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Webster

Chili's

★★★★ 4.1 · 0 reseñas

En Chili's Webster, te damos la bienvenida a un ambiente familiar y acogedor donde disfrutarás de la auténtica cocina Tex-Mex y los clásicos americanos, todo en un entorno con sabor del Suroeste. Con una valoración de 4.1, nuestra pasión es ofrecerte una experiencia deliciosa y...

Chili's

Tex-mex · Webster

4.1 · 1,586 reviews Google
Yelp 2.5 (110) TripAdvisor 2.8 (33) Uber Eats 4.7 (38)

About Chili's

En Chili's Webster, te damos la bienvenida a un ambiente familiar y acogedor donde disfrutarás de la auténtica cocina Tex-Mex y los clásicos americanos, todo en un entorno con sabor del Suroeste. Con una valoración de 4.1, nuestra pasión es ofrecerte una experiencia deliciosa y memorable. ¡Ven a des...

En Chili's Webster, te damos la bienvenida a un ambiente familiar y acogedor donde disfrutarás de la auténtica cocina Tex-Mex y los clásicos americanos, todo en un entorno con sabor del Suroeste. Con una valoración de 4.1, nuestra pasión es ofrecerte una experiencia deliciosa y memorable. ¡Ven a descubrir por qué somos el lugar perfecto para compartir buenos momentos!

What Customers Say About Chili's

Chili's in Webster receives high praise for its service, with staff like Adam, Benny, Cameron, Dominique, Garrett, Karen, and Travis frequently mentioned. Customers consistently compliment the food quality and fast service. Some negative reviews mention slow service or inconsistent drink quality.

Popular Dishes

margarita spinach dip salmon plate Burger queso triple dipper chicken crispers skillet cookie

Best For

Families Casual Groups

Tip: The food is generally very good and consistent, but some reviewers have experienced slow service at peak times. Consider visiting during off-peak hours for a better experience.

Features

🅿️ Parking 🚗 Delivery Accessible 🍽️ Lunch 🌙 Dinner 🥗 Vegetarian Coffee
🎯 Casual 🛋️ Cozy Trendy 👨‍👩‍👧 Family 👥 Groups

Frequently asked questions about Chili's

Chili's is located at 1150 NASA Road 1, Webster, TX 77598, Webster.
Chili's offers tex-mex cuisine.
Chili's has regular opening hours. Check their profile for updated schedules.
Chili's offers the following services: dine-in, takeaway, delivery.
The most recommended dishes at Chili's based on customer reviews are: margarita, spinach dip, salmon plate, Burger, queso.
Chili's is ideal for families, casual dining, groups.
Chili's in Webster receives high praise for its service, with staff like Adam, Benny, Cameron, Dominique, Garrett, Karen, and Travis frequently mentioned. Customers consistently compliment the food quality and fast service. Some negative reviews mention slow service or inconsistent drink quality.
The food is generally very good and consistent, but some reviewers have experienced slow service at peak times. Consider visiting during off-peak hours for a better experience.
1,586
Reviews

Chili's Webster Reviews

4.1
1,586
5★
54%
4★
23%
3★
11%
2★
4%
1★
8%
C
Cake Knight

Come here religiously and their food is always amazing. Service is always quick and efficient. Absolutely no complaints.

L
Leanna M

If you want to go to Chili's this location is the one to go to! We went to the Chili's on Gulf freeway before this one and service there was horrible. The waitress was very short and snappy with us, we asked if they had a Gluten free menu (my friend's mom has celiac diseas so she can't have gluten), and the waitress said "no" in an extremely rude tone and walked off. We had decided to leave in the end. We shouldn't have been treated the way that we were. I'm a server myself and in no way was that behavior excuseable. On our way out, one of the managers and a director stopped us. I had explained everything and they apologized sincerely for the way we had been treated and gave us 60 dollars to help cover our meal at this location. Our experience at this location was absolutely phenomenal! Our server, Dominique, hit all the targets the server at the Gulf freeway location had not. She was very friendly, personable, and overall just very wonderful with us. She even went as far as to apologize for the other experience we had before hand. That touch of empathy made the experience even better. We also had a birthday in our group and Dominique made that experience very lively and wonderful as well. Overall, this location is incredible at what they do and is the best location I've been to.

Jason
Jason

Our waitress was very bubbly and friendly. We got checked on regularly and it was a nice little dinner with the family.

Aaislynn Blanks
Aaislynn Blanks

⭐️⭐️⭐️⭐️⭐️ Mrs. Dominique at Chili’s is absolutely amazing! From the moment we were seated, she made us feel welcomed and taken care of. Her attitude was warm, professional, and genuinely friendly, and she checked on us at just the right times without being overbearing. She was knowledgeable about the menu, gave great recommendations, and made sure everything came out exactly how we wanted it. You can tell she truly cares about providing excellent service. Because of Mrs. Dominique, our experience at Chili’s was outstanding, and we will definitely be back. She is a true asset to the team!

