Subway
Sandwich · Thornton
About Subway
At Subway in Thornton, we're dedicated to serving you fresh, high-quality sandwiches and salads made to order. Our friendly staff are always happy to help you create your perfect meal, with a focus on health-conscious options that cater to every taste and dietary need. Whether you're grabbing a quic...
At Subway in Thornton, we're dedicated to serving you fresh, high-quality sandwiches and salads made to order. Our friendly staff are always happy to help you create your perfect meal, with a focus on health-conscious options that cater to every taste and dietary need. Whether you're grabbing a quick lunch or meeting for dinner, our welcoming atmosphere and easy ordering system make it easy to enjoy a great meal on the go. We're proud of our commitment to quality and customer satisfaction, and we look forward to serving you soon!
What Customers Say About Subway
This Subway receives mixed reviews. Many customers praise the friendly and efficient staff, especially mentioning Lee, Russell, and a helpful young lady. However, there are complaints about incorrect orders, poor quality ingredients, and inconsistent service, particularly with online orders.
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Tip: If ordering online, double-check your order before leaving the store to ensure all ingredients are included and the sandwich is made correctly.
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Subway Thornton Reviews
These women rock! The two women working at this Subway make it the best! The service they provide is the friendliest anywhere!! The food here is always fresh, made to order, and the restaurant is clean and super inviting!!!! 💕
One of the best Subways. Great management awesome staff. If you don't believe me come in and find out
Lee was very nice and had great customer service. Will be coming back again thanks Lee!
One of the best Subways. Great management awesome staff. If you don't believe me come in and find out
Lee was very nice and had great customer service. Will be coming back again thanks Lee!
Subs were delicious! Made fast and was very fresh! Dining area was also nice and clean
Russell, you are by far the best, all the way around from greetings, service, timing respect, compassionate ,down to earth, and personable !! You rock boss!! I haven't enjoyed a good sandwich like that, umm hummmm NEVERRR!! THANK YOU
The girls working were so sweet and my sandwich was 10/10
Great customer service from the young lady that served us this afternoon!
5 stars only because of the young lady new worker that was working here around noon today!! She was by herself doing a job of 2-3 people. Super patient,friendly and great attitude. She was so busy and handled everyone perfect. She deserves to be making what 2-3 people do. It was not right she was here by herself. She needs to find a better job someone can really use this young lady.
Have visited a few times now and this has to be the best Subway I have ever visited. Friendly and nice staff, very clean and a great fresh, quality sub. Easily the best in Sarasota and worth the drive to visit.
Came in evening of 10/10/24. Same day hurricane milton hit. Lee was working by himself during a very busy evening and I have to say I’m very impressed with his ability to remain calm and get orders out to people in a time of need with very limited food options. He also consistently changed his gloves. 5 stars for Lee!
The girls working were so sweet and my sandwich was 10/10
Russell, you are by far the best, all the way around from greetings, service, timing respect, compassionate ,down to earth, and personable !! You rock boss!! I haven't enjoyed a good sandwich like that, umm hummmm NEVERRR!! THANK YOU
Great customer service from the young lady that served us this afternoon!
Have visited a few times now and this has to be the best Subway I have ever visited. Friendly and nice staff, very clean and a great fresh, quality sub. Easily the best in Sarasota and worth the drive to visit.
Came in evening of 10/10/24. Same day hurricane milton hit. Lee was working by himself during a very busy evening and I have to say I’m very impressed with his ability to remain calm and get orders out to people in a time of need with very limited food options. He also consistently changed his gloves. 5 stars for Lee!
5 stars only because of the young lady new worker that was working here around noon today!! She was by herself doing a job of 2-3 people. Super patient,friendly and great attitude. She was so busy and handled everyone perfect. She deserves to be making what 2-3 people do. It was not right she was here by herself. She needs to find a better job someone can really use this young lady.
Good speedy service and subs tasted great. The person who made our sandwiches was vaping after serving us.
Its good for a Subway location, and I'm always happy when I'm hungry!
Good speedy service and subs tasted great. The person who made our sandwiches was vaping after serving us.
Its good for a Subway location, and I'm always happy when I'm hungry!
We picked up 2 subs. Even though the meatball sub was advertised as 2 x cheese, there was none. I called and the voice mailbox was conveniently full. No recourse but to return to the store. Nope. Won't ever go back.
We picked up 2 subs. Even though the meatball sub was advertised as 2 x cheese, there was none. I called and the voice mailbox was conveniently full. No recourse but to return to the store. Nope. Won't ever go back.
