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Charleys Philly Steaks
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Charleys Philly Steaks
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Charleys Philly Steaks

Sandwich · Victor

3.9 · 147 reviews Google

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About Charleys Philly Steaks

Charleys Philly Steaks in Victor offers a warm, welcoming atmosphere within Eastview Mall, proudly identifying as a women-owned business. Guests consistently praise the exceptional service provided by friendly staff who make every visit feel like being at home. The restaurant specializes in freshly...

Charleys Philly Steaks in Victor offers a warm, welcoming atmosphere within Eastview Mall, proudly identifying as a women-owned business. Guests consistently praise the exceptional service provided by friendly staff who make every visit feel like being at home. The restaurant specializes in freshly prepared, authentic Philadelphia-style cheesesteaks and loaded fries, with portions that deliver great value and quality. Whether enjoying a classic Philly steak or trying exciting new variations like the kimchi cheese steak, diners appreciate the hot, crispy chicken and timely preparation. With convenient options for dine-in, takeout, and delivery, this comfort food destination serves as a favorite spot for shoppers and locals alike, ensuring a satisfying meal at any time of day.

What Customers Say About Charleys Philly Steaks

Charley's Philly Steaks in Victor receives mixed reviews. Many customers praise the fresh, hot sandwiches and fries, especially the cheesesteaks and loaded fries. However, some report issues with service, order accuracy, and potential overcharging.

Popular Dishes

fries (7) cheesesteak (5) chicken cheesesteaks Kimchi cheese steak sandwich Louisiana Cajun fries strawberry watermelon lemonade Philly Cheesesteak

Best For

Casual Quick Bite Solo Dining

Tip: The food and customer service make it worth going to the mall to grab a meal, but pay with cash and check your receipt.

Features

🅿️ Parking 🚗 Delivery Accessible 🍽️ Lunch 🌙 Dinner 🥗 Vegetarian
🎯 Casual 👨‍👩‍👧 Family

Frequently asked questions about Charleys Philly Steaks

Charleys Philly Steaks is located at 7979 Pittsford Victor Rd #681, Victor, NY 14564, Victor.
Charleys Philly Steaks offers sandwich cuisine.
Charleys Philly Steaks has regular opening hours. Check their profile for updated schedules.
Charleys Philly Steaks offers the following services: dine-in, takeaway, delivery.
The most recommended dishes at Charleys Philly Steaks based on customer reviews are: fries, cheesesteak, chicken cheesesteaks, Kimchi cheese steak sandwich, Louisiana Cajun fries.
Charleys Philly Steaks is ideal for casual dining, quick bites, solo dining.
Charley's Philly Steaks in Victor receives mixed reviews. Many customers praise the fresh, hot sandwiches and fries, especially the cheesesteaks and loaded fries. However, some report issues with service, order accuracy, and potential overcharging.
The food and customer service make it worth going to the mall to grab a meal, but pay with cash and check your receipt.
147
Reviews

Charleys Philly Steaks Victor Reviews

3.9
147
5★
51%
4★
18%
3★
12%
2★
5%
1★
14%
Reviews (40)
J
Jeffrey Cellini

Restaurant located at the food court inside Eastview Mall. Ordered Regular Philly Cheesesteak meal ( $14.77 + tax). Good size portions for price. Food was prepared quickly. Drink refills are $.65 though. No free refills on beverages.

K
Kayla Pizura

I went to Eastview Mall and went to the food court I tried Charley's Cheesesteaks for the first time. I got cheese and bacon and cheese fries also 3 cheese bacon cheesesteak with lettuce tomato and pickles. My drink was a strawberry watermelon lemonade which was so good. I definitely plan on coming back for more when I go back to the mall.

H
Hailey Valentine

Tried Charley’s and loved it!

Jeffrey Cellini
Jeffrey Cellini

Restaurant located at the food court inside Eastview Mall. Ordered Regular Philly Cheesesteak meal ( $14.77 + tax). Good size portions for price. Food was prepared quickly. Drink refills are $.65 though. No free refills on beverages.

Kayla Pizura
Kayla Pizura

I went to Eastview Mall and went to the food court I tried Charley's Cheesesteaks for the first time. I got cheese and bacon and cheese fries also 3 cheese bacon cheesesteak with lettuce tomato and pickles. My drink was a strawberry watermelon lemonade which was so good. I definitely plan on coming back for more when I go back to the mall.

Hailey Valentine
Hailey Valentine

Tried Charley’s and loved it!

S
Samuel Pavone

Every once in awhile when I come to the mall either myself or with my partner I mostly eat here. It's great service. Fantastic food, both quality and quantity. Trying the new Kimchi cheese steak sandwich with the new Louisiana Cajun fries. As usual perfectly fresh fries and the seasoning is delicious and not overpowering. The sandwich is absolutely delicious. Mix of sweet, spicy and tangy. Never a bad experience.