Carl Nunn
Carl Nunn

Fantastic. They made a minor mistake but corrected it without hesitation. Manager and Travis, and crew are professional and classy. Burger and queso were excellent.

Morgan Thurstonson
Morgan Thurstonson

I've been going to this chilis for forever and we have never been disappointed! The whole staff is hardworking and always friendly. I appreciate all the years of yall dealing with our loud tables and bringing us consistently great food! 🖤

Tene Mont
Tene Mont

Dined here for dinner Friday night. No wait for a table. Sat in bar area. Ordered triple dipper for appetizer with big mouth bites, chicken crispers and boneless wings, quesadilla and Santa Fe salad for entrees, and Modelo and $6 grand mango margarita for drinks. Waiter was awesome. Food arrived very fast. Would return. One gnat was flying around though.

Casey Coleman
Casey Coleman

I hadn’t been to this Chili’s since 2020 because it just wasn’t good back then. But tonight was a totally different experience. We sat at the bar and our bartender was awesome. She was super friendly and made sure we were taken care of the whole time. The margarita of the month was really good and a great deal. Our appetizers and dinner were both tasty, and I thought the prices were more than fair for what we got. It’s clear this location has really improved. The staff were quick and welcoming, the food actually looked like the pictures, and everything was clean, even the restrooms. This Chili’s is officially back on our list. We’ll definitely be coming back.

Edward Ashmawee
Edward Ashmawee

Garrett at Chili's provided next-level service that truly elevated our dining experience! We visited recently and were so impressed with how attentive, friendly, and efficient he was. It's clear Chili's has stepped up their game, and Garrett is a shining example of that improvement. Everything from our order to timely refills was handled flawlessly, making for a truly enjoyable meal. We'll definitely be back and hope to have Garrett as our server again!

Brittany Brinson
Brittany Brinson

Best Chili's we've been too in a long time! But the entry smelled like a sewer leak almost turn around... beside that you don't smell it in the restaurant. Our server was very attentive, kept our glass filled kids food came before our, which I prefer bc it takes them awhile to finish lol... we'd go back!

Angela Soupha
Angela Soupha

Excellent service,our order came out in timely manner. Everything tasted great, my kids had great experience here.

Tara D Upshaw
Tara D Upshaw

The spinach dip was really good! The salmon plate was moist and cooked to my liking! Cameron provided excellent customer service from start to finish! I also, appreciate the manager coming out to ensure I was satisfied with my meal!

Marissa Briones
Marissa Briones

Been here a few times and food is always very good! Today's dining experience was just as enjoyable, and even more so as we came in at noon and was greeted by a delightful host; she was friendly and even opened the door for us. Our server, Karen, also took good care of us making sure we had refills and anything we needed. Food was served hot and came out at just the right time, served by the kitchen staff with a smile; she even asked if there was something else she can do for us. Just great service today from everyone. Oh, and the chips & salsa are always good. And today, we tried the Mango Iced Tea which was just perfect! We'll surely visit again when we are back in the area.

a
aidan

food was delicious and Benny was super helpful, kind, and helped me decide what I wanted. The other staff was actively cleaning and working hard. Keep it up guys!

a
aidan

Food was delicious and Benny was super helpful, kind, and helped me decide what I wanted. The other staff was actively cleaning and working hard. Keep it up guys!

S
SarahR K.

Adam was my bartender! Great service and he makes a mean margarita! I had good food too!

Raul Castillo
Raul Castillo

Had the 3 for me QP burger for lunch. Got the chips and salsa for the appetizer and the salsa was watery. The QP burger was really good and the fries were hot and well seasoned.

DPK
DPK

It was the first time we visited chilis and it is a nice experience. The staff was polite and fast in delivering our food after we ordered. The food was brought when it was hot and fresh. We were surprised that the taste was just awesome. The ambience is good and there were not much crowd. Can give it a try.

CJ Smasal
CJ Smasal

I came here for the first time in the area. My server which I didn't catch her name that was at the bar was great. The food was good and at least the chips were nice and hot too.

J
Jinx R.

Fast, good food and clean! The skillet cookie was perfect and I enjoyed the ranch that came with the quesadillas

J
Jinx R.

Fast, good food and clean! The skillet cookie was perfect and I enjoyed the ranch that came with the quesadillas

J
Jinx R.

Fast, good food and clean! The skillet cookie was perfect and I enjoyed the ranch that came with the quesadillas

J
Jazmine S.

