then the new leng Cheng and I never eat from no where else but now the Asia Palace is my new fav 🥰
Have ordered lunch via GrubHub for pickup a few times. Very convenient, it's just a couple of blocks away from my dry cleaners. Food is always ready very quickly and always made exactly as I ordered it, including special requests.
Tried Asian Palace tonight as it had great reviews of Grub Hub. It was absolutely amazing. Its very hard to find a place that has both good chicken and lomain but with this place both were spot on. I got the bourbon chicken and my husband got the seseme. Great portions and flavor. I will definitely be ording from again.
We live in Ohio, and found Asian Palace by asking an employee at a Thruway rest stop where they go for chinese food. We were not disappointed. It was not super far out of our way, and they were super quick with our order. They did an excellent job with the veggie lo mein (some of the best my wife had tasted), potstickers, sweet and sour chicken, and boneless spare ribs. There definitely isn't much of a seating area (we were used to eating in the car by this point in our trip) but for delivery/take out we only wish these folks were closer to our home!
They did again omg when I say they never disappoint me! Food always fresh and so tender and did I say tender!!! I literally eat this twice a week go get y’all some good Chinese food worth every penny if you like the bricks you will love The Asian Palace!!! I have ordered the General Tso Chicken w/ Shrimp Fried Rice and My Kids Love The Fried Chicken Wings And Pork Fried Rice!!! My 3rd Review Lol ❤️
They did again omg when I say they never disappoint me! Food always fresh and so tender and did I say tender!!! I literally eat this twice a week go get y’all some good Chinese food worth every penny if you like the bricks you will love The Asian Palace!!! I have ordered the General Tso Chicken w/ Shrimp Fried Rice and My Kids Love The Fried Chicken Wings And Pork Fried Rice!!! My 3rd Review Lol ❤️
Food is always hot and fresh. Great customer service.
Orders on Grubhub and my order came PIPING hot and they included rice and 2 fortune cookies as a little something extra. We’ve ordered their catering before and it was just as delicious. It’s a decent price for that amount of food ($35 for 4 meals worth of sesame chicken and lo mein). They PACKED my lo mein into the container but for $10, I wish there was just a bit more. Never stepped foot in here so I can’t speak to the atmosphere, but: 5 stars for food because duh. The food is great. 5 stars for service because my food was HOT.
The food is great and affordable prices, and the workers did not come to play!! Definitely somewhere I’d want to give my money to as opposed to a chain restaurant.
Their hot and sour soup is soooooo good. If you are in need of an energy boost, get this soup. Love the mushrooms in that soup.
My fiance and I have been ordering from Asian Palace for at least 5 years. It's always fresh and delicious, with a wide variety of food including Japanese cuisine. The driver has basically been the same person for just as long, and he's always incredibly friendly. Tonight, for the first time ever, we were missing an appetizer from our order. It was a small thing, just a side order, and it really wasn'ta big deal - 1st time in 5 years that anything like this has ever happened, and we decided to just forget about it, as things do happen. However, not long after the delivery, they actually called us to let us know that they realized the mistake and that the driver was swinging around to drop them off! That was incredibly kind of them for going above and beyond to ensure our order was correct. Asian Palace is an excellent Chinese restaurant and I highly recommend them!
This food is fabulous, do not listen to the terrible reviews!!! Consistently fresh amazing quality better than any suburb , and any Chinese Restaurant in the city!
Food is always hot and fresh. Great customer service.
This food is fabulous, do not listen to the terrible reviews!!! Consistently fresh amazing quality better than any suburb , and any Chinese Restaurant in the city!
The food is great and affordable prices, and the workers did not come to play!! Definitely somewhere I’d want to give my money to as opposed to a chain restaurant.
Their hot and sour soup is soooooo good. If you are in need of an energy boost, get this soup. Love the mushrooms in that soup.
Orders on Grubhub and my order came PIPING hot and they included rice and 2 fortune cookies as a little something extra. We’ve ordered their catering before and it was just as delicious. It’s a decent price for that amount of food ($35 for 4 meals worth of sesame chicken and lo mein). They PACKED my lo mein into the container but for $10, I wish there was just a bit more. Never stepped foot in here so I can’t speak to the atmosphere, but: 5 stars for food because duh. The food is great. 5 stars for service because my food was HOT.
