Sanval
Coffee shop · Zitácuaro
About Sanval
Sanval is a Cafetería and Cafetería restaurant in Zitácuaro, zitacuaro. Rated 3.8 out of 5 by guests. Check the opening hours and menu for the latest availability.
What Customers Say About Sanval
SanVal en Zitácuaro es popular por sus postres deliciosos y precios asequibles. Muchos clientes recomiendan el frappe, el café, el pastel Baileys y el té. Sin embargo, algunos se quejan del servicio lento y errores en la cuenta, así como mala actitud del personal.
Popular Dishes
Best For
Tip: Ideal para disfrutar de una bebida caliente o fría. Los pasteles son deliciosos, especialmente el de Baileys, y el frappé es muy recomendado.
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Sanval Zitácuaro Reviews
Mi lugar favorito
Muy rico y cómodo el lugar
Un lugar agradable
Es uno de los mejores lugares para pasar por un postre y una bebida, me encanta su flan y pastel de zanahoria 🤩
Delicious desserts and affordable prices.
Baileys cake is great. It goes really well with pumpkin latte.
I live in Mexico City but my grandparents live in Zitacuaro and they have always been wonderful in getting my order to my relatives. Thank you very much.
A super nice place, everything super delicious, I really recommend it
Excellent service, the food is delicious; I highly recommend the tea and desserts. It's a great place to spend a pleasant time with friends or a partner.
Se está agosto, el café muy rico y los postres😋mmm 👍
Bonito lugar, las bebidas y el pastel muy ricos
Very nice place and kindness when serving, it only takes a little while to prepare your order
Caro y poco extensa su variedad de postres.
Los productos muy buenos, pero las empleadas 0 empaticas
It's a pleasant place, with different areas to enjoy depending on the time of day, a wide menu, and generally good. Although my experience wasn't excellent in terms of service and food. However, it's characterized by positive reviews and excellent recommendations.
Very poor customer service from the employees, especially a thin woman in an all-black uniform. She served me with a sour face and was very unfriendly. When handing me the cake, she practically threw it on the counter. She was also very unkind. Similarly, the employees constantly neglect customers, even those waiting at the counter. This happened at the Dr. Emilio García Sur branch.
All my visits had been perfect in this cafe, not in Degollado, because of the attitude of its staff, but it seems that now they have adopted exactly the same attitude, a few days ago at 8 pm I went with my partner, it is our usual cafe, out of politeness I asked if there was still service when I saw the attitude of a girl who was serving at the counter in the back, and she told me that service was until 9:30 for the first time in a long time I felt chased out of the place, I know they have a long shift, that they get tired of serving diners and that there are annoying diners, but we are also conscious people and I have always taken the schedule into account, I have even ordered everything to go, but we were still during service hours, I am also a service provider and I understand them completely but it is unfortunate that because of people like that one takes distance from their favorite places, the same thing happened to me in Degollado and to this day I prefer to travel to you to enjoy the company of friends and my partner in a place that I am sure you created to delight your Diners, I hope you have the opportunity to talk to your staff and take my experience into account so that it doesn't happen to more people.
After 8 months I returned to SanVal, this time with my wife. We ordered two artisan coffees (American coffee). I asked for some liquid cream, but there wasn't any. I asked for some milk, and they charged me the American coffee as a cappuccino because I asked for milk. So, the coffee was lukewarm, not hot! We ordered two slices of dark chocolate and carrot cake. The chocolate was good, but the carrot wasn't so much this time. The staff was just good. The place is nice.
They made a mistake with the bill; they overcharged me (by about $20 pesos). But on top of that, my cake was damaged, like they accidentally cut it. And it was half an hour late.
Very good place but terrible staff. My wife and I went up to the top floor and the girl who helped us with the menu forgot we were there. We went downstairs to leave because of the terrible service and the girl was quite absorbed in her emotions, chatting on her cell phone. She saw us leave unhappy because of the terrible service and she didn't give a damn. Shame on the place because it's excellent but terrible staff. Owners, pay attention to these anomalies.
I ate food and requested a receipt the same day, and it never arrived... in this case the service was terrible, I kept writing to them and they just kept giving me the runaround.
I had a very bad experience at this cafe. I'd been there before and I liked the desserts, but the staff was the worst. I went and from the moment I walked in they just looked at me dirty. I sat in a chair waiting with my partner, and the employees served other people while they stared at us for over 40 minutes while we were there and never served us. Even when we left they just looked at us dirty. They served approximately 5 customers and never took our order. Specifically, it was a skinny girl who stood at the counter and just made dirty gestures. I edited my review later with a photo of her. It was at 6 p.m. at the Dr. Emilio Garcia branch, next to Oxxo.
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About Sanval
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C. Dr. Emilio García Sur 45A, Ignacio Zaragoza, 61517 Zitácuaro, Mich., Mexico
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C. Dr. Emilio García Sur 45A, Ignacio Zaragoza, 61517 Zitácuaro, Mich., Mexico
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