It's been a few years since I've been to this Chili's location. I'm happy to say that service was good and we were waited on fairly quickly. We ordered a few drinks, the triple dipper sampler and t…

J
Jazmine S.

It's been a few years since I've been to this Chili's location. I'm happy to say that service was good and we were waited on fairly quickly. We ordered a few drinks, the triple dipper sampler and t…

Thai Le
Thai Le

This place is just so so, maybe it was our particular server. The food wasn't bad, it's pretty standard, a bit salty for my but I think it's cause they push alcohol so it'll probably pair well. What I didn't enjoy was our server, he kept standing there staring at us and asking if everything was good, its fine once or twice but but 7-8 times. On top of that, before we were even finished with our food he came to ask if we're paying with cash and if we wanted togo boxes, I was literally still eating and my daughter was also still mid bite. Our food probably came out maybe 10-15 mins ago. It just felt rude and rushed. I wouldn't repeat, the menu is also limited.

Bobby Banning
Bobby Banning

Family came here for dinner after a sporting event. Walked in and and honestly they were pretty busy. Was greeted within a couple of minutes by someone and seated. Waiter took our drink order pretty promptly. We then ordered dip trio, and cheese fries as appetizers. They came out pretty quickly honestly. Dip was ok, and the cheese fries were way over baked. I ordered the 3 item smokehouse tray with jalepeno sausage, brisket quesidilla, and chicken tenders. My kids and wife got the chicken tender basket. My smokehouse meal honestly wasn't all that great. Appreciate Chili's trying to step out and try some BBQ but I'd just stop now. Everyone thought their meal was average and nothing special. I did get the lava cake with ice cream as desert which was the best. The staff here was extremely nice and very proficient in keeping this place running. My drink always stated full and all food came out fast and hot. Just wasn't that good to us.

Nicolas Lopez
Nicolas Lopez

Gave bad service because she assumed that since we were a bunch of teenagers, we wouldn’t tip. I don’t have her name but she was a big black lady and she had a real attitude

Christina Harrington
Christina Harrington

Brought child’s chicken strips out barely 5 minutes after order placed. Chicken was cold! Asked for manager and new chicken was brought out within 2 minutes. Tells me already cooked just warmed up. Apology was fake and staff not very tentative.

K
Kayleigh B.

I just left this chilis and it was by far one of the worst services I have gotten before. It was not busy at all in the restaurant. It started when my step mom asked for a drink change because she di…

K
Kenneth R.

My waiter was amazing. He did a really good job. The food was so bland. I had the Cajun chicken pasta. The only seasoning that whole entire dish was on the shrimp. It was the most plain Jane Alfredo …

K
Kenneth R.

My waiter was amazing. He did a really good job. The food was so bland. I had the Cajun chicken pasta. The only seasoning that whole entire dish was on the shrimp. It was the most plain Jane …

K
Kenneth R.

My waiter was amazing. He did a really good job. The food was so bland. I had the Cajun chicken pasta. The only seasoning that whole entire dish was on the shrimp. It was the most plain Jane Alfred…

K
Kenneth R.

My waiter was amazing. He did a really good job. The food was so bland. I had the Cajun chicken pasta. The only seasoning that whole entire dish was on the shrimp. It was the most plain Jane Alfred…

S
Savannah J.

service was great, the drinks were horrendous (Bloody Mary, Espresso Martini) the martini tasted like straight rum. Bloody Mary was too sweet and didn't taste right. Queso was cold, salsa was very …

S
Savannah J.

Service was great, the drinks were horrendous (Bloody Mary, Espresso Martini) the martini tasted like straight rum. Bloody Mary was too sweet and didn't taste right. Queso was cold, salsa was very …

D
Dorothy W.

We were a party of 4. After waiting 45 minutes for our order and being told it was delayed because "we have a large party " they brought out one of our parties food. When asked where were the other…

K
Kim R.

Food was terrible...chicken crispers were tough, southwest egg rolls tasted like old oil and beer was hot and flat. Chips and salsa and fries were good. Sad to see most all of the Chilis getting …

K
Kim R.

Food was terrible...chicken crispers were tough, southwest egg rolls tasted like old oil and beer was hot and flat. chips and salsa and fries were good. Sad to see most all of the Chilis getting sa…

M
Mike E

Get there & took our waitress about 10 minutes to get there. When she finally did. Introduced herself as Ad. Fake name for sure. We ordered our drinks. Wrong drinks. Let it go. Drank what she brought…

M
Mike E

Get there & took our waitress about 10 minutes to get there. When she finally did. Introduced herself as Ad. Fake name for sure. We ordered our drinks. Wrong drinks. Let it go. Drank what she broug…

M
Mike E

Get there & took our waitress about 10 minutes to get there. When she finally did. Introduced herself as Ad. Fake name for sure. We ordered our drinks. Wrong drinks. Let it go. Drank what she bro…

B
Brian Hogan

Atmosphere and food were ok. Although our burger bites were undercooked, gross. Service was terrible though. Our waiter was a bit curt with us and rude. Which ok sure, I get if you’re tired because I’ve been there. But the guy literally pulled up a chair to talk to the table next to us while basically ignoring us. Won’t be coming here again.