E
E Myles

Excellent fresh hot crispy chicken! Service was great and also timely

M
Marcus Rowe

I ordered from Charley Cheesesteaks for the 1st time at the mall food court. Purchased a chicken cheesesteaks combo. Overall for the price and the portion amount I thought it was good. the sub was find and the fries had cheese and bacon on it. Everything was hot. Definitely a decent choice in comparison to similar meals from other restaurants.

C
Chad Landon

Absolutely the best freeken subi ever ate!!!!! OMG 😲

T
Tammylynn Cook

1st times I've eaten here. I LOVED EVERY BITE. Also, this location had the Best service. All 3 employees that were there that day were all so Happy, friendly and made you feel like you were at home eating lunch with my family. I wish this place was closer to where I live I would eat there more often. I was there on Feb 10th 2023 at lunch time. I rate this place, not a 5 star but a 10 star it's a must go to as it truly not a fast food place. it's a home cooked feel & taste.☆☆☆☆☆☆☆☆☆☆

L
Laura Donaldson

This is our favorite place to eat in the mall and if we are going to be shopping in the Victor area. Their sandwiches are fantastic and made fresh in front of you. The staff are always working hard because there's always a line! Their fries are amazing and they give you plenty with your combo! We love their regular lemonade and specialty lemonade flavors. The staff are always welcoming and friendly. You won't walk away from Charleys hungry!

E Myles
E Myles

Excellent fresh hot crispy chicken! Service was great and also timely

Marcus Rowe
Marcus Rowe

I ordered from Charley Cheesesteaks for the 1st time at the mall food court. Purchased a chicken cheesesteaks combo. Overall for the price and the portion amount I thought it was good. the sub was find and the fries had cheese and bacon on it. Everything was hot. Definitely a decent choice in comparison to similar meals from other restaurants.

Samuel Pavone
Samuel Pavone

Every once in awhile when I come to the mall either myself or with my partner I mostly eat here. It's great service. Fantastic food, both quality and quantity. Trying the new Kimchi cheese steak sandwich with the new Louisiana Cajun fries. As usual perfectly fresh fries and the seasoning is delicious and not overpowering. The sandwich is absolutely delicious. Mix of sweet, spicy and tangy. Never a bad experience.

Tammylynn Cook
Tammylynn Cook

1st times I've eaten here. I LOVED EVERY BITE. Also, this location had the Best service. All 3 employees that were there that day were all so Happy, friendly and made you feel like you were at home eating lunch with my family. I wish this place was closer to where I live I would eat there more often. I was there on Feb 10th 2023 at lunch time. I rate this place, not a 5 star but a 10 star it's a must go to as it truly not a fast food place. it's a home cooked feel & taste.☆☆☆☆☆☆☆☆☆☆

Laura Donaldson
Laura Donaldson

This is our favorite place to eat in the mall and if we are going to be shopping in the Victor area. Their sandwiches are fantastic and made fresh in front of you. The staff are always working hard because there's always a line! Their fries are amazing and they give you plenty with your combo! We love their regular lemonade and specialty lemonade flavors. The staff are always welcoming and friendly. You won't walk away from Charleys hungry!

R
Robert Gomez

The beef with cheese is very tasty. Potatoes are normal and good. The lemonade is good and everything in general is cozy. There is usually a long line and the wait is a little long, it depends on the time. Personally, I don't think it's the best beef with cheese, but it's still good.

E
Eric Burns

Food was very good. Very helpful staff and very courteous. Atmosphere was ok for a typically Mall Food Court. The food and customer service make it worth going to the mall to grab a meal. Good job.

Robert Gomez
Robert Gomez

The beef with cheese is very tasty. Potatoes are normal and good. The lemonade is good and everything in general is cozy. There is usually a long line and the wait is a little long, it depends on the time. Personally, I don't think it's the best beef with cheese, but it's still good.

Eric Burns
Eric Burns

Food was very good. Very helpful staff and very courteous. Atmosphere was ok for a typically Mall Food Court. The food and customer service make it worth going to the mall to grab a meal. Good job.

E
Ernest Lee

Was underwhelming. Was not expecting it to be the best in the world but definitely nowhere near what they advertise as. However their fries were amazing which earned them their 3 star instead of a 2 Tip: Go to the Subway to the left of this store if you want something better.

Ernest Lee
Ernest Lee

Was underwhelming. Was not expecting it to be the best in the world but definitely nowhere near what they advertise as. However their fries were amazing which earned them their 3 star instead of a 2 Tip: Go to the Subway to the left of this store if you want something better.

M
Melissa Seideman

The management doesn’t know how to work their computer systems, they tried to charge me twice. The screen even said duplicate sale, and they still denied it. Finally I spoke to the owner and he said he would keep track of it and refund my money, if they charged me twice. I would not recommend you go to this place.

Melissa Seideman
Melissa Seideman

The management doesn’t know how to work their computer systems, they tried to charge me twice. The screen even said duplicate sale, and they still denied it. Finally I spoke to the owner and he said he would keep track of it and refund my money, if they charged me twice. I would not recommend you go to this place.