My fiance and I have been ordering from Asian Palace for at least 5 years. It's always fresh and delicious, with a wide variety of food including Japanese cuisine. The driver has basically been the same person for just as long, and he's always incredibly friendly. Tonight, for the first time ever, we were missing an appetizer from our order. It was a small thing, just a side order, and it really wasn'ta big deal - 1st time in 5 years that anything like this has ever happened, and we decided to just forget about it, as things do happen. However, not long after the delivery, they actually called us to let us know that they realized the mistake and that the driver was swinging around to drop them off! That was incredibly kind of them for going above and beyond to ensure our order was correct. Asian Palace is an excellent Chinese restaurant and I highly recommend them!
Good food good prices.
Good take out
Food was pretty good, but kind of pricey.
Had no problem ....great price and fast delivery
It was clean. Fast service. Tasted great.
Food was great, service was great... two of my crab Rangoon were empty though. I k ow that's more the company the buy them from but it made me sad. But otherwise very happy.
ordered beef ho fun and picked it up. was super delicious! but a little salty. the lady is nice. Edit: Have picked up three times now and it's been great every time! Not too oily. I don't usually order Chinese takeout since I just cook but this is great. The lady has a cute kid too!
Ordered off the Uber Eats apps and was in the mood for Lo Mein. Chose this place because of better pricing of items. Wasn't looking for anything fancy. A lot of broccoli in the Vegetable Delight. The Wanton soup was full of flavor. Nicely packed together when arrived and everything was there that I ordered. Beef Lo Mein was recommended on the app and it's really delicious.
The sauce that comes with the Cong you bing, is the sauce the Mongolian sauce? Looks very tasty. Do the catered orders come with delivery right from the Asian Palace, without having to use any third party delivery service?
Ordered off the Uber Eats apps and was in the mood for Lo Mein. Chose this place because of better pricing of items. Wasn't looking for anything fancy. A lot of broccoli in the Vegetable Delight. The Wanton soup was full of flavor. Nicely packed together when arrived and everything was there that I ordered. Beef Lo Mein was recommended on the app and it's really delicious.
The sauce that comes with the Cong you bing, is the sauce the Mongolian sauce? Looks very tasty. Do the catered orders come with delivery right from the Asian Palace, without having to use any third party delivery service?
Food is good and quality acceptable. Food came almost a half hour late.
So it's February, 2023 and they still won't let me back in the palace. They make us stand out here in the rain like dogs waiting for food. Covid's over.
Food was delivered very fast and was hot when it got here but it was very bland. The sauce for my shrimp egg foo yung was the same consistency as water normally it has a bit of a thickness to It.. a complete waste of my $40
Used to order from this Korean fast food spot a lot during grad school. They’ve got good options, nice packaging, and decent portions — not the healthiest, but definitely satisfying. It’s a family-run business, and the seller’s great once he warms up to you. Worth checking out!
Used to order from this Korean fast food spot a lot during grad school. They’ve got good options, nice packaging, and decent portions — not the healthiest, but definitely satisfying. It’s a family-run business, and the seller’s great once he warms up to you. Worth checking out!
Service sucks only gives you 3 chicken wings with no tips
A total rip off, 4 ribs and I egg roll- $20
found a caterpillar in my girlfriend's food. don't order from here...
Don’t do it bad service
Delivery guy was rude and unprofessional. They give my order to someone else so i never received my order. Never ordering from here again.
My girlfriend and I were craving Asian food, so I suggested we try this place. Waited over an hour and never got our food, very upset and we don't recommend.
Just ordered bourbon chicken. Disgusting. The chicken had no sauce, wad dry, and harder than a rock. Not to mention it was cold. Never again.
Very poor costumers service I order twice for pickup they tell me one price I go to pick up they take extra money I ordered for delivery they give me the wrong food and get madd when I called about it NEVER ORDERING AGAIN FROM HERE !
They wouldn’t bring my food to my man in a wheelchair saying they do pick up but yet he was sitting in front of the building smh never again will I order from here!!!
Food was good, but I didn’t get everything I ordered and paid for.