S
S F

Previously this Chili's sold one of the best old fashioned I ever had. Now they no longer carry the ingredients to make an Old Fashioned. Poor decision. I won't be coming here again.

Scott Merkle
Scott Merkle

Carry out order was messed up and the restaurant refused to fix it. My smash burger was missing all the toppings and the burger was overcooked and dry. When I called to complain they claimed that was how i ordered it despite the receipt stating otherwise. They refused to fix the order. I order from this restaurant once a week not usually this bad. Maybe I will go elsewhere from now on

O. Stevens
O. Stevens

The experience I had this afternoon was far less than stellar. I’ve given the experience a one-star rating based on the customer service I received from the three Chili’s employees with whom I had the displeasure of interacting. The first employee was the hostess who greeted me promptly upon my entrance and allowed me to choose the booth where I wanted to sit. The server introduced himself as Chris and seemed to have a lot of opinions on my decision to refuse his offers of napkins—even though I showed him I brought my own hand wipes. I ordered a strawberry lemonade, that was given to me by a carrier, and when I asked for a to-go cup for the beverage I was given sass and a dirty/sticky cup (see blue substance on lower part of cup in picture). Moments later, Chris brought a second strawberry lemonade—that I neither asked for nor wanted—that looked drastically different from the first. He said “here is a refill, so I don’t have to come back over later.” I was taken aback by his statement because, again, I didn’t want/need two giant cups of strawberry lemonade and the temperature of his tone was rude. He then INSISTED on giving me an absurd stack of napkins—stating “even without the ranch this burger gets messy.” My burger was brought out quickly by the same carrier and, before I could make a request, she sarcastically said “you’re welcome” and hastily walked away. I sat and waited for Chris to come check on me so I could ask for a to-go container, as the energy I was getting was far less than welcoming, but he never came. After a while, I asked the hostess if the restaurant offered a veteran discount and asked for my check because I no longer wanted to be in such a negative space. She walked off, I heard her speak to someone, and then she handed me a to-go container, said nothing and walked away. I waited, but ended up picking up the kiosk to pay with my card—even though I’d planned to pay with cash—because no one ever brought the check I requested. After I paid, the kiosk started a questionnaire and, as I was answering the questions, Chris looked over my shoulder and saw that I responded that I would not be returning to that Chili’s location. At this point, Chris started complaining about how it was a bad reflection on him and kept asking me if I wanted to speak to the manager. I had to repeatedly tell him I didn’t and I just wouldn’t be returning. I wasn’t rude and found myself being reassuring even though he was part of the problem. Lol Overall, the experience was the worst Chili’s experience I’ve had and the other day an employee at the Pearland location told me they didn’t carry strawberry lemonade at all and said “We have blackberry. You were close; just remember next time it’s a blackberry—not a strawberry.” So, for me to say this experience was less than stellar than expected is saying something. Lol The fries were decent, and the burger was meh, but the light lemonade (see picture) was perfect—not too sweet. UPDATE: Look, even the “response” from them is disingenuous! Terrible. Absolutely terrible. If zero stars was an option…

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About Chili's

How to get there

1150 NASA Road 1, Webster, TX 77598

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Highlights

Good Rating
4.1/5 stars
💬
Many Reviews
1586 reviews
💰
Moderate Price
Price level
👨‍🍳
tex-mex
Cuisine type

Services

🍽️ Lunch
🍾 Dinner
Coffee
🍰 Desserts
🥗 Vegetarian Options
🥡 Takeout
🚚 Delivery
🍴 Dine-in

Dining Options

🍽️ Dine In
🥡 Takeout
🚚 Delivery

Restaurant Info

Status
Verified by owner
🕐 Hours Today
11AM-11PM
Rating
4.1/5
💬 Reviews
1,586
💰 Price Level
$$
⏱️ Typical Visit
People typically spend 30 min to 1.5 hr here
📞 Phone
+1 281-332-6279
🌐 Website
www.chilis.com
📋 Menu
View Menu

Amenities

🅿️ Parking
Wheelchair Accessible
🚻 Restroom
💳 Credit Cards
📱 Mobile Payments
🏘️

The Neighborhood

Location

1150 NASA Road 1, Webster, TX 77598

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