M
Mr. P

I ordered the biggest sub they had (the old school) and received a peice of bread with no extremely small amount of steak . I'm not sure how to leave pictures if I can figure it out I will. I am not one to complain about what I get but this time I had to make an exception,. My wife did ask for a refund fake cheese sprayed on it, which they did honor

N
Niloy Kamal

Bread wasn’t roasted fries were soggy didn’t even give me the right coke. Definitely not worth it.

K
Kevin Le

I ordered a cheesesteak meal for my son and i knew the fries included very little so I paid for large fries and i got home..like a joke i can count how many fries in the big box and the sub ..unbelievable 😬

L
Leslie Kyler

Waited in line for 25 minutes just for this woman to tell me to use the machine. I step out of the line and she immediately started taking orders from the line.

Niloy Kamal
Niloy Kamal

Bread wasn’t roasted fries were soggy didn’t even give me the right coke. Definitely not worth it.

Mr. P
Mr. P

I ordered the biggest sub they had (the old school) and received a peice of bread with no extremely small amount of steak . I'm not sure how to leave pictures if I can figure it out I will. I am not one to complain about what I get but this time I had to make an exception,. My wife did ask for a refund fake cheese sprayed on it, which they did honor

Kevin Le
Kevin Le

I ordered a cheesesteak meal for my son and i knew the fries included very little so I paid for large fries and i got home..like a joke i can count how many fries in the big box and the sub ..unbelievable 😬

Leslie Kyler
Leslie Kyler

Waited in line for 25 minutes just for this woman to tell me to use the machine. I step out of the line and she immediately started taking orders from the line.

R
Rob DuPont

CHECK YOUR RECIEPTS Ordered my food was told a total of $17.06 When i looked at my receipt later i realized the employee helped themselves to a $2.56 tip. Thats Called THEFT if you ask me, i would have no problem leaving them one but nowhere did they have the option to leave a tip. I will let everyone I know not to eat at this franchise as they are Thief's. We will see if I can get a response from this location or corporate. CHECK YOUR RECIPTS

B
Bin Havin

Scammers!!! I ordered a sub the money came off my card and they're saying it didn't go through. Then they were trying to make me pay again. I showed them the transaction went through they're saying it didn't. Seems like a scam to me!!! Pay cash dont use card. The manager talking about it happens alot. Well don't you think you should fix it???

M
Matthew Debrine

I juts ordered today. At time I got my drink there was debris inside the ice cube. I told the employee he gladly gave me a different drink. This other employee came up grand the drink and starter to argue with me. About the debris I seen in the cup. Not a big deal. But when she started to argue with me. I will.never come back to a store that doesn't care about quality

Rob DuPont
Rob DuPont

CHECK YOUR RECIEPTS Ordered my food was told a total of $17.06 When i looked at my receipt later i realized the employee helped themselves to a $2.56 tip. Thats Called THEFT if you ask me, i would have no problem leaving them one but nowhere did they have the option to leave a tip. I will let everyone I know not to eat at this franchise as they are Thief's. We will see if I can get a response from this location or corporate. CHECK YOUR RECIPTS

Bin Havin
Bin Havin

Scammers!!! I ordered a sub the money came off my card and they're saying it didn't go through. Then they were trying to make me pay again. I showed them the transaction went through they're saying it didn't. Seems like a scam to me!!! Pay cash dont use card. The manager talking about it happens alot. Well don't you think you should fix it???

Drew
Drew

terrible service, got the order wrong, and charge me for stuff that they didn’t even give me. Would not recommend to anyone, there are much better places to eat in the food court. Seriously don’t come here, if you’re looking for a philly cheesesteak just go to subway

Matthew Debrine
Matthew Debrine

I juts ordered today. At time I got my drink there was debris inside the ice cube. I told the employee he gladly gave me a different drink. This other employee came up grand the drink and starter to argue with me. About the debris I seen in the cup. Not a big deal. But when she started to argue with me. I will.never come back to a store that doesn't care about quality

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About Charleys Philly Steaks

How to get there

7979 Pittsford Victor Rd #681, Victor, NY 14564

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Highlights

💬
Many Reviews
147 reviews
💰
Budget Friendly
Price level
👨‍🍳
sandwich
Cuisine type

Services

🍽️ Lunch
🍾 Dinner
🍰 Desserts
🥗 Vegetarian Options
🥡 Takeout
🚚 Delivery
🍴 Dine-in

Dining Options

🍽️ Dine In
🥡 Takeout
🚚 Delivery

Restaurant Info

Status
Verified by owner
🕐 Hours Today
10AM-8PM
Rating
3.9/5
💬 Reviews
147
💰 Price Level
$
📞 Phone
+1 833-230-2930
🌐 Website
order.charleys.com
📋 Menu
View Menu

Amenities

🅿️ Parking
Wheelchair Accessible
💳 Credit Cards
📱 Mobile Payments
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Location

7979 Pittsford Victor Rd #681, Victor, NY 14564

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