Casey's
Pizza · Viola
Savoring Sicilian charm in Viola's heart
Casey's Opening Hours
About Casey's
Convenience-store chain offering fuel, drinks & food, including pizza, sandwiches & baked goods.
What Customers Say About Casey's
Casey's in Viola is known for its friendly service, especially Taelor. Customers consistently praise the pizza and sub bar. Some negative feedback mentions rude staff, high drink prices, and occasional long waits or order issues.
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Tip: Check your order before you pay to ensure satisfaction.
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Casey's Viola Reviews
Taelor needs a raise I left my wallet in the gas station as it fell out of my pocket while on my way back to Monmouth Taelor called my place of work and I notified her that I would be right in. Thank you Taelor for your great customer service. I will definitely be back to that location
Consistent, reliably great food, friendly service + for a decent price! I enjoy their app, too. Definitely suggest it
Lady working helped me pay for a pizza when I was short a couple of cents very nice service and people
This Caseys has a 24 hour kitchen with a Sub bar. The food is always good and they encourage you to check your order before you pay to ensure satisfaction. I recommend the meatball sub, chicken wraps, and the taco pizza, the people are friendly, and have a small town feel. In the summer season they also have soft serve ice cream machine. They have monthly pizza specials aswell.
I'm a paraplegic and I make it a habit to go to the Casey's on Highway 67 in Viola. It is the bomb!! They reach out to help me and they'll do it w a smile! It doesn't matter if I need $5 or $25 they got it!!!
The people are usually nice and have common sense, a few have not. 99% of the time I've been happy with this place and people. I have only had one problem here and it is that once there was a long piece of plastic in the pizza. I did tell them so they would know and hopefully never happen again, but I haven't bought food from there since. Been going here since 2019.
Great pizza, good service. They have curbside now. Their sub sandwiches and sslads are good and made with fresh ingredients. Only reason for only 4 stars is no delivery
Great staff. Mostly trying to figure out when and why the price of one can of Zyn has gone from between $5.50-$6.00 all the way to $8.20 + in just a month? Thought you rang me up wrong the first time. Nowhere sells it that expensive in illinois or iowa. Can't find any prices over 5$ online either. Sometimes thats all I stop for.. or it was.
This Casey’s is one of my favorites to go to. It’s very convenient for me to go get pizza and go. The food is usually always good, but the employees in the back might need more help? When I went in there last night there were three girls working and they had a line that made it inconvenient for people who weren’t getting pizza to check out. I had to leave and come back after calling in an hour ahead because they still didn’t have my pizza done. I’m going to assume that it’s help they need because the ladies seemed to be working fast and diligently. Someone should look into this. Working with food is tough and they should have enough bodies to cover on one of the busiest nights of the week.
I do not receive good customer service at this particular gas station. Employees are very snippy and rude. I asked a simple question the other day and the woman working was very rude about answering my question. If you don't enjoy your job simple get a different one. Don't make your customers experience bad because you don't want to be there. I've only had decent service from 1 or 2 of their employees.
This is a good store with great pizza and ready made food with good cold sandwiches, subs and wraps! But prices are high on product drinks such as monster, coke and Pepsi! The day crew during the week is good but the store manger can be rude!!! Sucks since this is the only gas station in Viola
I have always has good pizza here. But got one this afternoon. A supreme and something didn't seem right. I googled there supreme and it was missing pepperoni. Just fyi.
Not a huge fan of this location. Every time I ordered a pizza I had to wait after it’s confirmed pickup time, sometimes I wait for the entire pizza to be made after I placed my order for a specific pickup time. I’ve placed a few orders from the app for snack items and when I get to the store have to pick them out myself cause nobody did, like what is the point of the app? The other day when I went in to get a few items the cashier was pretty rude for no reason. I’ll drive to Orion to that Casey’s it’s run way better. I don’t want to say it’s all the employees either sometimes the store is run with like 2 people. 1 in the kitchen and 1 at the counter. That doesn’t work. Hire more employees.
Everytime I go to this convenience store, I get to the counter and they decide to count their drawer and it takes them forever. I have been there at different times and this happens every time.
Didn't realize they were closed. We walked in to go to the bathroom and the kitchen employee was EXTREMELY rude to us. Honestly can't believe how he spoke to my husband. If they were closed then the door should have been locked. Absolutely disgusting and unprofessional behavior. The man working the counter was friendly enough. I have never left a bad review for anywhere before. I'm completely baffled
The automated phone call in for pizza sucks. Get rid of it. If we are calling in for pizza we are not talking to a robot. Get a real person to answer the phone. I'd rather go 9 miles to Aledo since they actually answer their phone.
Sold me a pack of stale, expired cigarettes. Tiny, podunk town with highest gas prices around. Do not recommend.
Oscar the kitchen manager is very rude to the other kitchen people. When we came in he was yelling and treating other employee horribly, stop yelling start helping that makes things go a whole lot smoother!
Horrible service walked into the gas station asked about Vape’s like Juul’s they look right in my face told me they didn’t have it even though i was looking at the product, then when I pointed out they were right there they didn’t even try to assist me....Idk maybe it’s because I’m a person of color who knows.
I purchased a almond milk Frappuccino from their cold section, get to work and realize it has a metallic taste and is over a month expired. I went ahead to call Casey’s to inform them and the girl on the other line said thanks for letting us know. Didn’t offer to at least replace it or even apologize for their negligence. this is the extent of their amazing customer service
just left lady in bakery was rude. i asked kindly if they had any unfilled long John's sje acted like i asked for a million dollars, "no we NEVER do". so i said pkay what about sprinkles on a raised donut? "No they wouldnt stick" really lady not true at all! rude and definitely will be the first and last time i drive 15mins to your store to get donuts for my! rude! cashier was nice
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About Casey's
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912 13th St
Viola, IL 61486
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