Wendy's
Burger · Thousand Oaks
About Wendy's
En Wendy's, en Thousand Oaks, te damos la bienvenida a un lugar donde la calidad y el sabor se unen en cada hamburguesa. Con nuestras patatas asadas y el chili, ofrecemos una experiencia rápida y deliciosa, perfecta para cualquier momento del día. ¡Ven a descubrir por qué somos un clásico con un toq...
En Wendy's, en Thousand Oaks, te damos la bienvenida a un lugar donde la calidad y el sabor se unen en cada hamburguesa. Con nuestras patatas asadas y el chili, ofrecemos una experiencia rápida y deliciosa, perfecta para cualquier momento del día. ¡Ven a descubrir por qué somos un clásico con un toque especial!
What Customers Say About Wendy's
Customers appreciate the remodeled appearance and generally find the food fresh and the service efficient, with Reyli specifically mentioned for excellent service. However, some experience slow service, incorrect orders, inconsistent quality, and rude staff.
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Tip: Be aware that service and food quality can be inconsistent; double-check your order, especially in the drive-through.
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Wendy's Thousand Oaks Reviews
Fresh, fast, efficient and most importantly of all, pleasant and cordial. What fast food should be
First time in a Wendy's . I had their chicken tenders 😋. Excellent! They were so good I also had them to go.
Just had the best experience at Wendy’s Newbury Park, CA…Reyli was so knowledgeable about the menu, helped both my young kids make their order and did it all with a gentle grace about him the whole time. Special young man. Seems like the team there is working well together and it shows even in short visits from their customers. Thanks Reyli for making it a great dinner out!
We couldn't find a single trashcan outside, the only trashcan is inside... I was traveling with my dog, and we took a bathroom break, and I had no wear to throw it away... I ended up just opening the door and walking 3 feet inside and throwing it away there... Even though it was handled, it's a bit annoying.
Picked up a burger, fries a Coke for me & water for the doggie. Pulled out my lil chair & sat on the grass over looking the 101 freeway. Shared with doggie!
I didn't go inside so I can't rate the atmosphere but the food was better than some of the Wendy's I've gone to and their customer service was awesome.... I'll definitely return the next time I'm in town.
Ordered on the app and it defaulted my soda size to small. It did not save when I edited it (on me for not triple checking). When I got there and saw the small I asked if I could pay the difference to switch sizes. They said no and the app order is final (I don't know if this was laziness, or the system isn't set up well). Three stars because the food was good and ready when I arrived, but the staff wouldn't work with me at all over such a small thing (less than a dollar?).
A pinecone fell and dented our car please trim your trees. I still have the pinecone that did it. And people saw it happen. 😭😭😭 Roughly around 10:25, we actually got out to grab it lol. I forget how to post a pic but when I can I will.
Our food was hot and good but the poor workers. They are understaffed, our line to order lunch was almost out the door. The poor girl working was trying to take orders and fill orders from the app and from those of us who just want to order in person. We waited about 5 minutes just to place our order.
This is one of the slowest Wendy's I've ever been at. Lunch time 3 customer orders and it took 15 min to get the food out. I make it a habit to go to a different Wendy's then this one. It's always the same.
Depending on the day, your order could be correct or not, nothing major but say you order an Asiago chicken sandwich but get it spicey they either forget the cheese or the sauce. Just need to work a little harder on the consistency.. This original 4 star review was made in June of 24, it is now March of 25 and I’m going to start subtracting stars for ever incorrect order.
It’s never consistent here service wise some days. They are fast and very nice other days they take forever to take your order or get your food out and it’s not fresh sometimes . Drive through was packed there nobody inside I decided to order inside and waited for about 10 minutes , the entire drive-through line was taken care of even though I had been standing there for 10 minutes and saw multiple new cars pull in and leave before anybody acknowledged me so I decided to go through the drive-through as well after all of that and they seem to take priority over people in the drive-through rather than people that are there in person inside of their restaurant so keep that in mind
Very bad experience in this Wendy very bad actitud with the customer
So Rude staff members A boy with glasses at 9:30 pm shift is so rude
Worst service and quality of food. They don't get your order right and the food taste old and reheated. Customer service here is by far the worst I have experienced. For what is being charged nowadays you would at least expect decent food.
They don't know how to follow basic directions, and will scam you out of any drink you order. All drinks will be at least 70% ice, no matter how many times you ask for light ice. Love paying 4 bucks for a cup of ice. Awesome work guys! If you are not allowed to do less ice, communicate that instead of saying" okay, light ice for you". I expected to have a drink to help hydrate me after my medication dehydrated me, and after I drove off I'm stuck with a cup of ice. How does that help me?
I was on this Wendy’s around 3 o’clock was raining. All two doors upfront were closed and we had to go around the store. One door was open. We were there for five minutes waiting for service and then an employee came out and said that the lobby is closed drive thru service only. There were no signs at the doors saying that only drive thru was operating. And on top of it the employee said that if we wait a little longer someone would take our order. We were already there waiting and they wanted us to wait more.
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About Wendy's
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2790 W Hillcrest Dr, Thousand Oaks, CA 91320
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2790 W Hillcrest Dr, Thousand Oaks, CA 91320
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