THE EGG FOO YOUNG WAS HORRIBLE!!! THE GRAVY WAS LIKE WATER AND THEY NEVER OFFERED A REFUND NOR A NEW ORDER!!! GO ANYWHERE ELSE BUT HERE!!!☹🤬🤢🤮⚰💩
They dont pay attention to customer concerns. They did not deliver food. They tried to charge me. Very incompetent business.
This place will take your money and close before delivering your food. Completely unacceptable.
I called to get a delivery and then they're saying they don't deliver only pickups why don't you just say on your site that you don't do delivery
Terrible service. Continued to get hung up on and would not bring me the Apple juice i paid for.
There menus are 6 years old not updated and my food was late and not worth it
Very rude customer service never ordering from here again.
I'm SHOCKED the service was almost two hours late. I was promised a refund if I hadn't received the order in the next ten minute and then was yelled at over the phone by some crazy lady who apparently owns the place. She made it seem like she was going to resell the food Initially intended for me. Never again.
So check this out. Drove from Canada to stay in cuse for the weekend. Wanted some Chinese food. (I’m from utica so C food is something I’ve been missing)... The white Asian chick with the glasses behind the cash register is a complete disgrace to humanity. She was so rude to my wife (and she’s Asian). Told her that they don’t take credit or debit. But yet got two POS devices on the counter. Told my wife to pay with the credit card. Boy she was mad! Then she want to correct my wife. “You mean curry chicken?” No lady! The menu says CHICKEN WITH CURRY SAUCE. She didn’t smile not one time. Then a white chick came in she was all smiles and giggles. Like if you don’t take yo... Food was good tho, but you’ll get better customer service at the trump administration.
Waited 2 hours for delivery of cold lackluster food. Would have thrown it out if I wasn't starving.
This place is absolute trash. They are extremely rude, over talk everything you try to say. After spending $151.00 on a pick up order. I was yelld at when I asked about the missing items and hung up on..i try to call back and asked for a manager and still hung up on... ghis place needs to be shut down.
I'd give them no stars if it was possible. Order food at 11 told 45 minute it would be here. 1230 it's still on it's way. I'm half a miles away from there location. Needless to say I don't eat today.
DO NOT ORDER FROM THESE RUDE PEOPLE...... FOOD IS FAR FROM GOOD ENOUGH TO DEAL WITH THEIR ATTITUDE!.... MESSED MY ORDER UP AND WOULD NOT EXCHANGE IT..... HORRIBLE CUSTOMER SKILLS AND MEDIOCRE FOOD.... NEVER AGAIN
I would leave 0 stars if I could I don't normally do this but I was yealled at and told I wanted free food because I didnt receive 2 eggrolls witch are 2 3 dollars max in price by also a crazy lazy that said she put it in the bag well I didnt receive it I've ordered from them twice and last time the food was cold over an hour for delivery because supposly he went to the wrong address first but I never corrected them they "figure it out " and the rice was horrible and the broccoli still frozen never will I order again.
Very bad customer service. Forgot my items call them for it and they argued with me . Egg roll was very nasty So was my sesame chicken I will never order again . Very rude ppl
AWFUL AND SLOW. IT has taken over 2 hours to get an order of beef chow mein and green beans in garlic sauce. Not like its a hard or big order. effing ridiculous
I was a door dasher & she was extremely rude
I thought we could try a different Chinese takeout place other then our local one for Mother’s Day this year since I didn’t want to cook and we next to never do takeout I read a lot of reviews about how good the food is and it had a 4.6 rating on uber eats so I thought let’s go ahead….it was really bad iv never had Chinese that I just wanted to throw out instead of having some for left overs and it was very expensive for what we received I feel bad making this review but I will never be back there and I honestly wish I could get my $ back.
I waited 2 hours for my food and when it finally arrived (after the woman at the restaurant lied to me and Grubhub multiple times about when it would come) it was low-quality, stale, generic Chinese food. It is shocking to me that their excuse is that they are too busy. How is a business that has customer service (and food) like this still open and flourishing? I usually read reviews before buying from anywhere and this time I didn't. My mistake.Trust me, there are better options, I urge you to avoid this place.