I requested a BLT, this what I got. This the worst experience from a Subway in 13 years I Sarasota. How do you employ people that can't do a B. L. T sub... horrible. Why would I order a Subway to have make it myself
Too bad you can't leave zero stars. Today I had the worst sandwich ever! Steak & cheese melt - came in scorched brown paper bag! I ordered ahead on the app to pick it up, like I always do. Never had a problem until today. Seriously doubt I will ever eat there again!
No wonder she wanted to toast the sandwich after I said not to this bread taste like it was made 4 days ago you guys should be embarrassed.
I requested a BLT, this what I got. This the worst experience from a Subway in 13 years I Sarasota. How do you employ people that can't do a B. L. T sub... horrible. Why would I order a Subway to have make it myself
Too bad you can't leave zero stars. Today I had the worst sandwich ever! Steak & cheese melt - came in scorched brown paper bag! I ordered ahead on the app to pick it up, like I always do. Never had a problem until today. Seriously doubt I will ever eat there again!
No wonder she wanted to toast the sandwich after I said not to this bread taste like it was made 4 days ago you guys should be embarrassed.
Really terrible experience today. Ordered online. App said my order was ready. I go in and there's nothing on the shelf. I wait in a long line to ask politely for my order. Turns out it was never started. Out of turkey, no personal pizzas were defrosted. Told me I had to order something else or cancel my whole order on my end. Person making sandwich was on their phone on speakerphone while making sandwiches. As I was leaving, the worker told everyone they cant take more orders because the cash register was broken (it worked fine for the person in front of me). I will not come back to this location.
Arrived at 9:40 pm and the door was already locked. Lights were on but no one came out. Hours posted state it closes at 10:00 pm. Frustrating.
Come in on 5/27/25. What a mess. The man with short hair was “training” a new woman. But he would go outside after every sandwich to go smoke. Leaving her to fumble around. Customers had to go get him to help her. Sandwich was messed up by him. His mumbling, not listening and just out of it, he could not follow basic instructions. Then had an argument with another customer that was frustrated by the wait. He needs to go…
Ordered online from home, only 2 sandwiches, very simple order. I stayed home for roughly 10 minutes, then went to leave and dealt with traffic. Roughly 30 minutes before I arrived, plenty of time for them to do the whole order. I arrive, no order ready, the lady says "just a minute" and seemingly starts my order at that point. Waited another 10 minutes and it was done. What's the point of ordering online if you don't start until I arrive? Avoid this location go anywhere else.
Arrived at 9:40 pm and the door was already locked. Lights were on but no one came out. Hours posted state it closes at 10:00 pm. Frustrating.
Place is nothing but a dump, ordered a foot long online and only got a half, didnt listen to anything I requested somethings I didnt want on them and they put them on there anyways, rude employees
Come in on 5/27/25. What a mess. The man with short hair was “training” a new woman. But he would go outside after every sandwich to go smoke. Leaving her to fumble around. Customers had to go get him to help her. Sandwich was messed up by him. His mumbling, not listening and just out of it, he could not follow basic instructions. Then had an argument with another customer that was frustrated by the wait. He needs to go…
Ordered online from home, only 2 sandwiches, very simple order. I stayed home for roughly 10 minutes, then went to leave and dealt with traffic. Roughly 30 minutes before I arrived, plenty of time for them to do the whole order. I arrive, no order ready, the lady says "just a minute" and seemingly starts my order at that point. Waited another 10 minutes and it was done. What's the point of ordering online if you don't start until I arrive? Avoid this location go anywhere else.
I ordered a very simple sandwich online, with only 5 ingredients. They didn’t put on 2 of the ingredients, and when I went and picked it up in store, and they neglected to tell me they left it out of my sandwich, and I only found out when I got home. I called the store and told them about the mistake, and asked very politely for a refund or for them to remake it, but then the lady working hung up on me. Also there was a dead cockroach smack in the middle of the bathroom floor. Don’t go here.
Really terrible experience today. Ordered online. App said my order was ready. I go in and there's nothing on the shelf. I wait in a long line to ask politely for my order. Turns out it was never started. Out of turkey, no personal pizzas were defrosted. Told me I had to order something else or cancel my whole order on my end. Person making sandwich was on their phone on speakerphone while making sandwiches. As I was leaving, the worker told everyone they cant take more orders because the cash register was broken (it worked fine for the person in front of me). I will not come back to this location.
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About Subway
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4784 S Tamiami Trl Suite D, Sarasota, FL 34231
Thornton, CA 34231
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