Isamari Burgos

This place is alright to eat at, the staff was helpful but the only thing was, the cashier was so mad and mulled "god I hate everyone in here" and honestly I don't blame her but I don't get why she had to say it near a costumer. But anyway, the food was good and the staff who brought over the food was nothing but friendly, props to him.

+2

Shammi Choudhury

I used to love Panera bread, other day I went to cross country mall and tried Panera again. Food was not great. Service was terrible. All the tables were dirty and coffee stations had no milk and most of the coffee carafes were empty. I went to tell them but the supervisor gave me such big attitude.

Chrystal Tyler

Very disappointed with today’s visit place was empty compared to other times. Was so happy they had my kitchen sink cookies 🍪. Bought the last two then ordered the New steak sandwich. Still upset they changed the original one but the manager gave good reviews on the new product so I figured let me try. I waited 15 before I realized everyone is coming in and out with their food. When i proceeded to the counter I was told they’re looking to see if we have steak. I was a little baffled on why this wasn’t established before I made my order and with a 15 min wait time which was really unacceptable to me. My hungry craving shattered i was given a refund by management with there sincerest apologies. ( Future reference whoever doing the ordering needs to add more steak to the order. Running out of steak on a Wednesday during lunch break not good.

Space Dandy

So I used the rapid pick option through the Panera app, and worked fairly well. The order was received and didn't have to wait on a line. When I arrived at the location, I did have to wait for my order to still be complete which was a big deal. The staff acknowledged me and checked and let me know it was waiting on an item. There is a large outdoor parking lot for the entire mall. Cash and credit are both accepted. The app only allows credit or e-wallet purchases, no option to pay in-store. The prices did feel high in relation to the quality of flavor and quantity of the item. The dining area was clean and open for anyone to sit and enjoy their meal or work on anything they were working on. There is a public bathroom. The pastry and teas are very good. 11/2022

+4

Nefi Minaya

Well, what can I tell you. This is a location within Cross County Mall and you expect better from them, since this is in a mall that welcomes hundreds of people every day. If I have to grade location I will give a C . They have a good presentation were the sweet is but everything else looks dirty. The windows which are the things you see. The tables, seats, bathroom, ….The food is not cheap but you getting a low quality service. The food tastes good. In a very busy morning they only had two employees and the manager.

+10

Richard Puentes

Panera bread food is always good however, the wait time was about 30 minutes to receive my order here at this location. Only two people working the kitchen on a busy day. Lost my appetite waiting for the food to come out. My friend ordered a sandwich and they only have him half of it and told him to come back for the other half later.

Eliz Fondeur

If I could give a zero I will. My order #6051716000621279. I got the wrong food. Supervisor was miserable, no helpful staff. I waited 20 minutes for a order that I ordered on the app. I ordered a Bacon turkey and I got a tuna sandwich. I work 20 minutes away so I couldn't go back.

M R

My daughter and I bought the pulled barbeque chicken sandwich with a tomato soup and the sandwich bread was smeared with barbeque sauce. The chicken which is supposed to be shredded was chopped in cubes, part cold and part room temperature. The tomato soup was watered down looking pale red. I have bought the tomato soup from panera at a different location and it does not look watered down, and the pulled barbeque chicken I've had was hot with shredded chicken and the barbeque sauce is not smeared on the bread. The employees at this location don't practice food safety from maintaining the correct temperature to assuring cleanliness. We could not continue eating what we ordered, we had to throw it out. Train your youth employees about food safety regulations and cleanliness. 🤢

Vanessa Dealbacorpas

A complete disaster, the service was terrible. I asked for bread without cheese. They gave it to me with cheese. It took me more than 30 minutes to wait. I'm leaving a photo of it. I was patient to wait but 30 minutes for a breakfast has never happened to me and I am short cost in another location but this location is destroying the costs of terrible attention Girls, I reluctantly asked for my money back because I had a bad time and it was the first time I invited my husband there since I am a client from Miami. The girl with her loose hair is also a disaster, I really do not recommend them in that place I ordered my bread without cheese after waiting 30 minutes it came out with cheese

Antoinette Linton

The service here is horrible!!! I do wanna say thank you kindly to the gentleman that had proper manners and acknowledge I was there but the rude lady there today at around 11:50 AM the date is Friday, February 21st smh shame on you!!! There was me and two other customers behind me as soon as the person in front of me left, she started doing other things acting like I didn’t exist obviously, she’s a young broad with no manners no respect no acknowledgment of other customers. Super rude and disrespectful she needs training, obviously under age. Only reason I came out here It was pick up order for a friend , but yeah, I will not come back here. Need to fire that toddler girl expeditiously! ;)

William Yancey

Do not go to this Panera ! No masks No hair nets. The food stayed on the line for over 25mins, nothing but cross contamination. The sandwiches and pizza were under the ovens, the handle of the ovens kept touching the pizza and sandwiches. Staff shirts touching on top of the items. The sandwiches not quality. The wait for online orders 40mins, no rapid pick up. Do not go to Yonkers Panera!