After providing my address to the Asian Palace employee I was given the ‘go’ to place my delivery order. He never said anything about my location being too far away, took my order and said it would be here in 45 min. 80 minutes later I called to check, and the woman whom I spoke to stated “its on the way”. I then received a text saying my ‘order was canceled’. I called back and was told by the manager it was ‘too far away’ to deliver…… If it was too far away you should have said so at the beginning of the call. I would have looked into an alternative for my take out, and now it’s too late. The manager was useless and offered no real solution, other than a bunch of ‘oh I see it’s too far away.’ Bye Felicia
I ordered from here by using Grub hub. I order two quarts of chicken lomain, 4 egg rolls and an order of crab regoins. The prices were decent I must say. The delivery came on time but the chicken lomain was very dry. It also had no taste. The crab regoins were fried so hard they were like potato chips. I was very very disappointed in my food. My children wouldn't even eat their lomain. A total waste of money. Never again will I order from here.
I cant believe it! Ive been eating here forever however today i placed an order for delivery that included an egg roll. When it came there was no egg roll so i called and was totally cursed and disrespected. The female actually said why am i worried about it its only $2. Im appalled! Never again!!!
I ordered via the EatStreet App and my order was only 25 minutes LATE! Then the driver refused to bring the order to my buildings front door! The driver and woman at the restaurant insisted that I walk to the car and retrieve my FOOD!!! I declined and they cancelled my LATE ORDER! Great way to end the night I couldve saved myself the frustration and eaten cereal an hour earlier!
Worse people ever rude. They left my two egg rolls and told me to come get it myself after I tipped them. For this their business should drop slowly. They hangged up the phone on me 3 times and the way they spoke to me was disgusting. These people have no manners and I would never order from them again. Very unprofessional. I brought one thing and spent 15$$ and still did not get my two egg rolls.
I ordered 3 items and only received 2, and after my call being answered I was ignored for a while before the lady on the other end answered. I was then SCREAMED at and accused of lying, after trying to deal with the situation peacefully because I work in food business too, because they said they put the items in a 20 pound bag and would never have given me 2 items in a 20 pound bag. Waste of money and completely disrespectful. They need a class in hospitality.
First time ordering from Asian palace. I ordered bourbon chicken combo with lo mein substitute. Order arrived quickly with no issues, while eating my food I noticed a piece of tin foil stuck to my chicken. Once I encountered that i decided to see if there were any more pieces and sure enough I found some in my lo mein. I will refuse to order from Asian palace again and will not recommend them at all.
We found tin foil in my bfs chicken combo meal. Either tin foil or Brillo pad. It was also in the lo mein that was apart of his dish. Can’t trust that it wasn’t in my meal so we just tossed out the entire order. Disgusting. 5/24 Not to be confused with the other review down below, just saw it after posting my own review.
We found tin foil in my bfs chicken combo meal. Either tin foil or Brillo pad. It was also in the lo mein that was apart of his dish. Can’t trust that it wasn’t in my meal so we just tossed out the entire order. Disgusting. 5/24 Not to be confused with the other review down below, just saw it after posting my own review.
First time ordering from Asian palace. I ordered bourbon chicken combo with lo mein substitute. Order arrived quickly with no issues, while eating my food I noticed a piece of tin foil stuck to my chicken. Once I encountered that i decided to see if there were any more pieces and sure enough I found some in my lo mein. I will refuse to order from Asian palace again and will not recommend them at all.
Placed an order through door dash for Szechuan chicken with shrimp fried rice. The chicken was hard to the point my jaw was tightening literally! The rice was basic and the shrimp tasted like mush! When I called them, the owner told me to report it through door dash rather than fixing the problem. The food was not fresh. And reminded me why I stopped eating Chinese food! Never again will I order here. And won’t be eating Chinese for a long while if ever again!
They have nasty attitudes!!! The lady who answers the phone and the manager. I've always spoken to them with respect. They'll mess your order up and when you call to let them know they'll basically tell you "Deal with it". That's robbery. The first time we had the food delivered. We ordered chicken, they gave us shrimp and told us we had to bring the food back to the store in order for them to fix it. I said "Why when it was delivered to us? The manager said idk what to tell you" and hung up. This time my good came with a little surprise. A piece of plastic and spoiled chicken. I will never order food from there again. Smh
I have ordered from them so many times and it was very fast, but I recently had an order missing and its not the drivers fault. I called the restaurant to see if anything could be done because I spent a lot of money on that order and they just wouldn't listen. they just proceeded to call the driver even after I told them that he dropped it off. Then the lady starts yelling at me then claims she wasn't yelling but rather relaying information when it was clear her tone of voice increased 10 fold. Customer service is very important and can ruin several good experiences. I will never order from here again. I would add a photo but I never received the food.
