Vernon Mckenzie

Why do yall charge a fee using a debit card ??Companies are not supposed to charge you a fee for using a debit card in Texas. Texas law specifically prohibits merchants from imposing a surcharge on a buyer who uses a debit card, or any similar card-based payment method, instead of cash or another option. State Law: Texas statutes, specifically Business & Commerce Code Chapter 604A, prohibit surcharges on debit card purchases. Card Network Rules: Major card networks like Visa and Mastercard also have policies that forbid surcharges on debit card payments. What to do if you are charged: If a business charges you a fee for using a debit card, it is illegal. You can report the practice or simply refuse to pay the extra fee.

Jeannette Burleigh

I went through the drive thru. The food was lukewarm. The eating utensil was left out. I have had issues with food being left out so I check my order before I drive away. Today I was doing that and a woman asked me to move up. I will not be going to this place anymore.

Tony Smith

Had a great visit to Chicken Express today! Everything was fresh and delicious — the corn nuggets were hot and crispy, the chicken strips were cooked perfectly, and the rolls were soft and fresh, just the way they should be. It really made the whole meal awesome. The young lady at the drive-through window was super friendly and did a great job, making the experience even better. Also, I have to mention the lemonade — it was absolutely top-tier, easily some of the best I’ve had. Overall, everything from the food to the service was spot-on. Definitely a great stop if you’re craving fresh, tasty food and great customer service!

Vaquero72

Thursday night, it was dinner time around 6 PM. Extremely busy. Which I did not mind waiting at all. Took about 10 minutes before we were able to place our order. Ordered a combo number four, chicken, and a combo number five, Gizzards. Set at the window in my car for another 15 to 20 minutes waiting for our order to be ready, I’m guessing the gizzards were taking a while. I’m not sure what the issue was, but I did observe a crew working hard to get peoples food ready especially the guy at the drive-through window. I don’t remember his name, but he was doing an awesome job eating peoples food out the drive-through window. So to the management. You have a great crew. Now, when I got home is a different story. I had ordered barbecue sauce to go with my gizzard meal. But no barbecue sauce. There was gravy with my gizzards, but the gravy was consistency of water, not really gravy and it had a funny granular taste to it like it wasn’t probably mixed and Over salted So the service was five star. But the food was not.

quincy b

No glove policy is bs and I got told that we all breathe the same air and replied back with you're touching everything including dirty money that only God knows where it's been and she got upset and rude and started talking over me I'll never be going back

Bradley Allen

Highly disappointed. Went there at 9:10 and was told they stopped serving chicken livers. With 50 minutes left until closing??

Jeremy Langkiet

Cashier to busy on her phone to greet anyone. 2 customers eating and we all had to listen to the cashiers loud conversation the entire time.

D

Host sharron is very rude and unattentive , they got my order wrong and when i brought it up to who i assume is the manager she wasnt helpful at all either...save yalls money and time go across town

Mickie Collins

Normally good but ai always go very early. Everything tasted old and was not even lukewarm 👎🏼👎🏼

Jessica Diaz

Waited a while only to be given old chicken, cold fries, and why bother asking if we want biscuits or rolls if you're gonna give us whatever you have on hand. Imagine going into a place and getting paid to serve old, nasty food. That's what is happening here. So that's new and different. Hope that business model somehow works out for the franchise owner. Oh, paid almost $50 for a bunch of old chicken. So I guess it is working out lmao.. Thanks for potential food poisoning and maybe some cracked teeth judging by this chicken. Do not recommend unless you also like throwing away money.