Stood in the restaurant for over 20 minutes waiting to pick up a delivery order. I was the only customer in the store. She waited 20 minutes to then tell me it would be 15 more minutes... Over 40 minutes late at preparing delivery order on time.
It really is just not good Chinese take out. I’ve ordered from here multiple times in hopes that maybe I’ll find something actually edible, nope! Hasn’t happened yet. Also Do NOT get the hot and sour soup option, it just tastes like corn starch, water and a dash of mushroom powder/black pepper, it’s horrendous.
Both the chicken and beef dishes had the most rubbery meat I've ever chewed. Flavorless, my spicy thai basil beef contained no spice, basil, or thai flavor. Even the fortune cookie was stale. AVOID.
My wife ordered here by mistake and the food was terrible. The chicken broccoli was absolutely turkey, not chicken! The bourbon chicken was dry actually somewhat crunchy and some spots it was so dry with very little flavor, the worst bourbon chicken I've ever had. The lo mein that we ordered was at least edible. I never write a negative review unless something is really terrible
Ordered on DoorDash today and got an upset stomach less than an hour after eating. Please ensure food safety properly!!
Both the chicken and beef dishes had the most rubbery meat I've ever chewed. Flavorless, my spicy thai basil beef contained no spice, basil, or thai flavor. Even the fortune cookie was stale. AVOID.
Ordered on DoorDash today and got an upset stomach less than an hour after eating. Please ensure food safety properly!!
My wife ordered here by mistake and the food was terrible. The chicken broccoli was absolutely turkey, not chicken! The bourbon chicken was dry actually somewhat crunchy and some spots it was so dry with very little flavor, the worst bourbon chicken I've ever had. The lo mein that we ordered was at least edible. I never write a negative review unless something is really terrible
I thought we could try a different Chinese takeout place other then our local one for Mother’s Day this year since I didn’t want to cook and we next to never do takeout I read a lot of reviews about how good the food is and it had a 4.6 rating on uber eats so I thought let’s go ahead….it was really bad iv never had Chinese that I just wanted to throw out instead of having some for left overs and it was very expensive for what we received I feel bad making this review but I will never be back there and I honestly wish I could get my $ back.
Placed an order through door dash for Szechuan chicken with shrimp fried rice. The chicken was hard to the point my jaw was tightening literally! The rice was basic and the shrimp tasted like mush! When I called them, the owner told me to report it through door dash rather than fixing the problem. The food was not fresh. And reminded me why I stopped eating Chinese food! Never again will I order here. And won’t be eating Chinese for a long while if ever again!
Stood in the restaurant for over 20 minutes waiting to pick up a delivery order. I was the only customer in the store. She waited 20 minutes to then tell me it would be 15 more minutes... Over 40 minutes late at preparing delivery order on time.
They have nasty attitudes!!! The lady who answers the phone and the manager. I've always spoken to them with respect. They'll mess your order up and when you call to let them know they'll basically tell you "Deal with it". That's robbery. The first time we had the food delivered. We ordered chicken, they gave us shrimp and told us we had to bring the food back to the store in order for them to fix it. I said "Why when it was delivered to us? The manager said idk what to tell you" and hung up. This time my good came with a little surprise. A piece of plastic and spoiled chicken. I will never order food from there again. Smh
I have ordered from them so many times and it was very fast, but I recently had an order missing and its not the drivers fault. I called the restaurant to see if anything could be done because I spent a lot of money on that order and they just wouldn't listen. they just proceeded to call the driver even after I told them that he dropped it off. Then the lady starts yelling at me then claims she wasn't yelling but rather relaying information when it was clear her tone of voice increased 10 fold. Customer service is very important and can ruin several good experiences. I will never order from here again. I would add a photo but I never received the food.
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1623-29 E Fayette St, Syracuse, NY 13210
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